Excellent customer service! Very helpful to my family ahead of our cruise. Highly recommendread more

Very nice family pharmacy with very good help! Wifey accompanied me on this business/leisure trip,…read moreand sent me out in the rain to find "eye makeup remover." I found Pharmasave around the corner from conference venue. Small but very well stocked, with a nice lady helped me find it. They don't make'm like this anymore - maybe not as many choices as the large drug store chains, but they had exactly what I needed. Happy wife, happy life - and yes, highly recommended!

This review turned out to be super long but feel free to skip to the last paragraph for the short…read moreversion. It's based on my visit in september. I got lost finding my way here because on Google Maps, it shows a marker of the store but in reality it's a TD bank. The building has very few signage telling customers where Pharmasave is. I assumed it was on street level until I went around the rear of the building and saw people walking up stairs. There was a tiny sign at the back lot that said "retail shops". I find out that I circled back where I came from to the front of the street. I hope whoever is in charge of the building signage can put better signs. I only realized the store was downstairs in the basement level when I saw customers going down the escalator to somewhere. There was no obvious shop sign with the pharmasave logo on it anywhere near the front entrance or inside the building. They really put better signage. What's interesting about this shop is that they have a huge and wide front entrance but they closed the store gates all the way until the cashier area. I guess it was a makeshift way of reducing theft in the other areas of the store. It sort of looked like the store was going to close soon because of this. I liked that this store has so many items. They were way more types of items than i thought they would have. From the top of my head, they got processed foods like chips, snacks, energy bars, candy, and chocolates. Then they got health related stuff, bathroom item area, cosmetics area, men's and women's accessories area, a well-stocked pharmacy with lots of supplements, many over the counter medicine, plus much more. I like that pharmasave recently started collecting air miles loyalty points. The staff were trained very well on how to process the points. Pharmasave only started collecting Air miles a week before my visit in September while other Pharmasave locations were still figuring out how to add it to their system. Kudos to the store manager for getting the air miles system implemented quickly at this location. The service here was good when I checked out my items. The staff lady was quick in getting me through checkout and was pretty friendly. She helped me point out some questions I had about my receipt and thanked me for coming. It would have been nice if there were more staff in other parts of the store to help me in case case I had any questions about items i see on the shelf, but it looks like there's only 3 staff total. 1 pharmacist, a store manager, and a cashier/clerk. What i didn't like were the prices. I found a couple things that were ranging from a little overpriced to extremely overpriced. A quick google search on my phone showed that some items were almost double the price of competitors. A bottle of shampoo I like to buy was $9 at Pharmasave but was only $5 on Amazon. On the other hand, there were interesting niche finds. I saw an ancient TV antenna cable that you can only find in few electronic shops hidden in the clearance section. Also, a pack of Blank burnable DVD's were only 80 cents. After about half an hour of looking for something decent to buy at a reasonable price, I got a cliff bar and some hand wipes that were cheaper than competitors. The cliff bar was $1 each but were almost expired, but the hand wipes on sale were cheaper than anywhere else. 5 packs of hand wipes and a cliff bar were only $12 after tax. Not bad! They were not advertised in any flyer so I'm pretty glad i found a hidden find. Finding hidden gems in mostly overpriced stores are kinda exciting in a way. I felt like a treasure hunter of deals of sorts. I give this Pharmasave 4 out of 5 stars based on this visit. They should install better signage outside the building so customers won't get lost finding it for the first time, like I did. I appreciate that the staff are friendly and efficient at scanning their newly added Air Miles loyalty points, which is better than some other branches. The store is one of the biggest Pharmasaves in Metro Vancouver, so you're likely to find the item you're looking for. Some prices are outrageously high, but it's worth it if you're willing to browse through the hundreds of items for unadvertised discounts on the shelves and items with little red handwritten clearance priced stickers. If you're a "hidden gem" hunter, this store is for you!

Kelli and her partner are super helpful and went out of their way to source a medication for our…read moredog when it was out of stock in most places for to a manufacturer issue. I recommend them!

Great place to buy vitamins and supplements! They also carry a bunch of natural skin products and…read morehealthy snacks. This is my favourite location as I love the staff here. They're super nice and helpful, and will always offer to order in products if they're sold out of them. I'll definitely be back!

