Had an appointment scheduled for 12pm, on a Wednesday, for a routine physical. I arrived early,…read morefilled out the paperwork and took a seat in the waiting area. Watched numerous people who checked in after me get seen, no big deal, happens all the time. I get called, get my weight taken, give a urine sample, and get taken to an exam room. I waited, and waited, nothing. At 12:40, I finally decided to find out why I am still waiting to be seen. I walk up front, the woman at the desk seems bothered when I mentioned that I had still not been seen. She checked with the PA, who they had scheduled me with, and she was still in with the previous patient. I informed her that I cannot wait all day, that I have to get back to work. She asked me if I wanted to reschedule, I told her no I'll find another doctor. This is not the first time I have been made to wait an unacceptable amount of time, when I arrive on time. They simply do not care about wasting your time. Their customer service is terrible and is obviously not a priority.

Dr Eislebott and Kyle Bloomberg APRN are fantastic! Was diagnosed with breast cancer. They worked…read morequickly and efficiently to get me the right appointments with the right medical people as quickly as possible.They are genuine and caring medical professionals. Have been with this group for 15-20 years. Wonderful practice.

The most caring, thorough physician I have ever met. I am so glad he is my mother's doctor. His…read moreoffice staff is just as wonderful. I cannot say enough good things about his practice.

Every time i call i am instantly placed on hold and end up hanging up after 5-10 minutes without…read morespeaking to anyone.

We've been going to Branford Pediatrics and Allergy for 14 years when we moved to the Shoreline due…read moreto a referral from a friend that is a Pediatric Nurse at the CT Children's Hospital. I figured of all people, she should know the best! Dr. Sheehan has been our primary care physician and we absolutely adore him. Not only is he knowledgable, but he also made my daughter feel comfortable at every stage of her development/growth. And, we all know how awkward going to the DR. can be for children. They often run late, something I've come to expect and embrace it as they don't rush you through the appointment. They ALWAYS give you ALL the time you and your child need. There have been times when Dr. Sheehan wasn't available and we've seen other Dr.'s in the practice, all of whom are equally qualified.

when it comes to having a baby you look for the best care possible and called to see if they were…read moreexcepting new patients the receptionist who's a lady was awfully rude. She asked me about my insurance and I told her that I have a federal government insurance anthem and I have a secondary insurance and she said we do not accept those assurances at all and then said I don't care what the issue is. We don't accept them and hung up on me. I work for the federal government and how you deal with matters like this is different how the receptionist dealt with this was very unprofessional I never thought Branford would be like this, and I grew up here all my life to run into an OBGYN clinic like this I'm so glad I'm not trusting them with my life and my future child. I would look elsewhere because being rude and disrespectful does not get you nowhere in life.

When I was working in Branford, I picked this practice based on how close it was to my work. Having…read morerecently moved to Mass, it says a lot that I am DEVASTATED to have to leave this practice and Dr. Adsuar. I've recommended the practice and her specifically to 2 friends and both have been super happy - one even makes it a point to make me jealous for still being able to go there for her pregnancy! The office is just great - several locations for convenience, weekend and evening hours, etc. Everyone from the receptionist to the nurses to the doctors are super happy and helpful, just great people. When I was having trouble with a birth control prescription, they got me in right away and the sympathy and compassion was genuine. Dr. Adsuar especially makes me feel so comfortable and at ease during a time that could be really uncomfortable and stressful in someone else's hands (and both friends I referred here said the same thing!). She also took the time on several occasions to talk with me and find the best options for birth control for me. I really can't say enough good things about this practice and I'm so sad I won't be able to see Dr. Adsuar and the CNMs at this group anymore.

