Lots of selection to organize with but the customer service sucks!!!!! Waited in line to purchase 1 item for over 10 minutes. Only 1 register opened while 2 employees stood around waiting to take something outside for a customer who had yet to pay. I left! read more

It is an amazing home store. You can find very new and productive ideas for your kitchen and your house in general

non-existent customer service and long lines. the staff they do have is unfriendly and unhelpful. spent $200 and the cashier didn't even thank me or offer bags to put my stuff in. she literally put everything back in my cart and said "next customer." read more

You know, we looked everywhere, conceptualized every design, and compared every price, and when it came down to it - the container store hands down was the best for our buck. We thought it would be super expensive - but in reality - we really only spent about $600 p/ closet. They have amazing pieces, excellent quality, and it's not too hard to put together. The salesperson in the design center was awesome - helpful, cheerful, and was totally cool that my kids were taking the sample shelves apart (i put them back afterwards) We placed our order within an hour - and got a text message while we were having lunch that our order was ready for pick-up!! My hubbie had the whole thing set up by that evening - and VIOLA! Closets!!! It looks like something out of a magazine - and the finishing touches with the wood and cute baskets and boxes are an organized persons heaven. One thing I do recommend is that you can go to Ikea for some of the odds and ends and probably pay less :) read more

The Container Store - We fit our closet and 2 kids in our 4 door sedan!!! - Home Organization Near Me - Miami, Florida

The container store is filled with certain items that can only be found there. A refuge for the person who is extra super organized. Me I just needed to get some laundry sacks as I live in a condo and don't have my own washer/drier.... Which sucks BTW. I also looked at bin prices here vs say Walmart or Target and noticed the price to be higher. That is probably my biggest gripe with them. They prices seem to be a bit more than what I'd like to pay for a plastic bin. As far eccentricity of items they have everyone beat. You'll find bins, drawer, and all kind of ways to comparmentalize your life. (don't know if that's a word or not but you can figure what I mean.) Defintely some cool ways to organize here, just like when shopping at Target, be prepared to find something that you'll find useful and spend money on. read more

Container Store helped me design and maximize space in my 4 closets and installation was free due to an awesome ELFA sale! I was quoted double and triple the price from competing closet companies! They made the process so easy and affordable! Highly recommend Container Store if you are looking to remodel your closets! read more

WOW - The staff are INCREDIBLY helpful. They are so knowledgeable, enthusiastic, and accommodating. They waited on us hand and foot for like an hour. The checkout was speedy, efficient, and the cashier was really considerate and smart about how she packed everything. This place is clearly very well-run and has excellent recruiting of staff. The merchandise is obviously the brainchild of someone with severe OCD, and the prices are steep, but the customer service is definitely worth it. read more

I'm OCD! yes, this is a great way to start this.. & when I walk into the container store I wish I was rich! It's like an OCD persons paradise just so EXPENSIVE! I've purchased a couple random things here and there, but bottom line they are expensive. They might be ok if they offered more sales or 20% off or BOGO bins! They are just expensive- I would go to Ikea, Michaels and anywhere else but here. read more

i hadn't been to this store in forever, but i like it. maybe it's the virgo in me, but i love little boxes and organizational supplies. the have pretty cool, modern, not terribly expensive stuff. it's in the shopping center across from dadeland mall. parking isn't usually too bad. there's also a old navy and a few other stores as well. the stores very organized and the staff is usually pretty helpful. we had two people helping us the other day and thankfully, they had a few counters open, so there wasn't really a wait to pay. woohoo! read more

I come here before going on a trip for travel bottles and containers for all that girly stuff that makes us look good. They also sell the best hanging travel caddy - it is my lifesaver and keeps it all organized! Staff here is always friendly and helpful. read more

The Fiance and I need to redo some closets, so we came here for our first quote. These are simple reach in closets, but the prices was a little on the steep side. It was actually more expensive than our other 2 quotes (from specialized closet companies that came to the house to take their own measurements.). Although I love the Container Store, we did not go with their product because of price. read more

I love this place! It's where I go to relax after a bad day at work. Yes, it may seem a bit overpriced but the prices are pretty much the same as you would pay with shipping on amazon. The staff is friendly and helpful and always goes out of their way to make sure you are satisfied with your products. There is always some sort of sale to help with lowering costs. Completely worth the few extra dollars as opposed to fishing around Marshall's shelves for the same product and risk it being damaged. read more

Container Store is always awesome no matter the city. The service and selection is always consistent. Last month was special and I fell in love with Dadeland. It was a rainy day in Miami and after completing my purchase, the cashier asked if I needed help to my car due to the downpour. She pointed to the coatrack at the front of the store with ponchos and umbrellas. She used her two way radio and a young man appeared who walked me to my car in the rain. He stayed with the umbrella overhead until I was tucked in my car without a drop of rain. Now that's customer service. read more

In my opinion this place is an over-rated, less awesome, overpriced, version of Bed Bath & Beyond, or Pier 1. I really can't think of a reason to come here. read more

It was not crowded at 7pm on a weekday. The display for my jewelry organizer was on sale for $10 less and it was in great condition. Win-win

Love this place! Makes my OCD very happy. I have to post about the exceptional service Carlos provided. It's back to school time and the place is mobbed, it didn't stop Carlos from providing stellar service. He not only helped us out in the store, but brought the items to my condo. I know this isn't store policy, but it was just a cart wheel away. Regardless, I'm very pleased and will be back to buy more stuff. read more

Typical Container store. I love coming here for storage solutions. Best to plan ahead with measurements before you come. Convenient parking.

