Had to find an apartment during the pandemic from out of state which should have been a stressful…read moreprocess but Lakeside (extra shout out to Brandon) made it so easy! Move In: - The virtual tour was completely accurate to the apartment I received - Easy process to pick up keys and do a virtual check in with maintenance to learn about all the features of the apartment - Parking the trailer to unload my belongings was easy and had no issues Living there for 2 Years: - Clean, updated apartment, spacious balcony, bonus storage unit off balcony, nice appliances, loved the fireplace feature in my unit - Greatly appreciated the amenities like trash valet, updated fitness facilities, 2 pools, grills for cooking, package lockers, plenty of parking, etc. - All staff from maintenance to the office team were always friendly and helpful - Quiet neighborhood, never felt unsafe, and really loved going for walks around the property as it is beautifully maintained - I don't own a pet but it is a very pet friendly complex, there is a dog park - Located within walking distance to Giant & Starbucks in the Centrewood Plaza and Centre Ridge Marketplace, near a bus stop, easy access to I 66, etc. - Lakeside frequently went above and beyond to host various events from gardening, to kids crafts to happy hours to food trucks The Neutral: - Rent increases--sadly that is just the reality of living in the area, their prices are comparable to others in the area as I did a lot of research before choosing them Move Out: - So sad to have to leave, only leaving due to need another location otherwise I would have continued my time at Lakeside. I am staying in the Bozzuto management family as my experience has been so great - Turning in keys was a smooth process - Have not yet received my security deposit (which they do state takes a few weeks) so I will update how that process goes

The appreciation Valentine's event was so special. I really appreciate the maintenance team, the…read morebearcat driver and whoever's else helps every winter in clearing the snow and ice. The whole lakeside team, leasing office and the maintenance team are A plus that's why I keep renewing my lease since 2016! I've always lived in apartments since I was 17 years old and this is the best yet!!

I usually prefer to wait until lease renewal or expiry time to review an apartment building because…read moreby then I would have had enough experience of living in a building to be able to give a qualified opinion. But in the case of Emerson, I am making an exception primarily because how much of an improvement it is over the last community we lived in. Both were advertised as luxury apartments, and both looked the part. But whereas our apartment in Station on Silver started falling apart within a few month of moving in, with cracks appearing on walls and the floors so flimsy that just the act of waking would make the cabinets tremble, the sturdy and reliable feel of our apartment at Emerson is a welcome change. The second biggest difference is the staff. While the entire leasing team at station on silver had only one lady who was actually praiseworthy and attentive to tenants while the rest always seemed a little vexed and having to do their jobs, the entire team at Emerson is just phenomenal! I have never experienced such honest leasing agents who were so forthcoming about the status of their apartments. Noise from neighbors had been an issue everywhere we lived and when asked, two separate leasing agents at the emerson made no effort to lie like others and claim that noise would not be an issue. They both told me the honest truth that this is an unavoidable issue in such complexes and they've done their best to insulate each apartment but some noise is to be expected. This honesty won me over and in my experience here so far, I've noticed that the noise problem is actually a lot less of an issue here than previous apartments. Beyond being honest, the team is also extremely helpful, attentive, considerate and proactive. Not to mention friendly and really welcoming anytime you visit them. They are the single biggest reason to move here in comparison to other places, and if you have lived in apartments long enough, you will understand how important a reliable and trustworthy management is. The amenities and apartment features are par for the course for modern luxury apartments with a fantastic gym, plethora of meeting areas, pool, Grills, rooftop, SS appliances, gorgeous wood flooring and cabinetry, soft carpeting and great aesthetics over all. Add to that the breathtaking view of the lake from the apartments along the back of the building and you have a recipe for a great life experience here. It's not devoid of cons however. But luckily, all the cons are so minor that they cant really take anything away from the overall Emerson experience, which is why i still gave them 5*. First of all, the building is a bit of behemoth and navigating it can be confusing and cumbersome to the point where we actually find it easier to drive to the mail room than to walk to it. Secondly, parking is not free and reserved parking is quite expensive. Thirdly, guest access is very archaic compared to modern solutions like butterfly MX being used elsewhere. This perhaps makes the building more secure but at the expense of convenience for tenants and guests alike. Finally, and this pertains to the floorplan we chose so may not be an issue on other floor plans, but the utilization of space isn't as well thought out as it could have been. This leads to some frustration when cooking as the kitchen is needlessly cramped with plenty of unused space around that can't really be utilized any other way. The laundry nook is a great little space which could have been so much more useful if the shelves inside had been placed within actual reach. Loads of closet space is again hampered by nice looking but impractical shelving. However, we have a lovely view of the lake, and even the blue ridge mountains on a clear day, so we find it easy to overlook this little niggles. All in all, you will be hard pressed to find a better place to live in at this price point in NOVA. With easy access to all major roadways and walking distance to loads of shops and restaurants, there really is no reason to not love living here.

