The Decked Out Factory

Excellent work. Thank you guys for helping me take my business to the next level. I will definitely…read morebe back, plus I'll be sending my customers seeking vinyl work your way.

I was very impressed with how quickly they responded to my initial email which was sent at the end…read moreof the day. Within a couple of hours I had a response and Jarrod was out the next day to take measurements and discuss what I wanted. In two days he had me proofs and in 4 business days he delivered and installed my window lettering. Sign Smart is professional, quick, affordable, super friendly and easy to work with, we will definitely be using them again!!

Mojo Signs and Threads

(1 review)

We had Troy Alexander design a CNC into a walnut board-of Lake of the Ozark! it's just amazing!…read morevery happy with the work!!

From the owner: We are a custom sign and apparel print shop. We can create 3 dimensional signage, Vehicle wraps,…read morebanners, wall paper and so much more. We print high resolution imagery on metal, plexiglass, paper, vinyl, canvas and more. As far as apparel goes, we can print on most any fabric using our 3 in-house printing technologies. One stop shopping for your business apparel and signage, sports teams shirts and hats and home portrait and decor needs. If you want to dress up your boat, we can do that too with a new colorful transom sign. it can be illuminated or not, 3 dimensional or printed vinyl. Come see us and lets start a conversation...

Southtown Graphix

1.0

(1 review)

This lady answered my review on her FB page and blocked me so I couldn't reply…read more This is my answer to her post on FB trying to lie and make herself look better... That's funny bc we had a scheduled appointment to install, (2 weeks ago). I called your business and the number on your front door (cell) and left messages, which you never called back. This has been over 2 weeks and you only just now reply bc of my review, trying not to look bad to people that read reviews. Well, I'm not fooled and have taken my business somewhere reliable.

From the owner: Here at Southtown Graphix we can do most anything in graphics. From signs and banners to bumper…read morestickers to vehicle wraps. We keep everything in stock here at our shop and our motto is "graphics while youn wait" ! Our equipment is all top of the line. Including a new Mutoh $15,000 wrap printer and a Epson 9800 Pro photo printer. We can print photos up to 44" with the Epson. You will find our prices to be the most reasonable at the Lake and we will strive to earn your business! Thank you, Steve DeLong

Pointe Oasis

4.7

(25 reviews)

I'm giving them a 5 for their service/pleasant attitude, rental rates, and willingness to help…read more Only drawback, and I didn't subtract points because they were so accommodating, was "bragging about the fleet". Granted, our boat had about 400 hrs on it/wasn't that old, it was just a rough boat concerning throttle response, steering and a few gauges were pretty flakey. I was t expecting a Donzi, but our particular boat, was a rental, that appeared to be driven pretty hard. Overall though, I would definitely recommend

The best service. So friendly and helpful. We are not expert boaters but the owners took their time…read moreand gave us all the information we needed. Would highly recommend!

Kelly's Port

3.4

(18 reviews)

I have had a VERY good experience dealing with Kelly's Port at Lake of the Ozarks…read more We began dealing with them last summer - ultimately bought a boat there. We've dealt with both Sales (Lucas R) and Service. We have also had interactions with Kyle Kelly. All of it has been really outstanding. They clearly understand the concept of customer service and priority. Recently hauled our boat down for a special repair - Monday AM - left here early - got there at 8:30 - and their service techs were waiting on me. Literally 46 minutes later - I was OUT of there - with FIXED BOAT in tow and headed back to Kansas City - and home by 12:30. Sometimes you run into an operation that "gets it" when it comes to customer service - and they certainly do! They get my highest recommendation and have earned me as a long term customer.

Bought a used Benny. 2.5 years old...120 hours. It was great but needed a little warranty work…read more The service department came to my dock and did what needed to be done Boat sale? Great experience Service? Ditto Questions? Answered quickly and professionally.

Iguana Marine Group

3.7

Great place to get a boat or accessories from. From the sales guy, through the sales manager,…read morefinance department, and parts department, everyone was very friendly and helpful. I would highly recommend them for all your boating needs. Update: Jacob, our sales guy, has been terrific long after the sale. Thanks and hope people are coming your way.

Just bought a Cruisers Yachts from Iguana. Had great interactions from Steve at sales, Travis and…read moreBob in Service, and Joel as one of the owners. What a delightful experience. They knew the product and bent over backwards at transport and delivery to the East Coast. Top notch organization.

