Quality service, good appointment times. Does a great job on cleaning the flume and the parts to go…read morewith it.

Seth arrived on time, got right to work inspecting both of our fireplaces. He determined that our…read moresmaller one was was in good shape and safe for operations, no charge! He then serviced our larger, more used wood stove, by cleaning the flue, checking door operation and generally getting the stove to a safe operational status. Friendly, reliable, excellent pricing and professional! We will definitely use Ash Away for our future chimney services.

Austin came out and did a great job, 23 year old Hampton Stove, installed a wireless remote,…read morecleaned entire stove, repositioned logs, works better than before. Laid down a blanket and work space organized and cleaned up.

If you want it done RIGHT... Call HIBERNATION first!…read more Three years ago I purchased a top of the line Lopi Greenfield GSR2 propane stove from Foothill Fireplace Pools and Spa. I spent a hefty $6,007.00 by the time it was installed in my living room. It never worked properly and for three years, I've been begging and pleading and fighting with Foothill Fireplace Pools and Spas to get it right. Foothill kept telling me it was my fault that our Lopi stove wasn't operating properly until they finally told me they didn't want to "deal " with me anymore. I paid Foothill good money several times over THREE YEARS to come up repeatedly to relight my stove and I was told for three years that the problem was caused by " user error ". I made very clear that no one was changing any settings and that I was waking up to or coming home to a cold house every other day. I was at my wits end until I finally went over Foothill's head, calling the manufacturer of Lopi stoves, Travis Industries. The Lopi regional representative, Edward, who handles Lopi for Foothill Fireplace Pools and Spas listened to me and sent me new parts for my Lopi, qualifying those parts as warranty replacement parts. Unfortunately, Edward sent them to Foothill Fireplace Pools and Spas. Foothill refused to do the work, and withheld the parts for 11 days before shipping them to me at my house, still refusing to come install them. The regional representative, Edward gave me the number for HIBERNATION Stoves and Spas, located at 2182 CA-4 Suite E540, Arnold, CA 95223! I called and spoke with Austin Deaver. Austin immediately put me at ease. He told me he would be happy to come look at our stove and he assured me he would fix it properly. And he did just that! He listened to me. I explained the stoves behavior to him, like I had explained it over and again to Foothill . He tested the stoves brain ( IFC) and it tested bad. He validated my claim. HIBERNATION made it right when Foothill could not. Period! HIBERNATION is my GO TO. I will always call HIBERNATION for my Lopi stove. Not only did Austin come in here and get it right, he made our stove brand new. Austin! You're the BOMB! We love you ! Thank you for everything. You are truly appreciated!

Used Spencer for help with an inspection and he was quick and efficient. Would recommend!read more

Spencer was easy to deal with, scheduling was simple, and he arrived on time. The price was exactly…read moreas quoted, and he cleaned up thoroughly afterward. Highly recommend!

Not trustworthy and certainly take no accountability for their mistakes. Also Brice and Karson…read moreemploy people to came to my home who did not have proper skills, needed the installation manual and brought incorrect parts. I'll look elsewhere for any further needs. I'm also elderly with limited money and felt taken advantage of

Why do you insist on covering a lie with a lie…read more First, Why are most wood burning stoves not UL listed? There are several standards that wood burning stoves must meet. UL listing is not a required standard for stoves, so most manufacturers elect not to have that testing done.. The UL laboratories are a private nonprofit organization that some manufacturers elect to send their products too. This certification can be costly and because the certification is not necessary for wood stoves, most manufacturers do not submit their product to Underwriters Laboratories for approval. There are only three wood-burning stoves that are UL listed Second, the only certification needed is when you install a new wood stove and that requirement is a stove certified by the EPA Third, older wood stoves are grandfathered in and there is no fire code that exist that states that you must upgrade to a new wood-burning stove when you buy or sell. If you do change out the stove, then it must be upgraded to an EPA certified stove Finally, there are manufacturers data plates that are on wood stoves that show the minimum clearances from stove to combustible materials. This particular stove met all the minimum distance requirements to combustible materials. Yes, the fireplace surround was ugly, however it was a cement fiber board that is a non-combustible material. In addition, the stove flue was exposed for the first 5 feet and is of a triple wall design which has a higher heat value. So I stand by my claim that your inspections are fraudulent, froth with misinformation, with intent to upsell or some new products to the person's home that you inspect.

I contacted Peninsula Chimney Service for my parents. Jeff was extremely helpful and was very…read morerespectful of my parents' home- he also took the extra effort to ensure my parents' safety during Covid. He answered all their questions. Cleaning their chimney was important for the upcoming winter and his expertise is much appreciated. I sleep much better at night knowing that they have a chimney that is cleaned and can function properly! Thank you Jeff!

Good service, friendly, quick, and did a good job. A little expensive, but better than doing it…read moreyourself if you don't have the tools or time :)

Super Super friendly! Quick, knowledgeable, reasonable, honest and thorough. Will use again and…read morehighly recommend