Really good hot stuffed bun with chourico and st. Jorge cheese. $9.99 isn't a bad price considering the size and quality after I thought about it. The specialty latte was kind of pricey though. Very helpful man at the counter who was happy to answer any and all questions. He even gave me a sample of the caffeinated coffee milk. I'll be back for the bun! read more

We've been coming here for years we love the Portuguese rolls but the lack of customer service needs to improve a lot. I might not come back due to the reason it's so bad. Ppl in front of us trying to order the girls behind the counter kinda taking their order then leaving to go do something else. So then we were trying to order our things after they were done and didn't even get to finish before the girl goes out back and then disappeared like what's going on in this place. And nothings labeled so your going to ask what's what a few times to know what you want and no boxes they leak grease through a bag no one wants a bag. read more

have been purchasing the linguica and cheese, steam pockets for quite some time and have gotten very disappointed with the reduction in size of the product read more

Came here for the RI Food Fights "Best Donuts RI Lovefest" event. The Donut Factory is a tiny little spot with a huge selection of great, creative and delicious treats. SO many donuts to choose, from the traditional chocolate, vanilla, strawberry frosted, jelly (raspberry) etc, to Cinnamon Toast Crunch, Reece's crumble, (both pictured), Lucky Charms, Fruity Pebbles, etc. Aside from the sweet treats, the service is even sweeter - super friendly and helpful. It's a great spot to start your day with a donut and a smile. read more

The Donut Factory - Cinnamon Toast Crunch Donut - Donuts Near Me - Fairhaven, Massachusetts

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The Donut Factory is AMAZING. The breakfast sandwich was cooked to order and tasted extremely fresh. I am not a huge donut fan, however I decided to try one! When is Rome, right? The donut was the perfect amount of sweet and the strawberry crunch was my favorite part! I also had a black berry tea which was one of the best teas I've ever had. If you're in the area and looking for a sweet or savory breakfast, this is the place to go!! read more

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Some places are worth the drive, and this is one of them! From the moment I walked in, the staff were warm, friendly, and genuinely helpful. Every bite was delicious, but the Reese's cream pie was truly out of this world. It was rich, indulgent, and unforgettable. I'm already planning my return because the pistachio cream donut is calling my name. read more

Malassadas wasn't cooked all the way through. I definitely won't be going back. The bag was loaded with grease they didn't even let them drip for a few minutes. I could understand if they were busy but I was the only customer read more

We went back for a return trip to The Donut Factory and were quite surprised with the changes. The store seemed rather dirty, and the floors were even sticky. As for the donuts, this time we went with some classic selections, which are still huge. The fillings are over sugary and the rest are okay at best, Maybe size down some of the classics and ease up on the sugar factor. It might be a while before I go back and see if they made any improvements. read more

So disappointed in the shop we can In and asked if they had a signature latte for the month or any special lattes and the girl at the counter just handed a menu to me that had all there syrups on it and to off to the back well I pick white chocolate and raspberry latte and it had no taste of coffee just u sweet syrups! Undrinkable sorry was hoping this cafe was better it's good if you like very sweet drinks read more

I love the donut factory. Their donuts are good, but I'm obsessed with their flavored xfactors. I try to go every Friday! Def a place worth trying! read more

The Donut Factory - Strawberry donut & fruity pebble X factor. - Donuts Near Me - Fairhaven, Massachusetts

I stopped by The Donut Factory in Fairhaven after seeing the buy-one-get-one free promotion for the Dubai Cups, and honestly, I left feeling disappointed and a bit ripped off. I was charged $16 for two cups that, even with the promotion, just didn't feel worth the price. One Dubai Cup shouldn't cost $8+--it felt like a steep upcharge just because it's a "viral" flavor. I also ordered a small X-Factor Float but was charged for a 24 oz drink at $8.49. The taste didn't even come close to the quality you'd get from a Mirasol's Chippi or even a basic Starbucks iced coffee. Between the confusing pricing and lackluster flavor, it felt more like a trendy cash grab than a quality café experience. I used to really enjoy this place years ago, but sadly it's not what it used to be. read more

