Had many issues with my tub, had it fixed before by some random plumber and still had issues…read more MVP did a great job fixing my issues. Quick and honest. If I could give 10 stars I would !!!!

I really don't like leaving bad reviews, especially for small businesses but this was a terrible…read moreexperience for me. I initially called (Dec 12) because I could tell there was a leak somewhere (damaged floors) and assumed it was my hot water heater. I just bought this home a few months ago, so still learning its quirks. He was able to come out the following day (thank goodness.) The guy said the element and thermometer were bad but couldn't find a leak. I suggested maybe it was a pipe under the house so he went under to check...and it was. So he fixed that and said he would be back on Monday (this was Saturday) to fix the water heater. He changed the time Monday (Dec 14) twice and then just didn't show. I received a text at 8:26pm saying he would be there the following morning. I acknowledged that was fine at 9:06pm. The next morning I received a text that he didn't see my response so it would be afternoon, by 1pm. I was already off of work for this so I continued to be patient and said that was fine. He came at some point that afternoon, changed the element and thermometer and flushed the heater. I took a shower that evening (Dec 17) and it was hot. The next morning it was cold. I called him Dec 18th at 11am to discuss. He said he would call me back, I waited patiently and received no call back. Friday, I'm working, comes and goes with no call. Google helped me find and hit the reset button which allowed me a hot shower. Saturday (Dec 20) it's cold again. I went to work, and called him AGAIN at 11:28am. He said they'd be there Monday to replace the other element. I informed him that also the valve where it was flushed is now steady leaking. He sent me a text to confim he would be there Monday between 1 and 3 so again, i take off work Dec 22 so i can be home for this. Guess who doesn't show at 3! So I sent THE most polite but firm text I can muster without losing my absolute mind. Response is that someone else was supposed to tell me it wouldn't be Monday. No new time. Just blame shift for MORE bad communication. Tuesday, I take off work again, and get a text at 9:11am "Are you free now." So he comes and goes. The next morning, no fcking hot water AND its still steady leaking so my floor is now fcked in that room too! I sent him a text yesterday, I've had family in the last two days, i told him i realize it's Christmas and it can wait until after. Here I am 10:30am on Dec 26th he has read my text and not responded. I started with a floor that was showing issues, a water heater that worked mostly OK was WAS NOT LEAKING and now have messed up floors in two rooms, no hot water for two weeks and a leaking water heater. The communication is horrible. The knowledge is clearly not there, the ownership of problems caused is lacking. This is really poor business behavior all around and I do not recommend. I paid this guy nearly $1k to mess up my water heater and my floors and then skirt responsility. Merry Christmas.

I highly recommend! I waited a week for a different plumber who kept saying they would come the…read morenext day, but never showed. I gave up and tried calling other plumbers. When I called I Can Fix It Plumbing LLP around noon, he said he could be out the same day by 4pm. Around 2pm, he called and said he was free and was it ok to come early. He assessed the issue quickly, letting me know there were tree roots and build up blocking the sewer line. He got the line cleared and did a walk through to give pricing on other minor issues in the house. I was so impressed with how quickly he came out, took care of the problem and left everything cleaned up like he was never there! Only plumber I will call now. If you need one, give him a call. You will be well taken care of at a very price!

Shantell and Alfredo were absolutely fantastic to work with! Prompt, quality work and more than…read morefair. I will absolutely use again and would recommend to anyone!

This company was a the best 35 years ago; now total crap…read more Took them a full year to fix a new hvac unit they installed meanwhile I paid enormous electric bills. Now it has taken over two weeks for a "service" ; now it's hat it's having issues looks like I'll wait another two weeks. Who can stay home weeks on end hoping they show up! Pathetic

I should have read the reviews before I called them! I called to schedule a visit. Before she…read morewould even give me a GENERAL estimate on when I could get someone out to clear roots from a pipe, they wanted a credit card. I explained I needed to know if this was a tomorrow call or two weeks. She refused to tell me until she had my credit card. Umm no! If that's your business model I'm taking a chance on this company. We have waited almost two week for another plumber. Not waiting two more weeks with no ability to flush a toilet!

I'm very thankful to Roto Rooter in Joplin, MO for finding my issues, updating me when found and…read morethe all around PROFESSIONALISM!! Lee, the head guy, explained to my sister that they didn't want to put a band-aid on this situation, but wanted to fix her problem for good, which they have done. We respect these folks immensely and would highly recommend them if you're having plumbing issues, septic tanks included. They came out yesterday and job was finished by 12 today, took them under 2 hours. We love you guys!!!

On two occasions, we needed help with our plumbing…read more On the first occasion, we used our home warranty service - who did not finish the job and would not come back to correct their damages. We then called Roto-Rooter, which quickly, thoroughly, and professionally corrected the problem. On the second occasion, we called Roto-Rooter, they responded within one hour and fixed the problem again - quickly, thoroughly, and professionally. We can't say enough about the technicians who worked on our problem. I will never call anyone else for my plumbing needs.

I picked Next Generation GayLen Plumbing purely because I saw the word gay in the name and said,…read more"That's my people." And listen... best decision I've ever made besides coming out and getting a Dyson. The plumber showed up ON TIME (which in gay time is basically early), smelled like cedarwood and confidence, and fixed my sink like he was auditioning for HGTV. He even complimented my houseplants?? Like sir, do you want a tip or a date? The job? Flawless. My pipes haven't been this tight since Beyoncé dropped "Homecoming." Water pressure? Giving power top. Clean-up? He left the place neater than when he came in. I almost cried. So yeah. Call it fate, call it branding genius, but this gay went with GayLen and I will NEVER go back.

