The Environmental Center

I cannot say enough good things about COVO and the team, the work they do and the impact that they…read morehave on the community at large. In my time with the Red Cross I was blessed to get to know COVO a bit and had a deep appreciation for the care they put into the community and our veterans. Serving those who have served is something that I feel is of the utmost importance and something everyone should take part in. COVO offers outreach where they help supply food and clothing to veterans in need as well as housing services to provide shelter where they can. You can donate both food and clothing to COVO as well as fiscal donations, I encourage you to do one or the other. Your resources will not be wasted here as they are as fiscally responsible an outfit as I have seen. You can also volunteer and I encourage you to do so. Give back to the ones who gave, our veterans deserve that.

COVO is doing timely, needful work, and their donation protocol couldn't be easier. If you have…read morestuff to donate, simply drop it off at their back door.

Goodwill Industries of the Columbia Willamette

2.0

(70 reviews)

•$$$

Not only are the prices so outrageous, $49.99 for Jeans you literally got for $0!! But I pray to…read morethe lord you never have to encounter "Nancy" who is an old mean nasty woman who works at this location. She was beyond horrible!!!! She was overseeing the dressing room and my lord I pray I never have to see this person again. She was inappropriate and so beyond rude to me and my daughter. I talked to the manager and they weren't surprised.."I'm so sorry, I honestly hear this all the time..she really should retire", I pray for this poor managers sake and all of the people of Bend, Oregon that this woman leaves. I definitely won't be going back.

I was hoping to find all the treasures in Bend, alas, they were nowhere to be found. Yeah, you can…read moregrab a preowned snowboard at a decent price, but I was underwhelmed overall. There were a couple of nice pairs of Toms and Sperry boots for $19.99 or less, but none in my size. Had our SUV rental not been fully packed I would've taken home the vintage outdoor patio teacart for $13, a steal really, with matching chairs at $9 each. I found the shelves to be more baren than most other 'Superstores'. Unfortunate, and it makes me wonder if GW is redistributing the good stuff to boutique stores to increase their profit margin vs making quality resale available to those in need.

Central Oregon Locavore

3.6

(25 reviews)

•$$

Love this place and their selection of items. I got goat meat here recently and it was delicious…read more The staff is always incredibly nice and helpful

Perfect food. Perfect people Everything is wonderful. Easy access from parking area.read more

Boys & Girls Clubs of Bend

Amazing experience for youth in Bend who need a safe space for youth in our community with amazing…read moreprograms around leadership, healthy lifestyles and academic success. Awesome mission and caring staff!

In a town like Bend, with all its outdoor spaces and great community we can take for granted the…read moreneed for safe and healthy environments for kids. The Boys and Girls Club does just that. It allows for families from all walks of life to know that after school their kids are in a safe, fun educational place with great adult mentors. My daughter is a kindergartener and we have loved the Jr.Club Program. It is more affordable,much better ratio,and so hands on compared to all else that is available. We are proud supported of the club and will continue to do so.

Think Wild

4.3

(4 reviews)

Think Wild is such a great resource for the community! They rescue injured and orphaned animals,…read morehelp with conflicts with wildlife, provide wildlife education, and improve wildlife habitat across Central Oregon. What a great organization!

I found a sick/injured Raven on Saturday and called-texted. They got right back with me and took…read morein the bird right away. Nice friendly staff and doing great things for our Furry and Feathered friends here in Central Oregon. THANK YOU!

Healthy Beginnings

Healthy Beginnings is an amazing community asset to the children and families throughout Central…read moreOregon. They screen children 0-5 years of age for health and development concerns and will assist parents on acquiring resources to best fit the needs of their children in order to ensure a more successful learning future. They do all this and at NO COST to the family. Healthy Beginnings has been serving the Central Oregon communities for over 20 years...and are still going strong.