Went here on the way from a mini road trip! Small hole in the wall tiny setup. Looks can be deceiving, yummmm!!! Fresh and filling. Pizza and sweets, yes please! read more

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Stopped in here on a Sunday morning. The girl working was alone and was overrun with a line but was friendly and efficient. The donuts are amazing! I ordered a cappuccino and a Boston cream donut. My fiancé had a cupcake donut. They have a great selection of gourmet donuts and every donut and bear claw definitely looks huge! My cappuccino was good but gas station quality. They also have pizza and ice cream. The place is cute inside and a few tables and bar stools along window bar space. I'll definitely be back but hope to see the server have more help, especially during peak morning hours. Give it a try! read more

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The food here is outstanding just a little pricey.... The restaurant was clean and well kept. Our server was sub-par and I had to keep repeating which donuts we wanted and she still managed to give us a wrong doughnut. My daughter was very disappointed that she didn't get the doughnut she chose so check your orders before you leave or you'll regret it like I did. The calzones with chourico and cassoila meat were top notch delicious and highly recommended.... I gave it 4 stars because of the service and that their prices are ridiculously high.. read more

I saw the picture of the Turkey Dinner Savory Muffin on Facebook and we stopped in to give it a try. It was tasty and we liked it. A couple of things would have made it better though. We thought the muffin paper cup should be removed from the muffin before adding the stuffing, mashed potatoes, cranberry sauce and gravy. Also, Abner and I thought there wasn't enough gravy and it got a little dry. We asked for more gravy and it was not a problem getting more. Suggest giving a little extra gravy in the little container with every order. We didn't try any donuts today. Next time. read more

The Donut Factory - Turkey Dinner Muffin - Gobble Gobble - Donuts Near Me - Fairhaven, Massachusetts

They got big gourmet Donuts, Big muffins , coffee , ice drinks. Etc etc. Grabbed a caramel ice coffee and some donuts to go . They have indoor and outdoor seating. read more

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Decided to check out their newest location yesterday morning and I was very impressed! The staff was very friendly, the donut selection was awesome and my chocolate milk was mixed to perfection!!! I decided on the Hostess with the Mostest donut... it was very good! I honestly thought the center was going to be more of a cream filling vs a sweet frosting, but it was still yummy! read more

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Donuts aren't that good. The donut itself is bland and almost like a piece of bread. They cover the poor quality of donut with over the top toppings but at the end of the day, the donut is very bad poor tasting donut. The owners of this place must not care about the staff because I went in on Labor Day and there was one girl working the drive thru AND walk ins. Just one girl. Poor girl was running back and forth while trying to call for help on her phone in between. The lines were not stopping. I felt so bad. This was my 3rd and last time at the donut factory. Poor quality, poor management, poor results. Be better and do one thing right before you start trying to push pizza, bagels etc read more

I was excited to try this place after seeing their photos on Instagram. Unfortunately it's all style no substance. My donut ice cream cone looked beautiful--but the ice cream was freezer burned and the donut was hard, dry, and had no flavor. I didn't even finish it and ended up throwing it out that's how bad it was. There was also only one girl working even though there were other employees around so it took long to get our food. Definitely don't recommend this place. read more

The Donut Factory - Oreo donut ice cream cone - Donuts Near Me - Fairhaven, Massachusetts

Super yummy and fun specialty donuts. I got the s'mores and my mom got a blueberry shortcake donut. Whipped cream is so yummy and the donuts are soft and sweet. We also purchased two glazed donuts, which were some of the best glazed donuts we've ever had. The lady behind the counter constantly changed her gloves and even put some on when I asked for utensils! Great service, definitely plan to return to try some other fun flavors. read more