I had to move, and wanted to get new Elfa for my new closets. The designer was very helpful, but the installation company they work with is awful, and because of them I won't be back. I had Elfa pieces already, so the installation company was supposed to contact me to arrange an installation date. They didn't call me until I called the store to ask about it. Then my new building wouldn't allow the work to be done on a Saturday - this isn't the company's fault, of course. But the guy told me they'd call to reschedule. I waited 4 days for their call. Then I called them and left a message. Haven't heard back. At this point, it feels like I'm working hard to spend money with them, which I refuse to do. read more

This review is for one of the most wonderful retail consultants I have ever encountered. Her name is Lily and if you are at the store run and ask for her. We moved in to the worlds smallest shoe box in Brickell - no storage and tons of stuff. Lily spent as much time as it took to help us find the best solutions to our problems. She gave us more options ideas and concepts than we thought possible and NOT going to work was not answer she was going to take. We left with $600 worth of products but between myself, my mother in law and my Fiancee she managed the situation like a pro and so positive - there was a very brilliant woman as well in the ELFA section you can tell she is an ELFA expert she really knows her stuff but i can't remember her name she was magnificent. People who go to the store are clearly a bit on the OCD so just be aware that you will encounter some serious OCD neat freaks with some 'tude but the staff is awesome. HAPPY SHOPPING read more

As a Professional Organizer at Neat with Knight, this store is my heaven, my mecca, my everything!! Even before I was Pro I loved going there to shop. This is the most clean-open-happy-organized place to shop for your home and office needs. The staff is extremely helpful and friendly. Can't say enough positive things. read more

I ordered my closets. Was easy. The lady was very nice and helpful. The installation was easy ,fast and on time. I loved it. I highly recommend it read more

Let me start by saying that I LOVE THE CONTAINER STORE. I have been a customer for 15 years. I am sad to say that the service has gone downhill big time. The shelves are half empty, things are disorganized, and the staff is in no hurry to help. Only one person at the register, and a line that took 15 minutes. My trip took about an hour an a half...it should have been 20 min tops. Very inefficient for such a wonderful store. read more

Oh Container Store, you make me wish I was a millionaire! The selection is ridunkulous! They truly have a little something for all your storage..travel...fancy bathroom...closet..and office needs. I have to say, a good portion of their stuff I have found at more economical prices elsewhere, such as Big Lots or IKEA...but if you are looking for great customer service and specialized items you can't get anywhere else, this is definitely your go to place. I was looking for good drawer organizers for my three drawer chest and I found these perfect 34 compartment sets for 7.99 a pop (I bought 3) and they worked majestically. I also got some shoe racks that also worked well for 15 bucks. You can actually go there and successfully not break the bank, but temptation is all around you. Best advice go in with a list and game plan and you will be set. The employees I dealt with on my back to back visits were polite, professional and exceedingly helpful. I will definitely go there again, with my trusty list in tow. read more

I have been shopping here for years and did not come across this situation until yesterday. I went shopping for my college bound student on Saturday and spent a large amount of money for dorm living. I returned on Monday to purchase a few more things when I noticed that several of the items i purchased 48 hours before were now on sale. I kindly asked an associate for assistance with the price difference along with my new purchase. I was told that they typically do not do price adjustments yet it is not written anywhere - not on the registers, walls, or even the receipt. They told me I should speak with a manager - I don't know if the gentleman who then assisted me was or was not a manager but I believe he was some type of supervisor. He was not rude, yet he was not polite - simply "matter of fact" - he expressed to me that the store policy is not to do price adjustments, period! He then compared this retail business to a gas station, stating that the prices could change daily and that a price adjustment is not made at gas stations. He continued to say that most people shop there to resolve an immediate "need" and that is similar to gas stations.... I then explained to him that this was a retail business like Target and Walmart - not a Mobil gas station!!!! I continued to express how every other retailer would honor it from 48 hours ago, it wasn't as if I made the purchase weeks ago or longer as I would understand that. I expressed to him that I could retrieve the items, return them and the purchase again at the discounted price. He told me I could do so if I chose. Not once was he sympathetic to the situation, never offered any kind of help or suggestions - he truly lacked in his abilities to provide any kind of customer service even as basic as speaking with any kind of empathy.... Because when it comes down to it who has the time for all that going back and returning things, not to mention gas.....so I said OK - I then quickly retrieved the same items throughout the store that I previously purchased, purchased them at the discounted rate and then handed the person at the register my receipt from 2 days ago and returned it. I saved quite a bit of money and now will think twice before making another purchase at this retailer for several reasons..... read more