Stand behind what they sell!!! This company sold us a boat that is listening and shifter actuator…read morewent out after 2 months owning it. Never again will I buy from them and will tell everyone!

While on Vacation in Lake of the Ozarks, our outboard on our Triton suddenly stopped after slamming…read moredown on a huge wave. My husband remembered Lighthouse and called them on Tuesday morning. The men were knowledgeable and fixed the problem economically as well! Lighthouse will be our #1 to go to with our Outboard!

Here's a good one...never buy a boat on EBAY! Or from these liars!…read moreMarineMax listed a Nautique Air SV211 on EBAY and represented it as EVERYTHING works! HAH! The ONLY thing that worked was the radio and even then the remote did not. This boat was SOOOO neglected that another Nautique dealer in Michigan just shook their heads and basically said "told you so". They did a masterful job putting the old gal back on her feet after I paid out another 8k! I complained to the Sales Manager and he basically told me pound sand.. you bought a "used" boat. CORRECTION...I bought a majorly misrepresented boat from a bunch of liars.... Caveat emptor anyone choosing to deal with these guys...

We have a 2007 Sea Ray sundancer and we bought it from MarineMax in 2016. We love the people there…read moreand everyone is so kind. If anything needs to be done to our boat it's MarineMax and nothing else. And whenever we take our boat in we know it's going to run better than ever when we get it back. Defiantly recommend MarineMax Lake Ozark for your next boat! And don't worry about getting a bad salesmen, because there are none

Started with a phone, called ended with expert service and a new boat. Professional, knowledgeable…read moreand simply easy to work with. Drove past this place several times, beyond glad we stopped.

Thank you Matt and Steve for your same day service to fix our Bennington pontoon. You do great…read morework and are always there for us. your promptness excited our three little nieces and nephews because they could tube during their three days at the lake. You guys are the best!! Dan and Peg K

Matt and Aleta are just fantastic. I arrived 500 miles from home with a serious boat issue that…read morewould have ruined our vacation. Matt jumped on it and got us back on the water in under 2 days, saved our vacation. (Our only chance to do anything this year due to Corona). Nice facility. Good location. Really nice, decent, honest and fair people.

Spoke to service 20 minutes ago. Bought the boat from them when they where Advantage and was a…read morereliable customer since. I had already called twice during business hours since Friday July 10. Each time I was told we are slammed and will call back, no call back. I asked for an appointment and was told Aug 13. I said not good enough and I could go somewhere else. Today is July 13. I miss the previous owners. At no time did I become angry. This terrible customer service. A negative rating. This dealer is not even close to the standard set by there previous organization. MINUS 10 black stars I had to give 1 star to post a review, what a joke.

The people here are attentive and friendly. They answer the phone and they do what they say they…read morewill do. They are very honest and caring. I was about ready to get swindled by another source who were saying I needed the outdrive rebuilt, but after taking it here they just fixed the problem and I was on my way in a few days. They even sent a mechanic to my dock. I won't be going anywhere else in the future.

This place is horrible pretty much destroyed my $100,000 boat and treated me like total crap didn't…read moreeven care. Do not give this place any business if you care about your boat.they even said I had a blown engine when it was just fine

Had general maintance done of my boat coming out of storeage. It was done incorrectly and I had to…read moretake it back. Which is a problem considering I live 3 hours away. Made an appointment to take it back. I told them I wanted to be there when they water tested it. They didn't do this. Assured me it was fixed correctly. Drive home and it was not fixed. I'll never be back, the complete and total lack of respect for my time and inability to do work correctly, I'm beyond mad.

Great Customer Service! I called and talked on the phone for about 25 minutes going over my riding…read morestyle, what boat and waves I'm riding and after, I landed on the choice of this board and they had it labeled and shipped out same day and had it 5 days later in Cali. They took the time to write a note and hooked it up with some merch. I also found the same board and got to rent it out while I waited and found this board to be exactly what I was looking for. Great Staff at Wake Effects!

