Sooooo much potential, alas, we had a poor experience.
We have two students at KU, and have been trying to find 'our hotel' for when we visit for their activities and athletics. As parents who visit about every month, we want to find a 'go-to' hotel.
We checked in Friday afternoon the 22nd of September. We had a reservation at Eldridge's 'Extended' building, which is about a block away from the hotel proper. There is no front desk at the 'Extended', so we checked in at the main hotel.
We had planned to go to the game the next day, and didn't want to bother with trying to park close to the stadium, so I asked the desk clerk about parking. She said that there is only street parking, or a lot nearby. She said that metered parking on the street were free after six, and all day on game days. I wasn't clear on that, so I asked for clarification - she said that the City of Lawrence wanted to encourage people to park near Mass street so that they patronize businesses there on game day, and that they did not enforce daytime meters on game days.
We checked into the room, and we were very impressed. The conversion of an old Farm Aid building was wonderful. Great details, updated, but they kept the charm of the old building. But, that's where it stopped. We changed, went to dinner and came back to learn that the TV didn't work. It turned on, but there was no signal. I tried HDMI, Satellite, Cable, etc... to no avail. It was late so we didn't call the front desk.
The bed was comfortable, and we slept well.
in the middle of the night, I used the restroom - the toilet paper roll holder fell off the wall with a loud clang (waking my wife) when I pulled on the roll.
I showered the next am - and hung my towel on the hook near the shower - CLANG - the holder fell off the wall.
After bfast and coffee - used the bathroom again - and if wouldn't flush and almost overflowed. Gross! I called the front desk, and she was very nice - she told me that they would send someone over immediately to fix the toilet. I told her about the TV not working, and she said the same person would fix that. About 45 minutes later, no one showed up, and we checked out to go to the game. Needless to say, we weren't able to use the toilet - so we found a place on Mass street to use the restroom.
We caught the City's shuttle to the game, and I left my vehicle on the street- trusting that the desk clerk knew what she was talking about when she told us that meters are not enforced on game days, We came back to a nice fat parking ticket on my windshield!
Bottom line: the Eldridge is a beautifully restored hotel. So much potential. It's not cheap relative to Lawrence KS standards, But, we were very disappointed that the things fell off the walls, the toilet didn't flush, and that the ill-informed desk clerk cost us the price of a ticket because she didn't know what she was talking about. I don't think we'll go back. read more