I was having trouble re-installing Office 365 (specifically Outlook) on my new PC laptop. All the…read moreother products installed seamlessly. Despite numerous attempts (and diagnosis time/effort), Outlook just refused to connect up with my email server (Google). I used Yelp, rather than the 800 number (which reportedly is slow in responding). Well a Yelp inquiry wasn't much faster as I didn't get a response for a day and one half. The good news is that Ken got back to me and things went well after that. We set up a remote access day and time. The remote access works really well and he was able to figure out a couple of details that were blocking the connection (cached incorrect credentials, Google Access issue, Registry issue and 7 unneeded and worthless .OST files). He even suggested a better virus protection software product along with improved Ad Blocker software. I am very pleased with the knowledge and support of Ken. They charge for a minimum of one hour and he had me working in 40 minutes. He told me that if I have another issue, I can use the remaining 20 minutes of help.

I am eternally grateful to Yoga Bear for recovering my photos. I stupidly accidentally formatted my…read moreexternal hard drive with Time Machine and lost 15 years' worth of photos. I had taken it to a competing repair shop and they said my drive was unrecoverable. But clearly they did not have the knowledge that Yoga Bear has. Theo recovered the vast majority of my files. He was communicative, friendly, and so helpful! I couldn't be more pleased with the service and expertise I was provided. I will 100% turn to Yoga Bear for any future tech mishaps and will be referring all my friends! Thank you guys!!!!!

I forgot to post a review, but the experience was superb. My desktop was serviced quickly and…read moreworked immediately. It's been almost 2 months and no PC problems, all working good. :)

IP Micro gave me the best price of 3 bids to replace my hard drive. In speaking with the owner Jim…read moreon the phone I could tell he's a real pro. I brought my computer to him at 10 AM and he called around noon for me to pick it up. Jim guaranteed that I'd be delighted with the results. I was. My computer performance went from wonky to superior. You can't beat the best price and best possible service. No way, no how. Thanks a million Jim!

Timely manner. Ease of communication…read more Timely manner. Ease of communication. Mike was very nice and professional and was able to repair my iPad in a timely manner. Great price too.

I needed help with my printer and scanner. I'd spent 2 hours trying to fix it and wasn't able to…read moredo it. I decided to call a computer repair company. Shevco Repair came up and had 5 stars. I called him, and he came over the next day. He was able to install my new printer and get my scanner working within an hour. He is the sweetest young man, very nice and polite and did great work. I would recommend him to everyone. Thank you Michael. It says that I live in San Francisco, I live in Sacramento

Dan was incredibly helpful in diagnosing my husband's laptop issue quickly and clearly. He provided…read morea detailed estimate that made it easy for us to decide whether the repair was worth the cost. Everything was handled smoothly through text and pictures, which made the process super convenient. I recommend Dan with full confidence for his professionalism, knowledge, and excellent service!

I had an amazing experience with Dan's Computer Repair…read more He was very quick to respond, and asked me a lot of good questions to get clarity on the issue I had reached out to him about initially-my laptop wasn't charging properly. He came and picked up the laptop so he could try to diagnose the issue. Well, after testing it and looking at it, he said there was nothing wrong. And the darn thing was charging for him! Doh! He promptly dropped my laptop back the next day and wasn't going to bill me because there was no issue to repair. But, given the efforts he had put in and the driving back and forth, it didn't feel right so I gave him something to say thanks because he absolutely deserved it. AND....not sure if he gave the thing a pep talk but my laptop has been working perfectly since then. Dan is professional, communicative and timely. All things I really appreciate in anyone, especially a vendor. His initial quote on the repair costs was also very reasonable and I appreciated that he said he would let me know if it would cost more than the quote and that he would get my approval before doing any repairs. I highly recommend reaching out to Dan to for help with any hardware or software issues you may be experiencing with your tech. Hopefully I won't need to any time soon, but will do so when the time comes!

I called Brian about an issue with my bfs laptop which he was using specifically doe music, he knew…read moreexactly what the issue was and assured that it was easy and that he could take care of it, no problem. He was available immediately, we dropped off the laptop and it was ready within a few hours as promised. The hard drive took a flop and it needed a new one, the price was extremely reasonable and Brian was efficient, professional and knowledgeable. Great customer service. Glad I found him through Yelp. Highly recommend!! Thanks again Brian!

