Spoke to service 20 minutes ago. Bought the boat from them when they where Advantage and was a…read morereliable customer since. I had already called twice during business hours since Friday July 10. Each time I was told we are slammed and will call back, no call back. I asked for an appointment and was told Aug 13. I said not good enough and I could go somewhere else. Today is July 13. I miss the previous owners. At no time did I become angry. This terrible customer service. A negative rating. This dealer is not even close to the standard set by there previous organization. MINUS 10 black stars I had to give 1 star to post a review, what a joke.

The people here are attentive and friendly. They answer the phone and they do what they say they…read morewill do. They are very honest and caring. I was about ready to get swindled by another source who were saying I needed the outdrive rebuilt, but after taking it here they just fixed the problem and I was on my way in a few days. They even sent a mechanic to my dock. I won't be going anywhere else in the future.

Thank you Matt and Steve for your same day service to fix our Bennington pontoon. You do great…read morework and are always there for us. your promptness excited our three little nieces and nephews because they could tube during their three days at the lake. You guys are the best!! Dan and Peg K

Matt and Aleta are just fantastic. I arrived 500 miles from home with a serious boat issue that…read morewould have ruined our vacation. Matt jumped on it and got us back on the water in under 2 days, saved our vacation. (Our only chance to do anything this year due to Corona). Nice facility. Good location. Really nice, decent, honest and fair people.

We stopped in to look golf carts for a use at a beach house. Walker was such a great help. We…read moreappreciated his patience and answers to all of our questions.

We purchased a used golf cart. It was in good shape and they offered a good price. Staff was great…read moreto work with and delivery was as promised. We will definitely use them again

Have had our motorhome in a couple of time for electrical issues, one for a shore power electrical…read morebox that had gotten fried, and a diagnosis for the engine charging system that didn't charge house batteries while traveling. Both times they did a correct diag, got the parts, installed them and charged a reasonable amount. What is really prompting this review is on July the 5th (a Sunday) I found out our roof Coleman AC had a broken fan blade and needed a replacement. We planned to leave that day so I needed a replacement NOW! I called them on a whim and one guy was working, he said they had the part! I immediately drove there and and got the fan, paid for it, and installed it easy job for a DIYer...so happy that they had the part and I got it on a Sunday holiday!! Amazing service!!

Go to any other repair shop--there are plenty in the area!…read more The staff was nice but I asked for 3 things to be looked at. Two were fixed. I was charged $50 for an $18 heating element. I went in with a working water pump, it was just clogged and needed flushed out, and I left with a new water pump. (Hmmm) The two big issues I have are #1) I requested they clean my AC and they didn't even look at it, just told me I need a new one and would I like to proceed? Turns out it just needed to be cleaned (thanks to a friend) and it's working well now! #2 issue is that over an hour and a half was spent on something I did not request to be inspected or fixed. (It was an issue I knew about and was working to resolve.) I spoke up to the repair personnel but they continued. I spoke to the office and was told, "They don't like to leave issues unresolved". At $120 an hour, I did not need them to 'try and figure it out'. They absolutely should've spoken to me before racking up 3.25 hrs--only 2.5 were spent fixing issues. I had a few other minor things that needed attention but after 4 hours and only my heating element and water pump were replaced, I had to call it. I contacted management but that was a waste of time.

We approached the gas dock after the business was closed. We saw a silver Lincoln in the distance,…read morecoming down the dirt road. A nice man screamed, do you guys need gas we signal yes, and he came immediately. Turns out it was the owner, Travis. He was as gracious as they come. If you want to support a small business and need gas, choose this establishment. Just a wonderful experience. If Travis happens to be around, introduce yourself. Salt of the Earth, gentleman and fun lover. Runs a great business.

I would not take a boat to this place. Mechanic and manager of the place clearly do communicate…read more Merlyn is possibly the most unprofessional mechanic I've ever done business with. Left the boat for 2 months checking on frequently. With no answers and never calling back. Finally went and removed the boat from the marina completely filthy! Avoid and visit another marina for repairs.

They don't back their campers. They're lazy and greedy. Even with expensive extended warranty.read more

My husband and I would recommend Quality RV over any RV/ vehicle dealership we have ever dealt…read morewith. We live in Washington State and found the Coach ( that is what my husband calls it now ) that we had been looking for online Linn Creek, Missouri. We decided what the heck it is what we want and the price was something we could not say no to. We were not able to arrange our time off for nearly a month and they held it for us for a very small deposit. It is at 27 Hour Drive and with road construction we ended being a couple hours late. They were still very nice, friendly, down to earth, knowledgeable people and we will recommend them to people in the future. Thank you Cody, Travis and Charlie, you guys are the best and hope to see you again someday!

Stand behind what they sell!!! This company sold us a boat that is listening and shifter actuator…read morewent out after 2 months owning it. Never again will I buy from them and will tell everyone!

While on Vacation in Lake of the Ozarks, our outboard on our Triton suddenly stopped after slamming…read moredown on a huge wave. My husband remembered Lighthouse and called them on Tuesday morning. The men were knowledgeable and fixed the problem economically as well! Lighthouse will be our #1 to go to with our Outboard!

Bought a 2022 Sea Ray 270 SDX from Colin. He was super helpful, flexible & willing to work with us…read moreon our schedule. Living in KC & only being at LOZ on the weekends stretched the sales process out. He has been very patient. We had 2 minor issues with the boat come up during our test drive. He's resolved one of them & is working on fixing the other. Took possession of the boat last weekend. Very happy with our purchase and the level of service we've received from Colin. Highly recommend.

Where do I start! I called about a boat I've seen for sale over a year. I call and plan to fly…read moredown..... The big snow storm changes that. So I give the guy an offer, and state I'll pay half up front. Remaining in sea trial. Fine.... He sends me a purchase agreement with a 3/15 date on it. Never asked or mentioned dates.... I reply I will be on Military duty til 4/1. He states can't do that have other buyers this and that all of a sudden. Now he won't respond. Your typical Crooked all about ME salesman. So much for support out Troops!!!