My experience with Casual Furniture is always GREAT! I work with Christine Coolick, and she always…read moreselects top quality merchandise. The delivery men are so professional, and they are a pleasure to work with. You just can't go wrong here!

I recently purchased a dresser and two nightstands here. I priced this set at two other local…read morefurniture stores, and Casual Designs gave me the best price, by far. The furniture is of excellent quality. The delivery men came when promised and moved my old, heavy furniture to my second floor without complaint. They were polite, friendly, and removed all of the packaging material. They adjusted the placement of both my new and my old furniture to my liking without complaint. I love my new furniture and could not have asked for a better experience. I have purchased furniture here in the past and have always had an excellent experience.

From start to finish had an amazing experience at C&E! They have beautiful products in their…read moreshowroom but will also take the time to sit and plan alternative options with you if necessary. They truly seem to value their customers and bonus! They're local so you can feel good about shopping small. To cap off the awesome experience they delivered on time and as promised - Chris and Jerry were professional, courteous, and genuinely amazing - they even helped us move our old couch into another room for us! Thank you, Katie and the team C&E, for providing an incredible experience from beginning to end; your perfectly curated showroom and next-level customer service already has us daydreaming about our next purchase!

One of the best design showrooms on the eastern shore With…read morevery helpful staff that were polite and asked alot of thoughtful questions and guided us in the right direction. Thxs!

Terrible, a real ripoff, they decide on price, you have no input even when a very expensive item…read more Then, they sell it even when you don't agree to price and take 50 percent. They are selling furniture worth hundreds of dollars for just $22 it is just criminal. You are better off selling it on eBay or facebook or any other way than using them.

I found a great desk that we had chalk painted as well as some cool melamine dishes at very…read morereasonable prices. They have someone who can deliver furniture as well, if you ask.

Excellent sales people who know furniture and details such as upholstery and finish when you order…read morea custom piece. good selection w long lasting items many made in USA.

I had been looking for a new dining room table and chairs for my Ocean City condo for a long time…read more It was not until I went to J. Conn Scott Furniture that I found a decent selection of quality furniture on the Eastern Shore. My salesman, Robert, went above and beyond to find a table and chairs that would coordinate with my condo and meet my requirements. I told him I wanted something beachy, casual, elegant with a touch of Mad Men styling. Robert showed me several alternatives and we decided on a Drexel table with chairs by Artistica. The result is drop dead beautiful and worthy of an Architectural Digest photo shoot. The quality of this furniture is unmatched. Also, the delivery men were careful of everything when delivering the furniture, they made sure the furniture was placed properly, and removed all packing material. J. Conn Scott employees are helpful, know the high end lines of furniture inside and out, and sincerely want you to be happy with the end result. I will be purchasing more furniture from J. Conn Scott in the near future.

Great people, beautiful items, good prices, convenient location and I will continue to shop hereread more

If you like coastal furniture and nautical décor....this is my place with a great beach theme. Sea…read morelevel decorates my home simply put. If you haven't visited this store your missing out.

Love the owner - she makes everyone feel welcome and loved! The place always looks fresh with new…read moreitems. I can't walk in there without finding at least a few items to take home with me! Thanks to Christine and her staff for always giving a warm welcome, hugs, and a place to just feel at home.

If you are in Bethany it is not worth shopping here. Not a great value, staff are not very friendly.read more

This is an unfortunate situation but one that leaves me thinking this company is more concerned…read moreabout fees they can add on than selling furniture. I simply needed four boxsprings to lower two beds. I decided to contact this local store since they were near by. I realize that many stores are short staffed and might be working with customers. I did speak with a salesperson, placed an order, but then she had to make phone calls about delivery. We discussed two dates, and I remember wanting to coordinate our travels to our condo. I admit I wrote down the wrong date, but at 80 I am allowed to do it. Immediately when it was discovered it was not just a simple redelivery, but then there was another $150 for redelivery, and another $75 for rescheduling. I was then told to call the store to see if the salesperson could help get these fees waived. I spoke to her and she said she would do what she could do. Of course, she could not simply make a call, but this had to be handled by an email to the owner and the delivery manager. The more I thought about it, I realized that this store was all about the money and not service. After running a successful business for 40 years, I knew this was not the way to deal with customers. I called back and was told she did not have a response to her initial email. I explained that I just wanted to cancel the order. I then was cautioned that if I did that, they would still charge me the initial fees for the failed delivery and a 25% restocking fee. Mind you when I first spoke to them these items were in such demand I was told they might night be available. You decide if this is the kind of business you want to deal with. Like Share Response from the owner 2 days ago Thank you for sharing your thoughts, Barbara. We'd love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at (302) 539-1100.

Condo owners beware. Make sure your furniture will fit in your building's elevator. While…read morefurniture and More's delivery people are authorized to use the stairs it will be a cold day in hell when they do. I bought a couch that was 2 inches too big for our buildings elevator. We asked the sales people if the couch could be carried up the stairs to our unit on the third floor. The sales person said yes but the delivery people swore up and down that the couch would not fit in the stairs. So the couch went back to the warehouse. I went and measured the stairs and the delivery people were full of it. Called Furniture and more told them the couch would fit and rescheduled delivery. The day before delivery I get a call from the store manger telling me they won't deliver the couch and they refunded me they delivery fee. I then hired movers ($600.00) who went and picked up the couch and once arriving at my condo carried my too big for the stairs couch up the stairs and into my unit in 13 minutes. Furniture and More's delivery people are a joke and condo owners you have been warned.

Nice people and beautiful furniture and decor!! Would highly recommend this business!read more

I can't recommend them enough. We bought a beautiful coastal inspired slipcovered sectional off…read morethe floor. They had the best quality furnishings in the area and the prices were inline with workmanship. Pat our sales person was friendly and helpful. We had it delivered in one week!!! Ask what is available off the floor......

The workmanship behind my new dining room table is so stunning that it has lit up my home and makes…read morea statement the second you walk in the door and see this beautiful work of art in my house. I could not be happier with this magnificent well-made table, it makes me so happy that I am so delighted that I picked this company to work with. They are so easy to deal with, and have such an extraordinary selection of ideas for your project that you will return for more. Thank you Charlie, Mary and Marty! It is my favorite piece of furniture in my home!

Unreal. Do NOT work with these people for your hard wood floor. I left a what they claim to be a…read morenon-refundable deposit on 3/25 and have no date for install as of today a month later. They have nice furniture so stick to that. After not getting anywhere with Alex been working with Marty the owner who won't let me get a word in edgewise is telling me it's on me for why things aren't moving along and has been extremely difficult communicating with.

Really really happy with the aluminum awning Callaway installed on my new Trex deck. Very solid…read more------- A+++ workmanship!

Customer Service very poor with this outfit.. Purchased a recliner from them and was told that…read moredelivery would be on Monday 7/10/23... Called about noon time to try to get some timing for delivery and was told that delivery would be between 4 & 5 pm.. Sat waiting all day long and recliner was never delivered and never received a call from Customer Service that chair would not be delivered...