Motor Medic Small Engine & Boat Repair

3.6

(5 reviews)

Brandon was fantastic. Great, prompt service at a great price. I would recommend Brandon and Motor…read moreMedic to anyone. Thanks Motor Medic!!

comes out promise of 100 to travel to my house and 100 to diagnose. First he says my utv has…read morenegative vacuum which is his claim why it doesn't start. He's gonna adjust the valves and should be good. Then says he seen some gunk in my carb but he doesn't think that's why it fails to run and mentions that the intake was partially open, ya know sucking dust directly into the carb. Which my complaint was it ran great then gradually got worse to the point where it didn't start. Doesn't clean carb just leaves my rig disassembled. He then claims it's the stator because my solid spark Doesent look blue enough, and that the stators for these things are really expensive. he looks the part up from his supplier right with me standing there and says oh i guess it ain't bad but ya 200 and something. I said to order it and he says he normally needs money down but since under 300 he's not worried about it. 5 or so days later they request money to order the part. I sent anyway plus the agreed 200 except the part had now got 100.00 more expensive still whatever. There's not a lot of mechanics at the lake so I just sent. Week goes by without hearing anything I contact the wife on their business page she says she has to check and blames the delay on me not sending the money that wasn't requested or required And then says he will be out in the next 2 days. She was then rude and condescending and I called her out on it, then blocks me from the business page of the business I'm dealing with. He eventually text me says the part isn't in from his supplier blaming the post office being shut down. The next week he still claims the part isn't in after some back and forth arguing he sends a snap of a part that's 12.00 range and I respond my part was 12.00. Give a dumb excuse then sends a snap of the estimated delivery of a stator if you order now, not an ordered part. I call him out on that and for the fact he's buy cheap knock pff parts from Amazon and being the only Amazon customer in the world that it takes a month to get what they ordered. I then tell him to refund my money and he says he'll bring my part. I'm not a mechanic and I certainly wouldn't use anything other than oem parts. More back and forth arguing and insults so I leave a review on Google and say if you refund the money for the parts you can keep the original 200 and I'll delete the review. He refused and then had one of his friends leave a negative fake review on my business that he had no affiliation with what so ever. He came to my house and broke my personal machine. And had them leave a review on my business. Then he seen I was bbb accredited and tried to leave a negative review on my bbb page, which they denied. Then later sends me a pic of a stator unpackaged because he didn't want me to see the brand. This guys is lower than low and his wife you see on here is just as bad. For 2 days they kept sending stuff like my birth year and calling me James instead of Jim as if they ciphered some secret code not being smart enough to understand Jim is short for James. Do not do business with these people they just scammers, I'm guessing the positive reviews they have are his buddies being he uses them to post negative reviews on people. Either way this has to be one the most insane experiences I've had at the lake and I've felt with a lot of bad businesses out here

MarineMax Osage Beach

3.7

We have dealt with Marine Max for our Sea Ray in the past, and service department was great…read more However, we went to purchase a floatation device for a disabled family member today, even though it was 50% more than the manufacturer website, because we wanted it now, this is what they unapologetically sold us at their full overprice. They did tell us how to clean it up though, how thoughtful. Formula has much better prices on accessories. Live and learn....

Can't say enough about how responsive MarineMax has been. We bought a used boat and had some issues…read moreright of the bat. Both mobile and in-house crew are awesome to work with. We are new boat owners and Byron returned my calls when we broke down on Lake and helped us figure out what to do. Had it into their shop twice and when same issue happened again, they did the right thing and made it right.

The Decked Out Factory - boatpartsandsupplies - Updated August 2026

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Kelly's Port

3.6

(5 reviews)

Great experience. Bought a used 2 yr old Bennington…read more Rob was great through the whole process Needed service...made a call...it happened as they said it would. Would buy from here again.

Bought my boat last year. Sales and delivery process was great. Owner is excellent and loves…read morecustomer. Service was ok but people are pretty rude and arrogant in the office there. Hope it improves. Boats are like houses and you want nice service managers and leaders looking after you and your investment.

LOTO Lift

4.0

(8 reviews)

DO NOT BUY FROM THEM! THEY DON'T HONOR THEIR WARRANTY!! I had a failed part on a lift I bought…read moreunder warranty and they blamed it on the control box company. They lied about testing the lift when it dropped and totaled my boat. They will not take ownership on their warranty! The owners hide and can't talk to any of them because they know they are liable for a failed lift. The control box company told me they never registered the box. The box was 3 years old before they installed it on my lift! I have $60,000 in damages. I had the same problem a year ago with my lift and they did not pressure test or get the control box company out to test it because they knew it was not warrantied. If they did come out the lift would have been fixed and all of this wouldn't have happened. BUYER BEWARE!!!

New Boat Lift: 6800 LT model…read more I had a tough decision to make as I had an existing relationship with a great team that provides another brand of lifts to replace our "Old" lift destroyed this winter due to old age. Doing my own research, I came across Casey and His Team and decided to hear him out on the advantages of the Loto Lift 6800 LT. Casey knows his lifts and while he did not "Bad Mouth" the other brand, he did feature the advantages of his lift. I made the decision to go with an unknown team over the great service of the known team simply because I felt the Loto Lift had too many features I could not pass up: I COULD NOT BE HAPPIER ABOUT THAT DECISION. Casey was scheduling a few weeks out and gave me a tentative date for removal of the "Old" and installation of the "New". As the date approached, he contacted me with the exact date so we could be there. They came as scheduled and the installation was 100% professional. I cannot thank him and his team enough. I have a second lift of the "Other Brand" that is still reliable, but comparing these two lifts Side-by-Side is a "No Brainer". I simply love that all of the hardware is above the water and the construction of the 6800 LT is incredibly impressive. I cannot give a higher rating for both Before the Sale and Installation. Friendly, competitive and professional throughout the installation. Everything I witnessed convinces me that Casey and his team will stand by their work for years to come. When the time comes, I will definitely consider the Lotto 6800 LT model! Thanks to everyone at Loto Lift!

