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The Dog House

4.0 (2 reviews)

Services - The Dog House

Private dog training

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1 year ago

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PetSmart

PetSmart

(26 reviews)

ANDERMAN ANIMAL CLINIC - Gonzales LA…read more UNPROFESSIONAL & THREATENED ME!!! I took my 13 yo POM for euthanasia in November 2025 and they left us in the room for 30 min unsupervised after giving him the first shot. They had told us they would be back in 10 min to give the final injection. My dog wound up having a heart attack due to their negligence as they waited too long! He was thrashing and screaming at the top of his lungs!! My BFF (who had her mother's dog put to sleep ~ 1 month before (smooth) & my son were with us and they ran out the door yelling to find help. After 5+ min (about 15+ by the time they got his final shot administered), they wound up giving him additional shots (yes multiple - at least 2 more) to finally put him down, but not before standing in my face and repetitively & continuously asking me if "I wanted them to help me," as I cried hysterically trying to calm my baby! "Of course," I replied, "that's why I'm here in the first place," as we all tried to calm my dog! Over the next week plus, I received a call from his actual vet there (West), who was sencere, apologetic and talked for almost an hour, heard me out and explained what had happened and told me we would work through this together; to call her anytime I was upset in the future, as I had to go to the doctor for myself after all that. I also received a sympathy card from the entire staff. I was in a VERY Bad Way for over a month and still have issues, but needed let it all go. FF to today 5/20/26 (6 mo) - to my absolute shock, I contacted then to take my son's dog in & made an appointment. The receptionist booked me right away and we hopped in the car. Once almost there, I received a call from Dr. Anderman herself and the conversation goes pretty much as follows: Me: Yes, this is Melissa (while driving and supporting a dog with a hurt leg). Anderman: We won't be able to see you as we're severing the relationship between us. "IF YOU DRIVE UP ON THIS PROPERTY, I WILL CALL THE POLICE AND HAVE YOU ARRESTED!" M: Are you serious? A: Yes, you yelled at and threatened my staff. (Which I did in NO terms do!!) M: Wait a minute, I need to pull over! Y'all left us in the room and my dog had a heart attack and no one could be found. I cant believe this; my son's dog is hurting and you just threatened me while I'm driving! A: I didn't threaten you. We are ending our relationship and if you show up you will be arrested!! M: You didn't think to let me know this back then? No problem, I'll find another vet! Glad to know they think a 60 yo, disabled woman is such a threat. BTW, my son's dog is okay now. Thanks for reading & proceed with caution!! Shame on Anderman!!! M

We have been bringing our dogs to PetSmart Grooming for about 8 years. We always ask for Sarah -…read moreshe's the best!! My dogs, Lily & Maxie love her and she always does a fabulous job. Thank you Sarah!!!

The Dog House - pet_training - Updated May 2026

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