So my family and I moved here about two years ago, never had to deal with hail damage before. Well…read morethat changed in April when Republic was hit with a huge hail storm. So roofers were in the neighborhood and a few came over to do a free estimate. Those guys had outta state plates and seems just a bit to slick sales guys to me, didn't trust anything they said. So I went one Yelp and looked up roofers. Essential came up on my search results. I called them up spoke with Mario and set up an appointment for an estimate. Mario was on time dressed nice carried himself very professional. I had a few more estimates scheduled after essentials but after talking with Mario and seeing how much knowledge and how much he cared for my house I canceled the others ones. I'm so happy I did Mario's crew knocked out the siding and roof in three days. The job was done fast, professional and exceeded my expectations. If you need a roof by an honest company look no further then essential. Mario will take care of you. Thank you Mario!

Very sweet family owned business that won't screw you over and fixed many issues the other roofers…read moretry to hide, quality work for a great value!

We had purchased a house and had it inspected. the inspection passed, but unfortunately the roof…read morehad not been replaced correctly 3 years earlier. We ended up with 2 issues. Insurance that would not cover us due to poor quality workmanship, and leaks. This was a real problem. We contacted John Cotton Roofing and were surprised to be told that he would be out within 2 days to have a look at the property. John was very forthcoming with an honest, and clear explanation of the issues surrounding our roof and a solid run down of the options we had to correct the problems. We came to an agreement with John on what options we were wanting (For us it was a completely new roof including underlay panels). John and his crew were very good with communication, and available when I called to confirm any details. The roof was stripped and rebuilt the very same day. His workers were diligent and respectful, and above all else hard working. Now after the workers had left and my wife and I did the applicable 360 of the house, to admire our new roof we agreed that we would now need to paint our vent pipes to match the high standard of our new roof. This was not in our agreement with John as we were happy to do this ourselves. I planned to do this the next weekend after work. I went to work the next day and when I arrived home I was surprised to see that all of the vents and chimney on the roof had their flashing upgraded and the pipes painted. I contacted John and he informed me that he had been reviewing the photos of the work that his crew had done and just felt that the job was unfinished. He took it upon himself to ensure that the finishing touches that made my roof complete were completed. This is something John Cotton Roofing did without being asked and without cost to me. So, a huge shout out to John, his family, and his team. Thank you for the fantastic job.

They referred me to an outside company regarding my quote for new gutters. Currently in the quoting…read morephase of getting that done. Quick response to my messaging.

I really don't like leaving bad reviews, especially for small businesses but this was a terrible…read moreexperience for me. I initially called (Dec 12) because I could tell there was a leak somewhere (damaged floors) and assumed it was my hot water heater. I just bought this home a few months ago, so still learning its quirks. He was able to come out the following day (thank goodness.) The guy said the element and thermometer were bad but couldn't find a leak. I suggested maybe it was a pipe under the house so he went under to check...and it was. So he fixed that and said he would be back on Monday (this was Saturday) to fix the water heater. He changed the time Monday (Dec 14) twice and then just didn't show. I received a text at 8:26pm saying he would be there the following morning. I acknowledged that was fine at 9:06pm. The next morning I received a text that he didn't see my response so it would be afternoon, by 1pm. I was already off of work for this so I continued to be patient and said that was fine. He came at some point that afternoon, changed the element and thermometer and flushed the heater. I took a shower that evening (Dec 17) and it was hot. The next morning it was cold. I called him Dec 18th at 11am to discuss. He said he would call me back, I waited patiently and received no call back. Friday, I'm working, comes and goes with no call. Google helped me find and hit the reset button which allowed me a hot shower. Saturday (Dec 20) it's cold again. I went to work, and called him AGAIN at 11:28am. He said they'd be there Monday to replace the other element. I informed him that also the valve where it was flushed is now steady leaking. He sent me a text to confim he would be there Monday between 1 and 3 so again, i take off work Dec 22 so i can be home for this. Guess who doesn't show at 3! So I sent THE most polite but firm text I can muster without losing my absolute mind. Response is that someone else was supposed to tell me it wouldn't be Monday. No new time. Just blame shift for MORE bad communication. Tuesday, I take off work again, and get a text at 9:11am "Are you free now." So he comes and goes. The next morning, no fcking hot water AND its still steady leaking so my floor is now fcked in that room too! I sent him a text yesterday, I've had family in the last two days, i told him i realize it's Christmas and it can wait until after. Here I am 10:30am on Dec 26th he has read my text and not responded. I started with a floor that was showing issues, a water heater that worked mostly OK was WAS NOT LEAKING and now have messed up floors in two rooms, no hot water for two weeks and a leaking water heater. The communication is horrible. The knowledge is clearly not there, the ownership of problems caused is lacking. This is really poor business behavior all around and I do not recommend. I paid this guy nearly $1k to mess up my water heater and my floors and then skirt responsility. Merry Christmas.

I googled plumbers in Joplin and saw MVP Plumbing. They had good reviews so we decided to give…read morethem a try. We called and were able to get an appointment. They arrived when they said they would. Levin, was extremely courteous and was so fast repairing the seal on our toilet. He even cleaned up after the install. Call them today for your plumbing needs! MVP Plumbing were very responsive, courteous and a great value.