I am deeply disappointed with the lack of communication and support, especially considering my…read morehistory with the company. I have been a customer of this pharmacy for two years, always paying $40 CAD for shipping. However, due to a Canadian postal strike, the pharmacy switched to a cheaper shipping method without informing me, but still charged me the full $40 CAD. When the package arrived in Brazil, the shipping company hired by the pharmacy, in addition to the customs fees, which I am required to pay, charged me an extra $42.75 CAD, which I did not agree to pay, as it was never previously agreed with me. I refused the package, and it was returned to Canada. Now, the manager Kade and her assistant Kelaiah seem to beare, in an indirect way, making it difficult for the returned package to be received, possibly in retaliation for my not paying the additional fee demanded by the carrier they hired, thus preventing the refund. I don't have the merchandise or my money back. and not even a solution, just silence. In my country that's called a lack of scruples. Order Number: 56361

Very personable and professional service. Was my first pharmacy choice, but I moved. Will miss…read morethe lovely people who work there.

Great pharmacy with a choice selection of items. Also goes to show that a good store doesn't need a…read moremillion brands of toilet paper - less is better.

Walked here from our hotel as we forgot a few toiletries. They had all we needed (travel…read moretoothpaste, make up remover, dry shampoo, snacks) but the store is pretty dirty. Little to no help here so you're pretty much on your own. The stairs going into the store could be a liability, watch your step.

Local Yaletowners are irritated with this store. Ok...let's…read moretake a look at this bad boy. With Vancouver's population having nearly gone up by 300% in the last 5 years, there are security guards in most stores now. The guards at this store I think would be better off joining the army...why? well..because they treat people like they're strapped with bombs. The look, the energy, the following you around...you know what I mean.... My note: Chill Mr. Wanna Be Cop...it's just Aspirin....and no...he's not stealing it...moving on.... The shelves are always empty and the floors are always dirty. Customer service?.....Oh no no...this is not that kinda place....you're lucky they let you enter. This is actually slightly funny...now that I'm writing this...it's almost like a Halloween scary house....entering this Shoppers. From the slippery dirty stairs and floors to the old cracked and empty shelves to the scary service and creepy guards..... So, the locals have a right to be annoyed. But, if you lower your standards really really really low...like almost non-existent...it might be the case you walk out not affected. Now now Homer St. Shoppers....behave darling....just once? Please?

Amazing service with Sina Pharmacy. It was welcoming and helpful from my first phone call to…read moreinquire to picking up my compound prescription. Before leaving, the pharmacist took the time to explain how to use and other factors that may help. I have never received such amazing service and will certainly come back for my pharmacy care. Thank you so much.

We are grateful to Dr. Li and Sina Pharmacy and Health Centre for the excellent care for our Mom…read more The clinic is clean and well staffed. All visits are in timely order. Our Mom feels heard and seen. All health issues are addressed with respect and kindness. Thank you very much.

It's tries to subliminally to be the icon of Yaletown but it isn't as it has corporate roots and…read morenot run by a native born Vancouverite good guy owner operator . Out of Towners don't know this which adds to the facade. The Grocery , Meat , produce , bakery and florist selection is specialty and international . There is a self serve cafeteria , The selection has daily specials , you can compliment your meal with wine and beer too , it's crowded and sometimes the check out line is too long . There is an express checkout but it gets clogged up as it doubles as a coffee, beer and wine checkout . It's annoying as the customers in front of you prolong contact with the checkout person on dialoging what they want. It's compounded when the customers cannot speak English properly and it's mostly the invisible minority Eastern European customers with their strong Slavic accents . We only go , not for the food but for convenience. Parking is reimbursable but only for one hour which is not long enough and often deters us from coming .

*UPDATED REVIEW* Since we enjoyed the breakfast there last…read moretime we decided to go again and actually got exactly the same two dishes. They were so different in quality that it wasn't even the same dish. The Salmon/Cream cheese omelet had no cream cheese, so I asked the counter clerk and she reluctantly squirted some white stuff on it in the back. The egg itself tasted like rubber and the salmon was super dehydrated. The sourdough was so stale that I didn't touch it and bought a croissant from the bakery instead. The multigrain from the Urban Fare breakfast was going moldy and I had to spit it out. (The pics you see below are from the previous time, in which the breakfast was good). I guess the last time where the food was enjoyable was sadly a glitch. The staff are on a regular basis rude and useless and literally run from any sight of a customer near by. A well earned 1 star....and even that is generous.

This is a good pharmacy. They can make compounds for you, which is nice compared to some of the…read morechain pharmacies! #ContestEntry

Superb service and a very good selection of products. Very nice people. Recommended!!read more

I have used many pharmacies but this one is the best i have yet to encounter. The staff and owner…read moreare wonderful and caring. Their expertise is awesome and they are willing to spend time with me discussing my medical problems. The pharmacy is located across the street from St. Paul's hospital. Parking is available in the building for those who need to drive. Jeffrey Simpson

Found the staff to be well knowledgeable and helpful! Good discounts as well for regular customers.read more