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    The Drain Team

    3.4 (64 reviews)
    Open Open 24 hours
    Updated over 3 months ago

    Services - The Drain Team

    Bathtub repair

    Drain installation

    Drain repair

    18 More Services

    Faucet installation

    Faucet repair

    Garbage disposal installation

    Garbage disposal repair

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Shower repair

    Sink installation

    Sink repair

    Toilet installation

    Toilet repair

    Water heater installation

    Water heater repair

    Water pipe installation

    Water pipe repair

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    Purrrfectly installed touchless faucet for my cats and me! Thank you Romello!
    Roxane A.

    Romello was very professional installing my new touch less faucet, installed additional adapters to ensure leak free system, extremely knowledgeable about plumbing needs & cleaned throughout and after installation. Would definitely recommend Drain Team and their professional staff!

    Imagine the top of this tool sticking 6-8 inches out of a sewer drain and hitting it with your car!!! Bye-bye car.

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    4 months ago

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    Marcus G.

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    8 months ago

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    Marcus G.

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    4 months ago

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    1 year ago

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    6 months ago

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    9 months ago

    Prompt service. BUT, they don't tell you they will charge 3% on a debit/credit card! It was not indicated on the invoice.

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    2 years ago

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    Marcus G.

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    2 years ago

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    2 years ago

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    2 years ago

    Miguel Fernandez was exceptional. He was a great listener. He accessed the problem and provided solutions. I high recommend him!

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    2 years ago

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    Page 1 of 2

    Ask the Community - The Drain Team

    Review Highlights - The Drain Team

    William is an incredibly friendly, easy-going gentleman who worked tirelessly to get the job done.

    Mentioned in 4 reviews

    Read more highlights

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    Apex Plumbing

    Apex Plumbing

    (52 reviews)

    Our washing machine valve suddenly started gushing water, and thankfully Apex was willing to help…read moreus after hours. Bryce was our plumber, and he was quick, efficient, and did a fantastic job handling the repair, which included welding and replacing the valve. We really appreciated the prompt response and quality work!

    Premium Plumbing had come highly recommended from a family/friend, selecting this company over four…read moreother cheaper plumbers. I contracted them in Dec 2025, then didn't get started until late March 2026, finishing mid-April 2026. What was estimated as a 3-day project, turned into a 4-month nightmare. The horrible communications, terrible customer service and their quality management practices are non-existent. What they had in abundance of was excuses. Shifting the blame onto everyone, accepting themselves. They used a subcontractor (Apex Plumbing), who was just as bad as the parent company. A major red flag that I ignored was the subdivision of their company, which denotes their "grab the money and run" tactic to avoid liability and accountability, if & when they are sued. Although I expected some damage to the backyard and minor delays (city permits). I didn't imagine, nor was I informed that my front yard would also be destroyed due to their poor planning & incompetence. Despite my patience, tolerance, and civility, which were all taken for granted, by these dishonorable, callous, and unprofessional people who were only interested in fleecing the limited money from a disabled USMC veteran caregiver on a fix income in a bad economy. The sad reality is, had I gone with any of the 4 other companies, not only would they have finished faster. But I would have gotten the same quality of work for a fraction of the cost. In the end, because of the inconvenience, bad service, damage, disrespect, and many delays, etc..., Just a few of the many problems experienced, in addition to the 4-month delay, was installing the wrong septic tank. I ordered and was paying for a 1530-gallon tank, but they were going to install a 900 gallon. I got this unethical switch before it was too late. But that then delayed the job another day, on top of the delay because they took Monday off. Then they failed to provide me with the permits, & breaking my concrete patio floor in the backyard, again because of their poor planning. Then they were going to leave the job, with an obvious crater (from where the septic tank/drainage field) in the backyard because they had started late in the day and didn't want to keep returning to properly cover the ground with the dirt that was extracted from the backyard but was relocated to the front. To get anything done properly was like pulling teeth. Don't get me started on their countless lies and false promises. And I am leaving out all of the minor problems. Premium Plumbing only gave me a $500 discount for my troubles out of a $25k bill. If they had only worked as quickly in the service I hired them for as quickly as they issued the bill, then I at least would have been satisfied. But as it is, I am only very disappointed with what this company did and failed to do. In conclusion, I didn't get my money's worth from this truly disgusting immoral and godless company that I warn everyone to stay away from. Don't let what happen to me, happen to you--pick ANYONE but them or their subcontract Apex Plumbing. They cannot be trusted and their word, like work, is worthless.

    ABC Plumbing, Air & Heat

    ABC Plumbing, Air & Heat

    (76 reviews)

    Their motto is "...consider it done"…read more.. LOL ! Well, they got their way over-priced job done alright (new countertops, so had they come in and hook up again kitchen drain, garbage disposal, and new faucet... about an hour's job)... they charged $365 for that work ! I asked for an estimate ahead of time, but "consider it done" couldn't give me an estimate until the date of the job... trouble with that is, if I don't like their price, I'm thrown back out into the marketplace to start searching (and waiting) all over again... ABC knows this and uses it to their advantage to "trap" customers into their over-priced work. So, I got the job done and paid by check. That was 11 days ago - and - my check still has not cleared the bank. When I called today to complain, I was told, "Sorry about that. It takes two to three weeks for accounting to process a check". WTF??? 2 to 3 weeks to process a check??? I doubled down on my complaint and the "customer service" (LOL) rep. just doubled down... "sorry about that"... "that's how it works"... "nothing I can do about that", etc. So - while I'd like to "consider it done" as far as this one job with this one company is concerned, I can't "CONSIDER IT DONE" until my check clears the bank - perhaps another week... perhaps another two weeks. So - here's my bottom line - I am "considering it done" as far as ever using this company for anything ever again... CONSIDER ME DONE and good riddance !

    Total cons who attempted to bully me out of hundreds of dollars. I gave them $50 service call fee…read more Total waste. Guy argued with me. Stay away.

    Cass Plumbing

    Cass Plumbing

    (6 reviews)

    I was obtaining quotes for the replacement of a 40-gallon electric hot water heater in my Treasure…read moreIsland condo. Cass Plumbing supplied an emailed quote which was higher than the others. Later that day, Brian Cass called me and was following up on their quote. Brian told me that he was the sales manager of the family-owned business. He also said that Cass Plumbing would match other quotes from licensed plumbers other than Home Depot's contractors. Brian went on the provide me with his direct email address. He told me that if I received a quote that was lower than theirs to send it to him. I forwarded him a significantly lower quote from a licensed and insured plumber and followed up with two emails without a response from him. I checked Cass Plumbing's website, and they have the following in writing: Cass Plumbing's Lowest Price Guarantee Cass Plumbing makes every effort to offer our customers the most competitive plumbing pricing available. To support this effort Cass Plumbing additionally offers the following Lowest Price Guarantee... Lowest Price Guarantee: Cass Plumbing will beat any plumbing price by up to 11%. Competitor prices must be in writing and issued by a licensed, bonded and insured local plumber. Additionally, any competitor's written prices must be presented to Cass Plumbing before we start to provide our plumbing service. Even more, Cass Plumbing does not give or confirm our Lowest Price Guarantee price in writing, unless Cass Plumbing first receives from the customer, the customer's commitment, that Cass Plumbing will be selected to provide the plumbing service detailed on Cass Plumbing's written pricing estimate. (This Guarantee may not be used with or combined with any other discount Cass Plumbing may be offering). Clearly, this isn't being followed and is misleading. It is false advertising.

    We've had them out three times. Great people and reasonable. Easy to schedule and great work.read more

    The Drain Team - plumbing - Updated May 2026

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