I went to Flex because of the reviews. Best choice I could have made. Young man was a blessing. He…read morelistened to what I had to say and in a very short time had solved the problem. I was overjoyed that he could fix it and that i didn't have to buy another phone. Highly recommend this shop!

I took my cell phone to Flex Cell Phone Repair. Based on the diagnosis of Flex employee, i paid…read more$99.00 in advance of the repair. When I came to pick up the phone, an employee told me, "Unfortunately when we attempted to charge your phone, it caught fire!" The phone is now totally fried. Employee told me I could not get a refund on the payment I gave them.

Bring an over the road truck driver, time is very important. Whether on the road for work or at…read morehome, time is of the utmost importance. My phone is for business 90% of the time. Load information, business emails/calls and hours of service are all done via my phone. While cleaning my truck, my phone fell out of my pocket and the screen shattered. Luckily, the touch screen was still functional. After a quick internet search and call, I was on my way to Battery Joe. Made it to the store at 1800, one hour before closing. My phone a done being repaired my 1900. Fast, professional and competent staff. Plus, very reasonable repair cost. Thanks for great experience. Highly recommended !

This is Thursday a little after 2pm. I went to Battery Joe . I needed two batteries for my car…read morekeys. On the door it a sign said Temporary Store Hours. Monday- Friday 8:04 - 6:04 and then it said the weekend hours. No was there . Doors locked and lights were off. No sign saying anything about lunch or why they're closed. Another woman drove up as I was leaving . That was two sales they missed. Yes I was ticked because I went out of my way to go there, but not again.

Elite service and customer service. Used mobile service on both my personal vehicle and company…read morevehicle.

Terrible experience with Battery Joe. After 30 days, my order had still not shipped. No way to…read morefollow up via phone - no answer to phone calls despite multiple attempts. No answers to emails to customer support listed on the website. I ended up cancelling the order through my credit card company.

Fernando always has such a great attitude and is so nice when I come in to make my payment!! Love…read morecoming to this store!

Great store with knowledgeable sales staff. They helped me activate my new phone and transferred…read moreall my things over. made my purchase so much easier

Drove into Lubbock for phone issues as I am nowhere near a phone expert. Christian was honest and…read moremade the simple fix and did not charge me a dime. Apparently all that was needed was to clean the charger port. I was grateful I didn't have to buy a new phone. So eternally grateful for Christian's assistance.

I went here early last week, and after a bit of a rocky start I thought I was going to have good…read moreluck and get my phone fixed, but the manager kept me waiting for a screen to come in for 3 days, and then told me he couldn't get the screen. This was also over the weekend so there was additional time that I was waiting. I finally asked him for a referral, and he referred me to a place 5 doors down from him called Fix in a zip, and they have my screen next day. Fix in a zip also looks like a professional shop, while CPR looks like a Bare Bones storefront, with a closed door backspace that doesn't breed confidence. It feels like you're walking into a funeral parlor with somebody harvesting Parts in the back.

Well I approached the counter and asked about getting the screen on my iPhone fixed the gentleman…read moresaid it would take 40 minutes and he didn't tell me the price and I didn't bother to ask because I'd be willing to pay. However I approached the counter 45 minutes later not wanting to rush him, he says it will be another 15 minutes. Upon the completion of my repair the price comes out to $130, which was expensive but it's a Sunday and I wanted my phone. i pay an additional 20 for the gorilla glass screen cover. I also noted that the actual screen mine was replaced with was very cheap- plastic like, not even close to the quality of the original. I also purchase a otterbox from Walmart. I drop my phone a week later and it cracks my screen straight across from about a three foot fall. I wouldn't normally leave a review considering I did drop my phone. However when I am charged double over other competitors for a lower quality repair that cannot withstand a common fall for most people, then that's when I feel like a fool. Expensive repair, cheap repair parts and poor service...

Excellent service! Great phone! Helpful corp store! Excellent manager and service guy!read more

Rude agent on 3/01/2023 left door unlock on closing and ran me and my wife out of store only was…read moregoing to ask a question and almost told me to shut up and get out of store and lock doors the right way not happy

Very responsive and never once did I feel like I was being told things that were not true. Had a…read morelap top that was not loading and it took a week to fix and after many long hours of troubleshooting they found the issue When they told me the price I felt horrible. Really should have cost more that what I paid but they were happy. Highly recommend these folks.

My experience here was mediocre at best. Part of it can't really be blamed on the company; with the…read moresupply chain the way it is and under a heavy workload, one would expect any repair to take a while, but for God's sake it was a broken laptop screen. I could have replaced it myself for a third the price and a sixth of the time. And next time, I will. That all being said, if business ever slows down over there, and shipping costs and times ever go back down, it's a good place with good service. They charge you a lot for labor, though.