Here's a good one...never buy a boat on EBAY! Or from these liars!…read moreMarineMax listed a Nautique Air SV211 on EBAY and represented it as EVERYTHING works! HAH! The ONLY thing that worked was the radio and even then the remote did not. This boat was SOOOO neglected that another Nautique dealer in Michigan just shook their heads and basically said "told you so". They did a masterful job putting the old gal back on her feet after I paid out another 8k! I complained to the Sales Manager and he basically told me pound sand.. you bought a "used" boat. CORRECTION...I bought a majorly misrepresented boat from a bunch of liars.... Caveat emptor anyone choosing to deal with these guys...

We have a 2007 Sea Ray sundancer and we bought it from MarineMax in 2016. We love the people there…read moreand everyone is so kind. If anything needs to be done to our boat it's MarineMax and nothing else. And whenever we take our boat in we know it's going to run better than ever when we get it back. Defiantly recommend MarineMax Lake Ozark for your next boat! And don't worry about getting a bad salesmen, because there are none

Can't say enough about how responsive MarineMax has been. We bought a used boat and had some issues…read moreright of the bat. Both mobile and in-house crew are awesome to work with. We are new boat owners and Byron returned my calls when we broke down on Lake and helped us figure out what to do. Had it into their shop twice and when same issue happened again, they did the right thing and made it right.

We have dealt with Marine Max for our Sea Ray in the past, and service department was great…read more However, we went to purchase a floatation device for a disabled family member today, even though it was 50% more than the manufacturer website, because we wanted it now, this is what they unapologetically sold us at their full overprice. They did tell us how to clean it up though, how thoughtful. Formula has much better prices on accessories. Live and learn....

I have had a VERY good experience dealing with Kelly's Port at Lake of the Ozarks…read more We began dealing with them last summer - ultimately bought a boat there. We've dealt with both Sales (Lucas R) and Service. We have also had interactions with Kyle Kelly. All of it has been really outstanding. They clearly understand the concept of customer service and priority. Recently hauled our boat down for a special repair - Monday AM - left here early - got there at 8:30 - and their service techs were waiting on me. Literally 46 minutes later - I was OUT of there - with FIXED BOAT in tow and headed back to Kansas City - and home by 12:30. Sometimes you run into an operation that "gets it" when it comes to customer service - and they certainly do! They get my highest recommendation and have earned me as a long term customer.

Bought a used Benny. 2.5 years old...120 hours. It was great but needed a little warranty work…read more The service department came to my dock and did what needed to be done Boat sale? Great experience Service? Ditto Questions? Answered quickly and professionally.

Great experience. Bought a used 2 yr old Bennington…read more Rob was great through the whole process Needed service...made a call...it happened as they said it would. Would buy from here again.

Bought my boat last year. Sales and delivery process was great. Owner is excellent and loves…read morecustomer. Service was ok but people are pretty rude and arrogant in the office there. Hope it improves. Boats are like houses and you want nice service managers and leaders looking after you and your investment.

This review is for a Yamaha WakeboosterI ordered online. I'm giving them 4 stars, would be 5 if…read morethey would've replied to my e-mail. Otherwise, got my part that was sold out everywhere. Also, the best price on internet.

Buy your Yamaha from somewhere else and get it fixed somewhere else there service dept. is…read moreterrible- Took a jet ski in that needed a 15 min fix and they said they didn't have time yet we talked to one of the mechanics and he said no problem I can do it but the service girls and Mgr. said no it would be 2 weeks. Just buy from another dealer you will be happier

Spoke to service 20 minutes ago. Bought the boat from them when they where Advantage and was a…read morereliable customer since. I had already called twice during business hours since Friday July 10. Each time I was told we are slammed and will call back, no call back. I asked for an appointment and was told Aug 13. I said not good enough and I could go somewhere else. Today is July 13. I miss the previous owners. At no time did I become angry. This terrible customer service. A negative rating. This dealer is not even close to the standard set by there previous organization. MINUS 10 black stars I had to give 1 star to post a review, what a joke.

The people here are attentive and friendly. They answer the phone and they do what they say they…read morewill do. They are very honest and caring. I was about ready to get swindled by another source who were saying I needed the outdrive rebuilt, but after taking it here they just fixed the problem and I was on my way in a few days. They even sent a mechanic to my dock. I won't be going anywhere else in the future.

Great service shows up on time and the bill is what they said it would be If you need your boat…read morelift serviced or moved give them a call

Our experience with Lake Lift so far has completely surpassed all of our expectations. We purchased…read morea used lift for our pontoon boat from Lake Lift in 2009. The service we've received from them has been impeccable. They are spot on in delivering customer service. Thank you Jason!

It doesn't matter if you are dealing with the staff in the repair shop or the rental shop EVERYONE…read moreis simply amazing and very accomodating!!! We have been coming here for years and wouldn't dare go anywhere else! You can definitely trust them Thank you Nicole T

This place is horrible pretty much destroyed my $100,000 boat and treated me like total crap didn't…read moreeven care. Do not give this place any business if you care about your boat.they even said I had a blown engine when it was just fine

I called Jeremy to buff and clean my boat so we could get it listed with a broker. It looks…read moreamazing. Can't recommend them enough! My husband and I are thinking about keeping it now LOL.

I have been trying to communicate with Jeremy with My Clean Boat for about a year regarding our…read moredissatisfaction with the job his employee "completed" on our runabout boat. Please note that this service is not inexpensive....we ended up spending $1,200 to have the oxidation on our 22 foot runabout removed. While most of the oxidation is gone, and the boat looks much better, areas around the lettering on the boat were not completed because the worker said he did not have the correct tools with him to complete those areas and he would have to return later to do so. Also, one side of the boat still has swirl marks from whatever kind of machine he was using, and he splattered the compound he was using on one of the pontoons on our lift. I was told this would "wash off in the water." It has not washed off and we are unable to get it off, and don't feel as though WE should have to remove it. Our job was started at the end of the summer 2019. We finally had to leave the area and Jeremy told us he would have his worker return to take care of the issues we were concerned about. Please be aware that I'm writing this in August of 2020, and we found our boat in the exact condition it was in when we left it last summer. The only response to my concerns was that Jeremy "would put us on the schedule." That was in mid June. After a month I tried to contact him to see where we were on that "schedule." I have heard nothing from him. My last email to him was to inform him that if I did not hear from him within the week, I would be contacting the business that recommended his company and writing a negative YELP review. That did not even get a response. We spent a great deal of money to have this boat worked on, and we do not feel it was completed to our satisfaction. Please be aware that the owner of this business does not seem to care about the quality of his services and is missing in action if you need to get further service. My advice: Do not use this business. They can not be trusted to complete a job after they have your money.