I read about the Facial Special for "Game Day" on your Facebook page, but since the spa had closed…read morefor the evening, I filled out an online form to be contacted the next morning. I did mention on the form that I was interested in the "Game Day Facial Special". I re-iterated that to the lady who I spoke with the next morning, and booked an appointment for 1 pm. I was so excited to get in the same day and finally get to try out your spa! I was told that a hold would be put on my credit card for the appointment (normal) and she said 3 pm and I corrected her to 1 pm. She also let me know she would email me some patient forms to fill out ahead of time - awesome! This was around 10 am and by 12:15, I had yet to receive an email, so I decided to head in early. I arrived at 12:45 and let her know that I never received the email. She told me my appointment wasn't until 3 pm. I reminded her about the conversation we had on the phone and I'd corrected her to 1 pm and she then said 1 pm. Unfortunately, she had put me down for 3 pm. I asked if we could do 1 pm since I was there and she said yes. She emailed me the form and I filled it out. Then she told me that they'd only be able to do a mini-facial...which is NOT what I wanted. Or I could have a massage. Also, not what I wanted. She then went and talked to someone about re-arranging her schedule and they must've figured it out because I was then told they could do the deluxe facial at 1 pm. By then it was a little after 1 pm. The person who did my facial (so sorry - can't remember her name - Carmen, maybe?) was great. Very good at explaining everything. It's a shame we started late (around 1:10, I remember looking at the clock as I was laying in the bed waiting). The facial was great - I enjoyed the products used (very seasonal smelling!) and the massage portion was super nice, too. It was a little light on the touch but that's my fault for not speaking up. When it was done, which was cut short (1:57) - I'm guessing to stay on schedule, she told me to get dressed and she'd meet me outside. I didn't realize she meant all the way at the front desk. I asked what kind of moisturizer she used, so she showed me. It wasn't until after I'd inquired about price that I was told I'd receive 15% off that since I had a service. I probably would've spent more on products had that been told to me as part of my end of service experience. When I went to check-out, I was told the normal price for the service, including a 15% gratuity. I told her I'd specifically scheduled for the Game Day special, and she said she wasn't aware of that. So to whoever does the social posts, please communicate to the rest of the staff what you've posted online! I also didn't realize the tip was added in to the total...that just kind of rubs me the wrong way. I almost always tip 20% - I didn't appreciate being told what I had to tip. We eventually got everything figured out and it wasn't until I left that I realized I didn't get the 15% off my product. Not a huge deal, it's just a couple bucks, but if you say you're going to do something, then do it. The specials the spa runs seem like great deals but the communication among the team is a little too messy for my taste. I'm not sure if I'll go back.

My husband got me a gift card to Spa Retreat for my birthday. Christy gave me a relaxing massage…read moreand really worked on my shoulders and neck which really helped me relax. The only problem was I was good for nothing afterwards because I was so relaxed! :) Anyway, she did an amazing job, and it was so peaceful and nice. The only thing is that the $80 gift card didn't cover the whole thing since they raised the price $10 since August (my birthday month). There was tax and tip. Still a good deal and I definitely highly recommend Spa Retreat!

Although I have tanned for years I've never been to Palm Beach tan. Now that I found it I'm not…read moresure that I'll ever tan anywhere else. The young lady at the front desk was extremely helpful in showing me around and giving me the specifics of what they offer. I had gone to Myrtle Beach but had not been there long enough to get a tan. I asked her to make me look as if I did. A Combination of tanning in a bed along with their spray tan did the trick. I really like the beds and the fans that are in the beds. They make it a lot more comfortable than any other experience I've had.

Wow, my first spray tan was amazing. It's been a week and its only fading a bit…read more The Delaware location is bright, new and very clean. Great way to add color without harming my older skin. I will be returning soon.

I was extremely pleased with my rapid spray tan! Marguerite did a professional job and I will…read moredefinitely be returning to Mahalo in the future! Booking was quick and easy too!!

AMAZING RESULTS!! Stephanie knows her products to down to every detail and offers a variety of…read moreproducts - if you don't know you need she will! Prices are the best I've experienced around Columbus & the tan is the most personalized and longest lasting I've ever had!

Awesome tan everytime! Everyone I know who needs a custom quality tan comes here. Best in Columbus!read more

This place has it all. Beautiful lobby, feet pads, hair ties, hair nets, disposable thongs, barrier…read morecream, a light so your sprayer knows you're ready, fans, etc. After my spray, I enjoyed powder spray used to eliminate stickiness, my nails and palms were wiped and a mitt was used to blend a few areas. The share ideas were "wedding or vacation" while I went with wedding glow I feel like my tan was super dark. Not a complaint just much darker than I was expecting. Cannot imagine what vacation would look like. You get what you pay for!

Last week I had my first ever Facial to celebrate my birthday and what a very special experience…read morethat was! Katrina made me feel so relaxed and the hour there was so very special. I had no idea what to expect and so I just rested as she "did her work" of cleaning, hydrating and making my skin feel so wonderfully smooth and glowing. I highly recommend The Skin Spa of Powell!!

Katrina is the most educated, caring and detailed individual out there. She takes the time to learn…read moreabout your skin, try different treatments and talk through many factors of what could be affecting your skin. She has been so helpful in the short amount of time that I have seen her. If you are in Powell or in the surrounding areas please go see her!!!!

Used her for my wedding spray tan! She is so friendly, professional and had all the answers to my…read moremillion questions.

I have been to many salons for spray tanning. I cannot recommend her enough. She is so far above…read morethe others she doesn't even compare. I would rather drive 30 minutes for her than go to one of many other options near me. She is a pro :) Also, shes just a really great person with a huge heart for rescue dogs and is always fostering.

Husband & I went here for our anniversary back in July. We did the 90 minute couples massage…read more Worth it. Very relaxing and the staff was friendly. Will return again soon. Recommend this place for sure.

OMG! Today I had my first Brazilian wax, and Wannita made everything better. I really went in…read morenervous and scared, but her kind spirit made the experience better for me. I found my wax person...lol. Thank you Wannita!

Needed a quick tan before vacation so I purchased a groupon for one here. It was super easy to…read moreschedule an appointment online for a convenient time as well as change it when needed. What's really nice is the 2 designated parking spaces available for clients as clintonville is not the easiest place to find parking. The man working was great. Efficient and quick to the point in what I needed to know. They had everything there I needed. It was quick and so far it looks great. There were only 3 levels of color but the medium worked great for me. If I need a quick tan in the future I'll definitely go back there.

I absolutely love Joey and how well he works with others. He is great about making everything…read morecomfortable and does an amazing job. I will be back early and often! I recommend the same for anyone!