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    The Dog Place

    5.0 (2 reviews)
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    Pet boarding

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    The Dog Waggin

    The Dog Waggin

    4.3
    (26 reviews)

    I live out of town and had to fly in to pick up my current dog. This place was recommended highly…read moreand was close to the rescue place I used to find my new dog. The Dog Waggin gave my dog a full evaluation and even offered to help me out for two weeks as I was not able to take the dog home right away. I promptly paid and they watch her for two weeks while I managed my affairs at home. I was able to drive out and picked her up and take her home. The staff dealt with my million questions and many phone call to see how she was doing. :) very knowledgeable and I still call with questions whenever I am doubting my parenting skills. Thanks Dog Waggin Staff!

    I have been meaning to write this review for a while now. We took our dog here about 4 times before…read moresummer. I would not take your dog here. No toys to play with and small rooms. The young kid who owns this or whatever also lied to me. I asked about a room and what was going on inside because I could see it and he said nothing and it was being cleaned - that was not true and I could see dogs in there and they all looked so sad. He said we could not go in to see dogs because it would rile them up, also bullshit- you just don't want people seeing your shitty/ depressing rooms. Do not take your dog somewhere if you cannot tour the place - duh no brainer, hence why I feel silly I even came back. The last time we picked our dog up he wreaked of pee and had yellow paws and had to potty right away. I should have known better and actually feel bad I let my dog come here. He was never excited to come. They also do not let you come see inside which is super sketchy and the one time I was able to get a look it legit looked like a jail cell and the dogs looked sad. It's also not cool the workers just stay outside and watch. That is not normal and they should he interacting with the dogs , not staring from a window outside. My dog hated coming here and was never excited. We ended up moving to pampered pets and it's been nothing but amazing ! The workers are great, so friendly and constantly interacting with the dogs. They have TVs where you can also see them and a beautiful outdoor space. They even have a pool for swim lessons . Please safe yourself the trouble and your dog the trauma of coming here. My dog visibly gets excited and cannot wait to come to pampered Pets so also a sign I know he is being loved and treated well.

    PetSuites Lake in the Hills

    PetSuites Lake in the Hills

    2.8
    (22 reviews)

    Wrote a review about 2:45, 11/27. As stated, I was working. I was able to write it because I was at…read morelunch. 48 minutes later, GM Chelsea left me a voicemail, text & email. I didn't reply because I was working. Voicemail, text & email were vague, asking me to call back. She said she knew it was a holiday & I'd be busy but wanted to talk. On break, I called my spouse & we decided not to contact her further as we didn't feel easy doing so. At 5:15, she replied to my review with details of what happened & things I consider personal information. My work day ends at 6:30 & she expected a reply within 2 hours. I sent the reply to my husband so he & my mom could contact her. I had absolutely nothing nice to say to her. No time in the past has PS told us that Simon is "barrier reactive". We didn't know what it meant until looking it up. My dog does not react to barriers. My kitchen is blocked by a gate. When I cook dinner he just sits by the gate & watches me, not making a sound. Every other time we took Simon we got only good reports about him & how he acted around the other dogs. In the past we were told that they do not feed the large playgroup dogs. My husband asked many times when we took him before & was told no. The 1st call I got from Asher was vague. He didn't say when it happened. He said they took him out of group & put him in his own room. Without a time or being able to see him on the livestream, I made a guess that they waited to call me. How was I supposed to know if messages were vague? Then I'm told he was put in a private room without having to pay for it. I didn't ask for that. Why would I pay for my dog to sit around by himself & do nothing? The point was to have him out to play with others, not be alone. Again, how can you expect a reply in 2 hours after saying you know I'd be busy because it's the day before a holiday? The reply should've said we reached out & would appreciate if you contact us back, not publishing all the info online - exact date of last visit, using barrier reactive to make it sound like he's a problem. Why is it ok to publicly publish that personal info Chelsea? They called about 5:45. They told Chelsea I was still working & I wouldn't have anything nice to say. If you have nothing nice to say, don't say anything. We found out that Chelsea wasn't even at LITH 11/27. Instead of waiting for a call back, she decided to reply on Google 2 hours later. Thanks Chelsea, for giving me a reasonable time frame to reply. My husband said she used the typical corporate jargon including only having 24 hours. You still had 21 hours left Chelsea. They expressed to her how upset I was by her putting this out in the open. THE NEXT DAY she copied & pasted her reply to my Yelp. Chelsea, didn't they tell you how upset I was with you putting it out there? To do it AGAIN on a different site is rude. She said she hopes I call her once I've "cooled off". As someone who works customer service & answers phone calls all day, I would have been pulled for professionalism training if I'd said something like that. I also don't "cool off" when my loved ones are accused. Chelsea, I'll die on that hill & you better believe I don't let things go. When Simon got home, his attitude was different. He was anxious and scared. He's usually cuddly & sits on our laps all evening. He slept by himself which is rare. What did your staff do to my dog? He isn't himself. I truly believe my dog was pulled in a way that hurt him & made him upset enough to change his mood. When he was about 4 months old, he got a split nail while at puppy preschool; we didn't think anything of it, we trusted PS. He has bad PTSD from it that I think we were wrong. We have to give him meds to calm him down when he gets his claws trimmed. What did you do to my dog PS? I read recent reviews & saw that PS switched management. My husband said the lobby felt different, less inviting & he didn't recognize the staff. Chelsea told him she worked hard to make LITH better. Did she? It seems worse under her. FYI Chelsea, I would have listened to a 10 minute voicemail.

    Very nice staff. Everyone seems caring. If you bring in your pet regularly they remember their…read morename. Very clean! They have live webcams so you can see your pet while there. Highly recommend this doggy daycare facility.

    Clips 'n Wiggles

    Clips 'n Wiggles

    4.1
    (33 reviews)

    I have been taking my dog to the same salon for a few years. I always walk out spending $90 dollars…read moreor so, before my 20% tip. There is only one person at that place that I feel comfortable taking my dog to. I have watched the other groomers roughly handle dogs, right in front of me! Literally yanking them, like rag dolls. One time I was in, I watched as a dog yelped a few times, and the groomer just kept doing what they were doing, while expressing their displeasure for the dog's reaction. It made me uncomfortable to watch, but I really still trusted (and still do) the one lady who worked on my dog. Recently, the groomer that I trust left on maternity leave. And let's just say, there was no way I was going to use a different person there! After dragging my feet way too long, I ended up taking my dog to Clips 'n Wiggles. The wonderful woman that works there, immediately gave off a warm and friendly vibe, picking my dog up and showing her love when I asked how long it would take she said an hour to an hour and a half. It was hard for me to believe my ears! The other place would hold my dog for 4 to 6 hours. My husband had said that all along he thought my dog was probably just held in a cage, but I didn't know any better. Cut to an hour and fifteen minutes later, and my dog was ready for pick up. What was the total for her haircut, teeth brushing and nail trim?? $45!!! I thought I heard wrong. My dog looked and smelled great, and was not going crazy when I picked her up. Unlike every time I picked her up from the other place. This is clearly my new place! them

    Awesome service! As a new puppy parent, I felt completely comfortable leaving my pup for her first…read morespa day! Highly recommended!

    The Dog Place - petboarding - Updated July 2026

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