I want to compliment one of your staff members who went "way beyond the norm" to help us. My wife &…read moreI emigrated here some 5 years ago and only recently became eligible for Medicare. We had no understanding of what appeared to us to be a complex subject. I tried to research the topic without too much success. I fortunately ended up talking to Jackie who was able to explain all the complexities and was invaluable in assisting me in reaching a decision. She was very patient with us as she led us through the telephonic enrollment and left us feeling that we were lucky to talk to someone so helpful. She is a definite asset to you & your organization and we believe that she will go far with you.

The best ever. They all deserve a raise. Professional, informative, nice and assets to this…read morecompany. Thank you.

A joke. A representative gave me a very concending phone…read morecall from here and said I was 5 minutes late to an old appointment, and claimes that I called in absent too late for another appointment a year ago. I was there on time for the 9 of the 11 appointments that I made. They counted me as totally absent for 2 full appointments. They said another absence and I get kicked off the platform....wow I made an appointment for a followup after an emergency room visit when a doctor and nurse confirmed an upper rib Crack and another rib below my heart that had been contused from coughing from "alleged" covid... Mind you I carefully planned out this day off from work 2 WEEKS ahead of time because I knew the visit was going to take plenty of time to pinpoint the causation of my problem. Also I knew they were backed up from covid. I proceeded to get a call THE MORNING OF my appointment at 8am to tell me that my Dr. Appointment would be over the phone, they called me at 8AM!! (before work hours) to tell me that my appointment would be held over t7he internet. I then over the phone when they called me...asked the team if they needed an xray; and they said the doctor would have to make the call. My appointment was 5 and a half hours later after they had contacted me the DAY OF after I had cleared my work schedule. Had I known they would do this, I could have had a Dr. Interview during my lunch break. I'm waiting to hear anything on my phone...at 2pm for a text or a call or anything from my doctor to contact me on tenterhooks, and the assistant calls me 1 hour late and is like "She's going to be an hour or maybe more late getting to you What?? After all that berating me for being 5 minites late to 1 appointment?? Fine. The doctor eventually goes ahead and tells me yeah, you spend 2 times in the emergency room and the xrays looked MUCH worse the second time, possibly due to a "Virus" She DOES NOT PRESCRIBE ME PAIN MEDS FOR IT. I had a blood test In the emergency room proving my abstinence from weed and drugs... my primary care doctor sends me to the to the urgency unit near the mall to get tested for covid. The primary care unit failed to send me the recommendation of my primary care Dr. through to urgency. The urancy unit has to look it up later because the primary care team never sent the recommendation like they said they would... The urgency care gave me a covid test...FALSE. I have no history of drug use and no actual use of drugs. They took an xray of me finally for a healing rib fracture...but they can't see the rib contusion, but know its there....they gave me fucking TYLONOL! After that, sent me home with a muscle relaxer and Motrin. The muscle relaxer was denied by my insurance. I am In pain 3 weeks later and had to take leave from Amazon because of chest pain.

Rebecca is someone who actually cares about her clients. She is not one to recommend a plan to…read moregain the best commission, but rather, she actually seeks to understand each client's needs and issues, and provides options that will best cover that individual. Medical insurance, especially for seniors, is ungodly confusing -- Rebecca has the knowledge, compassion and skills to help folks understand what's available and what will actually protect them. There are a lot of substandard insurance plans out there. Everyone could use the kind of help Rebecca can offer. She's wonderful to work with and is always there to help with follow up issues and changes in the marketplace. I am so very grateful for her help! Can't recommend her highly enough.

Rebecca is patient, knowledgeable and efficient. She knows the system and can help you navigate it…read moresuccessfully. She will explain your options and help you make informed decisions.

I was referred to Dr. Centeno by my primary care physician. After going through physical therapy to…read morefix my injury, we determined that I would need surgery to have the quality of activity that I wanted. Dr. Centeno performed surgery on my shoulder to fix my labrum and remove a bone spur from my rotator cuff. Everything about the surgery - office pre-op, the surgery, post-op and the. physical therapy was excellent. Dr. Centeno and his staff made me feel very comfortable and explained every step so I would know exactly what to expect. I highly recommend Dr. Centeno. My shoulder is stronger than ever!

Yelp needs a zero stars rating. Setting the appointment was…read morenothing short of a nightmare. It's standard to get X-rays before the appointment. They assume you know this. They don't ask if you already have X-rays. If they return a call, one person says, "hey it's me". If you return someoneo call, and tell the person, FOUR times, the name of the person you are calling for, she says, "I need to find out who called you". I witnessed a nurse giving pre-op and post-op surgical instructions in the waiting room! I know what pain meds his insurance will cover pre-surgery, they will give him something after surgery and immobilize his arm. He can use his current PT or a new one after surgery. This is all a HIPAA violation. There were 5 people in the waiting room who witnessed this interaction. I have severe medical anxiety due to medical trauma and supply a FULL, typed medicial history and ways to lessen my anxiety during the visit. It states to "read entirely before engaging patient". Nurse taking my BP missed the memo. She tried asking about allergies. Referred her to my paperwork. She asked another question; same response. She spoke to me during my BP reading (not supposed to). Met with the doctor. Went as well as expected. His attitude was apparent and he had no intention of assisting me. He can't understand a frustrated tone. He was more interested in chastising a patient in pain. If it didn't involve invasive procedures, he refers you back to your primary. I walked out angry and upset. Unprofessional office. I recommend avoiding this provider like the plague.

I had a colonoscopy by Dr. Iqbal today. My family is all back east for my daughters performance and…read moredue to scheduling restraints in my part I had to go it 'alone '. I had my neighbor drive me and pick me up but they didn't stick around during. I was pretty trepidatious but soon my nerves were calmed. The staff were so nice and so professional. They couldn't have taken better care of me, from asking what I prefer to be called, to offering more blankets, to asking numerous times if I had any questions or concerns. The actual procedure was super quick and painless thanks to the great anesthesiologist who had me relaxed and sedated before I even knew what hit me. They gave me juice upon wake up and were super patient with me. From one nervous /emotional Nelly... well done Sutter Fairfeild surgery Staff!

Great care and amazing staff. I appreciate Dr. Koefed and Dr. Chen's care as my orthopedic doctors.read more

Jacqueline Weisbein, MD and her entire staff are exceptional. Caring, thorough, and helpful. I have…read morereferred at least five patients following my spinal cord stimulator surgery. I appreciate the compassion and professionalism of this team of healers. After suffering with lower back pain, knee pain, and hip imbalances, I am so happy to have relief from these issues. Thank goodness I found the right team to help me. Judy M. Baker, Sonoma

I have visited this clinic twice. Both times seeing a nurse practitioner. Both times a complete…read morewaste of time. They are at best incompetent if not blind to treatment and recovery. A physical therapist outside of Napa orthopedics provided a full assessment and recovery plan where Napa orthopedics failed. I'm not going back for a third chance. They are incompetent and an insurance scam.