I have used McKinney Plumbing numerous times. Several times I have had to have them come back to…read morerepair what they fixed because it was already leaking on the same day they fixed what ever I needed fixed. (I have owned many homes at the same time here for years) What really burned me was the last bill I got from them. They charged me over $450 for a small (less than an hour) job they did for me. How did they get the bill that high you may ask? They itemized every thing in lieu of their hourly rate. Mind you that I had everything they needed to complete the work on site. I have had numerous rental homes in the Joplin area for over 10 years, so I am not exactly a novice. I had never had them bill me in this fashion before. My husband and I were obviously not happy. My husband tried to call Gary to no avail. I agree with AJ that Gary avoids discussions about his billing practices. I paid the bill on the same day the work was done, as I always do. That was the last job they will ever do for me. They lost our business because of GARY MCKINNEY'S unwillingness to have a conversation about his apparently new billing practice. Had I known that he was going to Itemize everything on that visit there were several things (nearly all) I would have done myself. HOMEOWNER BEWARE if you choose to use their services you may encounter the following: Repeated calls to fix the same issue that they just fixed. Billing practices that are inconsistent. They may bill you one way one time and then a totally different way another time. Stonewalling when you have a problem that you would like addressed. Gary will not talk to you if you have a problem. Now, obviously my experiences with them have not been all negative. I'm just saying beware. Good Luck!

What started as a 5-star experience has sadly become a 1-star (zero star?) experience and a…read morerecommendation to not do business with this company. It has to do with communication and honesty and follow-up. We had a great experience with Gary's crew when fixing some plumbing issues at a rental property we invested in about a year and 1/2 ago. They were timely, they did solid work, the price was reasonable, and the quote, invoicing and payment process was easy. Cut to 3 months later and we had gone out of town for work for 5 months. Our adult daughter was house sitting. The temperature dial on our shower broke and we told her to call Gary. He sent someone out who wanted to take the part away to do some research, but we had already done the research and knew that the thermostat needed to be replaced. It would've been (was, ultimately by another plumber) about a 1-hour job. Even though our daughter asked the plumber on-site to not go do any research, he took off and started making calls and visits to figure out how to do what we'd already said needed to be done. We never heard back, so we had another plumber come and do the job... that was until we received a bill for $170 for the plumber's time to do research we didn't need performed. Originally the bill was coming to our daughter's boyfriend (who signed for the quote visit), and when the first one arrived, I called long-distance to talk to them to explain the bill amount was bogus and we'd pay for the house-call. I left 2 messages and never got a reply. When we got back, I got another bill, finally in my name, and called them twice before speaking to a gal in their office and re-explained what had happened. She said she would have Gary call me back to discuss and we left it at that. He never called back... I don't know why, I was nothing but courteous and professional, and felt it was totally fair to pay for the house-call. We planned on doing years of business with this man and his company. Now it's months later and I've had to leave town again to care for an elderly family member out of state, and now my daughter sends me a picture of a bill... the bill that I never got the call back on has been turned over to a collection agency. Unbelievable! No calls back and instead of facing me and discussing what happened, he just writes off our family and our business and sends the bill to collections. I run my own small business, and I would never do this to a customer, so I'm sad to be writing this review. This guy is willing to lose lifetime customers - not only me, but my family and friends born, raised and still living in Joplin over what amounts to $110. It's petty, incredibly rude, and bad business. I don't recommend hiring Gary McKinney plumbing even though their work is solid, because their backbone is not.

I have used Bridgewater on a couple of projects. They are always prompt, the service guys give you…read moretheir personal mobile numbers so if you have a problem you can reach them directly to come to fix it. They are very responsive, Anna in the office gets back to you very quickly and they keep their promises. That's, not a simple thing anymore where many repair and contractor businesses never get back to you, don't show up when promised, or call you if they are running behind appointments and rarely return phone calls. They have even come out and fixed other roofing repairs that were done poorly and minimized my expense because they had empathy for us having to deal with the problem repeatedly. That's service! I've met or talked to four different people at Bridgewater and they have all been professional, helpful, and prompt. When I need an entirely new roof, I will call these great folks first!

Bridgewater Roofing is exceptional ! If they say they will be there they are always on time ! Did a…read moregreat job with our roof covered everything ! Cleaned up and Josh inspected it daily to make sure everything went as planned ! Highly recommend ! Great roofers !

We called for Sunday emergency service. Even though they were busy they​ swung by to stop our leak!…read morePerfect job and very quick. Cost was definitely worth what we received. Hot water heater failed and was unstoppable. Replaced within 24 hours after the leak was stopped within 2 hours.

Shout out to Johson Plumbing!! We had a very old rental that the drainage plumbing had really just…read morecrumbled. Josh and team came in and handled the job perfectly in a very professional and effecient way. He was willing to answer all the quetions we had about what needed to be done, knew his business, and took care of the job for us very quickly. Unlike others, he actually answered our phone calls and text quickly and with a super good attitude! This is definately the company to go to for your plumbing needs. We will never use anyone else!!

Extra Mile Plumbing was prompt in responding to our plumbing emergency! They did an amazing job for…read morea fair price. They worked fast and cleaned up afterwards. They were pleasant and easy to talk to. They will be the first ones we call next time we have a plumbing need!

They dug a 40 foot trench in my yard and did not cover it up. Then I could not get a hold of the…read moreowner for two weeks. He said he was on vacation. There was no one that took my call. My water main broke and it was covered in snow. All the wires and tubes were exposed to the elements after it was repaired. Then his helper came and covered it with a little bit of straw. They left the trench in my yard open. When I asked them to please cover it up with the dirt that they dug out I was told by Kolton Parker the owner that he was not a landscaper! This job cost me $3500. My yard is still a mess!

Shere's did a great job installing our extra bathroom cabinet! Looks great and highly secure on…read morethe wall. They made sure they weren't tracking in debris or dust in the room and they caught a mistake made by the original contractor. We'll use them again in the future.

Keaton and Kenneth did a great job reinforcing joists and foundation plate, also fixed the outdoor…read moreproblem that was causing the issue. They kept me informed all the way through showing me savings and making suggestions. Would definitely use them again.