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    The Cobbler

    4.5 (157 reviews)
    Closed 9:00 am - 6:00 pm
    Updated a few days ago

    Services - The Cobbler

    Shoe cleaning

    Shoe dying

    The Cobbler Photos

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    Recommended Reviews - The Cobbler

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    Reviews With Photos

    Thalia G.

    Results speak for themselves. They were able to get an ink stain out of my vintage Coach bag that had gone through two layers! The bag is now nearly good as new and I can't wait to wear her out! Price was fair given how much work it took to get her to excellent.

    Original Hemming in tact.
    Richard C.

    Sharing a gem in San Bruno. Perfect length with original hemming, clean place, and wonderful Owners, it's a 5 star place. Check out the photos. Thanks again Dana!

    I found a treasure somewhere in San Bruno. A talented Cobbler who fixed my rare Jansport Pleasanton Backpack and Belstaff Colonial Messenger Bag as if nothing happened. Very nice Filipino couple and very accommodating. They definitely know what they're doing.

    After- new handles
    Fred B.

    I am so happy that I found Jay and his wife. We used to go to our local cobbler in San Jose but the quality was just not good. I found Jay on an online Luxury forum. He came highly recommended. I first came to Jay to repair and replace a button snap on our LV Damier Azure Wallet and Zipper on an LV Sarah Wallet. They were done fairly fast. The next work done was a project LV Sac Souple that had damaged handles. I wanted to use the duffle for my DJ cables, headphones and accessories. Overkill but I wanted to go to gigs in style! I asked him to add some d-rings so I could add a strap. The project turned out perfect. The straps look perfect and he was able to condition and tone the vachetta to match. The d-rings were exactly what I wanted. I now have a vintage duffle that's original and useful. I highly recommend Jay and his wife for all your leather work and projects.

    Shoes detailed by The Cobbler
    Jordan K.

    We are lucky enough to live close by to The Cobbler - they are friendly, efficient, and very reasonably priced. They altered the suit my husband wore for our wedding and helped detail our shoes we each wore on our wedding day. I wanted to add holes for bows on my shoes, and my husband's boots were water-damaged with broken laces. In less than a week The Cobbler returned them to us as requested and good as new. Can't thank them enough!

    Torn ankle strap good as new!

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    2 days ago

    Business owner information

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    Dana C.

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    4 months ago

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    Dana C.

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    1 month ago

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    Dana C.

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    3 months ago

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    9 months ago

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    3 months ago

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    5 months ago

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    1 year ago

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    2 months ago

    Amazing service and quality of repair. The owners are so kind and work incredibly quickly. Would 100% recommend

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    2 years ago

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    5 months ago

    Friendly owners and awesome service. Brought in my purse to have the grommet changed and it looked really nice. Satisfied customer

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    5 months ago

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    1 year ago

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    9 months ago

    Had two expensive shoes re/soled and a heel replaced. Top quality work. Will use again.

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    1 year ago

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    9 months ago

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    Dana C.

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    2 years ago

    Jay is a great guy. He does great work. This is a local business that we should support. He is a full service cobbler.

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    1 year ago

    Dana is very detailed and really good at what she does. I highly recommend The Cobbler.

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    2 years ago

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    2 years ago

    Fast, affordable and friendly service. Brought in my Gucci bag to get the strap adjusted and they did it in 10 minutes. Paid $10.

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    Page 1 of 4

    Ask the Community - The Cobbler

    My daughter received a small pink corduroy backpack and the ends of the straps looks like it was just cut and needs to be reinforced to prevent straps from sliding out of buckle. Can you fix it?

    Hello, yes it is doable. We need to assess items in person so we can provide you details on what will be done and the cost. Please bring them in when you have a chance.

    Do you repair luggage wheels?

    It is possible. We have to assess the luggages in person.

    Can you resole Birkenstocks?

    Hello, yes we do that.

    Hi - I have a Neverfull By Louis Vuitton Murakami edition bag that needs cleaning. Do you provide that service?

    Hello! Yes we do provide cleaning service. It is best to bring them in to assess with you to see what’s the current state. Give options in cleaning and an estimate.

    Hello, do you guys do color restoration on a Chanel WOC?if yes how much pls? Thanks!

    Hi! Yes we do but it really depends on the current state of the purse. Dyeing starts from $120 and up.

    Hi.... Can you fix a zipper on a pillow cover? If can, how much to repair. If not how much to replace? Thank You for any info...

    Hello! Yes we can. Depends on the repair needed. Maybe only the slider can be fixed or replaced. We can also do the whole zipper. We have to assess it with you in person or feel free to text us the photo at 650-344-3987 store cellphone

    Hello, I was wondering if you can Dye clothing?just need basic black

    Hello! We do apologize. We unfortunately don’t do clothing dye.

    Were you in San Mateo previously?

    Yes that is correct. We have relocated now in San Bruno.

    View All 10 Questions

    Review Highlights - The Cobbler

    Stopped by the other day to have a belt shorten, Jay quoted the price and explained the details to the work.

