My wife and I put 6 to 9 thousand miles per year on our bikes, so we need our bikes serviced…read moreseveral times throughout the year and have used Neighborhood Bike shop since 2016 and without exception have received excellent personal service from Chad, Sarah, and Andrew. I highly recommend this shop for service and purchases. First class bike shop! DeWayne N

This bike shop is absolutely stellar. My wife and I have frequented another bike shop for years but…read morethey didn't carry any bike models for our particular use case within our narrow price point. I was calling around to other shops to see what offerings were available and I was surprised to see this shop listed so close to us because I had never seen it before (they have no sign on the shop, it is just painted on the windows). One of the owners, Chad, answered my call and talked to me about some options I might consider. He was very kind and took several minutes answering my questions. When we visited the shop, we were able to continue our conversation right where we left off. Chad spent a great amount of time talking through specifics and asking a lot of questions about our use cases. We talked about places we ride locally and places we ride when we travel. He would always ask how much detail we wanted in answers to questions and would very patiently break down every facet on every bike we asked about with no signs of hurry or being rushed. When we finally settled on a model, they didn't have any on hand but they ordered them for us on a reasonable down payment. I also want to highlight the fact that he was perfectly fine with us thinking on it and coming back, there was no pressure to purchase that day. When the bikes came in, we scheduled a time for a fitting. Sarah, the other owner, took time adjusting every bit of the bike fit to our exact specs and Chad spent a great deal of time working on our suspension while also talking us through how to make adjustments on our own. Their attention to detail was incredible and they even took time to cut handlebars and find a more suitable saddle for my wife during her fitting. On our first outing on the new bikes, I made a silly mistake and kinked my dropper post cable. When I brought it back to the shop the next day, the mechanic Andrew dropped what he was doing and fixed it while I was there. Every interaction with the staff here has been amazing. They are genuinely good humans who love bikes and care about their customers. I cannot recommend them enough.

Pro bike saved my weekend! My husband and I were traveling to Oklahoma from Texas and brought our…read morebikes with us to have some riding time. When we arrived in OK my front through axel was completely off and lost. We immediately called around to bike shops to try and fix the problem but no one really wanted to help or they couldn't help. We got recommended Pro Bike by the Trek bike shop so I gave them a call and they helped over the phone tremendously! We drove to the shop and was greeted by John and he came to the rescue! John immediately started looking for the part and found it! He fixed it right on the spot and they even tuned up my bike! They saved our day! They were so friendly and so helpful I'm so glad we had that experience! John even gave us a huge map of trails that we could go ride and explained different areas that would be great scenic views. We had so such a good experience at Pro Bike I'm thankful they were there to help!

Terrible rude people. Especially the person who works on the bikes. Paid for a repair they didn't…read morerepair. Brought it back in and the younger repair guy tried to pick a fight with me. Horrible people.

Had a great experience at this bike shop. Received a recommendation from a coworker since I needed…read morea repair to my front brake on my Specialized (brand name) mountain bike. The staff is very helpful and were able to a assist me promptly. They inspected it before getting my information to make sure that was all that was needed. Since they were a little booked up, it was done in a few days. I received a text message and an email with an invoice when it was ready for pick up. They are not open on Mondays, but I was able to pick up after work on Tuesday. It's nice that they're open later in the evening than the other shops. I highly recommend this shop for repair and they have a nice selection of bikes available to purchase including electric bikes & accessories.

Every time I go into the store the store I am overly surprised by the level of quality and…read morecommitment to sales and service. I had an issue with my bike when I took it to get serviced from them and it turned out to be an honest mistake from the get go, however Ryne the manager personally reached out to me right away and not only took responsibility but went out of his way to fix the issue. I have never been more impressed with a leader and his team like they have at this location. From the quality and quantity of knowledge about biking to there genuine desire to treat me well. The quality of bikes and the best service not from just a bike shop but from any business I have ever received not only am I going to recommend it to family and friends but I will be a customer for life. I'm also going to go out of my way to write reviews on google and yelp so others can experience true service. Thank you for this level of dedication to your craft.

I took 3 off my bicycles in for a tune up. The guys were behind the counter took great care of me…read more. . . and my bikes! It was only a few days and they were ready to be picked up! I've been going to Al's for as long as I can remember and I will always give them my business!!

They assembled my new electric tricycle. Did a great job. It was too complicated for me. They…read morecommented they would not want to put another trike like this together! The trike is a cheapie, their fault for making it difficult.

Did the job but had terrible customer service! overall not the best experience would recommend…read moregoing elsewhere for you're business!

I went to this place with a blow out. And expected all I needed was an inner tube well,... I needed…read morea new tire as well and even though these guys were low on inventory, they still managed to make things work out for the best. Mind you I was expecting to pay somewhere 50$ for the great service I received. Turns out I only ended up paying 35 bucks. This was a great deal and Sheridan you rock you truly Joshua.

Mark and his staff are great! I love buying anything from this store bc Mark is informative and…read moreloves what he does. Superior customer service and quality products. He also offers military discounts

I was searching online for bikes and so glad I went here. Having somewhere to test drive the…read moredifferent bikes and go over the why and why nots was great. Also if we have any issues I have a wonderful contact to help out. Don't hesitate to purchase from these wonderful folks. I bought my wife and I both of our bikes from here and had a great experience to say the least.

I came here looking for a road bike and ended up not purchasing. They had only a few bikes and…read morebrand due to covid, sadly. I had seen a women's Felt advertised on Facebook but when I showed up the price was not marked and I was told a different price. After showing Mark the post he couldn't honor the price. My husband was going to get the men's Felt we saw on a sale Facebook post on their page but the price was not honored either. They said they had to raise the price due to Covid. We were ready to buy two bikes but unfortunately it didn't work out. Everything happens for a reason though because Melonbike was the first place we went to and had no knowledge since we were new riders. However, after searching at more places we realized we prefer a different brand that fits our riding interests better.

This place was awesome! Took care of both my bikes in one day. Great prices and customer service.read more

Pretty cool bike shop that sells bikes, apparel, shoes and even beer (via Anthem Brewery). Nice…read morevibe inside and also friendly staff. In the Lakeside Shops Plaza off of May. Check it out!

As I was heading for Phat Tire's door, out rides a young man - very young!- riding his first bike…read moreout the door! He was full of smiles, wearing his new helmet on his shiny new bike! Phat Tire Bike Shop is ready to help you with all your biking needs! Bikes, repairs, maintenance, accessories and great service! I wanted to get a new pouch for the back of my husband's bike. Phat Tire Bike Shop was open, and they had just what I needed! They have a nice selection of bikes, helmets, pumps, pouches, clothes - everything that you're looking for. Everyone was very friendly and helpful. My bike needs maintenance and they have a variety of packages to choose from. After talking about my bike, they suggested that I bring my bike in and we can decide once they take a look at it. I liked that. It's not one size fits all, but let's see what's best for me. I'll be back!