We have used the Closet Factory in Denver many times, AND I refer them to all my clients for my…read morepainting business, Walls by Design. They do great work, have a great product, and their people are second to none. Thanks guys!

Update: I'm thrilled with my finished built-in wall unit and desk. I particularly appreciate Doug…read moreand the entire Closet Factory team getting involved to help mitigate the delay due to materials and getting the installation completed ASAP once the materials arrived. As a whole, the built-in is sturdy and beautifully built; moreover, all of my computer equipment fits seamlessly inside with no unsightly cords. I especially appreciated the design support for this project; having Elizabeth's assistance was crucial in designing a built-in that perfectly fits my needs. Despite the delays during the installation, based on the design support and the quality of the finished product, I would not hesitate to work with Closet Factory in the future. Original Review: I contacted Closet Factory in early September to request a built-in bookcase and desk for my home office. After working with my designer, Elizabeth -- who was and remains great -- I was told it would take a couple of weeks to order and receive the required materials. I was given an installation date of 2-3 October. On the first day of the installation, the installation team discovered that several components were the wrong size, either ordered incorrectly or sent by the manufacturer in the incorrect size. The job is less than half-completed in my office (I work from home) while we wait for replacement materials. That was October 3rd. They did attempt to charge my credit card as if they had completed the job. To their credit, when I called about the charge for the second half of the total cost (I had paid the first half upfront), they promptly refunded the amount, pending the actual completion of their contractual obligations.

Fabulous experience from start to finish- the ability of Robert to find good solutions and stellar…read moreworkmanship makes him very easy to recommend!

Update on 7/1/2020: We bought 2 Elfa closet systems from The Container Store, and again retained…read moreWade Services for the install. Not only was he extremely experienced and efficient with the installation of this particular system, he charged us approximately $350 less than it would have cost us to go through one of the retailer's contractors. We are now able to realize much more usable space than before. Next job already scheduled for the hanging of a new barn door for the walk-in closet! With a new bike on the way, I found it was going to be quite a challenge storing it in our relatively small garage. I barely had enough room to squeeze the car in with just one bike, so purchased a ceiling hanging system. After the system arrived, I hired Wade Services to do the job. Upon arrival, he suggested an alternative solution that would allow for easier access to the bike. I went with his idea and was quite pleased with the results. Where there was once clutter and barely enough room for one bike, I now am able now able to fit two bikes (old bike pictured - new one will be placed where the tires are), store my ladders and camping tables, and still effortlessly park my full-sized SUV. He also offered other improvement ideas, which I will have installed at a later date. He also suggested new layout ideas for two of our closets. We also plan to have him install those as well! Great work at a reasonable price! Thanks again, Robert! Jimmy H

What a pleasure it was to work with Out of Sight…read more They designed a custom closet for our master bedroom, tailored to our storage needs, after we finished a full bathroom remodel. They were responsive, had a ton of different color and texture options (hundreds of choices) and did an outstanding job with the install. We wanted to reuse our remnant piece of quartz from our MBB project that had coincidentally been done by the fabricator down the street from Out of Sight. The fabricator (Rock Solid - AVOID!) couldn't cut a simple rectangle correctly until their third try. Even though Out of Sight had no responsibility to install another vendor's product, they came back twice on our behalf to install it, even taking it back to Rock Granite (completely unresponsive to us) to fix their errors. And OOS didn't charge us for the trips. THAT's customer service. We're thrilled with how everything turned out from Out of Sight. Strongest recommendation for custom closet work.

What a wonderful experience working with this locally owned family business. Joel was helpful,…read morepatient and professional during every step of the process. Edgar was hardworking and communicative, his team was efficient and meticulous during install and Stephanie was a joy! I converted a spare bedroom into my dream closet in our new townhome and now it's my favorite room and the highlight of every tour when we have family and friends over. The pictures attached do not do it justice but the design is sleek, functional and beautiful!! So glad I did not go with a national chain company. Out of Sight owners provided personalized attention and outstanding specialized customer service at a fraction of the cost. Quality options were given without feeling nickel and dimed, our project ended up being much more detailed than anticipated while costing much less than budgeted. Thank you Joel and team!!

