Brandon was fantastic. Great, prompt service at a great price. I would recommend Brandon and Motor…read moreMedic to anyone. Thanks Motor Medic!!

comes out promise of 100 to travel to my house and 100 to diagnose. First he says my utv has…read morenegative vacuum which is his claim why it doesn't start. He's gonna adjust the valves and should be good. Then says he seen some gunk in my carb but he doesn't think that's why it fails to run and mentions that the intake was partially open, ya know sucking dust directly into the carb. Which my complaint was it ran great then gradually got worse to the point where it didn't start. Doesn't clean carb just leaves my rig disassembled. He then claims it's the stator because my solid spark Doesent look blue enough, and that the stators for these things are really expensive. he looks the part up from his supplier right with me standing there and says oh i guess it ain't bad but ya 200 and something. I said to order it and he says he normally needs money down but since under 300 he's not worried about it. 5 or so days later they request money to order the part. I sent anyway plus the agreed 200 except the part had now got 100.00 more expensive still whatever. There's not a lot of mechanics at the lake so I just sent. Week goes by without hearing anything I contact the wife on their business page she says she has to check and blames the delay on me not sending the money that wasn't requested or required And then says he will be out in the next 2 days. She was then rude and condescending and I called her out on it, then blocks me from the business page of the business I'm dealing with. He eventually text me says the part isn't in from his supplier blaming the post office being shut down. The next week he still claims the part isn't in after some back and forth arguing he sends a snap of a part that's 12.00 range and I respond my part was 12.00. Give a dumb excuse then sends a snap of the estimated delivery of a stator if you order now, not an ordered part. I call him out on that and for the fact he's buy cheap knock pff parts from Amazon and being the only Amazon customer in the world that it takes a month to get what they ordered. I then tell him to refund my money and he says he'll bring my part. I'm not a mechanic and I certainly wouldn't use anything other than oem parts. More back and forth arguing and insults so I leave a review on Google and say if you refund the money for the parts you can keep the original 200 and I'll delete the review. He refused and then had one of his friends leave a negative fake review on my business that he had no affiliation with what so ever. He came to my house and broke my personal machine. And had them leave a review on my business. Then he seen I was bbb accredited and tried to leave a negative review on my bbb page, which they denied. Then later sends me a pic of a stator unpackaged because he didn't want me to see the brand. This guys is lower than low and his wife you see on here is just as bad. For 2 days they kept sending stuff like my birth year and calling me James instead of Jim as if they ciphered some secret code not being smart enough to understand Jim is short for James. Do not do business with these people they just scammers, I'm guessing the positive reviews they have are his buddies being he uses them to post negative reviews on people. Either way this has to be one the most insane experiences I've had at the lake and I've felt with a lot of bad businesses out here

While on Vacation in Lake of the Ozarks, our outboard on our Triton suddenly stopped after slamming…read moredown on a huge wave. My husband remembered Lighthouse and called them on Tuesday morning. The men were knowledgeable and fixed the problem economically as well! Lighthouse will be our #1 to go to with our Outboard!

They have been winterizing our boats for years. I thought I would shop around last season and was…read moredisappointed with the additional fees of another marina. Consistent and reliable service from Lighthouse. I like "turn key" service and thy will do that for us. Another company took our plugs one year and we had to pay an additional $85 to unwinterize. I am very happy with the service here...

I'm giving them a 5 for their service/pleasant attitude, rental rates, and willingness to help…read more Only drawback, and I didn't subtract points because they were so accommodating, was "bragging about the fleet". Granted, our boat had about 400 hrs on it/wasn't that old, it was just a rough boat concerning throttle response, steering and a few gauges were pretty flakey. I was t expecting a Donzi, but our particular boat, was a rental, that appeared to be driven pretty hard. Overall though, I would definitely recommend

The best service. So friendly and helpful. We are not expert boaters but the owners took their time…read moreand gave us all the information we needed. Would highly recommend!

Great custom cover and outstanding craftsmanship with my interior replacement! Brandon and team are…read moregreat to work with!

From the owner: NautiAft Covers is a boat cover manufacturer right here at Lake of the Ozarks!! We offer digitized…read moreboat covers to ensure the most proper and efficient fit. (Call us we may have your boat in our system!) NautiAft strives daily to improve our products making your investments longevity possible. From upholstery to your gel coat, we want to protect it in style!! We offer all things soft for boats such as: Bimini tops, Boat Enclosures, Boat Upholstery, Carpet, Custom Boat Covers & Sunpads. We are custom, that being said we are not limited to boats! We can cover grills, bars, TVs and more!! Want to enclose your deck? We can do that too!! Give us a call! Let us cover your aft today!!