Wish I read the yelp reviews before going. Of course it was an urgent matter so there wasn't much…read moretime to shop around. Last Monday, I was feeling tightness and pressure in my chest and my heart rate was super high, so I wanted a doctor to listen to my heart and lungs and do EKG to be sure I hadn't or wasn't about to have a heart attack. It was end of day and they saw me promptly and were nice. My heart seemed fine, good EKG. I asked for a Covid test because I am visiting my 5 year old unvaccinated niece and something was off so I wanted to be very certain. We did the Covid test (not rapid one; regular) results were going to be in "about a day". Okay great. In about a day, I was emailed a pdf and the subject of the email was transcription from Stony Creek. I wasn't sure if this was just the notes from my visit or test results, there was no note with the email besides this: ***Please do not reply to this email*** If there is a problem with the attached document, please contact BUSINESS clinic at 203-483-4580 And then I went to open the email and it was PASSWORD PROTECTED. I tried everything I could think of for a password; social, phone number, email, first name, last name, date of birth...nothing worked...so I called the clinic. I began calling immediately and asking someone to call me back and let me know how to open the password protected email. No one called me back. A day or two later when I was calling, you could no longer even leave messages for the clinic as the mailbox was full. Still no one called me back. Listen, I was trying to be patient...it is Covid, a strange world and I know health care systems are stretched, but at this point I was going to be spending a lot of time with my niece and I wanted to be sure I was clear. So I called again. Finally I was able to reach the receptionist who connected me to someone else to give me my test results. The person who gave me my test results was really, really, really mean. She told me my results were negative and mentioned they sent me my test results in and email days ago. Her tone was horrific. I responded with how yes I received a password protected email and wasn't able to open it as I didn't know the password. And I let her know I had been calling for days. She said, the password is "1, 2, 3, 4" and "You've only been calling for three days!"...I have a few questions Why even password protect if you are going to do something like 1,2, 3, 4; and I'm sorry did I miss a memo about this being the standard for passwords in health care? Second, while I guess she was technically right that I had only been calling to get my results for 3 days. The facts are that I was at the urgent care Monday night getting the test, and I did not receive my results until just now...SATURDAY morning. That is a long time to wait when trying to be sure you are not spreading a very dangerous virus to your 5 year old niece AND a week is a long time to wait when you are visiting from California and only around for two weeks. Whomever I spoke to should not work for Stony Creek, they definitely shouldn't be able to speak to clients. Terrible.

Please do yourself a favor and do not waste your time coming here…read more I had called beforehand to get a wait time because usually the wait time is horrible. After being told that there were two providers in, and no one in the waiting room, I quickly got out of bed and rushed to the urgent care center. Upon arrival, I was the only one in the waiting room. I checked in with a girl, and she said they will be with you "shortly." How fast is shortly to them? I waited about a half hour with no one else waiting before me, for about 30 minutes. At this point I thought to myself I'm in for the long haul. A young medical assistant took me in and got all of my information including, medications I am currently on, and any allergies etc, then asked what's going on. I told her the whole story. Now I get another "doctor" who come to find out is a student PA. So if it's a student PA, how about we don't waste time, and have him observe the PA, because people are sick like me. He examined me head to toe, and asked me forty different questions. Next is the regular PA - we're on hour 2 now. I have to retell the whole story again. He gets confused by my story and prescribes nothing, because the student told him a bunch of stuff as well. Clearly I am congested but I don't "sound like it" and I'm coughing my brains out but that's fine, nothing for you. Just take an OTC med which I've been doing. He asks if I have these "pearls" which I know about but I only have ten left.. then looks at my chart which is now connected to Yale and sees all my information and starts questioning me about my refills of inhalers which I told the MA about in the first place, but she didn't write it down. He then calls my record "a bit muddy"... and he won't prescribe anything. This is completely disrespectful for a PA to say to a patient. So in conclusion, I wasted 3 hours of my time, to get nowhere and I left sicker than I came in. So, in conclusion, I won't be returning here. I hope it improves but I don't see it changing anytime soon.

Pathfinder has a client center focused program with dedicated and compassionate professionals…read more Providing one on one support and care tailored to each individual. Pathfinder Recovery is dedicated to providing the best care for your loved one. I would send my loved ones here.

Pathfinder Recovery is a treatment center that really knows what it means to meet you where you're…read moreat and create a personalized path to recovery. So grateful for them!

I had an excellent experience with my physical therapist Theodore (Ted). From the very first visit,…read morehe made me feel comfortable and truly listened to my concerns. The staff are incredibly friendly, knowledgeable, and genuinely care about helping their patients improve. Every session was well-planned and tailored to my needs, and they took the time to explain each exercise so I understood the purpose behind it. Their encouragement and positive attitude made a big difference in my recovery and kept me motivated throughout the process. I've seen real progress thanks to their expertise and dedication. I highly recommend them to anyone looking for a skilled and compassionate physical therapist. Definitely a 5-star experience!

Went to the Branford location for PT. Therapist seemed as if she was bored all my sessions making…read morethe whole experience a huge chore. Staff was rude and uncaring...