Great service! Really helpful and focused on creating a system that works for the space. I…read moreappreciate the fact that they will take some preliminary measurements from you the customer and provide an example of a design that could work before they even show up. It helped to be able to visualize what they could do because we had no idea. It also saved time because we were able to discuss the design with them when they showed up to take their own measurements and refine the design. Plus, if there was a huge gap between where we were and their price, we could save ourselves from having to make an appointment but that wasn't the case. The price was very reasonable. I would refer them to anyone looking for a thoughtfully designed closet solution from some great people.

I was very excited to see this company in my FB feed. I just moved to a new older house with a lot…read moreof closets I need help with. I also work in the real estate industry and have tons of clients that I give great Contractor referrals to at a high-level. I reached out that I was interested to get a consultation. The lady I spoke with never gave me her name, and pretty much told me I had to measure all the closets and send her pictures. So when I kept seeing that Facebook ad pop up, I made a comment that I was disappointed that in my reach out they expected me to do all of the work that their company should've been doing. No other contractors I work with expect me to get on ladders and send them measurements. Then that lady sent me nasty texts and Fb messages. This level of poor customer service won't be great for a Douglas County business. Good luck!

Replacing Our Interior Doors From the start, Kale came to…read moreour home and gave the sales pitch of a lifetime, from selecting the style to the color and explaining the process from beginning to end. He shared that it would take about 4 to 6 weeks to receive the doors. In addition, being a military veteran, Kale ensured that we received a military discount. Several days later, another employee came and digitally measured all of the doors that were going to be replaced. The big door was going to be 96" across, which was for our den storage closet. He explained the process for this door and what to expect. Five weeks later, our doors were received and installed. The team of two came prepared and installed all the doors within three hours. Talk about professionalism! The doors finish was outstanding, and the black enhanced the white doors. The storage closet, which was 96 inches across, was awesome. One of our neighbors was looking at the work and wanted their phone number, which I gladly gave to them. Living in a retirement community, we do a lot of word-of-mouth referrals for our neighbors. And I'm gladly going to spread the word about this company and their excellent service.

Very hard to get a hold of ,Very Expensive doors,And when they did our doors in our home I felt…read morelike they were in a hurry they didn't really measure very well from top to bottom of the door then when my husband and I had them come back out to fix the door they installed that came off 3 weeks later.

Ali and her crew just left my home, after spending 7 hours deep cleaning. The price was fair, and…read morethey earned a $300 tip for doing such an outstanding job. I have zero domestic skills, so they had a huge job to do today. I'm amazed by my shiny kitchen, the floors, the windows... everything is beautiful. Huge thanks, Ali! I'll hire you again soon.

I scheduled a cleaning service about a month in advance. We agreed on the scope of work, the price…read moreand that payment would be made when the job was completed. I also offered to have the owner come by beforehand to meet me and see the house, but she repeatedly declined. A few days before my scheduled cleaning, while I was out of town, the owner contacted me and said she had concerns because previous customers had not paid for services. Although we had already agreed on the payment terms when the appointment was booked, she then requested my full name, phone number and a credit card to hold the appointment. I suggested that she send me a photo halfway through the cleaning and I would send payment at that time. She declined and canceled my scheduled appointment. I understand that businesses have the right to establish policies to protect themselves. However, those policies should be communicated before accepting a booking--not a month later, just days before the scheduled service. Changing the requirements at the last minute and canceling the appointment left me scrambling to find another cleaning service before returning home from vacation. Unfortunately, I cannot recommend this business based on my experience and would advise finding another cleaning service for your needs.

Jolene put me in contact with the designer, Jody, very quickly after I reached out. The…read moreconsultation was quick, and there are many options for you to customize the products to your needs. Received a rendering within 2 days after the in person consultation. After a couple of back and forth emails to make changes we were ready to move forward! We received 4 quotes from other companies, and the price was right with Classy Closets. Install date was only a few weeks out, and Matt and Josh were prompt, friendly, and professional. Job was done in one day and we are so pleased with the results!! Feels quality and exactly what we were looking for. Will be return customers for other projects. Glad they have a lifetime warranty (for the original purchaser) as well - we have peace of mind!

