David at the Pet Haus Groom Room was very professional. I got an appointment right away. I really…read morelike how things are setup inside, with big spaces for the dogs to wait. My 13-year old came back clean, nails trimmed and most importantly, all of his shedding was taken care of. Thanks guys!

Very nice and friendly. Lots of toys and food to choose from, my dog always enjoys a trip thereread more

Dre was so helpful showing me around the store, finding products for my fur babies and then to top…read moreit all off , she carried items to car and then gave my dogs biscuits, which they gobbled up enthusiastically :) The staff here has always been friendly and helpful. Dre was just another example of them going above and beyond great customer service.

A great pet store. They are so nice and helpful. They…read morecarry most everything you could possibly need from custom tags to cat towers. They even recommended a great lady who grooms cats. My cat needs those sharp nails trimmed regularly! Also, their parking lot is easy to park.

Met Tracy today. Told her that I had a rescue dog (Eleanor) that didn't know how to play with…read morebones, etc. She asked questions about the situation and was really helpful and patient in finding something that Ellie wanted. Felt heard and cared for which in my book excellent customer service. We will be back.

Great luxury pet products, but with a decent price tag! We got my pup at sling carrier which made…read moreour stay in Durango that much more enjoyable.

We were on vacation and had been to the Great Sand Dunes and our pup greatly needed a bath. Service…read morewas great. Thorough explanation of process, very reasonably priced, facility was clean and got there early so no wait. Definitely recommend.

My dog left terrified of the owner. While I was there I watched the owner scream at my dog…read moreaggressively and spray him in the face simply because he was up on the fence excited to see me. A major over-reaction. My dog has gone to 5 different doggie daycare places in three different states and in all the others he drags me in because he is so excited. This is the only place he cowers and tries to leave as soon as he sees the owner. I've since run into one other person who also stopped using them for the same reason. I'd avoid this place.

I am not one to rate anything very often but feel in this case, it is ABSOLUTELY necessary! I see…read morethat there is one negative review on here for this business and the only way I know how to combat a bad, false and made up review is to provide a real one. I recently adopted a puppy (papered chocolate lab) from the Perino's in March 2015. I knew one week after they were born that I was adopting a baby girl. I immediately notified Peggy of my desire to adopt, even though I typically adopt shelter dogs, there was something about this litter and timing that let me know I was ready. I sent Peggy a t-shirt that I had slept in for several nights so when she held my puppy, she could cuddle her with my smell. It was amazing to me how well cared for these puppies were. I was not close by and received weekly updates at minimum that included pictures, her weight, etc. My parents were able to go over and visit with the puppy in my absence and can guarantee that the home and animals in this home were not as described by John P. When I picked up my puppy at 8 weeks old, I was sincerely appreciative for the love and care that she had received from this breeder. She knew me immediately, which told me that Peggy had cuddled her with the shirt I sent. She was collar trained and she was weaned from her mama. I took her home and snuggled with her all week. She never whined at night, she stuck to me like glue, she didn't mind being held and she was very calm. Along with her, I received information about the blood line, the certificate that she is an AKC certified puppy along with the certificate that I should use to register her. The day after picking her up, I had a personal puppy well visit with a vet in the local area. He confirmed for me that she had received her first set of shots; he checked her hips, teeth, weight, etc. and commented that he was very impressed with this little girl and that she was a beautiful puppy. He said that she was in great condition and was so impressed; he took a "selfie" and posted it to his vet web site as his newest patient. I would recommend that anyone whom insists on adopting a pet that is AKC certified / papered go through Peggy. I am usually a shelter adopter, but in this case, I have NO regrets! The quality of the dog is amazing and they have such personality (not to mention the intelligence of labs in general)! Don't give into the false reviews because people feel the need to air their dirty laundry in a public place.

