Josh was professional, honest and personable. He diagnosed the problem and even after I had signed…read morea more expensive estimate, when he found the problem could be solved for less he let me know. Fast, efficient, and extremely knowledgeable. Highly recommended.

Do yourself a favor and NEVER use this company…read more The tankless water heater descaling service is a SCAM! My water heater kept giving error code of blockage, and I had to reset it every other day. The tech Anthony recommended descaling. I was charged close to $900 for diagnosing the water heater and descaling it. It only took him 5 min to set up the descaling, the rest of the time was just waiting for the heater to flush itself. My water heater gave the same error code the same night. I called Plumbing Express again. Another tech came, he said he couldn't find anything wrong, he said maybe due to strong wind. He just hit the reset button, which I knew to do it myself. I called Plumbing Express again. This time they didn't come, and gave me $2,000 quote to repair the piping and all that. I debated for a long time between repairing and replacing the whole system (my system was only 5 years old). I decided to call another plumbing company for second opinion. They came and found the inlet water filter being extremely dirty and blocked. They cleaned it, and now my water heater is working like new again, and the new plumbing company charged me less than $100. Cleaning the filter was supposed to be part of the annual maintenance descaling that I paid Plumbing Express to do, which they obviously didn't do and I paid $900 for. They even mis-diagnosed and wanted me to fix the whole plumbing system for $2-3k. It is insane! Another issue was during the first appointment of fixing my water heater, I also asked Anthony to look at my shower faucet because it didn't control temperature very well. It was working fine besides the temperature part. He unassembled it to look inside. He said the cartridge needs to be replaced. He had to look for it and would call me back. Anthony put the shower faucet back. The same day when I used the shower, I turned the faucet and it fell off. It was very obvious that Anthony assembled it incorrectly. He came back and couldn't put it back because the parts inside broke already. He said he would call me back about replacement quote. Never called me back. I had to call office multiple times. After that, they said the faucet is too old, there is no replacement part, I would have to replace my entire master shower system. Not only Plumbing Express didn't fix my shower faucet, they completely broke it. They turned a simple problem into something they would cost me tens of thousands of dollars to fix. Now I'm still living with my faucet broken off and still trying to figure out a way to fix it without breaking my bank.

As luck would have it, housesitting at my in-laws house and the toilet begins to leak. My wife…read moregets online and finds Alliance Plumbing & Drain and is pleased with the reviews she sees. Reviews cite promptness, neat employees, clean work area and ease of doing business with. I sent a query thru Yelp! to get the contact started... Dimitri answered the phone, he was very professional and fair. Said he would have the supplies and staff at the residence by 2pm. At approximately 1pm Daniel and Alex show up. First off, great guys! Even tho the temp is currently ~42° they both insisted on removing their shoes before entering. At 2:30 they were done and the work area was 100% clean as if they had not even been there. There was no special "add-on" fee for same day service, pricing was fair, employees well trained and extremely professional. I highly recommend Alliance Plumbing and Drain!!

I cant recommend Alliance Plumbing enough. The guys are courteous, quick, and clean. They replaced…read moreour gas hot water heater during heavy rain and left everything spotless. Great rates, great service, and great guys.

I was offered a couple of dates and times to choose from for an appointment. I received a call…read morelater to ask if I could change the time, which was no problem; then another call to see if I was available for an even earlier time, which was great. Tony arrived promptly at the time he gave me. He quoted me a price for the labor and frankly, it was less than I expected. He worked quickly and advised me of a problem I hadn't mentioned as it was separate issue from the repair, and I appreciated that. I will adjust my use accordingly. He was very pleasant to interact with, and I'm very, very pleased with the results. Great experience! Highly recommend!

Wonderful company and communication! The service reps are very efficient and take the time to…read moreexplain what's being done and what needs to be done and then the follow up is great.

Peter was very knowledgeable and professional. He provided the service requested in a timely…read moremanner. I will definitely call him again for other plumbing issues. The cost was reasonable for the work he did.

We had a Failed shark bite past the gate valve. Peter came and in no time assessed & replaced the…read morepipe and also educated us on what went wrong and what to look for in the future . He was beyond professional , extremely organized, and prompt from the moment we called to his arrival . Very satisfied with the service his efficiently and his knowledge. Would highly recommend Smart Plumbing.

Very knowledgeable plumber and very friendly. They got the job done. I would recommend but make…read moresure you ask for a good plumber. Not all of their plumbers are good at communication.

