I am tenant: I have lived at a condo in Birdland for a year - going on 2nd year. As far as move in…read moreprocess- it was easy, straightforward, fast response time. The app makes it easy to submit service requests, pay rent, look at documents. They have been prompt with any repairs I've needed. I love my condo, & it has been lovely overall so far. The only issue I've had if with some of the HOA rules, but that's out of their control anyways. The rent prices/lease increases seem very reasonable & fair- I'd say it's a good value compared to other properties in my area.

The WORST property management company I've ever had the displeasure of working with. I'm both a…read morelandlord who owns multiple properties out-of-state and a tenant who rents by the beach in California. I've never worked with a company who is so non-responsive and unwilling to improve/fix basic issues in a luxury property we pay $6,0000 a month to rent, such as: - AC that didn't work and they wouldn't properly fix, leading to a full leak through the ceiling with water dripping onto our bed that took several months to correct - RATS - trees falling over that they're unwilling to pay to trim, and are starting to pose a MAJOR liability issue - windows that were completely fogged from the exterior from the day we moved in that they are unwilling to clean - electrical outlets that don't work and it's been 10 days since I reported the issue and trying to follow up multiple times. I highly recommend you do NOT work with Sunset.

Great company with good prices. Clean homes. I have toured various properties and so far this…read morecompany has been the easiest to work with

Now that we are all moved in and settled, Id like to take a moment to thank the leasing company for…read morehaving an amazing person help us out. Kendra was such a wonderful person to work with in our moving process, we really lucked out! She was very attentive and personable, took our situation and made it a blessing come true. The communications from The Mendes Co are very professional, timely and easy to exchange. We have yet to have any maintinance experiences but I dont doubt that that too, will be easy. The app they use makes it hassle free to put in a request, report an issue and pay rent. We love our new home and are so grateful to once again have stability in such a volatile time. Thank you Kendra! You deserve ALL the kudos! Such gratitude from our little family!

We lived in a Mercer rented property for a little over a year. Overall I would say that the…read moreexperience was positive. Communication could sometimes be a little slow when they were busy but we never had any issues otherwise. Why I love them: We were renters for about 10 years and would meticulously clean our place each time we moved. No matter what we were always hit with a super high cleaning fee. Most property management companies put it in the fine print that this cleaning fee will be taken out of your security deposit regardless of the condition of your place. This was the first time we vacated a property and were charged a lite cleaning fee of $150 - this is how it should be done!! We didn't feel taken advantage of at all. Additionally, we broke our lease early and they were able to find someone else to take it over within 2 months... during Covid lockdowns. Pretty impressive considering the environment.

I was interested in renting a certain apartment but there were problems with both of the vintage…read moreclimate control units. The one in the bedroom vibrated the entire wall, but it did produce heat and cool. The one in the living room did not vibrate that way, but did not produce any cold air. So I called Mercer properties and they told me how difficult it would be for them to look into the situation, and that maintenance had signed off on them so they must be OK. I would stay away from this company.

Excellent management company. Very responsive and reasonable people…read more I've been at the same location since 2018 and have been through a number of owners and management companies. These guys are the best by far. Recently we had a pest control company come out for preventive maintenance on a number of units. The pest control company assured everyone that no special care needed to be taken to protect our belongings from an all-day heat treatment of our units. Well the treatment ended up damaging a lot of property, both belonging to individual tenants like me (shoes, computer monitor, etc.), and also belonging to the property owner (such as warping plastic blinds). I've been working closely with Sean and Laura at Advantage Team to resolve the issue. Sean came out to see all of the damage in person and could not have been more sincerely apologetic and reassuring that I would be made whole. And today, Laura e-mailed me to ask whether I'd like a check or a rent credit for my damaged property. While the liability does seem to lie with the pest control company, Laura said her team would prefer to take care of me now so I don't have to wait, and that they'll pursue the pest control company for reimbursement on their own. Really an above and beyond gesture. My experience with virtually every other management company is that you need to be prepared to go to small claims court to be made whole in a situation like this. So it was a huge relief to realize I would not need to do that. Sean and Laura have been nothing but honest, friendly, and helpful throughout this ordeal. And that's also been my general experience over the last few years they've been managing. I expect to be here a few more years and I really hope these guys are the managers for the rest of that time. Thanks a lot, you guys.

Rented from them for one year in a BEAUTIFUL house in North PB. 99% of the time you call them for…read moreany sort of issue or question they will not answer. We would literally show up to their office to ask questions and no one would be at the office. ZERO COMMUNICATION. They are actually awful I have never rented from anyone worse and I've been renting from different landlords every year from 2019-present. Like they are worse than the landlords I had on SDSU's campus, and that says a lot (if you know, you know). Termites, cockroaches, spiders, an absurd amount of mold and they don't care!!! I don't even leave reviews on anything but they are so bad I had to.

Sterling Investments Management managed the apartment I lived at. The entire teams super…read moreresponsive, kind and transparent. I submitted my application after business hours and heard back from them the next business day and they turned things around for me really fast. Their response time in general was crazy fast, they would always respond quickly same day if I emailed them within business hours and no later than the next business day if I contacted them after hours or close to end of business. There were some minor things I needed help or clarification on upon move in and they had someone over to inspect my apartment almost immediately and fix stuff if needed. All their instructions are straight forward, easy to understand and transparent with their policies, charges, etc. Kat, Damien, and Beata have all been great people during every interaction I've had with them and felt like they were always being fair and ethical with me. They address concerns, send out community reminders as needed and were all just really nice people.

Sterling IMC has been unresponsive regarding repeated parking and safety issues tied to the…read moreproperty they manage at 445 E St. Vehicles associated with this address regularly block the public sidewalk, creating ADA access issues, and park in ways that obstruct sight lines for neighboring driveways, posing a traffic safety hazard. These concerns have been raised multiple times, yet no corrective action has been taken. The lack of follow-through and disregard for basic compliance and public safety is extremely frustrating and reflects poorly on their property management practices.

