Great communication and excellent knowledge of my situation. Great people. Alan Chu has a a great…read morestaff always available to help.

Actually I didn't use Diamond Head Tax Service this time around because I wanted someone a little…read morecloser to my side of the island, but these folks seemed really nice and informative when speaking with them on the phone. Sounded like the kind of people one would enjoy working with. I'm really considering using them in the future.

Brian and IMS, LLC came highly recommended by someone we respect, love and trust. What a BLESSING…read morethis recommendation has been for us as we have been praying for years for an amazing CPA!!!! Professional, kind, knowledgeable, compassionate, patient and committed to helping us see our tax goals accomplished, Brian and his crew are absolutely a gazillion stars rated. They operate with so much ALOHA. We will recommend IMS to all of our friends, ʻohana and especially fellow entrepreneurs. MAHALO NUI LOA, Brian and IMS, LLC! We are so grateful you are our CPA FIRM!

Fast, and friendly and accurate service!! Best place to get your taxes done!! Been using them for…read moreyears.

My spouse and I were preparing our taxes ourselves for decades but after the filings got a lot more…read morecomplicated we knew we had to turn to a professional. So around 7 years ago on the recommendation of a friend, we started having our taxes prepared by Lisa and have always been very happy with her knowledge and professionalism on all things tax related. There were even some exemptions that she informed us about that we didn't know we could claim that helped us maximize our returns than if we were doing our own filing. Over the last few years, it's become just my return that needs to be prepared and they're a little less complicated but I still have Lisa prepare them. I have the utmost confidence in her and have no doubt her fees are worth every penny...not to mention it saves me many hours of hair pulling that I would probably be doing otherwise if I were trying to do them on my own.

Mark Matsuo was excellent. Mark was extremely knowledgeable and helpful regarding my tax situation…read more I would highly recommend his services to others.

I am so disappointed I feel like I should share my experience so others don't go through the same…read morestress working with this business. I reached out to schedule an appointment with Mark using his online scheduling portal because I was starting a small LLC at the middle to end of last year and needed help. He called me promptly at the scheduled time and had helpful advice so I let him know I would like to work together and that I would like to hire him to do my business/personal taxes. He sent me a link to establish my account in the client portal and I started to upload my documents. 1. Red flag number one. He told me that I need to file my GE tax in December and all I needed to do was to email his staff and they would take care of it. Sounded easy enough. The time comes and I email his staff with Mark cc'd well before the deadline. I never received any reply or confirmation. I gave them the benefit of the doubt that they may be busy, so I waited a few days and then scheduled another phone appointment. Again, he called promptly, but did not have an explanation why my email was ignored. However, he was kind enough to file the taxes right on the phone. I thought all was well and taken care of. 2. Ref flag number two. I did have some questions about my business that he said he didn't know the answer to and recommended I ask other CPAs or HR Block for confirmation. That's reasonable and I appreciate the honesty in his response, however, I asked him how he would like me to close the loop and he said to email him. So I spent weeks seeking out other tax professional advice to make sure things will be filed correctly and I emailed him a few times with my findings to make sure we were on the same page and again, never received a reply so I eventually scheduled a phone appointment. 3. Red flag number three I had made a few separate phone appointments with him the rest of the year to make sure things were on track for taxes and I mentioned each time in the appointment scheduling that is what my visit was for. On several of those meetings, he called mostly on time but was met with the response "oh I guess I should have looked at your files ahead of time" which made me feel uncomfortable that he was not clear what was going on with my situation. He confirmed at the phone appointment he would be doing my taxes and I made sure to have everything uploaded promptly early 2024 well before the deadline. I emailed him again in January to make sure things were in order. This time I finally received a reply, but he made a mention about S Corp filing deadline that does not apply to my situation and really made me feel uneasy. He then stated that they were working on the taxes and that sometimes it takes a while so it's good I submitted everything early. He said not to worry and they would email me when everything was done. 4. Red flag number four I was planning to travel in March and so I scheduled one last phone appointment at the end of February to have him go through everything. Again, he made a comment on the phone that he had not looked at my documents and so most of the meeting was him going through what I had uploaded. He said everything seemed to be there. Looking back, he never asked me in detail about my business office or phone line or anything that could count as a deduction and because I was just starting out I honestly didn't even know about those things. I asked him to provide a specific timeline about my taxes and when I could expect them to be done and how he expect payment. He said they should be done the last week of March and that he will send an email when they are done to be picked up or a copy will be available on the portal. I asked him how I should follow up in case I don't receive a reply because at this point his phone appointments were completely booked through the end of April. He said, again, to email him. 5. Red flag number five Not unexpectedly, I did not receive any communication from his office at the end of March. I waited a few days out of courtesy and then emailed him asking for an update. To which I never received a reply. And still haven't. I ended up asking another company frantically to help me with my taxes to meet the deadline. I have always paid my taxes on time and this was a huge source of stress. The lack of communication is extremely frustrating and unprofessional. As a new business owner without prior experience with tax law, it's so important to have a reliable CPA. I felt that I did everything I could to be communicative and proactive but was met with poor to no responses, vague answers and no results. He never discussed clear timelines or expectations. Had I just left him at his word that things would be done, my taxes would never have been filed and I would have been hit with penalties. It's a shame because he is a nice guy, but I found this unacceptable.

