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    The DeBerry Team

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    Highland Homes - Bathtub after the first repair attempt

    Highland Homes

    (43 reviews)

    I purchased a Highland Homes new build, completed in 2023. Within under 2 years, the front door…read morebegan to crack, split, and leak a thick, sticky, sap-like material on the exterior side -- clearly not normal for a new home. I had multiple professional door contractors inspect it, and they all confirmed the same thing: the door was not properly sealed or finished at the factory, and was deteriorating due to a manufacturer defect, not homeowner neglect. The home had only been lived in for about 16 months, and there is no scenario where a properly constructed and sealed exterior door fails like this so quickly. So I submitted a warranty request to Highland Homes. Their first response was to deny responsibility, claiming "no routine door maintenance" had been performed -- which is both inaccurate and irrelevant when the failure is due to poor manufacturing. Most exterior doors don't require routine maintenance this early, especially when factory-finished. I then requested a second opinion and took more time off work for an in-person inspection with Highland's warranty rep, Brad. When he arrived, he didn't even inspect the door -- instead, he told me they couldn't help because the home's warranty had not been transferred to me when I bought the house as a second owner. Frustrated but willing to work with them, I asked: "If I go through the process of getting the warranty transferred properly, can you then help?" Brad clearly said yes, and that as long as the warranty was transferred before the August 30, 2025 expiration, I'd be covered. So I jumped through every hoop -- contacting the seller, the real estate agent, and the warranty company to get the transfer completed. I wasted significant time and energy, only to be told after the fact that Brad had changed his story and now claims this is a "homeowner-resolved issue only." So which is it? What's worse is that this entire conversation -- where Brad confirmed help would be available after a successful transfer -- was recorded on my Ring doorbell camera. It proves everything I've stated here. At this point, I feel misled and completely disrespected. This experience was not only unprofessional, it was deceptive, and shows how Highland Homes shifts responsibility and makes empty promises to avoid honoring legitimate claims. I'm sharing this experience so others know what to expect when something goes wrong in a Highland home. If Highland would like to make this right, I'm more than willing to discuss it. But until then, I'll continue sharing this honest experience -- supported by video evidence -- on every relevant platform to help others avoid the same mistake.

    The Highland Homes at Hillstead are impeccably built. From the architectural designs and options to…read morethe finishes and fixtures you have to choose from at the design center. Every option they provide for you at your design appointment, even the included/no upcharge ones, are beautiful and elegant. I really enjoyed exploring the different floor plans, especially since their website allows you to add customizations. Really cool feature and it helps you envision your life in your new Highland Home! And that pool....come summer it will be a welcome retreat from the heat. Well done, Highland!

    ANA Brokers - We Market your Business and get positive results.

    ANA Brokers

    (11 reviews)

    Oscar and Timothy are hands-down the best brokers in Dallas Texas. Like any good broker, they know…read morethe business and they will walk you through the process with patience and good cheer.. Above and beyond that, however, they're exceedingly courthouse, responsive and insightful.. I also appreciated that Oscar is not quite the back-slapping broker-type; no gimmicks or bus stop ads.. He's calm and collected in his laser focus on your needs and isn't that the kind of guy you want managing the biggest investment of your life ??? I could give many examples, but, here is one: After close of escrow-- Oscar and Timothy had no responsibility at all to help me-- the seller removed a couple light fixtures out of the kitchen and basically said "Good Luck", bye! (They meant well; long story). Oscar took my call even as prepared to go onstage at a conference, and figured it all out for me and I had brand new light fixtures within an hour delivered by Timothy. Oscar and Timothy really are the Dream Team.. My wife was lucky enough to find them after doing a bit of research when we started looking to buy a restaurant early this year. They put so much time and efforts into helping us find the right place but even more than that,, they have great instinct and seem to know what is going to be the best situation for you even before you do.. They were able to gently guide us through our search until we found our Dream Restaurant in the area we didn't even expected and it's so much better than we expected. Plus they're just generally FUN and great to be around.. Business buying can be very scary (specialy when it's your 1st time) and the business brokerage is a weird world and it's SO IMPORTANT to have someone you can trust to have your best interests at heart and help navigating it. I can recommend them enough !!! Thank you so much ANA BROKERS specialy Timothy and Oscar

    I signed NDA for business info and sent proof of funding but no response. I feel like I got duped…read moreinto giving my personal information.

    Lonestar Home Watch - Tin roof country property

    Lonestar Home Watch

    (1 review)

    We used LoneStar Home Watch to check on our home bimonthly while we spent four months in our second…read morehome in another state. They are very professional, very thorough, and provided detailed reports with photos after each visit. They provided total peace of mind for us during our time away. We definitely will use their service again, and can highly recommend them.

    From the owner: Benefits of Using a Home Watch Service when you're away. An…read moreAccredited Home Watch service’s regular visits to your property may prevent or lessen property damage. An Accredited Home Watch service will create a presence in your home which may deter squatters and other intruders. Accredited Home Watch inspectors will look for leaks, insect infestations, mold and other potential threats. An Accredited Home Watch service will deliver consistent an accurate information to you during your absence. An Accredited Home Watch service can make arrangements for work to be done in your absence, leaving you to do what you wish once you return. An Accredited Home Watch service can act as your liaison between contractors, associations, Realtors and virtually anyone that you authorize them to. An Accredited Home Watch service will implement your storm plan. An Accredited Home Watch service will answer alarm calls. Homes controlled by an HOA/POA have bylaws that dictate how their exterior and ground are to be maintained. An Accredited Home Watch service will make itself aware of these rules and make sure that your home is kept within guidelines. They will address any problems with landscapers and lawn services. An Accredited Home Watch service will give you peace of mind, knowing that your home is being looked after by professionals who have your best interests in mind.

