Short version: The overall treatment wasn't too bad, but the receptionist lost my business over a…read more$25 fee. Because of this, I ended up finding a provider that's cheaper, more comfortable, and just a little better overall. - I tried to cancel an appointment, but their limited office hours made it difficult to reach anyone. When I finally explained that issue, the receptionist became defensive and insisted they call patients the day before appointments. In my case, no call was made. The only reminder I received was a text message sent three hours after the cancellation deadline had already passed, which isn't exactly helpful if the goal is avoiding cancellation fees. When I pointed this out, it felt like she wasn't really listening and said that I'd be charged $25 at my next appointment. I told her there wouldn't be a next appointment, and her response was, "That's fine." In hindsight, there were a few warning signs. The information I received from the receptionist about the procedure differed from what the nurse later told me. They charge for numbing cream (even though they tell you this upfront, it's still an extra charge on top of the procedure). The treatment chair looked like it had retired from a barbershop years ago and wouldn't stay elevated, so I kept slowly reclining backward whether I wanted to or not. To be fair, the nurse was friendly, professional, and genuinely pleasant to work with. No complaints there at all, she got that extra star on this review. (Even the receptionist was great to start off, I don't know why it flipped so quickly). What surprises me is that a business would choose to lose a long-term customer over a $25 fee rather than simply show a little understanding. Thankfully, I ended up finding a different provider, where the experience has been significantly better. The treatments are less expensive, the pain is noticeably lower, and the redness/swelling faded much faster afterward. (For pain comparison, I had to stop three times on an arm piece here and, at the new place I found, I went without stopping once. Initially I was kind of at a loss that I'd have to start over, but if that conversation hadn't happened, I probably would have kept coming here. Instead, I found a place that's a much better fit.

DO IT here. I came to my appt to find out info & ended up leaving with my first laser removal…read moresession!! Cindy was the nurse who assisted me today. She was amazing and had the most patience w/ me. I was so nervous and anxious about the pain and she made the experience lighter for me. I'll def recommend anyone to come here!! I paid for the numbing cream bc I'm pain sensitive and that made a difference for me.

I've had the carbon laser, bleaching under arms, botox and chemical peel with all great outcomes…read more Soffi is very knowledgeable and professional. Glad I found this place!

I did the Lipo shot for weight loss and lost a couple of pounds in less than a month, definitely…read morerecommend it!

I had such a wonderful experience at Skin Perfect in Whittier! I originally went in for a…read moreconsultation regarding a small cherry angioma on my nose and was referred to a dermatologist, but they were also able to help me with another skin concern at a very reasonable price. I especially want to thank Stephanie, PA-C. She was incredibly knowledgeable, thorough, and genuinely helpful. She took the time to examine my skin, explain her recommendations, and educate me about other treatments that could help improve my skin. I never felt rushed and really appreciated how informative and professional she was. Alexa, the office manager, was also so kind and generous. She offered me a complimentary facial, which was such an unexpected and appreciated treat! And my esthetician was absolutely amazing! She was warm, friendly, and made the entire experience so relaxing. I left feeling completely refreshed and pampered. Everyone I interacted with was friendly, informative, and genuinely caring. The level of customer service was exceptional, and I truly felt taken care of from start to finish. And the best part? I came home and my boyfriend immediately noticed that my skin looked extra good. That's when you know the facial did its job! I'm so glad I found Skin Perfect Whittier and would absolutely recommend them to anyone looking for knowledgeable professionals and a welcoming, personalized experience.

Had a procedure done, Stephanie asked me to call back when I finished my creams so she can tell me…read morewhat to use after. I called x d instead if letting me speak to her, they insisted I had to make another appointment to go see her. Which is not what she told me But I guess that's the way it is. Will not go back ever

I used to drive to Torrance for Xeomin. Seeing the same level of care here in Downey is a relief…read more We did forehead and crow's feet, conservative so my brows do not drop. My injector explained how Xeomin settles and why we would reassess at two weeks. No pressure for add ons, just straight answers and clean technique. I walked out with printed aftercare and a text reminder later that night. Consistency is everything.

I put down a small deposit to hold my slot and it actually helped me commit. The team reviewed my…read moregoals, explained how long Botox takes to kick in, and made sure I knew when to come back if I wanted a tweak. The vibe is respectful, not salesy. Lines between my brows are softer and I still have expression.

I would give a zero star if I could. Back in 9/9/21 my daughter went in to have a COVID PCR test…read moreand at the time I was told by the staff, my copay is $50 for the Covid test with insurance, if I don't use my insurance, it will be $150. Now more than a month later, I got a bill for $45.03. I spoke to Aly, and according to her it's because my insurance didn't pay for the rest. I then asked her why is that they billed under "office output new patient 30 mins"? I said we didn't see any doctor the twice we were there (1st testing, 2nd we walked-in to get a printed result, cuz their phone was impossible to get thru).. so why are they billing to my insurance as outpatient visit???? It's a bullshit way charging and very misleading to the patients. Be aware when you come to this office or any AME group.

