I was very critical of the previous staff. However, the new team has made great strides in turning this beautiful complex around. The Apartment Manager Taylor and her team are a breath of fresh air. read more

The Emerson - Unsecured parking garage - Apartments Near Me - Centreville, Virginia

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Taylor the property manager is a liar and will try to scam you out of your money. She is incredibly RUDE and UNPROFESSIONAL, she should be fired. They also treat their employees like sh1t. She loses her temper and can't control her little emotions because she's too busy trying to sell their busted apartments for triple what it should be. Live somewhere else where the utilities will work!!! read more

I had a tour scheduled and showed up 2 minutes late. I actually tried to call and let someone know I was going to be a couple minutes late, but no one answered the phone. I walk into the leasing office and there's one person helping someone start to fill out an application. He doesn't acknowledge me. I stood there for 10 minutes (yes, I timed it because I admittedly started to get annoyed). Finally, I asked if there was anyone else who could help me. He replied "Well I saw you walk in 3 minutes ago, so no, there's not". I cancelled my tour. If that's how they treat people who are potentially going to move in and give them a whole lot of money, I can't even imagine how they treat you after you're locked into a lease. read more

The management not professional,and also really noisy by the kid like nursery home!!! Since I move in until now 3 months I saw the view of photo that I post it,so tired to complain for it,I still have more photo of that view too!!! Let the photo review on it. read more

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Grey Star took over as management and everything went down hill. Their online application portal didn't work, no one answered emails, or phone calls. I was forced to come on-site to receive a paper application. I completed it and returned it. Then I was told the same day after returning that I was approved to move in to a fourth floor apartment on Sunday, March 15, 2020, and it was confirmed by the community manager Jessica. I waited weeks to hear about next steps and did not hear anything. So, my wife and I drove to the office after leaving voicemails and more and receiving no response. The manager then stated to my wife's and my face that she was working on sending out welcome letters and lease agreements by email that same day we arrived. On March 31, 2020 I received a phone call two weeks after our scheduled move in date of March 15 asking if we were still moving in. Mind you we still had not received a welcome home letter and / or lease agreement, so how could we be moving in. I had also put in a notice at my previous apartment complex to terminate my lease with expectations to move into the Emerson. So, I am now out $100 for the application fee and ended up with no apartment to move into with the Emerson. This was a very stressful time and process but the Preserve at Westfields in Chantilly, VA was able to save me with leasing a brand new apartment to me in less than a week since my previous lease ended March 31. This was a terrible situation and I hope others don't have to deal with issues like this! read more

I usually prefer to wait until lease renewal or expiry time to review an apartment building because by then I would have had enough experience of living in a building to be able to give a qualified opinion. But in the case of Emerson, I am making an exception primarily because how much of an improvement it is over the last community we lived in. Both were advertised as luxury apartments, and both looked the part. But whereas our apartment in Station on Silver started falling apart within a few month of moving in, with cracks appearing on walls and the floors so flimsy that just the act of waking would make the cabinets tremble, the sturdy and reliable feel of our apartment at Emerson is a welcome change. The second biggest difference is the staff. While the entire leasing team at station on silver had only one lady who was actually praiseworthy and attentive to tenants while the rest always seemed a little vexed and having to do their jobs, the entire team at Emerson is just phenomenal! I have never experienced such honest leasing agents who were so forthcoming about the status of their apartments. Noise from neighbors had been an issue everywhere we lived and when asked, two separate leasing agents at the emerson made no effort to lie like others and claim that noise would not be an issue. They both told me the honest truth that this is an unavoidable issue in such complexes and they've done their best to insulate each apartment but some noise is to be expected. This honesty won me over and in my experience here so far, I've noticed that the noise problem is actually a lot less of an issue here than previous apartments. Beyond being honest, the team is also extremely helpful, attentive, considerate and proactive. Not to mention friendly and really welcoming anytime you visit them. They are the single biggest reason to move here in comparison to other places, and if you have lived in apartments long enough, you will understand how important a reliable and trustworthy management is. The amenities and apartment features are par for the course for modern luxury apartments with a fantastic gym, plethora of meeting areas, pool, Grills, rooftop, SS appliances, gorgeous wood flooring and cabinetry, soft carpeting and great aesthetics over all. Add to that the breathtaking view of the lake from the apartments along the back of the building and you have a recipe for a great life experience here. It's not devoid of cons however. But luckily, all the cons are so minor that they cant really take anything away from the overall Emerson experience, which is why i still gave them 5*. First of all, the building is a bit of behemoth and navigating it can be confusing and cumbersome to the point where we actually find it easier to drive to the mail room than to walk to it. Secondly, parking is not free and reserved parking is quite expensive. Thirdly, guest access is very archaic compared to modern solutions like butterfly MX being used elsewhere. This perhaps makes the building more secure but at the expense of convenience for tenants and guests alike. Finally, and this pertains to the floorplan we chose so may not be an issue on other floor plans, but the utilization of space isn't as well thought out as it could have been. This leads to some frustration when cooking as the kitchen is needlessly cramped with plenty of unused space around that can't really be utilized any other way. The laundry nook is a great little space which could have been so much more useful if the shelves inside had been placed within actual reach. Loads of closet space is again hampered by nice looking but impractical shelving. However, we have a lovely view of the lake, and even the blue ridge mountains on a clear day, so we find it easy to overlook this little niggles. All in all, you will be hard pressed to find a better place to live in at this price point in NOVA. With easy access to all major roadways and walking distance to loads of shops and restaurants, there really is no reason to not love living here. read more

