Great service, good result, good prices - would go back again! Hemmed a pair of pants

Read other nice reviews on here and went to them to clean a suit. They stained my pants. We returned and asked how it happened, did not demand a refund, and they immediately were accusatory, rude, and combative. So they're rude, bad at cleaning, and don't offer good prices. read more

J's is that mom and pop shop that delivers quality to every piece of garment you drop off at their place. I had two difficult materials of jackets I needed to get tailored due to my petite size and short arms. The lady was very efficient in sizing me and we had a sweet conversation about life. The turn around time was one week for them. Each garment was $30. I picked up both and one of them was perfect, but the other seemed to have loose threads after wearing it for 2 nights. I went back in a couple days later and the owner carefully inspected it, noticing the threading was complete but there was just loose thread. She cut it on the spot. I would try to look at these garments before leaving in case you don't live close to return for any issues. read more

I brought three pairs of pants in for alterations and they did a great job, at a reasonable price, quickly. Oh, and they were very nice too! What more could you ask for?? I'll be back! read more

They are so friendly and the best price I found! I had purchased a long, unlined overcoat from old navy ($38), and wanted 8" off the length. I got quotes off yelp ranging $45-60, which I was willing to pay but fortunately took one last chance at J's tailoring. I walked in with my coat and when they quoted me $40, I was elated. They had it ready in one week and I'm super happy with the alteration and service. read more

J's Cleaners & Tailoring - long overcoat hemmed - Sewing & Alterations Near Me - San Mateo, California

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Amazing service, quality, and price. Been going here for months and will continue to do so.

First time customer and wanted to try your business due to the great reviews on here. Brought in three items- one being a pair of jeans and asked for original hem. After pick up, realized they were not original hem. :( won't be back. read more

Jenny fitted my wedding gown really well. Strapless gowns can be a little nerve-wracking: a little too tight or a little too loose could spell disaster! After two fittings, it came out fitting like a tight hug, incredibly secure and yet possible to squeeze into (she gave specific instructions on how to breathe in and out and use the zipper and clasp). I thought her costs were really reasonable compared to other estimates (some of whom wanted deposits just for a consultation). For a $4k gown I paid a couple hundred dollars for inner cups, hemming 10 separate layers of tulle, and taking the bodice in a few inches, which required the lace hem of the bodice to be removed and then sewn back on by hand. I felt very nice while interacting with her in the shop. It's cozy and there's a soft whir of machines in the back. Jenny is straightforward about her costs and what alterations are possible, not trying to push a sale. read more

J's Cleaners & Tailoring - A mirrored nook inside the shop by the changing stall - Sewing & Alterations Near Me - San Mateo, California

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I have always been impressed by the folks who run this shop. They are hard working, good people who know their craft. They've tailored dresses, coats, pants...you name it. I've never had any of their hems or seams fray, either. On one occasion things were not ready when we agreed, but they immediately admitted their mistake and had it done in a few hours. Another time the hem wasn't the way I wanted, and I pointed it out. They took it back and fixed it. Things I've had dry cleaned have come out fine, too. Because of my height everything I buy is long on me, and sometimes I have to pay close to what the garmet cost me for the work...but that is the price of alterations (you don't pay based on the cost of the garment). They've charged me very fair prices over the years for their work. I highly recommend this place! read more

Amazing service. My clothes always come out perfect! priced very fairly as well. I love Jenny.

They closed early and I couldn't pick up my garments. The receipt said come after 5pm and before 7pm, but they closed at 6pm. read more

J's Cleaners & Tailoring - Front door - Sewing & Alterations Near Me - San Mateo, California

I brought in a bridesmaid dress to be hemmed, taken in, and cleaned. J's had great recommendations on what should be adjusted and within a couple weeks it was completed and fit perfectly! read more

They do an amazing job! I had a hole in my jacket sleeve and pretty much thought I'd need to buy a new one. When I went to collect my jacket back, it took a solid 2-3 minutes to even find where the hold had previously been while looking closely all around! Such a clean and professional job. 10/10. read more

I absolutely love leaving my things at J's to be fixed. Frequently, I'm behind with getting things re-sewn, but because it's so easy to drop by J's I've taken to coming in more often. My winter (but actually year round coat for me) has been fixed a couple times by them, once for the cuff button and once for a patch - which is so good it's not easily found. This last drop by I also brought in the honey's coat - he had finally busted the zipper so I brought it in to be moved up and replaced. The fix was perfect and he loves it! J's is definitely my go-to in the area and I highly recommend them. read more

$45 dollars to shorten a dress worth $30 bucks. I asked for a discount, but she got irritated. I am not sure maybe due to language barrier. They rudely said that if i don't like $45 dollars they are busy from other better paying project. I left because they are rude. read more