Wake Effects

(8 reviews)

•$$

Great Customer Service! I called and talked on the phone for about 25 minutes going over my riding…read morestyle, what boat and waves I'm riding and after, I landed on the choice of this board and they had it labeled and shipped out same day and had it 5 days later in Cali. They took the time to write a note and hooked it up with some merch. I also found the same board and got to rent it out while I waited and found this board to be exactly what I was looking for. Great Staff at Wake Effects!

Wake Effects is by far the best boat dealership I've been to! They have a great people working…read morethere that are willing to help you find the right fit whether that's a boat, wakeboard, rope or anything else! I highly recommend stopping at Wake effects if you are at the Ozarks. The Wake effects team always makes sure to accommodate for whatever you might need.

Ozark Yachts & Motorsports

3.0

Bought a 2022 Sea Ray 270 SDX from Colin. He was super helpful, flexible & willing to work with us…read moreon our schedule. Living in KC & only being at LOZ on the weekends stretched the sales process out. He has been very patient. We had 2 minor issues with the boat come up during our test drive. He's resolved one of them & is working on fixing the other. Took possession of the boat last weekend. Very happy with our purchase and the level of service we've received from Colin. Highly recommend.

Where do I start! I called about a boat I've seen for sale over a year. I call and plan to fly…read moredown..... The big snow storm changes that. So I give the guy an offer, and state I'll pay half up front. Remaining in sea trial. Fine.... He sends me a purchase agreement with a 3/15 date on it. Never asked or mentioned dates.... I reply I will be on Military duty til 4/1. He states can't do that have other buyers this and that all of a sudden. Now he won't respond. Your typical Crooked all about ME salesman. So much for support out Troops!!!

Econo Lift

We own two of their lifts. One is probably 20 years old--or more. They make a great product and…read morestand behind it. Couldn't raise the older lift because of a large crack in the housing for the pump motor. They came out right away and made the repair. I was so relieved that they took care of it all. This is a good business!! Thanks Kyle!

I just got my new duel pwc lift from Econo lift this was by far the best experience I could have…read moreask for Steve and the crew took great care of all the dealing from showing me the lift when I was looking and when I called on the phone to order it told me when they would put it in and the price was exactly what they told me and did a top notch job installing it thank all at Econo lift Camdenton mo.

Premier Advantage Marine

3.7

Stand behind what they sell!!! This company sold us a boat that is listening and shifter actuator…read morewent out after 2 months owning it. Never again will I buy from them and will tell everyone!

While on Vacation in Lake of the Ozarks, our outboard on our Triton suddenly stopped after slamming…read moredown on a huge wave. My husband remembered Lighthouse and called them on Tuesday morning. The men were knowledgeable and fixed the problem economically as well! Lighthouse will be our #1 to go to with our Outboard!

Aqua Toys

4.6

(28 reviews)

BEST place to rent Pontoons and WaveRunners- Launching from this location is close to great…read morelakeside dining. Our Pontoon was in excellent condition and held our group comfortably! So nice to add the lily pad and tube. Thanks to Jim, Bob and the AquaToys team for another great memory on the LOTO!

Fantastic Family owned business! Easy to find, GREAT prices and awesome customer service. If you…read moreare a novice or a pro on the water they will help you with suggestions of boats, water toys, and even some tucked away destinations.

Fibersteel Boat Lifts

Fibersteel did a great job of installing our boat lift at Old Kinderhook. They also added walk…read moreboards on each side, and we were very pleased with the quality of their work. Would recommend them for your lift and walk board needs.

I used to install Fibersteel boat lifts as well as many other brands, they are as good as any lift…read moreout there, I also owned one for about 10 years, before I sold my boat, all metal out of the water design (very important) heavy duty, and I especially like the square tanks, makes them very sturdy, if I buy another one, it will be a Fibersteel lift. The other lifts all have multiple tanks are pontoons, which means many more air hose connections, which eventfully means leaks that will cause your lift yo leak down overnight, with Fibersteel, just one hose to worry about unless you get a really big lift, that has more than one tank.

Lake Lift

Great service shows up on time and the bill is what they said it would be If you need your boat…read morelift serviced or moved give them a call

Our experience with Lake Lift so far has completely surpassed all of our expectations. We purchased…read morea used lift for our pontoon boat from Lake Lift in 2009. The service we've received from them has been impeccable. They are spot on in delivering customer service. Thank you Jason!

Augello's Pontoon Welding