Peggy Perino is a typical trashy backyard breeder. She has a thousand dogs at her run down house…read moreand her dogs are covered in flees. Labs meant for breeding are supposed to be OFA certified for hips, eyes and elbows at 1 year and 2 years before being breed. She will tell you that her dogs are certified but does not have the paper work to back up her deceit. Peggy seemed like a nice, reasonable person and I made the mistake of doing business with her. Peggy had a yellow lab named Willow which was exactly what I was looking for. She told me that Willow would be going into heat soon and that she was taking deposit for Willow's future litter. She also told me that if Willow missed her Heat or if her litter didn't have what I was looking for, she would return my deposit. She seemed honest and ethical and I thought this would develop into the breeder/buyer relationship I was looking for. I gave Peggy a 250 dollar deposit in Late August. We checked in with her on November 1st to see if she was showing signs of being pregnant. She told us it was too soon to tell and that she would let us know. We heard nothing from her and waited until the end of the month. We sent her a text message and called her November 29th. She would not return a phone call and did not return our text messages. After 8 days of her avoiding us, we went to her house. She was not home, so we left. As soon as we left, we received a vague text message from her saying " all is good. will call soon." Seemed a little coincidental and seemed like she was avoiding us but we gave her the benefit of the doubt. We waited a few more days and never received a call from her. Peggy became very shady, very quickly. We left her a message on Dec 14th stating that she left us in the dark and that we'd like out deposit back. She was avoiding us and we hadn't talked to her months. Since she was avoiding us and would not return our call, we went to her house again. She was not home again so we left a note. As we were leaving, Her suburban pulled into her drive. She saw our vehicle and immediately backed up and drove away. This was giant red flag that Peggy was avoiding us and trying to steel our money. After we drove away, we received a text message from her. Very similar to the last time we visited her house. She said She would call back and that she mailed my deposit back. I thought this was very doubtful but gave her a chance. We waited 16 days and still had not received a phone call or the deposit back. On Dec 30th we texted her again. She would never answer her phone or call us back so all we could do was text her. She replied that she did not want us coming to her house and that she would set up a time to retrieve my stolen money on January 5th. She pleaded that she was spending time with family and wanted me to respect her privacy. I backed off and waited for her phone call. She of course did not call me on the 5th but to my astonishment called me back after I left her message stating we were on our way to her house. She said on the phone that her "legal counsel" advised her to do this by certified mail. I pleaded with her that she was not followed through with a single things she's said. I told her I would come pick it up outside her house and not even bother her. She said she would mail it certified mail and hung up on me. I waited 7 business days and of course did not receive my money back. Peggy is a shady Crook. I went to her house again to plead with her to give me my money back. It wasn't so much the actual money I wanted back. It was principle that she was steeling and I did not want to be robbed. Finally she was home. She came to the door, saw me, locked the door and walked away. She was like an immature 2 year old running away from reality. walked back to my car which was parked on the narrow street outside her house and called the sheriffs office to report a theft. The Sheriff officers came out and were actually pretty cool. I told them my story and showed them my paperwork of her depositing my check. They went and talked her for a few minutes. They returned and said I had a two options. I could charge her with theft right now and they would cite her. Or I could wait another week and that she promised them she would send the money. Peggy apparently told the officers that she could not right a check right now because it would bounce. How pathetic are you Peggy? I said I would wait a week and then press charges if it did not arrive. The officers told me their schedule and informed the best time to press charges. After the threat of criminal charges, The disgusting crook Peggy Perino, paid me my money back. All I wanted was to not be robbed. If she just talked to me I would have worked with her. I'm a pretty nice guy and reasonble person. I Just want to warn other that they should not, under any circumstances, do business with this crook.

Incredible and talented owner who provides excellent nail grooming for our three dogs. We come down…read morefrom Silverton to receive her services. She is competent, knowledgeable, patient, and works well with our two large dogs and our little guy who needs lots of support getting his nails done. Very reasonable rates, and a pleasure to have her care for our dogs!

Great service. Can tell the groomer really loves dogs and knows how to care for them.read more