Five stars for the quality of their alterations. I know I can trust their skill with nice gowns and complex alteration requests. There was one time they didn't finish my alteration by the date they indicated so if you need something done by a specific date for an event, make sure to let them know ahead of time. read more

J's Cleaners & Tailoring - Updated hours I saw on June 8, 2021 - Sewing & Alterations Near Me - San Mateo, California

Inefficient business. Basic tailoring takes weeks. Had a jacket that needed sleeves shortened by like an inch. When I went to go pick it up at the date that was promised (2 weeks after drop off), they haven't even started on it. A previous dress I got hemmed another time also took WEEKS. Quality of work is average. Nothing beyond any other tailor. If you need to get something done by a certain time, I don't recommend this place. read more

Good and timely service and excellent alterations! Very dependable, pleasant to work with.

I searched high and low in online reviews for someone to alter my wedding dress before settling on Jenny. She was AMAZING! It is hard trusting a $2K gown to someone you've never met before, but 3 fittings later I had the dress of my dreams! She was so kind, and her honesty about what was and what was NOT possible was refreshing, since so many tailors would rather just take your money. I wanted a bustle in my gown, and she said with the style I had it would not be possible. I also wanted to take off more of my train then she did, and she offered to do it in phases so I could see how it turned out instead of doing it all at once, which I'm so glad she did! It turned out beautifully. Her prices are reasonable and her store is clean. So, stop reading reviews and go visit Jenny already! I know she's made me a customer for life :) read more

J's Cleaners & Tailoring - My finished dress! So incredibly happy with the job Jenny did! :D - Sewing & Alterations Near Me - San Mateo, California

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My jacket was pretty dirty but they did a great job with cleaning! It's almost like new. Highly recommend these dry cleaners. Especially for tough stains. read more

J's Cleaners & Tailoring - Jacket - Sewing & Alterations Near Me - San Mateo, California

Came to them from a recommendation. They haven't disappointed me yet! Reasonable fees and small local business. Need to help out the mom and pop shops. Super friendly husband and wife read more

I have gotten my pants dresses shirts altered they all turned out great! I'd 100% recommend read more

Wow, I am so impressed with Jenny's work. I brought in a chiffon bridesmaid's dress that ended up being too tight in the chest and needed to be let out and also hemmed. Letting out definitely needs to be done by an experienced seamstress so I did a lot of searching before I went in to J's. I brought in the dress to show Jenny what I needed done and she told me to bring in the dress closer to the wedding/in a few weeks since I was pregnant. She said she'd be able to let the dress out but because of some of the detailing and stitching, she may not be able to match that. I was fine with that because I knew it could be a complicated job. She gave me a very reasonable quote for letting out and hemming. I dropped off my dress and my dress was ready a week later. When I went in and she showed me the dress, she had been able to let out the dress and replicated the detailing and stitching in the bodice! You couldn't even tell the dress had been let out! I was beyond impressed and happy and the dress fit me perfectly. I would highly recommend J's for any tailoring, Jenny is a true talent and has an eye for detail. read more

Jenny is wonderful! Super nice and does great tailoring. She's tailored a formal gown, numerous dresses, work blazers, along with some other items for me. I was very apprehensive about finding a new tailor when I first moved to the area, as I'm picky regarding tailoring and had a great old-school tailor where I lived before. I had tried the tailor across the street from Safeway on El Camino Real in San Mateo and had been disappointed. J's is a much better option. She was able to shorten the sleeves of a blazer the other tailor had told me was not possible to fix, because the sleeve buttons were too close to the edge. Jenny shortened the sleeve by creating a new hem in the middle of the sleeve and shortening it there, instead of at the edge, which is what is usually done. I was nervous about it but it turned out really great. Jenny really takes pride in her work! It's not about quick or easy work, but I can tell she really enjoys it. I will be going there whenever I need tailoring. read more

J's Cleaners & Tailoring - Blazer sleeve shortened by inserting new hem in middle of sleeve. - Sewing & Alterations Near Me - San Mateo, California

I had a bridesmaid dress altered here and Jenny was very helpful, made good suggestions for where to alter the dress, and I can't even tell where the alterations were made - really quality work. It did take a bit of time (about 1 month) but I went early so it worked well. I would definitely go here again. Plus they were making and selling masks in the pandemic - I picked up a few in March 2020. Plus in lovely walkable Downtown San Mateo (street parking is available out front). read more

I've been bringing shirts and slacks here for over a year. Haven't had any issues. Their laundry prices for shirts were the best in the downtown area, which is why I started coming here. The owners are friendly and courteous. Two thumbs up. read more