Five stars! I've been coming to Kenneth M. Takahashi, CPA, for years. The tax service is always…read morefast and friendly. Any questions regarding the tax work submitted are always followed up on by the friendly staff. They work on the taxes at a quick rate and return it back to you immediately. Awesome service! The rates are reasonable and good. I don't mind paying for peace of mind, especially dealing with taxes. Rates will depend on how much tax items and deductions you got, so I can't give you a specific amount that it'd cost you. That you'll need to contact them for a quote. Sorry about that part. Other than that, I highly recommend Kenneth M. Takahashi as a business to go to during this time of year (tax season). Enjoy and best wishes on getting a tax return for you to enjoy! Aloha!

Very accommodating and helpful. Willing to help clean up Quickbooks that are messed up for two…read moreyears! Estimate seems reasonable...a little difficult find room because of strange numbering system. Michael and Marlon are great and understanding!

This review is very heartfelt ... Finding James Obenour has been a Godsend !!!…read more He came highly recommend by a business associate as we were knee deep in a new business and wanting to keep up with the work load while being in compliance to all State & Federal tax requirements. From the first meeting we knew that James was our "guy" ... he is calm, easy going, patient, honest, takes the time to listen & explain and has become part of our team in making our business grow !!! James has got our business organized, up to date and continues to guide us forward ! James has a team at the accounting group that help with our needs that are equally as good- Vel & Becky! We appreciate and recommend them for all your tax & accounting needs !!! The office is clean and professional, everyone is very efficient and timely in getting back to you, and the growth of our business is a testimony to their management of our books ! Thank you, James ... we appreciate your time and talent very much ... Highly recommended!

Re-post because original review got posted to another business…read more If you drive a car, I'll tax the street, If you try to sit, I'll tax your seat. If you get too cold I'll tax the heat, If you take a walk, I'll tax your feet. Don't ask me what I want it for If you don't want to pay some more 'Cause I'm the taxman, yeah, I'm the taxman. -Songwriter: George Harrison, The Beatles, 1966 OMG! What has taken me so long to write a review for our CPA, Mr. Reid Tatsuguchi? We have been taking our tax filings and other financial dealings to him for the past decade. Reid is very easy to talk to, is conservative and provides us with sound explanations using the basis of current Tax Codes and Laws (State and Federal). He is very accessible to address any questions or concerns (call for appointment) whether simple or complex. We feel that he genuinely has our best interest in mind. He is not overly aggressive as evidenced by the fact that we've not run into any issues with the IRS. He has our utmost Trust and confidence.

Reid Tatsuguchi CPA is kind, organized and dependable CPA. I…read moretrade stocks & options which end up thousands transactions in a year and that is always my concern because in the past other tax accountant either overcharged me or misplaced documents I submitted. So I was looking for a better CPA this year. I am very lucky to found Tatsuguchi CPA, not only he and his assistant are so kind but also he did a great job with very reasonable fee. I just wish I knew him before but from now on I don't have to worry over too many complicated option transactions and such. I can always depend on Tatsuguchi CPA.

Diana has doing our taxes for the past 12 years! We have investments, rental, unit, and child care…read more We highly recommend her!

Diana and her staff are both effiicient and quite knowlegeable. What makes her different is…read moreensuring that you get the maximum deductions/credits you're eligible (she has her own checklist based on experience and current tax knowledge). Despite having a complicated tax situation involving K-1's, Agreement of Sale contracts, GET filings, sales subject to capital gains, and even estate planning considerations, she was able to navigate all of the IRS and State of Hawaii Tax code requirements and file my return well before the deadline....all with both accuracy and concern for her customers. I and my family haved used Tax Consultants for years and will continue to do so in the future.