Paul Petrone has an M.D. degree in Mercedes service. When…read moreyou go there you can see they really care about their customers. They told me I should bring my car to the dealership service because it was covered by a warranty. They also called the service office and told them to expect my car to drop off for the repair they had already diagnosed. They spoke to the foreman at the dealership. All of this service was gratis. More importantly, they go to Mercedes school to keep up with what they need to know.

They are Tesla certified. They did a great job with the repairs while being professional and…read morehelpful dealing with insurance and stuff.

Love this place. Run by an Italian family and they are honest and efficient. They aren't exactly…read morethe cheapest place but they do great work. Hubby's family has been coming here for years and I've decided to follow. They don't make you do unnecessary replacement during annual inspections like many other places do.

They exaggerated severeness of normal wear and tear when repairs were not necessary. They also…read moretried to charge a ridiculously high price. Please search for another place if possible. Be careful.

Frank is the most honest mechanic one can find. That's on top of the endless knowledge he has. He…read morewill always give you every option available, even if it means less business for him (and more money in your pocket). I have never met a mechanic that actively tries to save you money. His work is second to none, and he is very affordable. He really takes his time with you and your car. I have a truck that had its fair share of problems, and frank pin pointed every issue and it is in excellent condition now.

Wouldn't trust my car with anybody else! Since I have a business in town I meet a lot of people who…read moretrust my suggestions. I've sent so many people to Great Neck Auto and thankfully they all have had only had good things to say. I don't know what I would do without Great Neck Auto and they're ethical business practices. My car, safety and my reputation would be at stake. Thanks guys.

Exceptional! I was treated with respect from the moment I walked through the door. I received…read moreservice I could truly trust. John worked on Lucy (my car), and he called me several times to keep me updated on the diagnostics. He never pressured me into doing anything I didn't want to do. That showed me this auto shop isn't just about making money. They genuinely cares about customer satisfaction. When I picked up my car, John explained everything to me again in detail. He even let me know that I could save more by paying in cash. Of course, I never pass up a discount, so I went to get cash from the bank down the block. My car is running smoothly, and I truly believe I've found my new auto shop.

I'm just an average guy lucky to have my dream car and even luckier to have a mechanic I can rely…read moreon without hesitation. I have been a customer for 2-3 years now, every car that I've owned at a time and brought to this shop has always been treated with care, reliably maintained and fixed. Their prices are extremely fair in my personal honest opinion. I'm proud to say that Great Bear Auto is honestly the most trustworthy mechanic shop I know in Queens. I consider them family now. Their determination to fix an old car like mine is rare and greatly appreciated. I will genuinely always hold Great Bear Auto with high regards for so many reasons. John cares just as much as I do to make sure my car is well taken care of. Carrie knows how to get quick results, Joe and the rest of the team deserve great praise for all their hardwork. Audra is such an amazing and inspiring individual that I feel lucky to cross paths with. With Audras leadership and the staffs followership, Great Bear Auto shows the quality of their work through their team effort. If you're looking for a trustworthy mechanic shop that cares, seriously give them a call, visit and let their amazing mechanics do their job and I swear you'll be impressed. PS: Some pictures were taken by John at Great Bear and shared with me as progress updates. Here I share them with you, for a review you can trust.

All my luck I got a flat tire. Lucky for me Vick Auto was…read moreopen,and even luckier for me the owner Vic was there. He looked at my tire and heard a hissing sound and saw nail. Anthony the mechanic took care of my flat and even put air in all my other tires. Owner Vick told me that he could fix the flat with a plug. $20. I couldn't believe that. I wasn't scammed or anything like at most other stations and mechanics. This place is honest and has my utmost respect and appreciation. I would visit Vick here again if you want an honest appraisal.

Be careful young drivers !!! I just bought my car a month and a half ago, a pot whole was hit…read moreand I came in for them to fix my rim. when the job was finished I came back to a check engine light on and my center caps missing off my bmw that I litesrly just bought .. 100 percent took advantage of my !! came back to a check engine light and ect on my dash board and came back to no center caps on my tire . When I asked about my center caps they told me it fell of when I hit a pot whole

Sal did an unbelievable job on the car. He met and exceeded all the expectations in detailing the…read morecar. I highly recommend his services to get your car looking brand new and will be recommending him to everyone I know. His attention to detail is something that you will never get at a car wash and his service is worth every single penny. Supporting a small business in the process is icing on the cake!!!

My car was purchased at an auction and needed a lot of TLC. Sal did an amazing job. He paid…read moreattention to all the minor details and kept me informed of the process along the way. I would definitely recommend his services.

Excellent experience at Golden Auto Body. Charlie was involved from beginning to end. The work and…read morecraftsmanship was outstanding. Great customer service at a fair and reasonable price.

Charlie is amazing, he's been taking care of all the cars in our family for years including more…read moremodern ones. I recently purchased a BMW x3 and got into a little fender. Within a week, Charlie had the parts ordered, paint matched and we were back on the road in no time.

Anthony is amazing. He possesses so much technical skills that are hard to come by. Unfortunately…read morethis place is constantly busy so patience is necessary.

This place is a reputable auto shop and they know what they're doing! My 12 year old Nissan started…read moresmoking from the engine and immediately I know something was wrong. I had a previous older vehicle that had the same problem and that car's engine had cracked and went to the junkyard. I drove slowly and brought my car in the head technician looked at it and in an hour told me I had a busted water pipe and that's why there is no more coolant in the reservoir. They end up fixing it at a reasonable price plus I did my brakes as well. The thing that got me angry was the fact that my previous auto shop was suppose to drain and refill my coolant, in the process, no one had bother to even check my hoses, what amateurs. In the future, big or small jobs I will bring it to On Point so they can fix it right the first time!