I've been in here many times before, the only reason I never purchased was due to the lack of…read moreservice. The sales reps were either not at the door, see me walk in and never speak to me or I would have to hunt them down just to ask a question. I have even spoken to them without them speaking back. Finally I went in and was greeted by a warm and friendly CSR. This time when I required assistance she was willing to guide me in the right direction. Being able to look around more comfortably, I noticed the store layout and how nicely organized things were. I found some really good deals. The selections are small because this is a small location but they are willing to order items for you if they don't have what you are looking for in stock.

We rarely visit Buckle but my husband was in search of something unique. Hence, upon entering the…read morestore we were browsing and Demetrius approached us and was extremely helpful. He analyzed my husband and brought outfits that he thought my husband would like. He brought shirts, and pants providing his insight and recommendations. It's like we had our own stylist! And when the size didn't fit my husband, he ensured he found the proper size for him. Demetrius also was not pushy at all about purchasing products. All the staff there was very courteous, welcoming and helpful. The store was also very organized and kept well. Overall, our experience here was fantastic, best experience we've had thus far at a Buckle store. We will keep coming here!

I was in there ealier today and I handed a few pairs of jeans to this guy that worked there I was…read moreplanning to come back and buy them for my husband as a gift but the man was very rude and precedes to tell another associate as we were walking out that he didnt have time to take our clothes that he had a million other things to do other rude comments I didnt drop them on the floor so they would have to clean them up later I just didnt know where they went but its okay from now on I'll take my business to Cavenders to buy 100 dollar jeans at least I get respect there

terrible customer service. it's been 3 times I do an online order but they take so long that I have…read moreto go in the store to grab it. I might as well go shop in store but no they don't price match their own online prices. Cashiers are always so lost. They do not know what's going on nor about the coupons.

I'll admit, service hasn't been the greatest in the last year or two, than the previous years of…read moreshopping there. It's rare that I've gotten a "hello! can I help you with anything today?" The last time I asked for help, the girl I had asked, did the absolute minimum in effort to actually assist my needs (which was simply to be pointed in the right direction for an item I knew they carried). Luckily, when you approach them, majority of the time the service is up to par *Store cleanliness - very good! *Fast service at registers - very good as well! *Store organization - relatively easy to find what you're looking for, not super cluttered/completely different items in multiple sections of the store. *Welcoming - Was greeted at the door/within 5 seconds of walking in. *4 stars because they lack in fantastic customer service /customer care.

Definitely a 5 star experience: We had two dresses altered…read moreand Liz' expertise and work were amazing, the outcome was perfect. Great boutique, great alterations, great price and wonderful owner.

I walk in the store and no one offers to help. Secondly I called and placed an order twice for…read moreitems I needed. They told me that my item was a specialty order item and that they'd have the person in charge of making special orders call me back to give me to total amount the item was going to be. so I placed an order both times and waited for my call back they never called me back either time. staff is, for lack of a better word shitty and not a good experience.

Great place with great people. They treat people with kindness and patience, even when you are…read morecompletely lost. Highly recommended.

While browsing at the Outlet Mall, we stopped in at the Michael Kors store. The staff was very…read moreattentive and immediately asked if we needed assistance. We did not, as we were just browsing. It's a very clean and beautifully laid out store. We most definitely will be returning.

Staff is really attentive and helpful. They treat you like loyalty! Right now, the clearance has…read more%70 off, very good deal considering the quality of the merchandise. The only thing that I wish they have is shoes like the one in San Antonio. But other than that, I highly recommend.

I ordered from them through Amazon. the first order was sent back for reasons. Texas Fabric then…read morefilled an order that Amazon goofed up and they thought I placed it. my apologies to them, they did things in good faith. I'm rating them 5 stars because they obviously care about doing a good job and about the company.

What a charm! This business has been here for such a long time, and it SHOULD NOT shut down. They…read moredid a great job on the chairs, alcantera/suede back, and a traditional cloth on the front, all white. Everyone who works there is very helpful about selection. Also, since it is local, the prices are pretty fair, and very high quality material. If you are in central El Paso, I would go here for everything!

I was not thrilled with this location. I came in knowing the brand I used years ago and was going…read moreto grab it. X has never let me down when it comes to hair product and I don't like to use other brands - just a personal preference. As I walked in the sweet gal at the register greeted me and asked what I was looking for, I told her but I was already heading for the direction and she agreed. She tailed behind and I let her know I knew the brand and color I wanted, I just needed to figure out the shade. She completely derailed me from my brand to an alternative and raved about it being popular, beautiful color, great, etc. it was similar in price so why not. She grabbed double the boxes needed for my hair. Then she tried to encourage me to buy the pricey developer over the one I normally buy. Like goodness lady. I get that you're doing your job by bringing in money for your business but I have been doing this for years before I took an extended hiatus. You are leaving a bad taste in my mouth and the trusted brand that Sally's was to me is becoming tainted. The worst part is she failed to mention that she knew X was my brand..... she knew the price of it.... $6.59 and it would have taken me no more than 2 boxes. For something I came into the store for. 2.4 oz of product... You sold me 4 boxes of 1.2 oz of a product for $7 a piece. I ended up returning the product once I got home excited to do my hair and realized it wasn't what I wanted at all. Sometimes you have to go with your gut feeling and not someone else's opinion.

The staff is friendly but can't truly help customers in the morning. I received an email for a…read morepromotion in the store and the employee had no clue what I was talking about. The store is clean and the isles are wide enough to use a stroller.