Update: I finished a total of 6 sessions and I am disappointed with the results. Not only is the…read moretattoo not that faded but it's also a little bit scarred. My tattoo is in the 5x5 category (although I think it's smaller than that) and it was all black so I expected a better result. Also their prices changed so now if I want more sessions it's $125 each (or 2 for $250- like what? That's the same price! lol Usually if you are buying a "package" there's a discount), the least they could have done is honor the original pricing since I've been a customer since before the changes. I still like the fact that it was painless and the technicians were nice but overall not a good outcome and their prices too high.

I come here regularly for Botox, and no matter which nurse I see, they are always amazing! They…read moretake the time to listen to what you want and offer personalized recommendations to get the best results. I especially respect that they're honest and will tell you if you don't actually need a treatment. I'd highly recommend Younger World to anyone looking for Botox--plus, they offer great promos that help with the cost!

I'm happy with my visit here. I came in to treat my gummy smile and have the smallest amount of…read morefiller to enhance my lip shape. I saw nurse Sabrina, and she was informative and helpful. I'd never done filler before so I was very conservative with my decision to try the lowest amount possible. My results are only after two days and with Botox for the gummy smile it does take a week or more for the muscle to relax and see the full results. But so far I think it's a great improvement and will return in the future.

Overall had a great experience at Neoderma. They made me feel comfortable. All the staff are very…read moreknowledgeable and go in depth to make sure you understand the whole process. Thank you guys!!

Great experience overall. The personnel was polite and professional, the facility was clean, and…read morethe treatment process was described thoroughly. I felt comfortable throughout my visit and would recommend Neoderma to anyone looking for superior medical spa treatments.

I had such a wonderful experience with Yulissa and Kaley! From start to finish, they were both…read moreincredibly professional, knowledgeable, and patient. They took the time to answer all of my questions, explain everything thoroughly, and make sure I felt comfortable and confident throughout the entire experience. I especially appreciated that I never felt rushed or pressured. Yulissa and Kaley were attentive, kind, and genuinely focused on making sure I understood my options and felt good about my decisions. Their expertise and professionalism really stood out, while still making the experience feel personal and welcoming. I would highly recommend Yulissa and Kaley to anyone looking for medspa services. They made the entire experience easy, comfortable, and enjoyable. Five stars all around!

Amazing Facial Experience!…read more I had such a wonderful experience with Jaselle at NakedMD in Downey! She was so sweet, professional, and knowledgeable. She made me feel comfortable from the moment I arrived and took the time to explain everything she was doing. My skin felt absolutely amazing afterward so clean, refreshed, hydrated, and glowing! You can really tell that Jaselle cares about her clients and takes pride in what she does. If you're looking for someone who is gentle, knowledgeable, and makes you feel completely comfortable, I definitely recommend booking with Jaselle! My facial was such a relaxing experience, and I'll definitely be coming back!

Been coming here for a while and always have a good experience. Aylin at the front is always…read morehelpful whenever I need to schedule or have a question. Nurse Jannalyn is great too, she takes her time and makes the treatments comfortable. Definitely recommend.

Tina is so great and thorough! Love this place & the ladies @ the front desk! Superb!read more

I had a great experience at Plush Derma. I came in for laser treatment and didn't know what to…read moreexpect as it was my first time doing any laser treatment. Nurse Bianca was very friendly and knowledgeable, she made me feel very comfortable. I will definitely be returning.

(10/10 if I could!)…read more I had an amazing experience at Plush Derma Laser Clinic & Skin Center. I made a last-minute appointment due to my busy work schedule, and several other places weren't able to help me the same day. Even though they were very busy, Plush Derma truly went above and beyond. From the very first phone call, Karina, the receptionist, was incredibly kind, patient, and professional. She answered all of my questions without rushing me and explained everything so clearly over the phone. Even though they didn't have a room available at that moment, she still took the time to accommodate me by scheduling me at a different location within the same Plush Derma clinic network. They have multiple locations, which makes it very convenient, and the process was seamless thanks to her help. The clinic itself is super clean, modern, and very welcoming. You feel comfortable and well taken care of from the moment you walk in. The entire team is professional, attentive, and truly makes you feel valued as a client--even from the first call. I highly recommend Plush Derma Laser Clinic & Skin Center, and a special thank you to Karina for being so kind, polite, and helpful. If I could give this place 10 stars, I absolutely would. They truly take care of you the way you deserve.