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    The Colour Lab

    5.0 (1 review)

    Services - The Colour Lab

    Haircut

    Eyebrow services

    Waxing

    The Colour Lab Photos

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    11 months ago

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    Salon Voss Fredericksburg

    Salon Voss Fredericksburg

    2.9
    (56 reviews)
    2.5 mi
    $$$$
    10 years in business
    Certified professionals

    I moved to Virginia 4 years ago from New York and have been bouncing from salon to salon. Finally I…read moreasked my friend & hair and makeup artist Jeet who she recommended and without hesitation she said, "Salon Voss in Fredericksburg is amazing." I went there yesterday for my first time and was blown away by the amazing customer service; from the receptionist, to the other stylists who greeted me and then I met Allie who was my stylist. I have never met such a warm, caring and professional stylist in my life. we spoke at length to make sure she could envision exactly what I wanted, she talked me through the whole process and her fellow stylist, Nicole whose booth is next to us even helped out for a bit. My highlights are probably the best I've ever had in my life (15+ years of getting them done) and I am so happy to have found this place! Salon Voss you gained a new lifetime member!!! Thank you so much :)

    I was a client at Salon Voss for years, close to 5 if not longer. Recently Ive had the worst…read moreexperience ever. Gina, is the reason I will never return that along with the fact that the owner, Tom has not responded to the 5 calls Ive made. She butchered my hair to the point of me being in tears in the chair. I asked what she was doing and she abruptly stopped and walked away getting another sytlist. No remorse, no apology. Ive never experienced a salon visit like this especially from Salon Voss. The salon has gone down hill and the customer service is horid. Not sure what happened to the great stylists they once had! I used to refer everyone there, never again.

    Photos
    Single color process deepening her red
    Single color process deepening her red
    Chocolate red single color process
    Chocolate red single color process
    Shag cut

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    Shag cut
    Me Time Day Spa

    Me Time Day Spa

    3.5
    (4 reviews)
    0.8 mi

    Always the nicest. Not sure why others have put down that she is rude. Does a great job. I have had…read moreeyelash extensions and waxing both done here. I only stopped the eyelash extensions because I believe that I am sensitive to the glue. They looked so good when I could do it.

    First of all, she's always late and NEVER apologized for that. If you're time is precious, SO IS…read moreMINE. The first appointment, she ran 15 minutes late and I never got an apology from it and she talks to me casually like, okay, where's the apology? And you go ahead and talk to me like Im your friend? Girl, Im not your friend. Im your customer. The third appointment, I had to reschedule because I was outside the door waiting at 3:50 pm (that's when my appointment was), and she kept saying couple minutes behind. 4:10 came and thats when she finally said "you can come in." Ma'am, thats when were supposed to be done with the wax not starting. So I rescheduled. This last appointment, she was running 7 minutes late, and same thing no apologies. Today, she burned me and she was so sarcastic and said, "If it turns into a third degree, then you can sue me." Like why would you say that? She keeps saying she never burned anyone before and educating me about our body temperature and how the wax is not 100 degrees. I showed her the burned spot and she still insisted it is not from the wax and it was from my underwear. If you can't apologize for running late all the time and treat your customers like shit maybe you shouldn't be in the customer service business? Also, you shouldn't be running a business with that attitude of yours. Disgusting.

    Photos
    Hybrid
    Hybrid
    Me Time Day Spa
    Classic

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    Classic

    The Colour Lab - hair - Updated August 2026

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