This is my neighborhood tailor. Last year I had my wedding dress hemmed here and the turn around was so quick - just 1 week. I asked for a dry cleaning of the dress as well because it was a salvage and was advised against it because of the cost and how delicate/intricate the dress was. I was recommended a spot clean instead because there was really only makeup stains around the neck of the dress. I appreciated this because it showed they cared more about me as a customer and the integrity of the garment than $$$. My partner also had his suit pants hemmed a few days before the ceremony. One year later, I had a bridesmaids dress hemmed and it was only a week turn around. Good job on the hem. The dress was an very particular color and they found a thread that matched it perfectly. My partner asked about getting a suit jacket taken in and was advised against it. We were told it could be done, but that it would not look good and possibly ruin the integrity of the suit. I really appreciated this because it showed he cared more for the product/customer than just getting business. Will definitely continue to get all my alterations done here. read more

My go-to in San Mateo! Prices are reasonable and they will be really honest with what they can tailor and what might not be worth tailoring/what can't be altered. They will also tailor a wide range of items (ie I've gotten my coats tailored there for reasonable prices!). read more

Quick, reliable, and knowledgeable. They have become my new go to place to get my pants and dresses hemmed.

5* over and over with every encounter. These people are so friendly and hard working. They are fair and honest about bigger alterations and complicated processes. The basic dry cleaning is perfect and fair as well. I just left there and the gentleman insisted on carrying my clothes and a blanket to my car for me, as I'm pregnant. This is just how they are :) read more

I am so glad I found J's. They are personable, really care about their work, and stand behind what they do. I have become a regular​ customer and couldn't be happier! They get out all of the make-up and food stains! read more

Jenny and her husband are great and welcoming. They're kind and hardworking people that know their stuff. I only take my alterations here and will soon do dry cleaning too for 1 stop shop. read more

These guys really saved my butt. I had a work trip out of town on Monday, and had a host of clothes to drop off the Friday before. Usually in a suburb like San Mateo you'll get two day service on drop off, sometimes three days. And I needed it next day. On a Saturday. Fortunately I'd seen J's on my way to the Caltrain and gave them a call - they don't usually do next-day for Saturday but would help me out. I really appreciated that Their regular turnaround is two days and prices are reasonable but if I need emergency laundry* this will be where I go. * - next, on KCBS, emergency laundry and how it will kill your whole family! read more

I had just purchased a new men's suit, and wanted to find a tailor who could create an excellent fit. Jenny immediately knew what areas required alterations to achieve that - and I was very pleased with the quality of the work. read more

I've been bringing my cleaning and alterations to Js for many years now. They always do a good job with cleaning and their prices are reasonable. The people that own the place and work there are also very nice and I feel good giving them my business. read more

Jenny is a quality and well priced seamstress! She had completed alterations for my wedding dress and I couldn't be more pleased with the result. Her work is carefully thought out and she takes a lot of pride in her work. She's identified a couple areas on my gown that I wouldn't have noticed but she suggested slight alterations to ensure my comfort and proper look. If you have an upcoming wedding and have a tight budget, I would recommend Jenny with no reservations! read more

Took my maid of honor dress here, quick and professional. Came back to pick up, everything fit perfectly--I thought $65 was good, since I asked for more than just alteration Clean shop, I will be back since it's close to me. read more

I am THRILLED to find a trustworthy and skilled alterations expert! Jenny shortened my daughter's floor length prom dress in a week and it fits perfectly. She is honest, reasonably priced and knows what she is doing! LOVE! So great to find businesses that care about their work and their customers. read more

I am so sad to write this review because I thought we had found the perfect spot for my wedding dress alterations based on reviews. I had taken my strapless dress in a couple months before my wedding and was promised it would be fine! My dress was too big originally, but when I went back after my first fitting it was WAY too small, I'm not sure how Jenny got those measurements as my body hadn't changed. Then next fitting it was too large, and after the final one just two weeks before my wedding I realized it wasn't going to get better, but hoped that lots of dress tape wold help it stay up. Additionally, the day of my wedding the bustle would not stay for the life of me. After having my bridal party redo it many times I gave up and just dragged my dress around :( Definitely not what I was expecting or hoping for. My sister also dropped off her maid of honor dress and had it fitted to be floor length-it was measured and chalked, but when she picked it up it was mid-shin. She was told there was miscommunication and still had to pay the alteration fee, couldn't use the dress, and had to buy another one with rush shipping which she took to a different tailor! Save yourself the misery and stress. read more

Jenny is the best alterations person I've met :) She re-apolstered custom bench cushions and they look phenomenal (see enclosed pics). She even kept the previous zipper so they only required fabric! Also, she altered a complicated dress for me and gave really good advice as to when I should stop "taking it in" in order to preserve the look of the dress. We also get our dry cleaning done and it's always very nice. Thank you Jenny! read more

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