Great selection of MasterCrafts. Staff is top notch and very helpful. Laid back atmosphere, with…read moretons of Water sports equipment. A "must see" if you are at the Lake of the Ozarks!!!

Great experience. Bought a used 2 yr old Bennington…read more Rob was great through the whole process Needed service...made a call...it happened as they said it would. Would buy from here again.

Bought my boat last year. Sales and delivery process was great. Owner is excellent and loves…read morecustomer. Service was ok but people are pretty rude and arrogant in the office there. Hope it improves. Boats are like houses and you want nice service managers and leaders looking after you and your investment.

This review is for a Yamaha WakeboosterI ordered online. I'm giving them 4 stars, would be 5 if…read morethey would've replied to my e-mail. Otherwise, got my part that was sold out everywhere. Also, the best price on internet.

We had an absolutely fantastic experience with our Surdyke boat rental and wave runner. Both were…read morein excellent condition--clean, well-maintained, and ready to go--making it easy for us to enjoy a wonderful day on the lake, complete with a Sunset Cruise at the end of a fun day! The whole experience was smooth, fun, and exactly what we were hoping for. My only tip, and this is completely on me, is to double-check which location you need to go to since they have two spots on the lake. Once we figured that out, everything was great. We will definitely be back and would highly recommend Surdyke to anyone looking for a great lake day!

Brandon was fantastic. Great, prompt service at a great price. I would recommend Brandon and Motor…read moreMedic to anyone. Thanks Motor Medic!!

comes out promise of 100 to travel to my house and 100 to diagnose. First he says my utv has…read morenegative vacuum which is his claim why it doesn't start. He's gonna adjust the valves and should be good. Then says he seen some gunk in my carb but he doesn't think that's why it fails to run and mentions that the intake was partially open, ya know sucking dust directly into the carb. Which my complaint was it ran great then gradually got worse to the point where it didn't start. Doesn't clean carb just leaves my rig disassembled. He then claims it's the stator because my solid spark Doesent look blue enough, and that the stators for these things are really expensive. he looks the part up from his supplier right with me standing there and says oh i guess it ain't bad but ya 200 and something. I said to order it and he says he normally needs money down but since under 300 he's not worried about it. 5 or so days later they request money to order the part. I sent anyway plus the agreed 200 except the part had now got 100.00 more expensive still whatever. There's not a lot of mechanics at the lake so I just sent. Week goes by without hearing anything I contact the wife on their business page she says she has to check and blames the delay on me not sending the money that wasn't requested or required And then says he will be out in the next 2 days. She was then rude and condescending and I called her out on it, then blocks me from the business page of the business I'm dealing with. He eventually text me says the part isn't in from his supplier blaming the post office being shut down. The next week he still claims the part isn't in after some back and forth arguing he sends a snap of a part that's 12.00 range and I respond my part was 12.00. Give a dumb excuse then sends a snap of the estimated delivery of a stator if you order now, not an ordered part. I call him out on that and for the fact he's buy cheap knock pff parts from Amazon and being the only Amazon customer in the world that it takes a month to get what they ordered. I then tell him to refund my money and he says he'll bring my part. I'm not a mechanic and I certainly wouldn't use anything other than oem parts. More back and forth arguing and insults so I leave a review on Google and say if you refund the money for the parts you can keep the original 200 and I'll delete the review. He refused and then had one of his friends leave a negative fake review on my business that he had no affiliation with what so ever. He came to my house and broke my personal machine. And had them leave a review on my business. Then he seen I was bbb accredited and tried to leave a negative review on my bbb page, which they denied. Then later sends me a pic of a stator unpackaged because he didn't want me to see the brand. This guys is lower than low and his wife you see on here is just as bad. For 2 days they kept sending stuff like my birth year and calling me James instead of Jim as if they ciphered some secret code not being smart enough to understand Jim is short for James. Do not do business with these people they just scammers, I'm guessing the positive reviews they have are his buddies being he uses them to post negative reviews on people. Either way this has to be one the most insane experiences I've had at the lake and I've felt with a lot of bad businesses out here