Leland Plumbing and the Reuter brothers (Steve and Chris) inspire real confidence. I highly…read morerecommend them for plumbing issues you may encounter. While our condo was renovated 4 years ago, over time we have had sporadic issues and every time we call, service has been exceptional and the execution of the issue has been flawless.

Just finished a fantastic experience with Leland Plumbing. Had several things to look at in a…read morerental unit condo. I was given an 11-1 window. They called just before 11 stating a plumber would be there soon. He was knowledgeable and quickly diagnosed my issues while giving me itemized prices for everything. I got to choose the services I wanted. He was efficient and double checked his work. Was able to pay with credit card and he was on his way. Definitely will use for future needs.

This is is the BEST service I have had. They were very clean and knowledgeable on the issue I had…read more I would recommend them to anyone with a plumbing issue or anyone that is building a new home. They are the best!

Friendly service on a Saturday afternoon. I was thankful for the technician Paul that came out on…read morethe weekend and solved my mini crisis. I had to turn off the water until it was fixed, they were quick and provided great service. The office staff was friendly as well, and even checked after to make sure everything was good.

This company renovated two bathrooms and hooked up our brand new kitchen 2-1/2 years ago. I am a…read morelicensed contractor and had to foster new relationships with vendors because I was 4 hours away. The tech was mildy experienced and hooked up may items incorrectly which we had fixed at our own expense. The most recent being the master bath shower pan that was not done to code for two reasons. The first reason was there were no dam corners above the curb as required by the Florida building code.  Dam corners are put in so if there is ever a leak where the shower enclosure penetrations are, everything stays protected.  This is evidenced in the 2023 Florida building code chapter 27. They really need to educate themselves.   Also, this pan should've been pre-pitched with either a Styrofoam liner or with floor mud before the pan was put down. This is Florida building code and is the way that I do it in my business every day.  Placing a shower pan directly against raw concrete without a proper slope, almost certainly leads to a pan failure. Water will pool beneath or inside the pan, rotting the surrounding structure, fostering mold, and compromising the waterproof seal which is exactly what happened.    I paid them to do this correctly and I had assumed that it would be in accordance with the Florida building code. I was not living there and was not able to be there to supervise.   When I contacted them, Luis argued with me and told me that it was done correctly, the same way he did when he hooked up our Alkaline Water machine where it was reversed, and the Alkaline Water was coming out of the small spout where you couldn't even fit a cup under. He actually called me "picky."  I have never, in my 37 years, doing kitchen and bathroom remodels, called a client picky for wanting something to work as designed and intended. I requested a refund on what was paid orginally (not the amount to rip everything out, pay for a proper pan to be done, and re-tile. That cost will be over $10,000.00. Their response is as listed below: Thank you for reaching out to us. We have received your request for a refund regarding the shower pan installation completed at your Tampa condo in December 2023. As a General Contractor and fellow industry professional, I believe you can appreciate the operational standards necessary to maintain the integrity of a specialized trade like plumbing. Because of our respect for your professional background, we want to address your concerns with complete transparency. Our standard service warranty on labor is one year from the date of completion. As this project was completed over two and a half years ago, it is well outside our established warranty window. More importantly, our records and your recent correspondence indicate that another contractor has already opened and manipulated the work area to perform their own diagnosis and remediation. From a protective and liability standpoint, it is impossible for us to honor or evaluate a warranty claim once another party has touched the work. In our industry, it is unfortunately common for a competitor to attempt to discredit previous work to justify their own scopes. Because we were not given the opportunity to inspect the issue first-hand in its original state, we cannot verify the conclusions drawn by a third party. That being said, we truly value the long-standing relationship we've built with you. Because you are a VIP customer, we are willing to offer a professional courtesy that reflects that status. While we cannot issue a refund for work that was accepted and remained functional for over two years, we would be happy to send a senior technician to look at the issue and suggest a root-cause fix. Should you choose to have us perform the corrective work, we will apply a heavily discounted "VIP rate" to the labor and materials, just as we have done in the past. We value your business and hope to resolve this in a way that respects both our warranty policies and your history with Premium Plumbing. This response is a joke. The pan was leaking into the unit below and caused over $1000.00 damage to their unit which I also had to pay. As a contractor, I fully realize things can go wrong. It's how a company rectifies those mistakes that sets them apart.

Great service, great prices, friendly people. Solved my…read morewater softener issue quickly. Would hire again.

