Purchased my fiancé wedding bands. The service was great very friendly no stress pressure sales. read more

The Diamond Ring Co. - Wedding bands from the Diamond ring company - Jewelry Near Me - San Jose, California

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BUYER BEWARE: Undisclosed Gemstone Treatments and Misrepresentation. In May 2023, we purchased a 1.6 CT 3-stone princess cut diamond ring from this location for $3,500 (Receipt #005-10388). The original receipt and their in-house appraisal explicitly graded the center diamond as an F-color, VS2 natural diamond. We recently took the ring to an independent, GIA-certified gemologist and were shocked to discover that the 1.06-carat center stone is heavily fracture-filled (clarity enhanced). At no point during the sales process was this ever disclosed to us, which is a direct violation of FTC guidelines regarding gemstone treatments. To give them the benefit of the doubt, we went back to the store yesterday (May 16, 2026) to get an updated appraisal. Unbelievably, they handed us a brand new appraisal valuing the ring at $5,250, and they still falsely graded it as a VS2 with zero mention of the fracture filling. We now have documented proof from both 2023 and 2026 of their deceptive business practices. Selling a fracture-filled diamond as a natural VS2 stone is consumer fraud. We have emailed management and corporate to demand a full financial resolution based on their newly appraised value. Until they make this right, we are proceeding with formal complaints to the Better Business Bureau, the Jewelers Vigilance Committee, the FTC, and the California Department of Consumer Affairs. If you have purchased a diamond here, take it to an independent appraiser immediately. read more

Great service! Were super sweet and helpful helping us find the perfect ring!! May, Francisco, and Abiv thanks for great customer service!! read more

The Diamond Ring Co. - Jewelry Near Me - San Jose, California

Mayleen helped me yesterday when I was looking at gold chains. She was smiling, friendly and professional. She is a pleasure to work with. She is not too pushy for a sale and made me feel comfortable and relaxed. I will return to this jewelry store. Mayleen is a 10/10! read more

All the staff here are super helpful and have been amazing to my husband and I. We trust them and will be coming back again! read more

The Diamond Ring Co. - Jewelry Near Me - San Jose, California

Great costumer service, great selection. Quality of pieces however is where I subtract stars since these diamonds seem to fall off after less than a month. But their great costumer service makes up for it read more

The Diamond Ring Co. - Diamond fell off of the wedding ring we purchased from here. Owned it for less than a month - Jewelry Near Me - San Jose, California

After proposing, my fiance and I went back to get it resized had to pay but they handled the miscommunication very professionally thank you jay and amir! Will 100% come back for any future purchases and for my men's wedding band. Amazing value and they work with you. I enjoy coming here. They also have a Fantastic watch selection. read more

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May and Amir are amazing! They were friendly and helpful and found exactly the wedding bands my fiancé and I were looking for.

While they have lots of rings to choose from, there service was less than ideal. The guy preached about being serviceable but rarely acknowledged my girlfriend. Multiple times he told her that she wasn't important in the decision process and was very condescending towards her. She did not feel safe or valued at this store. Stay away they give off greasy car salesmen vibes. read more

¡Excelente servicio! Personal muy atento. ¡Compré un anillo precioso! Estoy muy contenta con mi compra. great service ! very attentive staff , bought a beautiful ring ! so happy with my purchase read more

The Diamond Ring Company is the best and only place to buy your jewelry. The quality of diamonds are excellent and the prices can't be beat. We brought in my wife's diamond ring to get cleaned and while we were there my wife was looking to upgrade her setting. Jay was phenomenal. He is friendly, very personable, and will give you the best price hands down. His suggestions were great and he's never pushy. He had my wife's 2 carat solitaire mounted on her diamond band and then added another band to enhance the solitaire. The result was stunning! He even had a zirconium mounted on my wife's old ring so she could use whenever she didn't want to wear her real diamond. I cannot tell you how happy my wife is. She is on cloud nine. Do yourself a favor and go see Jay. He is the nicest salesman you will meet. We even tried his biryani suggestion which was excellent by the way! lol If you're looking for quality merchandise, a friendly salesman, and the best prices that can't be beat go and see Jay at The Diamond Ring Company. You will not be disappointed. Thank you Jay! We will be back! read more

The Diamond Ring Co. - Two carat solitaire mounted on a diamond band. Stunning! - Jewelry Near Me - San Jose, California

Great Service, Abid, was awesome! Treated us great. We ordered the ring and received it early. Looked great, and great communication!

