Despite the short notice, they were able to schedule an appointment for cleaning the apartment I…read morehad just vacated on the day I needed. They were very prompt in returning my messages as we negotiated the booking. I wasn't there during the cleaning, so I left the apartment accessible. When I arrived later in the evening, the carpets looked good (despite their age and degree of wear) and the kitchen and bathrooms were well cleaned. The bathtub was especially well done. Thanks for the great service!

I have used this company for a few years now. The teams have always arrived on time, very polite…read moreand efficient. They do a great job and I have no problem Highly Recommending them

Spotlight cleaners arrived as scheduled and spent about 2.5-3 hours working on cleaning a very…read moredirty carpet. Because she said their commercial machine was being repaired, they would instead use a residential sized carpet machine, which would work just as well. Although the price was good, the result was less than satisfactory (see pics). I told her as much via text and suggested she return and re-do the job with the commercial cleaner once it was repaired. Instead, I received a rather angry note suggesting I expected too much from the undersized equipment. We'll never know if their larger cleaner would have done a better job because after reading the response, I feel things are better left as is; lesson learned.

Amazing job cleaning my home. The best prices around and top quality cleaning and carpet cleaning…read more Thank you so much.i appreciate that you value my time as well. Best prices. Best quality service. Thank you for your hard work!!

They did a fantastic job!!! They were on time did exactly what I asked. They didn't leave anything…read morebehind. Every room was spotless from top to bottom. They did not cut any corners. I am 100% pleased and I will suggest their service to everyone that I know. I was skeptical at first because I've always done things a certain way, but they did what I asked and when they had questions they were not afraid to ask. Very impressed

From the owner: We give free quotes and we give realistic prices. We’re a family owned small business and we care…read moreabout all homes. And we care about people feeling good in their homes. Or offices or whatever your space is we want to make sure it’s nice and clean for you!!

Horrible customer service tried to make an inquiry with the owner or whoever was in charge about…read moreproducts and services. Extremely rude and unprofessional not sure who talks on there business line like that but. How you treat people who want to spend money with you or even strangers says alot about you as a company.

Melinda's team does an a very thorough clean and always a pleasure to do business with. We signed…read moreup for cleanings every 2 weeks and they are wonderful and leave the house clean and smelling amazing!

I signed to have a recurring cleaning once a month at my house. The first cleaning was fine but…read morethere were 4 people at my house with a supervisor. Every clean afterwards was poorly done with bathrooms not even cleaned. I asked that I have the same people clean my house but I never once had the same people. Most of the cleaners looked unkempt and no one I would have wanted in my house. I tried to cancel the cleaning but the company claimed the "contract" said I would have to pay for all the remaining cleanings for the rest of the year which added up to 3000. Yes, they wanted me to pay them not to come to my house. After continued complaints and even having cleaners steal from my house, the owner disguised himself as their "legal department" and threatened to sue me. I asked over and over to speak to him but he refused. The owner advertises his military background as a highlight but ends up making himself look even more embarrassing with his behavior.

Maid to Satisfy are terrible. Do not hire them. Their practices are unethical…read more July 2020 I hired them to clean my house before I hosted my wedding out of it. They sent four efficient women who did a great job. This spring when we decided to invest in a monthly cleaning, we went back to them. It was terrible. First off, they said it was $90/hr and I could state how long the cleaning would be. They did not share that it's a minimum of 3 hours and you get charged whether or not you use them. Second, in March they sent two kids. One was a hard worker and one kept needing either me or the other kid to remind her to work. She also complained the whole time that my house was dusty. It was! That's why I hired them! Super unprofessional. In April, they called while I was at work and asked if I could leave work to let them come early. I did so and then they showed up at the regular time, anyway. I also discovered later that although I asked them to move the small end tables (and to let me know if I needed to move them) so they could swiffer the whole floor (they refused to wet mop), they had told me they did, but did not. In May they cancelled the appointment. In June I cancelled the appointment due to a family crisis. They added an extra month to my contract. Apparently they can cancel with less than 24 hours notice and have no repercussions, but I can't cancel with a week's notice. In July they called less than 24 hours in advance to ask if they could show up any time between 6-9 instead of 2-5. I said no, that's when we feed our son and put him to bed. They showed up at 7 PM, anyway. We asked them to just do the floors and kitchen stove and counter tops because we needed to feed our son and put him to bed. Look at the pictures to see how they did. They still charged us $284 for less than an hour of half-assed cleaning. I canceled our contract and now they want us to pay out the balance--$2700. They immediately sent the note to collections and wouldn't even deal with us when we explained that their service was unsatisfactory, but we were willing to cut a deal to get it over with.

3 people came out and worked 6 hours, yet. The cleaning job they did was terrible to say. The least…read moreThey said they couldn't clean rust stains off a shower. I got it spotless, they didn't touch windows windows that had kids Fingerprints on them. Children that hadn't been in the house for 2 weeks before they came and haven't been in the house since they never touched the windows very, very disappointed. Looked like they put no effort into anything. Kitchen floor wasnt anywhere near clean. Counter tops were hit and miss. Didn't even wipe between backsplash and faucet.

Purchased a move in cleaning plus basement. Having completed my move, I am still finding things…read moreeveryday that they were too lazy to touch. This was supposed to be a surprise for my partner and one less thing to worry about, instead we are still cleaning ridiculous things from the bathroom sink to the washing machine that they clearly didn't touch, going by the cobweb inside, stains that come off with a paper towel and the debris everywhere. When I saw how bad of a job they did day of I was uncomfortable and asked that they at least clean the kitchen floor, which they mopped without cleaning. The floor had staining all around the perimeter that came up for me with a gentle wipe of an alcohol pad. They cleaned everything that was easy and ignored anything inconvenient like tile around the singular vent and spaces near the refrigerator. Every corner and edge in this house was ignored on the sweeping front as best as I can tell.

Terrible. I would not recommend this cleaning service to anyone. They do not believe it is…read morenecessary to sweep or vacuum before mopping. When you have kids, long hair, animals- it is absolutely necessary! They use all purpose cleaner on your real wood. They splash a little water in your shower and call it clean. If it looks clean already, they DO NOT clean it. My toilets grew mold three days after they left so I knew they were not cleaned. So many of my things were not cleaned. They returned to clean again but never came back for subsequent appointments.

From the owner: Affordable and Reliable Home Cleaning Servicesread more