I trusted Yvonne with altering a $400 dress, and she charged me $350 for tailoring, nearly the full cost of the dress itself. For that price, I expected quality and durability. The alterations didn't hold up even for a single wear.
Midway through the wedding I was attending, the top of the dress, specifically the neckline where she had made alterations, completely ripped off the dress. It was embarrassing, stressful, and totally avoidable had the tailoring been done properly. The stitches she used when she moved the buttons also came loose after just one wear. Again, this was the exact area she worked on.
When I reached out to her, she initially dismissed the issue, saying it was "just one stitch" that ripped the entire neckline from the dress, as if that minimized the problem. She acted like it wasn't a big deal, even though it left me exposed and embarrassed during a formal event. Later, she completely reversed course and claimed she had never touched that part of the dress, despite having specifically explained during the fitting how she adjusted that exact area (completely ignoring the stitching on the buttons). She told me I should be grateful she took on the last minute job at all (a month before the event). At one point she even offered to fix the dress and buy it from me for $350 so she could resell it, which completely ignored the fact that I had paid her for a service that failed in its most basic function.
For luxury-level prices, you expect at least one successful wear. I cannot recommend this business. The experience was unprofessional, disappointing, and left me feeling dismissed and gaslit. I strongly encourage others to seek a tailor who stands by their work and treats clients with honesty and respect. read more