Bethlehem Inn

2.9

(7 reviews)

Anyone YELPING a shelter with less than a perfect score is making me angry…read more That being said. The Bethlehem Inn is a godsend for Bend Oregon. With safe and clean housing, and also accountability for sober living, I have witnessed people get safety. Food. Shelter. And jobs. There is someone in your life that is one paycheck away from homelessness. And they don't want to impose on you. Do you have excess warm clothing? Canned food? Sleeping bags? Or, clothes to wear to a job interview? And have you ever had to ask for it? I have worked with shelters in Louisiana, Florida, Portland, Baker City, and Bend. Socks to sleeping bags. It is humbling. This particular transitional housing and food and clothing shelter is so overwhelmingly kind. The Bethlehem Inn is everything we want in order to give a hand up; not a hand out.

A great charity. Love that what we donate goes directly to a person in need. Very grateful to get…read morethe donations!

Chimps Inc

Sisters Park & Recreation District, Sage Program (Senior Activities Gathering Experiences) did an…read moreexcursion to Chimps Inc, in April 2018. Chimps Inc. is a wildlife sanctuary dedicated to furthering chimpanzee conservation through education. I cannot express how incredible this experience was for myself as well as the other dozen seniors. We learned where they all came from, how they had been treated, some in circus acts/shows, some as pets, or just bought and abandoned! There intellect was outstanding, the their caregivers are exceptional. For an unforgettable experience please call Chimps Inc., 541-410-4122 Shannon, SPRD

From the owner: Chimps Inc. is a sanctuary specifically designed to provide lifetime care to captive chimpanzees…read morerescued or retired from the pet and entertainment industries. We are dedicated to overcoming the exploitation and cruelty that they face through advocacy, conservation, education and outreach.

Habitat for Humanity ReStore

3.8

(20 reviews)

•$

We have tried twice now to donate items to the Redmond Habitat store. Twice now they have turned…read moreaway our items, being rude both times. The second time I rang the bell as it says to do for an attendant. A man came out of the office yelling, "Who rang the bell!". He saw me standing behind the fence and very rudely said, "We're closed to donations because we're having computer issues". Stunned I said to my husband How should computer issues affect excepting donations? He told me to get in the vehicle that we were done with Habitat. It breaks my heart because I have always donated to good community causes. We gave our donations to Goodwill who accepted them with a smile and a Thank you.

We used to buy tons of furniture, household decor, appliances, and building materials from this…read morelocation. We have businesses where we second hand as much as possible with regular turnover (we do not sell the products, we use them). In the past we spent so much at this store that one time the person ringing us up commented about it. They saw something in the system (connected to our phone number) about our total spent YTD and their eyes got wide, so we explained what we do for our business and that what they could see was just for their location. What I am saying is... we have a pulse on what is a good and fair price for these sort of things. I looked at a couch not to long ago at this location. It was half off. The price was still, with the discount, over $1600. When you pay 0% for your inventory you should not be charging consignment prices. Full stop. It is a poor business choice. The idea is to turn over the inventory because more is coming while passing on a lovely savings to your customers. Not hang on to it while it collects dust because you've out priced the new items being manufactured. Know your customer base and price accordingly. We have left empty handed from this store every single visit this year (2026) because the prices have skyrocketed. For reference, we were looking for a washer and dryer...found one brand new at Lowe's cheaper than this Restore had (used no less). That is why I am writing this review. If the free inventory you receive is higher priced than the brand new inventory from the original store...well...here's your sign. So, we will likely have to drop this store from our rotation because time is precious and we cannot waste trips when we could find a better resource to take its place. That's just how it goes, I guess, but it saddens us because we like to support good causes and keep things out of the dump.

Humane Society of Central Oregon

4.3

(34 reviews)

•$

I didn't see anywhere online about how much you can bring in at one time. I drove across town with…read morea large black garden sack full of very nice women's clothing, nicely cleaned and folded. When I got there they wouldn't take it. Too much! I would have had to break it down into three or four smaller sacks and driven back on three or four separate days for them to take my stuff. So instead, I drove across the street to Goodwill, where they took it without complaint. You need to let people know these things! I love your mission, and wanted you to have my things, but didn't like the attitude of the person accepting donations. "It's the rule." No apologies for my inconvenience.