We contacted Dam Plumbing & Drain to replace a tankless water heater. Unfortunately, the new water…read moreheater was set at 98 degrees and it was not working properly / consistently. When the plumber, Richie, returned to review his work a week later, he argued with us and said the water was hot. I told him that's not what our complaint was - the temperature wasn't consistent. When we asked him to re-install the previous unit, he said he couldn't because he had thrown it away in the trash. The previous Reem water heater of ours was working just fine. We were just downgrading to a smaller unit. We sent a complaint to the office almost 2 weeks ago but no one has ever called, texted or emailed us back. Absolutely an unreputable company! I can't believe they have so many good reviews when we definitely received the worst service possible. Update: I don't think it's wise for any business to publicly give an "excuse" why they did something that a customer is unhappy about, and rightfully so. Their plumber was told from the start that our current/previous tankless water heater was working just fine. Why would anyone throw away a unit that's working fine? After speaking with Lucy today, I was also asked to revise my review here if they provide a new service that is satisfactory. My husband and I run a small business and we've never asked a customer to revise their online review. It is always the customer's choice to do that on their own. A company's response to a negative review always shows how they truly operate.

I was actually referred to Garretts Plumbing by a couple people because of their expertise. Now…read morelet me tell you that people rarely take the time to leave reviews unless something goes wrong so take what the previous person said with a grain of salt. I read reviews constantly if I'm shopping for a product or using a service; in this day and age you pretty much have to. I've gone there three times for just a few cheap parts so take what I'm about to say for what it is, which is stellar customer service. I'm not a contractor so I'm not spending a lot of money, so their motivation to please is genuine. I was working on a leaky kitchen faucet a few blocks down from the store and it was just kickin my @##. I invested close to 6 hours trying to get that dang leak to stop. I'm a handyman so I'm pretty good at fixing things but with this, I met my match. The owner, Larry, was so willing to help me solve the problem while I was in the store. We tried replacing the cartridge ($20) and the seals (he gave me for free). Went back and went to work to no avail. If I coulda thrown the thing out the window I woulda. I called at about 4:50 to try to speak to Larry but he wasn't available so I asked the gentleman on the phone if he had any techs that might be able to help me troubleshoot the problem and he referred me to Terry, the service manager (Not a technician). I spoke to Terry and told him my dilemma and he asked me where the property was and I told him and he said he'll right there. This 60+ year old man hopped in his truck and buzzed down to help. He got there, worked on it for about 30 minutes and couldn't get the leak to stop so he went back to the store to grab another part. He came back and worked on it for another 10 minutes. No luck. He then called Larry (the owner) and explained the situation and Larry came by too and together, after about 30 more minutes of working on that #$%#%$, they got it fixed. Thinking surely I was gonna get raked for needing two people to fix it, I asked what the damage was and Larry said "Don't worry about it". Huhhhh. I didn't think I heard him correctly. They refused to take any money. Terry lives more than an hour away and Larry came by to help after business hours and didn't even charge me for nearly an hours worth of work. If you find any company that would do that, you better not lose their number. I will continue to use them and I will refer people to them because they went above and beyond when there was not motivation to. Amazingly friendly guys and very knowledgeable. A customer for life Please remember to post reviews about all companies you come in contact with but be weary about fake reviews as well. There are companies out there that other companies hire to leave fake reviews so if it sounds really generic, its probably fake. In this new era we're in, content and online reputation is everything so do your part to let people know.

I called this plumber and literally got sent the most honest plumber in the world. While other…read morepeople were trying to charge me an arm and a leg he didn't even charge me a fingernail.

Had a slow drain in an upstairs shower, United Plumbing and Drain sent a young man named London and…read moreissue was resolved in less than 30 minutes. London was knowledgable, professional and friendly. Highly recommend.

This company deserves all my respect and consideration! My…read morewater heater was licking, I called them, Jonathan answered the phone immediately. Gave an estimate over the phone and came over on Sunday, to start the job that was finished with high level of knowledge and done in a short amount of time. Jonathan was very friendly, ethical and oriented me answering all my question. I definitely call him back in the future whenever I need again. Highly recommend this company. Thank you Jonathan!

I needed a leak repaired water extracted and water heater replaced on a property in another state…read more The maintenance company on the property recommended All County so I hired them. They kept in contact throughout the entire process and I felt free to call/text them with any question.

I had them come out to flush my water heater because we thought that was the noise we were hearing…read more They were honest though and confirmed when we asked that it was the AC pump and that we didn't really need a water heater flush with the type of unit we have. They also had good communication about everything between text and Yelp message when I was trying to work and take care of the repair. They were also pretty flexible scheduling wise. Recommend!

Of course my drain clogs on a Friday. I called a couple of…read moreother plumbers and they couldn't get here until next week. I called the Home Team and they had someone out within a couple hours. JT knew exactly what to do. He explained everything in detail and did the job quickly and very efficient. He was great! I will definitely call this company again and only JT will do!!

Once again, Home Team Plumbing came through for my family! Another semi-emergency and they came out…read moreright away and fixed our leak. Can't say enough great things about HTP! Thanks again!!