We love our apartment and have only great things to say about living here. The customer service has…read morebeen excellent, and Paul has been amazing throughout our experience. We feel very happy with our decision to call State & Oak home and highly recommend it to anyone looking for their next apartment.

Nice apartment. Very friendly responsive management. Poor quality control! They fixed everything…read morebut I paid good money to move in here, only to find a broken garbage disposal, a rusty smelly old refrigerator that leaks & doesn't keep your food cold, a broken bathtub drain, a leak above me from the washing machine, grease stained walls surrounding the stove area, missing air filters, a dying thermostat battery, a clogged dryer drum with caked on musty lint (fire hazard) and a slow bathroom sink drain. This is not what I was looking forward to by renting instead of buying. I thought it would be super turn-key to rent but this is not. I spend a lot of time making maintenance requests & it's quite a distraction to have to handle all of this on MY TIME. The management should have had all of this fixed on THEIR TIME before they offered this apartment for rent. Also, the parking stalls are very narrow, I have to crawl into the passenger side to the driver side sometimes.

We worked with Beyond Property Management on the sale of our family home in 2026. Danyel was…read morecompletely on top of things and full of good advice on how to maximize the value of our home. Six weeks after listing, we had four offers and completed the transaction 30 days later. Buying, renting, or just thinking about it, I highly recommend you reach out to Beyond Property Management.

Do NOT rent from these sleazy scammers and slumlords. They will find ANY and EVERY single way to…read morenickel and dime you for every penny you've got. This was truly such an awful experience I have had renting from a property management company. Having to deal with the disgusting and absolutely vile people that pride themselves as realtors that "do the right thing." What a sick joke. Notice how every high review is from someone WITH a property, and every ACTUAL review with a low score is from someone actually renting from these dirty scammers. I remember I used to see every single negative review get a snarky, passive aggressive response from the goblin-looking founder Danyel Brooks. I never had the displeasure of speaking to this epitome of a spray-tan Karen, but based on the conduct of the rest of her employees and her unwavering attempts to push all issues and liability off of her, I'm glad I never had to. It seems now that these snarky responses have turned into non-apologies copy pasted directly from ChatGPT directing issues to their email, which they will certainly never bother looking into. Ever. I recall once putting in a work order to simply fix the water pressure of the sink in our bathroom. There was a missing part that was not there upon move-in. A quick and easy fix that all but required a $3 aerator from a parts store. The plumber that came to fulfill the order ASSURED us this would not be at our own expense. Instead, we found an extra $129 bill tacked onto our rent at month's end. I made sure to ask that EXACT question of any expenses incurred going through the management company beforehand, because I knew the aerator was missing BEFORE we ever moved in. A few months later, they made us wait 3 WEEKS to come to fix a leaky kitchen sink. In the same visit, they then proceeded to DEMOLISH our ENTIRE kitchen flooring. They left that floor untouched for the ENTIRE WINTER. We had to walk around on the sticky underfloor for TWO ENTIRE MONTHS!! They also forced us to leave a bunch of loud construction fans running 24/7, and threatened to stop coming if they were turned off. When we called asking WHY this was done and for a speedy resolution, we were met with EXTREMELY rude and unprofessional behavior from a nasty person named Sandra Johnson. They offered us a couple months rent refund as restitution, but conveniently "forgot" to apply it until we had to specifically DEMAND it back. Towards the end of the lease, I had a question to ask the senior manager Ana Alarcon-Morris the difference between ending the lease and continuing the lease after removing and adding new tenants. We had wanted to avoid paying an extra $700 as it made no sense that we put in all the work in finding new replacements only to also have to pay an extra fee just to remove and add tenants. Not only did I not EVER get this actual question answered after an ungodly amount of attempts at making contact - the single response I got from Ana ignored that. Instead, she retroactively added even MORE expenses to our monthly rent citing a "system glitch" that failed to update. Never did it cross my mind this person would take my question of reducing our fees and turn right around to force ANOTHER thousand dollars out of our pocket. The amount that was stated on the portal was still at $3100. Overnight, it jumped to upwards of $4100. The fact that Beyond's "automated system" failed to apply a new change in terms should NOT have been our problem. It's quite simply INFURIATING, even 3 YEARS LATER the ABSOLUTE AUDACITY of those dirty money-grubbing scammers and how Beyond both ignored our issues and found every single way to scam us out of our rent money any way they could. Because of this and many other renters' terrible experiences with Beyond Property Management, I make sure to avoid any other rental management companies when looking for housing. After every attempt to contest these attempts to swindle and fleece us out of our rent money, we had no choice but to pay these slumlords. NEVER AGAIN. You have been warned.

I don't normally leave reviews, but because I truly enjoy where I live, I hope it can help someone…read moreelse looking for the same quality in a place to stay. I reside at 1025 Fahrenheit on Island Ave. It is truly a great place to live. I must add that Claudette and Scott who manage the property are amazing heart centered people. I value their patience and the reciprocity of kindness they show. Thanks to you both! The upkeep in the building and parking garage area are exceptional as well. The Maintenance, Cleaning Crew and Management team are kind, attentive and thoughtful. Work orders are handled quick and efficiently. Which is a big plus for anything unexpected happening. I've been living here for a year now. It has been great place to live. I don't have any complaints. Neighborhood is nice, neighbors are kind, hallway is clean and everyone seems to respect each other. I hope this review helps someone with their decision if they are considering a place to live. Best Regards, Shawn W.

I had a good experience with this company and a tenant. Claudette was always on top of any issues I…read morehad and would get it resolved asap.