Cancel

    Open app

    Search

    The Copper Swan

    3.3 (32 reviews)
    PriceyHotels
    Open Open 24 hours

    Get information

    You can now request information from this business directly from Yelp

    Services - The Copper Swan

    Hotels

    The Copper Swan Photos

    You might also consider

    Recommended Reviews - The Copper Swan

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Left shows the room I requested with the rate of $170. Right is the cancellation receipt which shows booking for a more expensive room.

    This place is now called the Copper Swan. I really wanted to like it. It looked charming in the photos and despite the mixed reviews on different websites, the recent ones seemed mostly okay. But I couldn't tell you whether I would or wouldn't have liked it, because I never actually stayed there. I'd read up on the area and debated for several days over where I wanted to stay. I thought about a chain hotel but I like to have a local experience when I stay in smaller places, so I decided to go with the B&B option. I tried calling a number of times over the course of a couple days, but was unable to get through. The phone would just ring and then disconnect. On my last attempt before I was going to give up, John answered. I mentioned that I'd thought maybe they were no longer in business because there had been no phone connection for a couple days, and he said something that didn't make much sense about replacing his phone. He was very pleasant and we spoke a bit about the area and things to do. He gave some recommendations for meals and while he seemed a little distracted, he was chatty and personable. I hadn't planned to book immediately- this was meant to be more of an informational call- but he seemed friendly so I decided to just go ahead. I had reviewed the website and was aware that the property has a main house, as well as an out building, which is the Carriage House. I informed him that for personal security reasons as a solo female traveler, I preferred to stay in the Main House, and also that I had a service animal. While he still remained friendly, I immediately detected a very slight change in tone. Let me be clear- I have had a service dog for eight years. I am very well versed in ADA law and compliance. I know my rights, and I am not even required to inform ahead of time that I have him, but I do so out of courtesy. I've traveled extensively, and I know very well when someone is trying to evade compliance. It was very clear that John did not want me to stay in the Main House, as he kept referencing "dog-friendly" rooms in the Carriage House. There were two rooms available at a rate of $170 on the website, one in the Main House and one in the Carriage House. Again, I emphasized that I preferred to stay in the Main House for my peace of mind, but he pushed the Carriage House instead. His comments were really odd, didn't make sense and were actually a little creepy- "it's better than the Main House because you won't run into anyone," "you're actually safer in the Carriage House because your room opens right to the outside," "the Carriage House is more secure because you have your own outside steps" (I'm not really sure how direct access to the outside makes a room MORE secure...), and he reiterated that the room was "dog-friendly". Now again to be clear, hotels are not legally allowed to exclude a guest from a space due to a service animal. I always try to be respectful of any place I stay however, especially smaller properties that may have fewer resources and staff. In fact, I always travel with lint rollers to clean up before we leave, and I will often even bring my own bedding. I have encountered this fight too many times to count though, so I have learned to pick my battles. Given that he seemed to be making an effort to accommodate, and the price was the same, I decided not to make a fuss and confront him about it since it was only for one night. As he was making the reservation, he again seemed distracted or flustered. I mentioned that I could see the room on the website (which again, showed a rate of $170) and was happy to book directly to save him the trouble. He said he preferred to do it himself. During the process, he referenced the rate being $180. I politely corrected him, and he referenced a fee for my dog. I again specified that my dog is not a pet, but a trained and working service dog. At the end of the call, he said he would send email confirmation shortly. This had all taken place during early afternoon but by the evening, I hadn't received confirmation. By the next morning, I still had not received an email so I called to follow up. He sounded flustered, and said he would do it right then. By 4:30pm, I again still had not received confirmation so I checked my credit card statement and saw that a charge had been made for $234.65 the day before. I called and when he answered, there was no greeting, just a "yes?" His tone entirely changed and he claimed the added amount ($65) was taxes. I don't know about other states, but room tax in MA is not 40%. I have much more info but am running out of space. Details can be viewed on TripAdvisor. Short version is that because he couldn't legally charge for my service dog, he charged me for an upgraded suite I didn't book instead, thinking I wouldn't catch it until too late. This is verified with screenshots below. This man is not trustworthy or ethical. I cancelled and stayed somewhere much more honest and welcoming.

    Maruchi S.

    We have stayed at The Wagner several times, and we love it there! The staff is caring and attentive specilly this year when we went in August, during the Covid epidemic. I love sleeping with our windows open to hear night birds and owls, something we dont get to enjoy in NY. But the air conditioning is great too! The location is fabulous! You can access Long Pond, Great Pond and all the Wellfleet beaches in minutes. My kids love walking to town for ice cream, and to The Wicked Oyster for breakfast. This year we used the firepit at night for fabulous s'mores! Wellfleet is a beautiful town with a vibrant downtown filled with restaurants, shops, fresh markets and the delicious PB boulangerie. We first came to the Wagner in 1983 for our honeymoon, when it was under a different management, we keep coming ever since!

    See all

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Joe W.
    59
    17
    6

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Lovely old house with great porch and very gracious host. Nice breakfast basket each morning.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of M D.
    0
    21
    3

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Amy V.
    14
    152
    36

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jeffrey G.
    335
    50
    25

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - The Copper Swan

    Review Highlights - The Copper Swan

    The breakfast wasn't a hot breakfast, but The Wagner offered bagels, hard boiled eggs, yogurt, cereal & muffins.

    Mentioned in 12 reviews

    Read more highlights

    Verify this business for free

    People searched for Hotels 1,004 times last month within 15 miles of this business.

    Verify this business

    Southfleet Motor Inn

    Southfleet Motor Inn

    (25 reviews)

    $$

    5 STARS - Prime location especially families with young children! (July 2025)…read more Cape Cod is a family tradition for us, and Southfleet Motor Inn is one of those special places that keeps us coming back. We've been visiting the Cape since 2014 (my husband even longer) and this was our third stay at Southfleet. Over the years we've camped in tents, stayed in yurts, and rented Airbnbs, but there's something about this cozy, classic Wellfleet motel that we just love. One of our favorite things? Crossing the street to hop on the Cape Cod Rail Trail. We love biking to Marconi Beach and riding to Bob's Cone & Burgers to fuel up. It's the perfect spot for families who love the outdoors. The indoor pool and hot tub are a treat, especially after a beach day, and the outdoor pool is refreshing and clean. There's cold water/coffee/microwave/toaster/few plates and plastic ware available in lobby , a vending machine, a simple game room, and even a washer/dryer on site. We especially appreciate the clothesline contraption tucked behind the motel near the BBQ pit which is super handy for drying swimsuits and towels. Other thoughtful touches include: A tented area over picnic tables A small playground for the kids Washer (free) Dryer (coins to use) shed near playground BBQ grill available for guests Friendly, helpful staff Great location near Marconi Beach, local eats, and the Rail Trail Only tiny con: the mini-fridge is on the smaller side, so if you're packing food for a long stay, bringing a cooler helps. All in all, Southfleet Motor Inn feels like part of our Cape Cod rhythm now which is simple, clean, family-friendly, and in a perfect location. We'll definitely be back again! Kota and Brad - always helpful! See you next summer.

    Great hotel for travelers and family. Clean comfortable rooms. All kinds of amenities. Including…read morehot tub. Family run for 60 years or so. Great food nearby.

    The Copper Swan - hotels - Updated May 2026

    Loading...
    Loading...
    Loading...