may I first say when Merritt screwed up my order i used 1 word not at the person but at the…read moresituation that i should not have that being said. placed a order paid by credit card. was charged and was told it would be shipped shortly Friday get a call that my order is ready for pick up. excuse me? was to be shipped. was told I was not clear on order and next time I should be more clear. well Merritt. check your tapes if you keep them for training purposes. I know every customer is wrong. you're right. I'm sorry. well really sorry I called. since new owners let me say your just about hands down most expensive but you are convenient I was told timesavers might be a better fit. well ya. more stock, quicker shipping, and they get the order correct. I may not have been your best customer. having dealt there 30 plus years I was a long term customer sorry to say the new Merritt is not like the old Merritt. just telling you my last experience try them for yourself and see. your experience maybe better. I hope it is if I offended anyone in this review I'm sorry

They ripped me off from an antique clock that I had told me he could give me nothing for when I…read morefound out it was worth around $3000 and he would trade me for a wooden clock battery operated grandfather clock that was 600 bucks but it didn't not work and I had to buy new guts for it. I would never trust this place with anything. They are crooked as the day as long just like the Trump administration they're crooked as hell.

It was pleasure to work with Peter. Knowledgable, passionate and competent. 5 stars. My 1810 tall…read morecase clock is running again!

I took 2 mantle clocks in for repair. He examined them at no cost. They both were over 30 years old…read moreand he said they merely needed cleaning. He cleaned them for a reasonable price and they are both working great

Russ is a nice guy and personable, but I would not recommend him since his service guarantee is not…read moreworth it. His pricing was $100 more than the local shop in Paoli but he said he would guarantee the clock would continue to work for one year. After the initial visit, the clock would function for a week or less than stop. He came out to resolve this but by the next day the chimes started to chime at 10 minutes before the hour. He returned and got the chime to work for about 1 day and than it stopped. He set up another appointment which was a full month out. He never showed up. Tried to reach him via text and phone and won't respond which I do not find professional.

Took my antique clock to the Clock Guy. it had a broken weight cable. He said he could fix and…read moreclean clock for $250. 3-months later I got it back and hasn't run correctly since.

Had some batteries replaced in a couple of watches. It was done while I waited, watches were set to…read morethe correct time, and he even explained how the timer worked on one of them. The shop itself is fascinating, with clocks and watches of every description on display. Highly recommended!

Thr couple who owns this shop are very helpful, knowledgeable, and kind. They're not the most tech…read moresavvy, so you won't find a company website but if you give them an old school phone call or simply show up during business hours they're super friendly, welcoming, and eager to assist. They can do all kinds of work, from a simple watch battery change, to fixing antique clocks-- even better, they've got a stash of old parts on hand so they might be able to do quick fixes right on the spot. These are true craftsmen, a dying breed. We are lucky to have such a niche store in our neighborhood!

Clock in time is one of the best services I've ever had in my home. The passion and expertise he…read moreused on my antique clocks was amazing. Please do not hesitate to have him in your home respectable reliable, amazing and reasonable. I had never met him before the time of service. Excellent excellent excellent excellent don't hesitate to choose clocks in time.

Bob was very knowledgeable about clocks. Repaired our 50 year old Grandmother that is still keeping…read moreperfect time.

I visited Precision Watches looking for a pre-owned piece after spotting a Breitling Navitimer on…read moretheir website--which is impressive in its own right. Upon entering, I was greeted by Maddy, who ended up being my personal guide throughout the entire visit. Given that they're an authorized dealer for heavy hitters like Rolex, Tudor, and Omega, it makes total sense they maintain a secure, high-touch environment rather than letting visitors wander freely. Maddy took me up to the second floor where their pre-owned selection is housed. Wow, what a setup! Having around 100 pre-owned watches under glass was a pleasant surprise; most authorized dealers keep only a handful on-site and store the rest off-premises. Maddy was exceptionally patient as we pulled several pieces to try on. When none ended up being quite the right fit, she brought me back to the main showroom to explore new pieces from Tudor and Omega (since Precision isn't a Breitling dealer). The facility itself is gorgeous. The entrance features a double-glass secure vestibule with a buzz-in system. The main showroom is impeccably laid out with distinct brand spaces, and the floor-to-ceiling windows flood the entire space with natural light. Even though it sits right on busy Route 309 in Lower Gwynedd, the acoustics inside make it dead silent--you don't hear a sound from traffic. The only reason for the 4-star rating instead of 5 is the complete lack of post-visit follow-up. I left my name, phone number, and email expecting at least a quick note or periodic check-in. Instead, it's been total crickets over the last few weeks. With such a high level of concierge service in the showroom, a brief follow-up text acknowledging the visit or keeping me in mind for future inventory would have made the experience seamless.

Maddy and Alan delivered as usual with the new add to my collection + part exchange. The trade…read moreprocess was fast and they offered me fair pricing for the piece I was parting with. Go see the team @ Precision Watches for outstanding service and personal attention to building the collection you want, not what they want to sell. Thanks team.

What an amazing visit I had today…read more I had such a splendid time hearing from owner ( and author) Valerie about the Art featured in her store! She graciously shared stories and histories of Berks County artists ! I treasure the time she spent on the local talent! A life long passion! Valerie is a treasure trove! For example The paintings and lives of the Shearer family! Wow! Their talent is undeniable. I'm impressed and delighted to see these paintings and know something about them as well. There should be a movie about them or a documentary! It's a thrill! In the meantime there is a wonderful book. Valerie wrote a book on BERKS COUNTY ART. I'm happy to say I now own it!! I love it so much. I loved seeing the precious chick paintings of William Spang! I loved a lot about this store. Everything has a story. The art and the people! The staff will welcome you wholeheartedly. Let them know what you are looking for. Beautiful painted landscapes . Women artists like Mary Leisz! Who studied painting under Christopher Shearer... what amazing talent.

A really beautiful antiques store with unique and refined items! Will definitely be coming back in…read morethe future.