Shocked at the jewelry prices for a thrift store $50 for a Chico's type necklace. I looked around…read moreand couldn't find anything friendly staff

Scissorbird Sewing & Alterations

4.4

(104 reviews)

I've had several items hemmed or altered and consistently receive friendly, supportive help,…read moreskilled results. The hems look like the originals and wear beautifully. They go out of their way to assist.

Beware if you are considering Scissor Bird Alterations for an expensive or sentimental garment…read more I rarely leave negative reviews, but after my experience, I feel obligated to share what happened. Like many customers, I felt reassured when I walked into the shop and saw numerous bridal gowns in the store AND I read the cusotmer reviews before I brought my dress. I believed my expensive designer gown would be in experienced hands. Unfortunately, that was not my experience. I brought my gown to Scissor Bird Alterations to be taken in on the sides and hemmed for my son's wedding. The side alterations were acceptable, but the hemming was not. The first time I picked up my dress, I immediately noticed that the new hem was clearly visible all the way around the gown. Instead of preserving the original look of the dress, there was an obvious stitched line that changed its appearance. When I questioned it, Marta told me that this was how the original hem looked. I showed her photographs from the designer's website, which clearly showed that the original gown did not have a visible stitched hem. After seeing the photos, she agreed to keep the dress and rework the hem. I was so concerned that I returned the very next day because I no longer felt comfortable with the alterations. I was considering taking the dress elsewhere, but Marta reassured me that she could correct the issues, so I trusted her and left it with her a second time. When I picked up the dress again, the visible stitching had been improved, but the hem was now puckered and uneven in multiple places. Marta told me to take the gown to a professional dry cleaner to have it pressed, explaining that the pressing would allow the hem to lay flat. In all my years of having clothing altered, I have never picked up a garment from a tailor that was not ready to wear. I followed her recommendation and paid to have the gown professionally pressed and cleaned. Unfortunately, the professional pressing did not correct the puckering or uneven hem. I also had to pay to have the gown professionally cleaned because the hem had become noticeably dirty during the alteration process. My shoes, which I wore only during my fittings in the shop, were also dirty on the bottom. With my son's wedding only days away, I sought a second opinion from Pinpoint Alterations. They opened the hem to inspect the previous alteration work because the puckering could not be corrected by pressing alone. Watching another tailor carefully take apart an expensive designer gown in an attempt to salvage it just days before my son's wedding was heartbreaking. After I contacted Marta again, she offered to inspect the dress. I appreciate that she made the offer, but by that point another inspection was not what I needed. I had already given her the opportunity to correct the work, followed her recommendation to have the gown professionally pressed, and the results had not changed. What concerned me most was not simply that the alterations did not turn out well, but that the dress was presented to me as finished despite workmanship that I immediately questioned. The visible stitched hem was apparent the first time I picked it up, and after it was reworked, the puckering and uneven hem were also evident. As a customer, I expected an expensive designer gown to leave the shop in a wearable condition--not require professional pressing and cleaning before I could even consider wearing it. The photographs clearly show the condition of the hem, and despite knowing I was dissatisfied from the very first pickup, there was never an offer to refund the alteration charges or help cover the additional expenses I incurred trying to make the dress wearable, including professional pressing, professional cleaning, and a second alterations specialist. I understand that every seamstress may occasionally encounter a difficult fabric. I am actually angrier with myself for trusting her with my dress. This was one of the most important garments I have ever purchased because it was the dress I planned to wear for my son's wedding. Instead of feeling excited for such a special occasion, I spent the days leading up to it trying to save a dress that I had entrusted to a professional. I sincerely hope my experience helps others make an informed decision before entrusting an important garment to this business.