    Capital Title of Texas - Corporate Office Building - Suite 560

    Capital Title of Texas

    (15 reviews)

    Worst title company EVER! My company had the misfortune of using Capital Title/Tim McWilliams in…read moreMcKinney, TX to handle the closing on the sale of a commercial lot in McKinney for $700k.  The closing was scheduled for February 7, 2024.  The buyer provided all of their funds and signed all documents.  I signed all the documents on behalf of my company. Mr. McWilliams/Capital Title signed all documents and notarized them. Therefore, closing was complete ... and my company awaited its money.  Mr. McWilliams said the funds would be wired on February 8th. On February 8, 2024, Mr. McWilliams said he needed to see my divorce decree because he thought there was a lien on the commercial lot.  I said there was not a lien, my company owned the lot, and the company was not even a party to the divorce proceedings.  He contacted my ex-husband and he obtained a copy of the decree. He then decided my ex-husband had a lien on the property and Capital Title DID NOT disburse ANY of the funds to my company and Capital Title DID NOT record the signed and notarized warranty deed for the buyers in the Collin County property records.  The seller sued my company and Capital Title.  Then a month after closing, the court of appeals decided that the decree did not create any lien but the closing was still not recorded and my company received no funds.  My company sued Capital Title.  My ex-husband intervened with his false claims.   My company won a summary judgment against my ex-husband, wherein the Judge ruled that there was no lien. My company has yet to complete its suit against Capital Title.   The buyer claims that they want to use a different title company and I do too ... and for some unknown reason the buyers have left almost $183k in escrow with McWilliams/Capital Title.  From my understanding and review of the escrow transactions, the buyer's lender, Valliance Bank, was able to request their $525k be returned to the bank, and Capital Title returned it poste-haste on February 16, 2024, eight days after Capital Title did not perform their end of the transaction. I think a reasonable person would construe that as an admission that Capital Title no longer viewed the contract as valid. The buyers and my company have requested that Capital Title return the buyer's $182,858.04 so that the buyers and my company can enter a new contract and close with a different title company. Unlike Valliance Bank's request, Capital Title is maintaining they cannot return the buyer's money unless and until both parties provide a release of all claims ... INCLUDING a release of all claims against Capital Title, which will terminate the agreement wherein the only party that did not perform ... was Capital Title. WOW! How shady can a company be?  I think my company has a valid complaint against Capital Title and my company has real damages as a result of Capital Title's interference in the closing for NO GOOD REASON because they began looking into a false claim AFTER closing was complete when their only job AFTER all documents were signed and the money was delivered was to disburse the money and record the deed. IN FACT, Tim McWilliams signed the settlement statement as the Settlement Agent under the Settlement Agent Certification which states: "The HUD-1 Settlement Statement which I have prepared is a true and accurate account of this transaction. I have caused the funds to be disbursed in accordance with this statement." Then it has Tim McWilliams signature and a date of 2/7/24. Then it states specifically under his signature as though it is intended to warn the Settlement Agent ... "Warning: It is a crime to knowingly make false statements to the United States on this or any other similar form. Penalties upon conviction can include a fine and imprisonment. For details see: Title 18 US Code Section 1001 and Section 1010." See attached image. Tim McWilliams did not cause the $651,679.15 to be disbursed to my company, ergo the Settlement Statement is FALSE ... ergo Tim McWilliams should be fined and imprisoned in my opinion. I have filed a complaint against Capital Title/McWilliams with American Land Title Association and I provided them the certified/signed/notarized closing documents, the order from the motion for summary judgment confirming there was no lien, and the escrow statement showing the funds were recieved and after closing failed due to Capital Title failing to record the warranty deed and transfer the proceeds ... Capital Title retained almost $183k of the buyers money which IN MY OPINION ... they are holding ransom to force my company to drop the suit against them. DO NOT USE CAPITAL TITLE. THEY ARE AWFUL AND HAVE CAUSED ME A LOT OF DAMAGES.

    Capital Title, Delores Chapman was the representative assisting. Lied multiple times. She stated…read moreshe would return important documents multiple times saying it would be completed the following day. Did not return calls, voicemail, emails. Finally gave up trying to communicate went with another company. Do not trust this company.

    Van Poole Properties Group  Keller Williams

    Van Poole Properties Group Keller Williams

    (87 reviews)

    North Dallas

    Working with Brian & John was truly an exceptional experience. I was still living in California…read morewhile purchasing my home in Texas, and they made the entire process smoother than I ever imagined. Their professionalism, patience, and dedication went far beyond my expectations. What stood out most: Attentive: They listened carefully to what I wanted and always looked out for my best interests. Communicated Well: I never felt out of the loop--they kept me updated every step of the way. Completed Virtual Showings: Since I couldn't be there in person, they handled virtual tours flawlessly, giving me full confidence in my decisions. Would never use another team: Their service was so exceptional that I honestly can't imagine working with anyone else. If you're looking for a team that delivers top-tier service, especially from afar, Brian & John are the absolute best. Highly recommend!

    Seychelle, Michael, John, Kristen, and the entire Van Poole team were incredible to work with…read moreduring our home buying experience in May of 2026. Even when we had challenges in the process that were outside our control, the Van Poole team worked diligently to proactively solve them and successfully negotiate our home purchase in Flower Mound, Texas. They went out of their way to make us feel heard and understood and provided expert advice on the market comps and dynamics of the areas we were looking to buy. I would highly recommend Seychelles' team to anyone in the North Texas area who's looking to buy or sell a home.

    The DeBerry Team - realestatesvcs - Updated May 2026

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