We have been working from home lately due to the circumstances and it seem as though nothing on the…read morecomputer has been working correctly. We had Brian come out to diagnose the issue and he was knowledgeable, fast, and affordable. So much so that he got in conversation with our son and correctly addressed his issues with his computer and eventually came back for another appointment and built him a brand new computer. I am certain you will not find a better technician to fix/upgrade your computer. STOP READING AND CALL HIM ALREADY!

They installed a network hub inside my home along with some access point replacements. Joe was the…read moretechnician and has been here to diagnose and build a system for me with my budget and concerns in mind. It's been a flawless journey and I can't recommend tech2u enough. I will always use them for my computer needs. They represent themselves very professionally and honestly. Thanks Tech2u!

We had been unable to fully utilize our computer. After futile attempts to fix it myself, I needed…read moreexpertise. Tech 2 U responded quickly, attempted to remotely fix our issue, however an in-home visit was necessary. After a brief description of the problem, the technician promptly went to work and not only corrected our problem, he offered much appreciated programming to better our computer's performance. This company is quick to respond and offers many affordable solutions to maintaining your computer.

Thank you to the kind staff that helped me! After my laptop suddenly stopped working I had taken it…read moreto a local Best Buy, where they did not even attempt to help me. Nerds on Call was the complete opposite. The staff helped identify what had happened and clearly explained to me what my options were while being upfront on all pricing. Thank you for your great customer service, expertise, kindness and efficiency! 10/10 recommend!

They did exactly what I needed, explained some potential issues, and I'm 100% satisfied with their…read moreservice. Easy to talk to too! Big shout out to Darius and Grant who fixed my SurfacePro "issue" (another story...). Sir Charles and Kent seemed like they'd be easy to work with too. I'll return when I have problems again.

Dan came out today regarding an issue that I was having with my desk top computer. He performed a…read morecomplete inspection and made several great suggestions. And saved me considerable money compared to the other company that I had contacted. Can highly recommend Dan for your computer needs.

Very responsive - handled my issue quickly and professionally. Had a laptop from my deceased sister…read morethat I needed to access.

Fast and efficient. He handled the problem over the phone. Amazing. Thanks, Felix…read more Fast and efficient. He handled the problem over the phone. Amazing. Thanks, Felix

They pretend to know what they are talking about and treat you like you wouldn't understand while…read morelying to you. I really had my hopes up when I brought my three devices there but ended up choosing to not let them work on the device after them quoting me almost $1,000 without guaranteeing I would even get one working device in the end. Also lied about being able to test a battery stating that it's impossible to test a proprietary battery which is just hilariously false.

I didn't have any computer service by this company, but because of a mixup in a package that was…read moresent to me, I found myself in their office to thank them for helping me recover a lost item from their company from many years back. What I want to highlight is what I saw and experienced there. Upon walking in, I was introduced professionally by two people, and asked how I could be helped. While having my items replaced, I was also asked by a newcomer if I had already been helped. I said yes. I noticed on the coffee table a book about quality service and how it helps shape a business. I have to say that this was NOT just table decorations! They live this! This is their culture! While waiting, another employee came in, with the iconic BIG HAIRY DOG! I asked if this was the mascot, and was told it was. The employee walking the dog was also very friendly. After getting my items replaced, I asked to speak to the person who sent me the package, and expressed my thanks to them for all that they've done. I'm not an official customer of theirs, but I have to say that their customer service was better than I've seen anywhere! I've never seen so many employees who go out of their way and offer to help you. (Even in a car dealership when you look like you're going to drop some serious cash!) Great customer service deserves to be recognized, and while they don't expect this from me, I wanted to "let their light shine", by sharing it with the world! I am VERY impressed! Thank you for your courtesy!

From the owner: Big Hairy Dog Information Systems (BHD) is widely recognized as the leading help desk for…read morePoint-of-Sale (POS) and Inventory Management software solutions in the specialty retail industry. In business for 22 years, Big Hairy Dog's seasoned experts have worked alongside small, mid-size and large multi-store businesses to further their success. BHD supports more than 3000 store locations worldwide.