After a most enjoyable experience working with the Classy Closets team, I am happy to write this…read morereview with my highest recommendation should you be considering a remodel of your walk-in closet. From Jolene who provided solid project management support and communications, to Jody whose design was spot on and exceeded our expectations, to the installation team of Zack and Liam who were conscientious and detail-oriented (and nice guys, as well!) you would be hard pressed to work with any other firm.

She had google remove my negative review. She is a phony and unprofessional is an understatement…read more She dishonestly claimed copyright infringement because I tried to include her texts in my google review which were less than flattering. There are no shortages of organizers. I doubt you could do worse than her. No doubt she like all the others have a knack for this but in my case I needed a person willing to hear my specific needs as a person with a disability, that were different than everybody else'. She ignored and dismissed every single one of my specific requests that I expressed at length After reassuring me that she understood. She claimed to have knowledge she did not have at all. Not even a little. Response to response: And you are the so called hired professional ableist every person with a disability wants to avoid. I didn't hire a therapist. I hired an organizer who did a bad job and rather than wanting to find solutions, you chose to disparage and attack me. You had options in which to respond and you chose the ugliest one. I'm no psychologist but I think you might need some help with your emotional regulation. Fire hazard? Even after you left? Then You must be terrible at your job! Why don't you want me to share our texts? No reason, I'm sure There is no water damage. It's fixed and good as new. There is no mold and it's all nice and clean. You on the other hand, are full of sh*t( see what I did there? Haha) So you're also a microbiologist And a fire safety inspector And code inspector in addition to an (ADHD informed)organizer expert? What specifically is your educational background that qualifies you to make up nonsense about molds and fire hazards? What are your credentials as an "expert in your field you claim to be. Contacting my landlord cause I'm in violation of my lease? What? So you're a lawyer too? Yes, please do call my landlord. She's excellent at spotting "crazy.". Much better than me, clearly. "I'm calling your landlord" Who says that? "The person trying to help me?" You were a hired professional being paid for a service who did a terrible job. Am I supposed to be grateful for having my specific requests expressed at length blatantly dismissed? Regardless, pretty self-righteous and judgmental to try to shame a person's home, even when you Are lying. You're showing your character. How ugly. Why would anyone want someone so sanctimonious and hurtful like you in their house? Writing "I wish you all the best" for people to read doesn't change the person you've repeatedly already shown yourself to be. 2/24 The adventure continues haha "I now see your situation was unique" Right, it's My unique situation and not that you behaved arrogantly and ignored my specifically spelled out requests that you agreed to honor. With my "tragically unique " situation unlike Any Other, haha, it was all about function and practicality. If you had any actual experience with ADHD as you claimed you would've known that. Most of what you did made no sense for that goal. It made the room look better but made the things I do daily less convenient. You took already categorized and sorted items and moved them into bins that were too small in order to fit them in the tiny closet. Looked nice. Can't see the things I need anymore. Not helpful. That's the complete opposite of my stated goals that we discussed at length. Except the shoes. Already told you, very happy with the shoes! Give it a rest, Kate. You need to move on. You were terrible. It's unfortunate but you'll be fine. I'm not going to allow you to lie since it seems to come very easy for you. I am very familiar with your personality type. You were literally gaslighting me and it was pathetic. You think denying magically changes how objective reality works? People like you love to make straw-men arguments and/or launch personal attacks to try to make people defensive or angry. But I know your playbook very well. You wrote a whole new response as another cringy attempt at discrediting me. That's going to backfire because Luckily, I still have your original response. You sure do seem to have a lot of time. Business slow? So is it okay to share our texts so you can prove how professional you were?

Kate spent the afternoon with us helping to cull and organize our clothes. She has a fantastic…read morepositive attitude and obviously enjoys what she does. Her passion for a tidy and decluttered life is infectious. She not only helps with practical matters, but shares a meaningful philosophy about how maintaining your space can bring joy and meaningful change to your life! We look forward to integrating what she taught us into our lives moving forward. Highly recommended for anyone looking to organize their lives and kickstart a tidy mentality.