We had a very non-traditional project--building a traditional roof structure over an existing…read moreearth-sheltered house. Every other contractor we tried shied away from it. Nathaniel studied the plans and the house, figured out what to do, and got it done. We wanted to keep as much of the earth in place for insulation as possible, and he was able to figure out how to do that. His crew did a superb job, on time, on budget (in spite of some technical surprises). He communicated with us regularly. Just can't say enough about how competent and professional this company is. If I could give them 10 stars, I would.

Some of the worst customer service I've ever experienced. When they did actually show up, some…read morework would get done but there was always some issue that came up, causing them to need to return at a later date. And that later date, a consistent no show, no call. Simply put....they don't give a shit.

Went down on a Saturday, walked around and looked at shelters on site ("looked while business was…read moreclosed). Went back on a Wednesday. Sat and completed my order for a sloped front shelter. Delivered and installed on Wednesday. The whole process was great, friendly, professional, courteous. Can't say enough. Thank you.. oh yeah, needed the shelter on Thursday. And then to top it off we went into the little shop behind the storm shelter office and bought all kinds of soda's made with real sugar and even some weird ones. Definitely will be going back for the ambiance and sodas.

Our shelter is a year old and ready leaking...... my husband has bee in correspondence with them…read moreand they are telling us it needs to be corrected by the manufacturer.....it is midwest that states they give a 10 year warranty on leaks

They are exceptional. Walter and Ryan came out today (only one day after calling them).....it was…read morewet and muddy outside, the first thing they did was remove their boots. (I have, in the past had plumbers track mud all over the carpet). They were very friendly, but professional, found where the water leak was coming from very quickly, replaced what was leaking. I will definitely use them again if I have another leak and would recommend them.....they were quick and reasonably priced.

They never return calls anymore. I have used them three times in the past. The work was good. If…read moreit's not a big money job, they don't want deal with it. They are more commercially oriented.

Wow, what a contrast to so many locally owned companies! As soon as I made the appointment to have…read moreour ducts cleaned, I got a text and email confirming the information. On the morning of the appointment I received a text message with the names of the men who would be coming to my house. About 20 minutes out I received a courtesy call from one of them telling me they were about 20 minutes out. They arrived right at the appointment time originally set. They were happy, eager to work, answered questions, offered suggestions, let us watch them work and see the issues they saw in their 'scope' they put in one of the vents. They picked up after themselves, either took their shoes off in the house or covered them with dust covers - very professional and pleasant to talk to. They offer several services, one of one is a heavy plastic/rubber sheeting in the crawl space that seals the space completely - after our experience today we will for sure use them for this service. Great company!

Just hired these guys this week and very pleased! He was in and out in less than an hour. $120…read morefor 4 normal size rooms. No mess and all the high traffic areas now look like the rest. Definitely recommend these guys!

James showed up in the allotted time frame, was respectful and got the job done quickly to get our…read moreair conditioning back up and running all on a weekend! I would absolutely recommend this company.

I'm aware a lot goes into home repair and some things are out of our control. I was impressed at…read morefirst with 1st Choice Heating but upon working (or trying) to work with them further the more I became wary and distrusting of this company. My HVAC died and it's old, they don't make it anymore. I'm also dealing with a horrible warranty company. When their tech came out, he was personable and very helpful and went a little above and beyond to help me which was impressive. The second time they came out, felt the same way. The situation still wasn't resolved as I was informed by my warranty company I needed a second opinion from a DIFFERENT company. Brad told me he would stick by me and help me out. The day of our third appointment came and Brad was going to come back with a friend of another company. He called 5 min before my appointment and canceled. I asked him to get back to me ASAP to reschedule as I work full time. A week goes by and I don't hear back from anyone even after texting. I finally heard back and was told that I need to go with a different company. There were other odd reasonings as to why they couldn't come out or accommodate me. I was also quoted SUPER high. Disappointed and confused by my experience with first heating, just be wary and use your judgment.

It is unfortunate there are no other reviews about this business. I heard an unfamiliar sound last…read moreweek in my heating unit. I called McBrien's Friday afternoon, actually spoke to a very nice receptionist who told me they would could check it out Monday morning and would call me sometime after nine if that would work for me. They did exactly that and had it in tiptop shape in half an hour. In fact, there was another little rattle in a pipe they fixed with no additional charge. They even offered to check/change my air filter. They were reachable, quick to come, followed our game plan, and did an excellent job of repair at a reasonable price. I would definitely call again if a problem arises and recommend you do the same.