Sometimes I feel like this place operates more like a college dorm for 22-year-olds than a…read moresupposedly upscale apartment complex. My car was recently vandalized in the parking garage, TWICE in one week. The garage door was wide open, allowing essentially anyone to walk in, and there was no usable surveillance footage of what happened because there are hardly any cameras. The cameras they do have are these sad little webcam-looking things stuck in one corner of each parking level that barely cover anything. They pride themselves on being a "smoke-free community," but in my experience, complaints were not taken seriously. It wasn't until I recorded a neighbor physically threatening me that meaningful action was taken. The priorities here are honestly bizarre. Apparently there's room in the budget for taco trucks and a dog spa--because, naturally, what an apartment complex really needs is a luxury wellness facility for dogs--but basic security and adequate surveillance? Not so much.

I have lived here for about 2 1/2- 3 years and I have really enjoyed it! Maintenance responds…read morequickly to any requests submitted, the neighborhood is nice, quiet, and clean. There is a great walking trail right behind the complex that I have made great use of. The units are very spacious. The leasing office staff are very nice and helpful- specifically Erika who has handled both of my leases and all of my questions over the years. She is awesome! Although I am moving out, I would definitely recommend this place to anyone who asks.

Erica is so sweet and always is easy to talk to and tries to work with you for the best deals!read more

The maintenance staff is superb!! Dom Dove usually services my unit if I need any work done. I put…read morein my request at night and within a hour of opening the next morning..I receive a email saying my request is completed. They are extremely clean and leave my place in same condition. I have lived here 3 years and the staff is very pleasant and professional. Dom Dove stands out because he not only repairs he explains everything in detail.and does a awesome job. Thank you Dom for making my experience at The Preserves awesome!! I appreciate your hard work!! Five stars

Ever since I reached out for more information on this complex and Christiny called me back...just…read morewow she is an angel sent from heaven. She made my last min move and all the questions I had seem so easy and fast to accomplish. She was my personal shopper honestly. Christiny was able to make an appointment to tour the actual apartment I was going to get within a week. All the paper work was organized and sent right away. She took all the stress out of it for me and really made me feel like I was speaking and venting with a friend. This community is so warm and family oriented, I never want to leave. Both my child and dog love it here.

Living at these apartments for a week now. 2 bedroom, 2 bath, extra living room space "sunroom"…read more Pros: -Quite community. -Across the street from a shopping center (Spa World, Glory Days, Honey Pig, IHOP, and more) .But still very close to a couple others. -Very close to route 28, 66 and Lee Highway -Kids park and a BBQ spot next to it -Big balcony -Love the extra living room space "sunroom" -Master room has door leading to balcony -Lots of windows and natural light coming in -Good size closets with lots of shelving -lots of parking!!! You'll have no problem finding a spot for your car and your visitors here compared to other apartment complexes in the area Cons: -No microwave included -Small shelving in the cabinets -Very outdated stove/oven -Small washer and dryer -HOWEVER I have heard that they are doing major updates to their apartments Loved living at these apartments!

Live anywhere but here, the nickel and dime you for low quality apartments, go to anywhere else in…read moreCentreville.

We lived at the Meadows since 2010 until 2026. We had no problems. The managment are doing great…read morejob maintaining the outdoor areas and, and buildings outside maintenance. Through the years, they maintained the landscaping in descent shape and stay on top of garbage collection. MQ

Worst place to live. trash everywhere. Security. Drive around only looking to tow people cars for…read moreextra money in there hand. They just ride around in a golf cart. They are so unhelpful in the neighborhood actually have no idea why they are here. All they do is sit in the pool house and drive around every 3 hours.

I have lived in bent tree now for 2 years. Since day 1 ANDREA has been absolutely phenomenal. She's…read moreso responsive and so hospitable. Every transaction I have had with bent tree facilitated by andrea was hands down one of the easiest experiences in any living situation I've ever had. The community is very friendly, clean, and plenty of places to play with your furry friends. One added plus is the DoorDash selections in this area are great!

My children were just playing around two ladies came up to them yelling at them for no reason cuz…read morethey drop something that is so unacceptable my children were crying and they felt threatened they called my children the answer and they called them everything in the book I asked him why would they do this they had no explanation called the cops on me and had this whole drama thing it is horrible to live here I would never recommend for people with children

The staff at TGM Ridge has been very helpful. They walked me through the application process and…read moresetting up utilities and payments. I needed less than a year lease and they were able to accommodate me. The apartment is lovely, grounds are well cared for, and I love the gym near me. The area near me has plenty of parking. I had one tiny problem with a shelf as we moved in, and maintenance was there the same day to fix it.

Worst management EVER! Manager there, Interrogated my mother when all she was doing was passing…read moreutilities to her name in the parking. I immediately went personally and cancelled the lease agreement, we don't need to have that headache. Soon as I got there she had nothing to say anymore, she went to hide in the office. We felt harassed and discriminated. She said to go back where you came from and you cant be here, when she was parked in the "future resident" parking.

Toured these apartments and they seemed nice. The leasing agent was fairly friendly and helpful…read moredespite negative reviews regarding the leasing office. The application fee was the highest I've seen in the area ($80 per adult) which seemed a little crazy. Ended up going with a different place, but the apartment we toured was very nice and spacious for the price.

Zero customer services, did visit two time in person no body was in office and call more than ten…read moretimes in different days and time no body returned the call. T