Washable Laundry

4.8

(21 reviews)

Washable Laundry I…read moream writing this review to say that Washable Laundry in Bend, Oregon is the loveliest laundromat I have ever had the pleasure to patronize! It is immaculate, modern, and well maintained, it has an excellent location and great parking, and on the day I was there it was cared for by a wonderful attendant (a blonde woman whose name I did not learn) who was constantly cleaning and providing help to everyone who needed it. I assume it is not the cheapest laundromat in Bend, but every penny has clearly been reinvested in the the machines, the facility, and the service. And the money is going to good people, because the attendant told me that the owners are the nicest people she has ever worked for. Laundromats aren't normally the most enjoyable places, but I will actually look forward to the next occasion when I need to use the services of Washable Laundry!

I've been to many laundromats in my life and this one has to be THE cleanest... Everything is…read moreshiny, clean, and obviously well maintained. I didn't see any machines with any "out of order" signs. It's been years since I've had to go to one so I wasn't sure what to expect as far as prices go. I don't know if it's reasonably priced for the area or not but I just needed to wash a king size comforter and it cost me just under $11 to wash (I paid a little extra for an additional rinse cycle) and $3 to dry for one hour. The parking lot is really small and street parking is a hot commodity, with the food truck and tap room spot across the street, but I found a spot in the Washable parking lot right when I pulled in on a Saturday afternoon! (I tend to have really good parking karma). Speaking of the food truck spot across the street, THAT was a cool benefit of this laundry-mat; food and drinks while you wait?? Yes, please!

Stark Plumbing

4.8

(19 reviews)

I never thought i would rate a plumbing service 5- stars. I live in Seattle and all I've ever heard…read morewere horror stories, from friends who offer lists of "who NOT to use" (which includes everyone!) Our rental in Bend had an odd issue and Stark Plumbing came to the rescue. They were amazing! Super responsive, helpful, answered all of my questions - cannot rave enough about Colleen and Frank!! Would highly recommend them!

I had my gas turned off on a Sunday evening due to a leak and Stark Plumbing called me back right…read moreaway and had someone out to me quickly. I did make several phone calls to other companies and Stark were first to be able to help me quickly. Colby did a great job finding the leak and fixing it and helped us set everything back up with pilot lights etc. I would definitely use them again.

Griselda Gomez House Cleaning

(3 reviews)

Griselda is great to work with. Bend local. Fit us in her schedule within a week, the house is…read moreclean and tidy, and she has very fair pricing. Definitely recommend!

I met Griselda and one of her associates in my neighborhood, and she came by my house and gave me a…read more1st time, 1st cleaning price. She showed up on time with all the required tools to do the job. I left after an hour and came back to the best job any house cleaner has ever done for me in my 61 years of life. I left my dogs in the backyard, and it was a hot day. When I got home, she'd let them back inside my house. That meant a lot to me!!! She goes the extra mile, so I highly recommend her with 5-stars!

Northwest Crossing Self Storage

(3 reviews)

We have had storage units at NWX Self Storage for years. The property is always clean and easily…read moreaccessible. Management is very responsive to all of our needs (borrowing supplies, fixing doors, etc.). And the location is great!

Our experience with NW Crossing Storage was excellent for the several months we needed their…read moreservice. We had a complex move that involved multiple storage units and changing schedules. Monica was amazing and helped us throughout the process to minimize our costs and meet our needs. We are happy to be in our new home and no longer need storage units, but we know where to go if we ever do.

Apex Appliance Services

4.9

(9 reviews)

Great experience with apex. We broke the oven running a self cleaning cycle and couldn't access the…read moreback panel to reset it as it's a built it. The response was fast, and the fee was very reasonable.

A nice woman picked up my call immediately and within 2 hours, a friendly, knowledgeable tech named…read moreSteve arrived to work on our freezer. He quickly diagnosed the problem and gave use options including the cost of repair. Unbelievably good service! And at a fair price too!

