Saturday May 21, 2022 3:25pm
I just booked my 1st appointment online with The Falls Auto Detailing. I chose their Complete Detail package (includes ALL Wash & Wax Services and ALL Interior Only Services). Edgar called me less than 15 minutes after my online booking to get the details of my car, ensure that I chose the right service to fit my needs and confirm my appointment time and vehicle handoff. I had originally chosen a drop off appointment for 11am but because I was flexible with my time Edgar said he could actually pick up my vehicle from my house at 8am and drop it back off to me after the detailing is done later that day. That way I didn't have to even leave my house! I work from home so this was a HUGE perk. So far my experience with The Falls Auto Detailing and specifically Edgar has been fantastic! Top notch customer service, flexibility and you can't beat their low prices. I have not experienced their detail work yet. But I will try to remember to come back here to provide an update after I get my shiny new car back.
Wednesday May 25, 2022
I got my car back after it got detailed and believe it or not, I am even more impressed! My car looks better than it did when I bought it. Not only does it look immaculate inside and out (see before and after pictures) but Edgar is even more professional and nice in person. When he dropped my car back off at my house without me saying a word to him, he made sure to park in my designated spot. He waited patiently for me to wrap up what I was doing at work to come outside to meet him. Then he spent 20+ minutes with me to provide some pro tips on how I can help maintain my car both inside and out.
I learned that Edgar is the owner of The Falls Auto Detailing with a wide background in both the automotive industry and has been a business professional for many years.
He offers several different payment options to fit every customers needs and comfort level.
I highly recommend this business. Edgar, thank you for everything! You have made a happy and loyal customer out of me. Looking forward to working with you again. read more