    Mentioned in 26 reviews

    Read more highlights

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    Victor Shoe Repair

    Victor Shoe Repair

    4.5
    (88 reviews)

    Needed a belt repaired; leather edge came loose. Gentleman fixed it in less than 30 minutes for $10…read morecash. Very pleases

    Disclaimer: I didn't request shoes to be repaired but was referred here by a laundromat after they…read moresaid they could not repair my zipper on my leather motorcycle pants and recommended I look for a shoe repair shop due to leather expertise. Look, I wanted to give this store 5 stars due to the technique and skill that Victor possesses. I do not doubt his skill AT ALL and am NOT at all trouncing him craftsmanship-wise. It's just, as a business, I felt the customer service end was very lacking, hence the 3 stars. He did a wonderful job repairing the pants and it is in much better condition than before, having him even explain how the prior shop used glue which is terrible for leather. I appreciate his explanations. He will give you a ticket with a number on it, with a agreed on price written on it that you need to pay him in CASH when you pick up (more on this later). It's the customer service and experience that needs work. He originally said when I first consulted with him and dropped off the pants on April 14, that it would take time and would be done in about 3 weeks or so. I was fine with it as I was going on vacation for awhile. When I returned, I dropped by May 19 to pick it up. He just shoos me away and says that it is not ready, give him 10 days. At that time, I noticed someone else picking up her shoes from him in front of me. Her ticket number was about 200+ after mine, meaning he potentially doesn't do the orders in consecutive order. I return on June 3, 15 days afterwards, and he still says it is not ready. I did see he just started as the zipper was finally off but nothing new was sewed on. 2 days later, he calls me saying it's finished. This means my order was delayed multiple times with other orders prioritized, taking nearly 2 months to finish compared to the original promised time. Therefore, if you need an order soon, you probably need to reiterate it to him many times. Now the cash part. I did not mind it was cash or check only. However, MAKE SURE YOU BRING NEW BILLS. I had an older printed $100 that I used to pay. He has this "bill reading machine" that I'm not super clear what it is that he inserts bills into that tells him if they are real or fake. My $20s read fine but then my $100 read fake. He shouts at me "Hey, this is fake!" in a pretty rude tone. I asked him to re-read it a couple times but he insisted it was fake. Therefore, I ended up having to wait till the following week with a brand new $100, which read fine. The catch was, I deposited the $100 in a bank and the teller checked, proving it was real. My issue is not that he doesn't accept the old $100, it's more of his attitude towards the situation, which given the delay from an overpromised return multiple times, already compounded my frustration. TL;DR - Overall, Victor does excellent work just like other reviewers have said. I sincerely think his customer service demeanor can use some work, as well as having a better way in organizing his schedule or deadlines, perhaps even capping his workload, so that he does not overestimate the time he has to finish projects. Overpromising return days are also something that can be problematic. Otherwise, I do thank him for the excellent craftsmanship. Cash or check only.

    The Cobbler & The Tailor

    The Cobbler & The Tailor

    4.2
    (88 reviews)

    Finding a tailor and cobbler you trust is tough, so I'm happy to say I think I've finally found…read moremine. I had the pleasure of working with Jay, who was incredibly knowledgeable, friendly, and easy to talk to. From the moment I walked in, he took the time to understand exactly how I wanted everything to fit instead of rushing through the measurements. I brought in quite the assortment too: a Filson trucker jacket, a pair of raw denim jeans, and my Red Wing Iron Rangers. He was confident in his recommendations while still making sure the final result matched what I was looking for. You can tell Jay takes pride in his craft, and that level of experience gave me a lot of confidence leaving my favorite pieces in his hands. Customer service like his is hard to come by, and it made the entire experience enjoyable. The only reason I'm giving four stars instead of five is the price. The total came out to around $340, which definitely caught me off guard. To his credit, Jay was kind enough to give me a discount on the jeans and only charged me $300 cash, which I really appreciated. Quality craftsmanship isn't cheap, and I understand you're paying for experience. If you're looking for someone who knows what they're doing and treats your clothing and footwear with care, Jay is someone I'd recommend. Just be prepared for premium pricing.

    Unfortunately, I cannot recommend this business…read more I took my shoes in for repair and they told me they would be ready the next week. Unfortunately, because they are only open during regular work hours, I wasn't able to make it on the day they said they would be ready. I came the next day at 3:30 when they supposedly close at four, but they were already closed. I came back the next week at 3:30 and again they were closed. I returned the next day on Saturday around 11 AM and again they were closed. I finally was able to pick them up three weeks later and when I arrived, I was chastised for having left my shoes there for so long despite having tried to pick them up three times already. They told that I have to come on the day they say they'll be ready for pick up which is impossible for me since I work at a 9 to 5. The WORST PART is that in addition to the difficulties of obtaining my shoes after repair, they aren't even fixed. The FIRST time I put them on the glue came undone. See photo. So now I paid $30 for nothing

    The Cobbler - shoerepair - Updated August 2026

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