Interior Care Carpet Cleaning

4.9

(55 reviews)

I've used this company three times now. My first experience was excellent. The second visit was…read morejust okay, so I reached out to the company to share my concerns. The owner, Tony, personally contacted me, acknowledged the issue, and offered to come out himself to handle the next cleaning if I was willing to give them another opportunity. I accepted, and I'm glad I did. Tony followed through on his word and did an outstanding job. It's refreshing to see a business owner take feedback seriously, get directly involved, and make things right to ensure customer satisfaction. To be clear, this work was paid for--this review isn't based on any free service. I'm leaving it because Tony stood by his commitment and delivered quality work, and I believe that level of accountability deserves recognition.

Not a great experience. A few things... first Jonathan was late. Jonathan was curt and dismissive…read more He failed to put in blocking/plastic barrier under footings of furniture( this had always been done in prior cleans). I did put in protective after discovering it. However it tracked up the wet carpet and is still noticeable after it's dried. Lastly the house was left smelling musty(has not been the case in the past). Unfortunately I would not recommend Interior Care

The Environmental Center - nonprofit - Updated August 2026

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Habitat for Humanity ReStore

3.8

(20 reviews)

•$

We have tried twice now to donate items to the Redmond Habitat store. Twice now they have turned…read moreaway our items, being rude both times. The second time I rang the bell as it says to do for an attendant. A man came out of the office yelling, "Who rang the bell!". He saw me standing behind the fence and very rudely said, "We're closed to donations because we're having computer issues". Stunned I said to my husband How should computer issues affect excepting donations? He told me to get in the vehicle that we were done with Habitat. It breaks my heart because I have always donated to good community causes. We gave our donations to Goodwill who accepted them with a smile and a Thank you.

We used to buy tons of furniture, household decor, appliances, and building materials from this…read morelocation. We have businesses where we second hand as much as possible with regular turnover (we do not sell the products, we use them). In the past we spent so much at this store that one time the person ringing us up commented about it. They saw something in the system (connected to our phone number) about our total spent YTD and their eyes got wide, so we explained what we do for our business and that what they could see was just for their location. What I am saying is... we have a pulse on what is a good and fair price for these sort of things. I looked at a couch not to long ago at this location. It was half off. The price was still, with the discount, over $1600. When you pay 0% for your inventory you should not be charging consignment prices. Full stop. It is a poor business choice. The idea is to turn over the inventory because more is coming while passing on a lovely savings to your customers. Not hang on to it while it collects dust because you've out priced the new items being manufactured. Know your customer base and price accordingly. We have left empty handed from this store every single visit this year (2026) because the prices have skyrocketed. For reference, we were looking for a washer and dryer...found one brand new at Lowe's cheaper than this Restore had (used no less). That is why I am writing this review. If the free inventory you receive is higher priced than the brand new inventory from the original store...well...here's your sign. So, we will likely have to drop this store from our rotation because time is precious and we cannot waste trips when we could find a better resource to take its place. That's just how it goes, I guess, but it saddens us because we like to support good causes and keep things out of the dump.

Scalehouse

Scalehouse, perhaps the only non-profit contemporary art gallery in Bend, is located in the large…read moreFranklin Crossing building on the corner of Franklin and Bond. The gallery can be accessed either from the interior of the building or from Tin Pan Alley. - Rotating contemporary art on display in a moderately-sized gallery space. Depending on the particular exhibit, you'll find photography, drawing, painting, mixed-media and sculpture by individual artists and group shows. - Features both upcoming and established artists such as Bend residents Nancy Floyd (2022 Guggenheim Fellow), Paula Bullwinkle, Bill Hoppe and Christian Brown, as well as regional artists such as April Bey and Sadie Barnette. - As with many contemporary art galleries, some of the work revolves around current societal issues. The recent COBIPOC exhibit, "Be Nice (White) ... You're in Bend," examined the notion that Central Oregon lacked racial diversity and sought to increase the visibility of the BIPOC community. Another recent show, "Crow's Shadow Institute of the Arts," featured work from the Umatilla tribes in Eastern Oregon. - Scalehouse was founded in part by local art legend Patricia Clark who did much to promote art and artists in Central Oregon. The gallery has an adjoining artist workshop dedicated to Pat. After viewing the art, you might mosey down the alley to San Simon for a cocktail or to The Stihl Whiskey Bar, also located in Franklin Crossing (door on Franklin Ave).