I got an engagement ring from The Diamond Ring Co. and was helped by May and Jay. They helped me pick exactly what my girlfriend wanted and offered a great price. I had been to other stores that day and got a better quality diamond for a good price. They even customized the ring so we got the specific cut of diamond with the setting she wanted. May and Jay were able to break down all the details and ensured it would be a great fit for us. Really good customer service and they were not pushy like some other stores. Anyways I'm very pleased with the service and their prices beat other competitors. I will be referring them to my friends! Thank you ! read more

The Diamond Ring Co. - Jewelry Near Me - San Jose, California

Amazing!! Abid and Osman showed me so many options and were great help. Appreciate it guys!!!

Best jeweler in town Jay ,Gave me a Deal Not only the sales was good but after sales service is on Top , he will make sure you are getting the value Shout out too my Guy Jay!!! Bling Bling read more

The Diamond Ring Co. - Jewelry Near Me - San Jose, California

Great service here! They made my wife very happy and worked with us to purchase great rings from them! May was such a fantastic help, Abid was a great help also, Jay was amazing! This is a great place to buy a ring. read more

These guys are about the hussle forsure they gave me a great deal on a promise ring for my lady and did a down payment of 100 for a gold chain that I also got a great deal on coming back here foresure great prices great customer service read more

The Diamond Ring Co. - Jewelry Near Me - San Jose, California

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Such a good experience. Azeen helped me on the floor and was a delight. Found exactly what I was looking for. Definitely recommend read more

The Diamond Ring Co. - Jewelry Near Me - San Jose, California

We have been coming to the diamond ring company for years. This weekend. we realized that my prongs on my wedding ring were disintegrating so we took it in to get the gold replaced on the prongs, the warranty on the ring is still active and I wasn't charged for that because we bought the ring there many years ago,we only paid the cost of the gold to fix the prongs- we also chose to dip in rhodium, I like to take advantage of the yearly dipping my ring was ready the next day, if not even the day of and when I got it back, it was absolutely stunning, just like brand new again! We really like this place and we continue to go back for all our jewelry needs! read more

Got my fiancés engagement ring and wedding band here. Great selection of rings and jewelry, best prices around, and awesome customer service. Everyone there is really friendly and ready to help read more

Wonderful service from Jay, helped with a wide selection of rings and watches. Negotiations were classy as well good value for the products. read more

Excellent prices and a selection. Also fixed my necklace beautifulky. A trusted jeweler for any girl in the Bay!

Great customer service , Variety of selections to chose from . The value of there products are reasonable and trustworthy definitely will be coming back for more jewelry thank you Westook and Abid for the great service you guys have provided . read more

The Diamond Ring Co. - The Diamond Ring Co . - Jewelry Near Me - San Jose, California

I was helped by May and Abet on picking an engagement ring and wedding band set for my girlfriend. I went in originally just to look for ideas but they gave me such a great deal on the set I bought it that day. read more

Their prices make no sense, the person who helped me for 5 minutes used extreme high pressure sales tactics. Spent the entire 5 minute interaction interrogating me, going back and forth on pricing. Arguing about my budget and how the first ring he showed me met my budget range and didn't show me anything else. Go ahead and take a look at their weird prices- for example: a ring had a price tag of $14k. The sales person cryptically pulls a calculator out with the amount of $6xxx and I asked what's this? And he says it's the price of the ring. I have a feeling their stuff is fake or not authentic. I finally left after 5 minutes, I was backed into a corner and said I don't appreciate their negotiation skills. If it were up to him, he wasn't going to let me leave without buying something. I will never step foot into this place again, never had such a strange experience in a jewelry store. read more