I'm extremely happy with the work Plumb Doc did for us. I worked specifically with Brian, and he's…read moretruly a salt-of-the-earth kind of guy. I genuinely enjoyed and appreciated his support throughout the entire process. I originally contacted another company with higher online ratings, but they couldn't get anyone out the same day. I decided to give Plumb Doc a shot despite their slightly lower rating--and I'm really glad I did. The service I received was absolutely 5-star level. Brian came out quickly and accurately diagnosed the issue: a pin-sized hole in one of the PVC pipes underground in our front yard that feeds the house. We had noticed water running down the driveway and weren't sure if it was just runoff from recent rain or a broken pipe, especially since temperatures had been below freezing. Brian confirmed it was a leak by shutting off the water to the house and checking the meter--we were still using water. From there, Brian walked me through multiple options, ranging from a full pipe replacement to a targeted repair. I was dealing with family health issues at the time and needed the fastest, least disruptive solution so I could focus on being at the hospital. Brian really stepped up. He suggested bringing in a leak-detection specialist using sonar equipment to pinpoint the exact location. It added a few hundred dollars upfront but would save time, money, and yard damage in the long run. We went with that option, and it worked exactly as promised. That evening, a gas technician came out to mark the gas lines, the leak-detection team arrived the next morning, and Brian dug a very small area and replaced the damaged pipe on day two. He even worked past dark to finish the job. Plumb Doc handled everything--all scheduling, coordination, and follow-through. Brian personally made sure every vendor piece was handled correctly. A few days later, after the clay had settled, Brian came back to fill in the hole--even though we had already paid. He even offered to buy a bag of mulch to cover the area, which we declined since we planned to re-mulch anyway. The leak is fully fixed, no more water loss, and the price was completely reasonable. Throughout the process, Brian kept me informed via text, sent photos, and made sure I always knew what was happening. Beyond the technical skill, he's just a genuinely good guy--someone you'd grab a beer with. Too often, you talk to a company owner and then get sent a low-quality crew. That did not happen here. I couldn't be happier with the service and would absolutely recommend Plumb Doc to friends and family. A lot of people give 5 stars for just expected service, so I want to make it clear that this job exceeded my expectations and truly earned their 5 stars.

So thankful for the service today amidst the snow. We had a clog in the septic tank causing…read morebackflow into the house. He took the time to remove the lid and snake the septic. Will definitely reach out fir more work

Very nice and accommodating. The service was excellent. I would recommend if you need plumbing work…read moredone.

Our plumber arrived right on time, was courteous throughout the visit, diagnosed and fixed the…read moreissue quickly, and left the workspace spotless. Very pleased with the service.

Not a reliable company. Sent a technician to my house who was not qualified and even said, "I've…read morenever seen an electric tankless water heater before" after I had clearly given Showtime pictures and stated that I had an electric tankless water heater. They then offered to send out a more senior technician but the day of the appointment (an hour before the technician was supposed to arrive) said it would cost me $120 to have them get on the phone with the water heater vendor to troubleshoot. If they had said this upfront I could have evaluated the cost but they did it last minute. Very unprofessional business practices.

I've been very happy and satisfied with the level of professionalism and availability with the…read morecompany. From the moment I called them, they were able to come out the same day. I've used them a handful of times in a short period of time to address some items at one of my homes. They give you a 4 hour window of when a technician will be able to come. They updated my newly purchased homes kitchen sink pipes to an S Trap and also brought my water heaters thermal expansion tank up to code. When the technician has entered the house, they wear the shoe coverings. I really appreciate that. I've mostly worked with Gary who was very awesome and also Matt. If you pay with cash/check you can get a 2% off.

Our water heater stopped working and I had to call True Plumbing again. Hunter came out the very…read moresame day and said we had water around the bottom where the pilot light is. When we replaced it, the new one was placed directly on the basement floor with no pan or anything around it or under it. Our basement has never flooded before (in 25 years) but it looks like some water may have come in near the new water heater. I don't know why else there would be water inside the water heater at the bottom. Hunter said they can no longer honor the warranty for the water heater because of this. It seems like it should have been raised off the ground at least a couple of inches when it was installed or had a pan of some sort to protect the bottom of the water heater. But I'm not an expert on water heater installation so what do I know? Hunter got the water out with paper towels and relit the pilot light. Hooray! Hunter saved the day. I think he may have changed the setting back down to its lowest because we are running out of hot water very quickly when showering. Hopefully that's all that has been done. We keep forgetting to check it until we're freezing in the shower :)

Our downstairs furnace stopped functioning shortly before the Jan. '26 ice storm hit and Peachtree…read moreService sent Rakesh to the house the same day I called. He diagnosed the problem and made the repair. Rakesh is courteous, professional and knowledgeable. The invoice was reasonable (under $500). I've had a residential service contract with Peachtree since the mid 8o's covering two homes. Yeah, I believe they're a great investment.

Zero stars if possible. Use anyone else over these people. Unreliable, do not show up on time,…read moreovercharge you and customer service is beyond horrible. They shouldn't be in business.

I called Lonnie King for a full toilet replacement and he responded very quickly. He offered to…read morecome out the same day, but I wasn't going to be home, so he gave me several other appointment options. He came right on time for the appointment, offered a fair price, and got right to work. It literally took him 55 minutes from the time he arrived at my door, to remove the old toilet, fully install a new one, and send me an invoice. The invoice had a full description of the service, with many pictures, detailing each step of the job that had occurred. I'll definitely be using him for all my future plumbing needs!

Lonnie King came same day (even though it was in the evening) to address a leak under my sink and…read morereplace a shower catridge. He put coverings on his shoes to protect our carpet and flooring. Lonnie had to turn off the water to replace the shower cartridge and advised on how to do it from outside the house. I asked him to check the condition of other sinks, related pipes, toilets, and water heater. He provided an honest assessment and I felt his final bill was affordable. I appreciated the timeliness and quality of Lonnie's work. The fact that he came out within hours, on the week of Thanksgiving, was a godsend!