Trevor with Gaylen Plumbing came to my mother's house that is for sale. He was very personable and…read moreeager to solve my problem. He ran an auger through the sewer line and bored out some tree roots. The price was amazingly reasonable especially compared to the plumber a potential buyer brought in who said it needed a $10,000 repair. It's always nice to find tradesmen who are honest and reasonably priced.

My old heating unit was old and rusted out and I decided to replace it before I retired. I had…read morethese people come out and install a good brand (Amana) central heating unit because my old one was rusted out. The tech seemed to know what he was doing. Little did I know about a month or two later the motor quit. I called and he came out pretty quickly and found the problem, got a motor and changed it and it was under warranty. This winter my blower stopped working again so no heat. I had to call someone else because Accurate heating would not answer their phone. This other company came out and replaced the board, which was under warranty, but I had to pay almost $200 for labor. About a week or so ago, the blower quit again and my evaporator froze solid. I opened it up and no lights on the board. I called Accurate Heating again. I got no answer. I called and it appears they have some way to block my number because I called them from another number and I left a message threatening them with the BBB. An hour or so later, the tech called and was pretty rude on the phone with me and told me he was over a week out. I called someone else because it was 99 in the house and my wife is disabled. Their tech came out and said he couldn't replace the board because they installed a downflow furnace and left the A coil on the top and no matter what they did, it would leak on the board and also the motor and they would go out again and my heat exchanger would be lucky to last 5 years. I now have to either buy a new system (this one cost me around 2500) or get someone to move my A coil and my heater. I would not recommend these folks to anyone, not because a mistake was made but because they will not back up their work. I guess it's time for small claims court. I don't know what else to do. I gave them a 1 because I could not give them none.

From the owner: Accurate Heating and Air Conditioning,Joplin MO,HVAC,Installation,Heating Repair,Air Conditioning…read moreRepair,and Service of all HVAC Equipment in the Joplin MO area.

I had them come out to look at a leak in my laundry room.Turned out to be my new washing machine…read morewas leaking .They cut a hole in the drywall- behind the washing machine and also behind my water heater in my garage. So now I have to pay somebody to get that drywall replaced/repaired. I thought they were a great company that day becausethey spent 2 hours looking for the leak. So I went on there, monthly service contract for $34.99 a month. First guy came out to look at my hvac system. He said, I needed a new Hvac system within the first 30 seconds that he was here. I said really? Why is that? He said it's old. I said "I just had that whole thing redone/ upgraded last year, when I bought a new air conditioning unit, there's nothing wrong with my hvac system at all. It works beautifully, but he was adamant that the whole thing needed to be replaced. So that raised an eyebrow. ( btw you have to purchase your own filters that they replace) My last co replaced/ provided the filters free with the service contract. So then I had the plumber come out on a different day to look at my water heater. Same guy that cut the holes in my drywall. He said he could not drain it, he could not service it. He could not do anything. It just needed to be replaced right away before it "blows up". He said, I only had about a foot of water in there. And the rest was calcium deposit and lime scale . So he put a lot of fear in me. I said, okay, let's replace it. They put me on the books. They gave me a price. The price was gonna be $2180 for it to be replaced. I said, okay, let's do it. They put it on the books for next month. Later that day, I got a text saying, hey, if you get it done this week. We'll take $600 off. I didn't have the money until next month. Why would they send me a text saying? They'll take $600 off after I've already made the appointment and agreed to the price. That really bothered me!!! Also,they could not tell me anything about the NEW water heater. They could not tell me what type it was, hew it would energy efficient, how it was a good value? They knew nothing about this NEW water heater that they were going to put in. They never called me back about the water heater or answered any questions at all. The gal said "I will call you back in 1/2 hour to go over it with you ok"? All they did was send me a text saying, they would take $600 off. If I replaced THIS week, I canceled right away. I also canceled my monthly $34.99 with them. The gal said "ok your removed, you won't get billed for the monthly service fee anymore. I'm still getting billed!!!!! They billed me last month, November 20th, and this month, December 20th, and Ive called them twice now, and a follow-up text.To get that service ended. When I texted them and said, "hey, stop charging me $34.99. I didn't use you.I used another company who did an outstanding job!" ( WHITE PLUMBING is amazing btw) they said, well, you have to talk to somebody to get it canceled.I said," I have twice"!! I'm going to go to the better business bureau.I'm going to go to my bank and get this monthly thing disputed. Paschal is very pushy.They don't know what they're doing. Theres too many people NOT doing there job. I don't appreciate somebody putting the fear in me that my water heater is gonna blow up if I don't get it replaced right away!! The gal in the office LIED saying I was not on the mo. service contract anymore. But there still charging me!!!!Watch out for these guys.They're sneaky and pushy.They DONT KNOW WHAT THERE DOING!!!

ZERO STARS! I was charged $396 to installr a $16 part. Plus it wasn't even the correct part, it was…read moreone he had on his truck, that did work, but I'm wondering for how long. The tech led me to believe the part's cost was that much before the work was done, while his boss told me that I signed an agreement ahead of repair (which I didnt) and that cost was for the tech's troubleshooting and part. Shame on me I guess, for not knowing what the part cost actually was and for trusting the tech and refusing the work being done! They hook you in with the promise of discounted prices snd labor but they manage to get their money back by gouging the customer! Don't fall for this deceptive program!