Russ is a nice guy and personable, but I would not recommend him since his service guarantee is not worth it. His pricing was $100 more than the local shop in Paoli but he said he would guarantee the clock would continue to work for one year. After the initial visit, the clock would function for a week or less than stop. He came out to resolve this but by the next day the chimes started to chime at 10 minutes before the hour. He returned and got the chime to work for about 1 day and than it stopped. He set up another appointment which was a full month out. He never showed up. Tried to reach him via text and phone and won't respond which I do not find professional. read more

Took my antique clock to the Clock Guy. it had a broken weight cable. He said he could fix and clean clock for $250. 3-months later I got it back and hasn't run correctly since. read more

What great service. Russ goes way beyond what you expect. Seems like he has carted my 1770+ year old clock over half of Pa. He knows what he is doing and he is very reasonable in pricing. Shout out to The Clock Guy. Fred Stevens read more

Very nice guy and personable, but I would not recommend him. I had service requested since the clock wasn't chiming correctly. He came out pretty quickly, oiled it, and thought all was good. still didn't chime correctly, came back out and took it for weeks, brought it back and still not working right. Spent $350 and really didn't get the benefit and worse that it was before. Tried to reach him via text and phone and won't respond. I generally don't write this sort of stuff, but feel I was taken and for no reason. Hope this helps anyone looking for a repair, check the howard miller site first to get the right team to service. read more

Adorable husband and wife team. He has over 50 years experience fixing clocks. I called to have my grandfather clock put back together after my move and he taught me things I never knew about how to service my clock. He took it apart, oiled and cleaned the insides and it's working like a charm! read more

Amazing craftsmanship! Took my husband's great grandfather's clock and restored it beautifully!

Fantastic experience. Great guy with a surgical background! Those hands do precise work, and he got our clock chiming again beautifully. Timeframe was very good also; less than 2 weeks. read more

As an owner of a moving company, I have been searching long and hard for a reliable and affordable company to help prepare grandfather and wall clocks for transit. Before we thought we could do it ourselves, but its too easy for the clock to get out of sync. At first we just brought a Seth Thomas Wall Clock to repair a broken pendulum. Russ was able to repair it in just a matter of days and very affordably! Now I have both a wonderful repair service (just had him tune up my mothers grand father clock) and now I have a service I can offer to my clients! Never again will we move a clock without having The Clock Guy prepare the clock for safe transit! If you need a clock fixed, tuned up or are moving, this is a one stop shop!!! read more

I used this guy twice. That was twice too many. He never had our clock ready when he promised. In fact it was months late. Initially it was to clean the clock and get it running. And also to addressIt running slow. He did get the clock running but he never addressed adequately the slowness of the clock. When I took it back for him to do that as well as address a problem with the chimes, he had it well into two months past the two weeks he promised and never fix the problem. read more

He delivered a Herschede clock to our home and got it working and I have called numerous times since to say that it is not working and have not got a call back. read more

russ knows exactly what is needed for any clock.great attitude and professional service..the tall case clock of ours runs perefctly now and looks wonderful..not only did he maintain the movement he detailed the outside...we highly reccomend him for clock service read more

I was very fortunate to find The Clock Guy. He's cleaned and repaired several antique clocks for me. The work is excellent. Russ is passionate and knowledgeable about clocks and really enjoys what he does. In addition, he turns projects around quickly and has consistently exceeded expectations. I highly recommend him! read more

Professional and courteous. By far one of the biggest rip offs I have encountered in the service business. Charged $600 for one hour of clock cleaning and fixing. Shop around. read more

I have a 25 year old grand father clock which The Clock Guy serviced about a year or so ago. I wanted to see how the clock performed after his service before I wrote a review. My grandfather clock kept stopping so I called him for service. He was courteous, but not so professional. First thing I noticed which is a big no, no, is that he didn't use gloves or a rag in handling the "spotless" brass weights, clock face and clock mechanism. So right off there's finger prints, which creates permanent spots and deterioration. I thought he was very rough with the clock and cringed when he was dismantling it. He told me it would be about 2 weeks. 3 1/2 months later he came back with it. He told me he lubricated, changed the weight cables and adjusted it. He also told me he couldn't get the Moon function to work after he charged me $350.00! The cables he replaced lasted 25 years, with no problems. The other day when winding one of the weights it snapped and fell creating major damage to the pendulum, scratched the weight and smashed the glass base with fluorescent tubes below. So my question is, how could the original cables last 25 years and his cables snapped at just over a year? Stay away from this one! read more

The Clock Guy is a wizard!!! My parlor clock has been" repaired" by two different shops and still hasn't worked in years. The Clock Guy fixed it with in days for a very fair price and it is ticking away!!!! He also shared some very important and interesting information about clocks and how they work. He is obviously not only competent but passionate about what he does! read more

I was having a grandfather's clock that belonged to my parents shipped from Florida to Chadds Ford. Because of an unscrupulous repair service in Florida it wasn't working. I had no previous experience with Russ Buckley but when I called him he graciously offered free advice on how the clock should be prepared for shipping. When the clock arrived I called him back and he arrived at my house that day to take the movement back to his shop for cleaning and servicing. He called within the week, had the clock finished, and back in the case. He returned promptly to make some adjustments required. The clock is working nicely. Russ is professional and pleasant with which to deal. read more

I wrote the review on 11/2 about my experience with Russ as of that date. I'm updating now that he has completed the job. He brought the movement back today and now my beautiful grandfather clock is running beautifully. This clock hasn't run in years, I honestly considered just getting rid of it as I thought it would be ridiculously expensive to get it going again. Thank Goodness I found Russ. The movement, pendulum and weights are now beautiful, he even cleaned up the case while here. He fixed the clock, cleaned it, and I am so glad I didn't give up on it. His cost was so inexpensive. His professionalism and expertise is incredible. And the thing I love is that he is so honest. Not knowing anything about clocks, and having one that hadn't run in years - he could have charged me anything and I wouldn't have known any better. But he's so honest that he showed me that the movement was in really good shape, just dirty. He explained everything. He explained features of my clock, I never knew about and spent time to do it. He explained how to take care of my clock when he was done as well. So, now i have a beautiful heirloom to enjoy for the rest of my life and then pass on to my children - thanks to Russ. It's so refreshing to find such customer service, such expertise and talent, and such ethics and honesty in a business. I am thrilled! read more