The Donut Factory - S'mores donuts - Donuts Near Me - Fairhaven, Massachusetts

Let me just say, oh my goodness! Everything that I have gotten from there is sooo good! I've gotten donuts, linguica rolls and an " X Factor" drink. Yum, yum, and yum! The linguica rolls are MONSTEROUS in size. The prices are a bit high, though, but definitely worth the money. I have been in there twice and I think my main complaint is that the music is way too loud. I felt like I had to almost yell to place my order to the person on the other side of the counter, which is less than 3' away .. they really could turn it down a little. But anyway, yummy foods for sure. read more

I was disappointed to see all of the staff wearing masks below their noses. Who looked to be the manager was sitting at a booth without a mask when I arrived. It was very slow so she got up and put a mask on. She helped me. I got a chocolate frosted donut and vanilla frosted which were very good. I got 2 linguica cheese rolls (steamboats they fall them I think) which were okay. But it cost $16 for this which seemed high. They were having a hard time with people's coffee orders and then taking multiple orders at once with only one cash register. The manager apologized for the wait but I definitely won't be returning. No mask enforcement and lots of face touching I wish I had gone with my initial instinct and left as soon as I walked in. read more

We're always in the hunt for donuts! After seeing some impressive donuts they post on Instagram, I was in the area and gave the donut factory a try. There were three parties ahead of us but only one employee so it took a while. Tee tried traditional pumpkin cake donut and a pumpkin pound cake specialty donut. The specialty donuts seemed a little to overrun with whipped cream and the one we got was sweeter than needed. Def have had better. The pumpkin cake donut was really tasty after I microwaved it for 10 seconds but just average before doing that. I regret not reading other reviews on Yelp before making the trip. Sadly, I won't be back here read more

The Donut Factory - a donut shop sign - Donuts Near Me - Fairhaven, Massachusetts

Unfortunately it is very much not a pleasure to be writing a review on a place I come very often and frequently. The customer service was very unprofessional and unreliable. I love coming to this place with my family but the way I got treated today wasn't acceptable for any human being to inquire. Once I no longer tolerated the behavior and unprofessional attitude they had I walk right out. If you wanna eat a place of business and not a daycare center don't spend you time, money, and effort it isn't worth it. Hopefully no other customer will ever deal with what I deal with today. read more

The toppings are good but the donuts are meh. No way are they worth $5 each. I can't imagine they get too many return customers. Also, the line moves painfully slow. I'm from RI so the my favorite donut shops are Knead, PVD, and Glaze and Daze. I thought PVD and Knead were expensive at $3-$4 but at least they can back up the price with really good donuts. My goto shop is Glaze and Daze. Not only are they super light and smooth but a bit cheaper than the other two. While I'm at it, its worth mentioning Master Homemade Donuts in N Kingstown. Really good especially at $1 a piece! Not a fan of Donut Factory and I won't be returning. read more

The Donut Factory - Chocolate, Blueberry, Peanut Butter Cup, M&M, and Chocolate Chip - Donuts Near Me - Fairhaven, Massachusetts

Much better than going to Dunkin' donuts, but service is usually a little slow. Reese's Cappuccino is my favorite

After seeing some pics online we had to stop by and give the Donut Factory a try. We went on a Tuesday and the donut selection was slim, but we ordered a Boston Cream which was loaded w vanilla cream and was delicious! Additionally, we ordered a chorizo, egg and cheese and chorizo and cheese steam pocket both were hot & delicious - the roll was so good! This will be our new go to for chorizo rolls! Only negative to our visit was the atmosphere. There was inventory and boxes in the seating area so we took our food to go. Next time we'll use the drive thru. read more

Love it here. The girls are super attentive and accommodating. Kids love the specialty donuts for a treat. I love the X factor, all the flavors I've tried are great. Steam pockets are yummy too! Also the drive through is great touch too! read more

The Donut Factory - Banana split X factor - Donuts Near Me - Fairhaven, Massachusetts

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I was very excited to try this donut shop after seeing it on Instagram. Unfortunately, it didn't live up to its hype. The place looked a mess. They need to do a deep clean/ organize the place. The prices for a regular donut were high for the size. The donuts were ok but didn't live up to the hype. read more