Think Wild

4.3

(4 reviews)

Think Wild is such a great resource for the community! They rescue injured and orphaned animals,…read morehelp with conflicts with wildlife, provide wildlife education, and improve wildlife habitat across Central Oregon. What a great organization!

I found a sick/injured Raven on Saturday and called-texted. They got right back with me and took…read morein the bird right away. Nice friendly staff and doing great things for our Furry and Feathered friends here in Central Oregon. THANK YOU!

Central Oregon Veterans Outreach

I cannot say enough good things about COVO and the team, the work they do and the impact that they…read morehave on the community at large. In my time with the Red Cross I was blessed to get to know COVO a bit and had a deep appreciation for the care they put into the community and our veterans. Serving those who have served is something that I feel is of the utmost importance and something everyone should take part in. COVO offers outreach where they help supply food and clothing to veterans in need as well as housing services to provide shelter where they can. You can donate both food and clothing to COVO as well as fiscal donations, I encourage you to do one or the other. Your resources will not be wasted here as they are as fiscally responsible an outfit as I have seen. You can also volunteer and I encourage you to do so. Give back to the ones who gave, our veterans deserve that.

COVO is doing timely, needful work, and their donation protocol couldn't be easier. If you have…read morestuff to donate, simply drop it off at their back door.

Healthy Beginnings

Healthy Beginnings is an amazing community asset to the children and families throughout Central…read moreOregon. They screen children 0-5 years of age for health and development concerns and will assist parents on acquiring resources to best fit the needs of their children in order to ensure a more successful learning future. They do all this and at NO COST to the family. Healthy Beginnings has been serving the Central Oregon communities for over 20 years...and are still going strong.

Pro Rentals & Sales

(9 reviews)

I've been renting from these guys for over 15 years. They have always been awesome to work with…read moreand I've never had a problem with any of their equipment. This weekend, I had a skid steer quit working on me and the manager called me after hours, on a weekend, and offered to deliver a new machine to my house. The customer Service is just phenomenal. I will continue to use this company for all of my rental needs.

With the experience I had here if I could give more than 5 stars I would, staff went above and…read morebeyond to cater to my needs as a contractor, I am looking forward on growing a working relationship with these fine gentlemen. nice machines, very clean and well serviced. if any of my friends or family have rental needs, they are defiantly getting the referral to pro because I know these guys will treat them like family, grade A RENTAL SERVICES

Knott Landfill

4.9

(9 reviews)

This landfill is quick and easy and very affordable. The people are polite and very, very nice…read more This is a great service to the community. Whoever is running, it should be very proud!

Superb customer support; very knowledgeable staff; fair prices…read more I showed up with a huge box of old electronic things (old calculators and gadgets) batteries and some light bulbs. The gentleman who helped me offered to sort of for me since they all went to different places and I was struggling to understand the difference for ... get ready... $7!

Neighbor Impact

3.0

I want to start out by saying neighbor impact is an amazing resource for the community and for the…read moremost part has been very helpful. But recently I had a bad experience with Monica. I am an ERDC childcare provider and I had to take an orientation class. I was directed to Monica to get signed up. I had been trying to reach her for 3 weeks now and still haven't heard back from her. I reached out to someone else at neighbor impact who forwarded my email to her and told me she got a new laptop and the emails weren't transferred. I emailed several times after that and still haven't heard anything. Her mailbox is full so I couldn't leave a voicemail either. She later fixed that, so I was able to leave a voicemail but never received a returned phone call. I reached out to the direct pay unit, who told me to just keep calling. I ended up just signing up for a class in a different county because I'd rather not waste my time every day calling and emailing. It's very inconsiderate how I've been treated by her. Everyone else at neighbor impact is always so nice and easy to get a hold of. But this experience has really bothered me and stressed me out because I only have a certain amount of time to take the class.

Thelma's Place

3.0