That was my first time here today in Westfield oakridge mall ,they have really big jewelry collections here and May she helped me a lot to find a nice ring for my friend. Very nice lady and helpful also gave us good discount . Thank you May and Diamond Ring . read more

I came here today after watching a movie and ended up buying some diamond earrings. I already have diamond earrings but was looking for smaller ones. The smallest size didn't have the right screw back option so I had to go a size up, which was ok, but I really wanted small ones since I have 2 holes per ear. The manager gave me a good discount and May helped me out. May was very nice and attentive so shout out to her. They also have a 3 month interest free payment plan but I opted to just pay the full sum. They have both natural and lab diamonds in the store. I'm not hating against lab diamonds but.........if I'm going to be wearing diamonds they are going to be natural lol. I do want a natural pink diamond at some point so I probably will be back. read more

Just bought a clean chain rn. I recommend everyone going here for good prices on chains.

Cleaning process was fast and welcoming. When choosing my ring, I provided a price range and they ensured that it was within the price range, which was great. There was a variety of options within my price range. Good service overall! read more

Jay and Abid were really helpful when it came down informing me about a ring I was purchasing.. they beat other jewelry competitor prices truly by a lot thank you guys! read more

very patient and friendly. Abid went above and beyond and compared options and quality To assure I was pleased with my purchase. He is Great asset to the team. Thank you! read more

I was very pleased with the service I received from Jay. He got me a great deal on a beautiful engagement ring - highly recommend for anyone in the market for engagement rings or any other jewelry! read more

Best prices in the Bay Area, great service from management to jewelers. I will be back again.

May was SO helpful. Such a sweet filipina lady! I walked out with a diamond cut 21k gold necklace. Jay also helped me out. He gave me a good deal, and I'll definitely be coming back for more jewelry here. May & Jay's customer service was a 10/10. Such a good experience. read more

These people are a whole scam. We purchased my ring here over a year ago. We were urged to purchase the warranty as we were told that it would come in handy should the diamonds ever become loose or fall out. GREAT! Sold! Since, I have been here 6+ times to have the diamonds in my ring replaced as they keep popping out. After the last time I had to drop my ring off for diamond replacement, no less than a week later diamonds were falling out again. Today I brought my ring in as (5) larger/main diamonds have fallen out of my ring. Mohab told me despite purchasing the warranty, we would have to pay over $200 to repair my ring as the prongs for the diamonds were lose/broken. He assured me that this was in no way related to the multiple times the ring has had to be fixed over the last year and said he "checked" yet could not provide any sort of paperwork showing which diamonds were and weren't replaced previously. He advised that we don't have to pay for labor, only the gold that is used to repair the prongs. However in that same breath, he showed me where a previous prong was repaired using gold. I wasn't charged for that, so why am I being charged now? Mohab, you are inconsistent. I will be escalating this complaint. read more

Great customer service, great deals ,and mostly professional service. I would definitely come back thank you westook and abid

The service was exquisit!! They helped me find the most perfect necklace for my quinceñera. The way the explained to the payment process was easy and understandabl. Thank you for the service!! read more

Love this company went there just to look around and meet Hasan who is truly a blessing! I felt like I've known him for years and he knows just what I like! I bought my first ring there just because of him and went back a 2 time on my birthday and spent 6,000! Only this time I met Ranielle who also helped me along with hasan and it was such a pleasure to be helped by her! Not to mention I spent 6,000 but walked out of there with jewelry worth wayyyyy more then that! SEE YOU GUYS SOON BECAUSE I'M DEFINITELY COMING BACK!!!!!!!!!!!!!!!!!! Jay read more

Awesome experience! I was greeted by May (she's the best) and she helped me with my beautiful necklace. Jay also Made my experience smooth. I most definitely recommend this location!!!! read more

Izzy and Ahmad really helped me out and were very friendly. I really appreciate all there help highly recommend!