Extensive Damage, Poor Accountability - Boat Left Molded, Undriveable, and Uncompensated…read more As someone who's owned and maintained boats for over 20 years, I try to support local marinas when possible but my experience at Berger's Marina was by far the most frustrating, unprofessional, and costly I've ever had. I brought my boat in running perfectly for simple yearly preventative maintenance: an oil change, impeller, and routine filter work. I even brought all the parts they asked for. After their service, my boat was undriveable. The engine wouldn't accelerate properly, and it sat at their marina for three weeks while they tried to figure out what they missed. Only weeks later did Dan, the owner's son, admit that he missed a key internal filter that caused the problem. He even told me to my face: "I didn't know there was a filter up inside the engine." So I ordered the missing part on April 3rd which was weeks after their first failed repair. This wasn't a complex job, yet their oversight turned a one-day maintenance visit into a multi-week disaster. But it didn't stop there. I was told multiple times the boat was protected during this downtime. It wasn't. When I picked it up, it had clearly been left out in heavy rainstorms, resulting in: -Moldy, soaked canvas -Ruined carpet and vinyl -Water-damaged electrical system (radio and navigation lights dead) -Stained seating and floating gear -Hours of cleanup, drying, and damage control on my part In an email, Carolyn from Berger's stated: "We are very sorry... We did not know there was a cover for the boat... But as you well know, we've had a few major storms this spring." So yes, they acknowledged the damage and the storms, and admitted they didn't cover the boat or know there was a cover onboard (it was onboard, clearly visible). But despite this apology and multiple attempts to resolve things respectfully, they have: -Refused to take responsibility -Refused to offer compensation or insurance info -Deflected blame, suggesting I brought in a boat with "a list of issues"--false. I brought in a clean-running boat and had the before/after videos to prove it They even had the audacity to say in writing, "We take responsibility," while also stating their attorney says they bear no liability. That contradiction says everything you need to know. Sadly, my experience matches many other public reviews. Just look at what others have said: "Each time I have service performed, I find something wrong" "Never done on time or put back together when they say" "Boat plug left out, batteries dead" "Tried to blame me for damage they caused" "Snippy, careless, and refuse to accept fault" I gave them multiple written opportunities to make this right. I even offered for them to go look themselves. They ignored all of them. So I've now filed with the Missouri Attorney General, Better Business Bureau, and plan to escalate this further through legal means and boating forums. If you value your boat and your peace of mind, take your business elsewhere. There are plenty of reputable marinas at the lake who will treat you and your equipment with the professionalism that Berger's clearly lacks. -- Jeff H. Verified boat owner Southwood Shores, Dock 11, Slip 6

Awful experience, workers are jerks, paid 20 dollars to launch boat and was told to leave. As a…read morebusiness owner, I like to support local businesses but this was the worst and most terrible customer service I've ever seen. Don't go here. Impatient people.

These guys and gals are awesome. Doug was especially helpful if finding boat engine parts for me…read more His patience was incredible. Prices were good and their shipping manager got the parts shipped right out. I will definitely call them again when I need more Mercury outboard parts. Super pleased.

From the owner: Serving the entire Lake area since 1973, family owned & operated!…read moreFull marine maintenance, service, repair, parts, warranty, storage, and home to the Lake's largest boat salvage yard with over 800 boats!

Thank you Matt and Steve for your same day service to fix our Bennington pontoon. You do great…read morework and are always there for us. your promptness excited our three little nieces and nephews because they could tube during their three days at the lake. You guys are the best!! Dan and Peg K

Matt and Aleta are just fantastic. I arrived 500 miles from home with a serious boat issue that…read morewould have ruined our vacation. Matt jumped on it and got us back on the water in under 2 days, saved our vacation. (Our only chance to do anything this year due to Corona). Nice facility. Good location. Really nice, decent, honest and fair people.

Alex will take great care of you whether it's a phone call or in-house service, he has your back…read more He also has mechanics of specialize in every machine. If you want the service that you can rely on look no further.

From the owner: Welcome to Jet Ski Me, Lake of the Ozark's premiere personal watercraft mobile repair service,…read morewhere your satisfaction is our number one goal. Jet Ski Me specializes in personal watercraft. We know what it takes to keep your machines on the water, not sitting at the shop. We provide both on-site repair or simple pick up and delivery options to take care of all your PWC service needs. Exacting service standards, top quality work and peak performance is our #1 priority. With more than 30 years as an avid PWC rider, racer and mechanic, there's no better choice for your service, repair and high performance needs. Unlike many other shops in the area, we are the only one completely dedicated to personal watercraft. It's simply all we do. 364 days a year.