Don't fall for the hype. I've tried the Donut Factory on a few different occasions and the donuts are always stale and flavorless. If you're looking for something cool to share on Instagram, it works. If you want something delicious and worth your money, go elsewhere. read more

Ok so the donuts are cool looking and there are a lot of choices that aren't common at other donut spots .. BUT... they're way overpriced , the employees aren't the most friendly (b**ch vibes) and the actual taste of the donuts may be great for children but for adults who know the difference they're not great. At first it tasted good then half way through the donut you get some weird tasting flavor like chemical or something. It's off putting and you get sick of it fast. Right across the street is Dunkin' Donuts so just go there it's cheaper and taste better. read more

All of the employees are always so happy and courteous. I have seen them deal with very difficult customers and they handle everyone with grace and kindness. Everything is always delicious and beautifully made. read more

I had to drop my son off at school early this morning and on the way home I thought I would finally have an opportunity to try the Donut Factory which I have wanted to for awhile. When I first walked in there was only one other customer who had already placed their order. While I was not in a hurry, I would have expected after several minutes to receive some sort of acknowledgement by server. After 10 minutes, with no acknowledgement, I did not have a feeling I would be placing my order anytime soon and decided to leave. Not sure if I am willing to try this place again. It's unfortunate, the donuts looked delicious as I had ample time to look at each one. It should not take that long to get a coffee and a donut. If they can not service more than one customer, how are you to compete with others. Guess I am going across the street to get my coffee. 0 stars as since I could not try the product. read more

If you want the best pizza and donuts,you need to take the ride to visit Stan in Fairhaven or his daughter in New Bedford. Dont eat for the week as the size of everthing is huge. And the pride Stan takes in his creations, well deserved. He is a true artist in the donut and pizza world. read more

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Went to donut factory yesterday and got their fruity pebbles donut after about 30-45minutes of eating it I got nauseously sick I called the doctor and said It gave me FOOD POISONING never again I advise anyone to stay away read more

Well first time there and last. Visiting Fairhaven last week and thought I woukd stop in a get a coffee and a donut. 1:30 pm in the afternoon and NIT A DONUT in sight. Clerk just said well I'd you want donuts you need to show up in the morning. WTF. the donut factory that does not have donuts available. What a laugh and disappointment. Never again read more

The steampockets are the bomb! I have been stopping on Sundays to stock up for the week on the linguica and the cacoila steampockets.

Not our first visit to the donut factory, but our first at this location. It's a lot smaller than the previous location which is fine, less chaos. So much to choose from, my husband and I got a Reese's iced cappuccino, we also got steam pockets, I got the St. George cheese and linguica and he got Buffalo chicken Mac and cheese. OH. MY. GOODNESS!! Amazing!! The Buffalo chicken Mac and cheese one was gooey and delicious. Then we got sweets, our son got a chocolate frosted m&m donut, I got a Oreo cream coffee roll and James got a pumpkin pie donut, everything was amazing! We bombarded the girl at the counter with our order and she handled us with such patience and kindness. Everything was delicious especially that cappuccino, so smooth and peanut buttery and just the perfect flavor not too sweet. The coffee roll was the best I've ever had. Steam pockets as usual were amazing. Already can't wait to go back next time!! read more

Have been to this location a couple of times and have had terrible service both times now and will not be returning. They never have the "right" boxes according to the girl behind the counter. This time the box was too small for a dozen doughnuts and she tried to jam them all in their and started squashing them. After my kids ate half the donuts, my wife cut into one and found some sort of fiber that looks like it came from a brush in the glaze. We also found a hair. Will definitely not be returning. read more

Both times I came here, I was very put off by the only girl working who wore no gloves handling ANYTHING, didn't witness her using hand sanitizer or a quick wash of the hands, who sniffed the muffin I ordered to "make sure it was the right one", and who also had her vape pen in between her fingers the whole time. I want to like this place, but the service needs a hygiene and service lesson. Please do something! read more