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The _real_ Luxury Apartments. If you lived in the apartments before, you know how it goes. Everything is advertised as "Luxury Living", until you move in. Then you start noticing little or not so little pieces, that were cut, to save costs. It happens everywhere, so I was bit skeptical, when I moved to Emerson. I was looking really hard to find something to put into that "Cons" part of the review. Well. There is none. It is truly, no-corners-cut luxury apartments. Let me put some examples: I am working remotely, so internet connection is very important for me. Preferably wired connection. So that was first thing I checked. All is pre-wired. 8 wires are deployed all over the apartment. Next - it says "Cat 6" on the Ethernet sockets. I was like "Yeah, right, who would run 10Gb wires in the apartment". Nope. It is really Cat6 in walls. Next - appliances. First when I saw pictures on the website, I thought "Nice! Stainless" at least it will look good. Nope - it's not just stainless. It is top of the line Whirlpools on everything. Hardwood floors is a work of art - it is matte finish, that is super easy to keep clean and it look so nice. And that goes on for pretty much everything. My friends aske me how much I pay and comment on "OMG, so much!", up until they visit us. Then it turns " Oh, I see - it's actually a bargain, for what you have here". Pool is absolutely amazing. Common areas will match any five star hotel. Next, the management. I love you, guys! Absolutely every single request from me was addressed. Everything possible and impossible was done, no matter how reasonable my request was. They really do care. Keep up the good work! And big thank you from all of us. If you research the place to live in the Centreville area, this is the one. I promise, you will thank me later. read more

The Emerson - The view. - Apartments Near Me - Centreville, Virginia

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In honor of Developmental Disability Awareness Month. I started contacting every Apartment complex in the Prince Williams County area inquiring about ADA-compliant housing until the end of May. My focus is Wheelchair users. My apologies to all of those with other challenges, as I know it is not easy for any of us in the DMV. My goal is to spotlight 1) the lack of ADA-compliant apartments, 2) The lack of ADA-compliant rooms in housing apartments that have ADA-compliant options, 3) The lack of oversight from any governing body concerning this issue, and 4) Make other wheelchair users aware of those places that "GET IT." If they even exist. Fortunately, this apartment complex does. It was very ADA-compliant. The apartment had availability in the style I liked. They are very responsive. It was perfect. The only issue is, they know it, and because of that, it was really really pricey. The base model one bedroom was 2,300 without fees. I should say they have a lot of fees. Even their fees have fees. LOL Thanks for ahh, participating. Yeah, thanks for participating! On to the next... #ifitsnotaccessibleitsnotacceptable. read more

Just moved in today and it was a great experience. At first I thought it'd be too expensive but they helped me qualify for a discount and it ended up becoming the best option in the area! It has beautiful apartments and tons of fun and useful amenities. Special shout out to Gloria for helping me through most of the process. She was nothing but kind and helpful. I highly recommend checking out Emerson. read more

This is a fabulous place to live. It exceeds expectations, as the management goes above and beyond to be helpful and welcoming... and, NOT just to "potential renters." In every apartment building or complex that I have lived in, dealing with management and the leasing staff usually ends up being a hassle once a person is actually living there and residents are usually treated like a burden whenever there is a need to communicate with them. Here, it is nothing like that. The management and staff are super professional and, yet, extremely approachable and just very "real" with caring about each resident and the residents' experience. They don't lie when they say that the residents are their priority. It is super refreshing. Beyond the great management, the building is safe and well-maintained. The views from my balcony, especially during sunset cannot be rivaled by any other apartment complex in NOVA that claims to be "luxury." Living here is actually really the idea of "luxury" that most places strive to be, but end up coming short at actually being. The amenities are amazing and the comfortable feeling cannot be beat! Love this place! As far as the negative review posted by Elizabeth M.? Entitled-thinking and acting people are never satisfied and it sounds like one of those situations for her. Disregard. The place is awesome! read more

The Emerson - The view from my balcony at the Emerson. - Apartments Near Me - Centreville, Virginia

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I love the apartment community. The staff was super welcoming and has been nothing short of spectacular with helping me during my lease and I can't wait to have for more great times. read more

I highly recommend Emerson apartments! I moved in back in June 2019, and have been extremely happy here. The apartment is great with top notch appliances, granite countertops throughout, hardwood floors, and private balcony. The security is excellent yet easily accessible for residents. Having a parking garage is super and I found it rare to get covered and secure parking in the northern VA area. The amenities such as the pool, gym, entertainment lounge, and resident lounges are excellent with top notch interior decorating. And you don't often get the chance to move into a new apartment building. The staff in the leasing office is super friendly, very responsive, and amazingly helpful. The location right at the intersection of I-66, US Hwy 29, and VA Hwy 28 is very convenient and there are loads of restaurants and shops right across Hwy 29. There is a bus stop directly to the Vienna Metro station for easy access to DC by Metro. During my apartment hunting here, every other apartment complex I toured was disappointing by comparison. Very happy here! read more