I have shopped here for years and spent quite a bit of money here. I have always found the owner…read moreand staff to be helpful and friendly...until today. I came in with a romper I had bought my 12 yr old. It was quite expensive and she wore it once and the seams were unraveling. When I first showed it to an obviously new sales girl. She told me it didn't come from there store. I assured her it did and told her she could look it up in my profile. I then went to shop with my two girls. The woman never came back to tell me she did find the transaction I had to approach her at which time she told me she couldn't help me but Melissa would be back soon and wait for her. So I waited and waited. Finally Melissa arrives and takes one look at this unraveling romper and says" I will have someone sew it for you it's an easy fix" Wrong answer. I explained I didn't want it fixed because it was obviously made poorly and for the money I paid last didn't want "someone stitching up thank you very much " She said well I'm not taking it back" This woman can see I am standing there with more clothes to buy today...the right answer is "I am so sorry I know you shop with us often let me give you a credit towards your purchase today. She was beyond rude thus I put down the clothes I was going to purchase and picked up my phone to write this yelp review. I will not shop there again. If you are going to have top prices then you best have top customer service to match it. Shameful behavior especially given the number of places to mediocre overpriced children's items in this area. I never would have expected it from this store. But it only takes once to lose a customer for life. I hope not taking back a damaged romper was worth exactly that.. Because that is what it cost you.

Groove is the exemplification of a local business that truly caters to their customers. Corri and…read moreher staff have it on point to assist their customers during shopping and gift buying providing shipping with minimal cost. I cannot say enough about the positive shopping experience that we experience at Groove. Bravo Corri for your amazing selection and spectrum of childrens, teens and womens clothing and gifts.

Darien Toy store has an amazing selection of toys that are educational and fun. They have the…read morenewest toys on the market. Despite being a small mom and pop store, their prices are excellent. I buy birthday presents there as well as gifts from my family. I cannot recommend them more. The owner, Mr. Jensen, is very friendly, helpful and knowledgeable. If you have not been there, you must check it out.

Overpriced toys and unfriendly owner, also not a kid-friendly shop. Save your time and buy on…read moreAmazon!

Great selection, lots of new items every day, fair prices! A true thrift shop & a hidden gem in the…read moreheart of Wilton. Their consignment business is also lovely. I both sell and buy from here. Mostly everything I consign, sells! And I never leave empty handed. Love the staff too...

To whom it may concern,…read more I'm writing to express my deep shock and disappointment following an experience I had today at your Wilton location, where I have worked for over 11 years. This afternoon, I took a walk to enjoy the beautiful weather and stopped by your store wearing a dress and a jean jacket -- the jacket I walked in with. After making a quick loop through the store, I was on my way out when an associate abruptly stopped me and accused me of stealing the very jacket I entered with. I was appalled and humiliated. I have never in my adult life experienced such embarrassment, and I am still visibly shaken by the incident. Not only was the accusation entirely unfounded, but the manner in which it was handled was deeply disrespectful and completely unacceptable. No customer should ever be made to feel like a suspect, especially without cause. This experience has left a lasting impression, and I hope you take immediate steps to address this incident and ensure it does not happen to anyone else.

STAY AWAY, STAY FAR AWAY !!!!!! We consigned an expensive…read moreOriental Rug with Charlene Miller and ended up picking it up after not having it sold. That happens and we were perfectly fine finding another place to consign it. When we picked it up we found out that it was stored in the outdoor garage.......it was wet, moldy, ripped and the colors had begun to bleed due to negligent care of Global Consignments. When we asked Charlene about the condition of the rug, she said "READ YOUR AGREEMENT" and hung up the phone. Horrible customer service !!!! BEWARE !! RIPOFF !!

From what we can tell probably best consignment store in Fairfield County. We have some off our…read morethings on consignment and appreciate the knowledge and helpfulness of the staff. Always a fun few minutes to browse the stuff, lets help make this the go to place for quality consignments, such would be good for all.

I love this store. It is a feast for the eyes. The selection, prices and service are excellent…read more Don't miss out!

Lori and other staffers are always knowledgeable and helpful. There's also additional stock…read moredownstairs.

Unfortunately I had a terrible experience with Darien Consignment. Stephanie, the owner was beyond…read morerude and dismissive when I asked simple questions regarding my account and contract. She also said all my pieces were donated (couldn't tell me where) when in fact a dining room sideboard was sitting in storeroom. Awful experience!

The owner is always rude and unhelpful. She constantly tells you it's a new item when in fact the…read moreitem will have been in the store for at least several months. She will tell you a made up (higher) price than the item is actually tagged for. Then when you find the tag with the correct price she gets snippy. It's a consignment store, yet she doesn't let you take home items to try out first. And she will hold items that have been sitting in the store forever because "a decorator was interested in it".

This place is Great overall but i feel like if they added the pokemon event on saturday too it…read morewould be better. but everything else is basically perfect i highly recommend this place for peoople looking for fun toys for their kids or toys for a party.

We have been using this store as our go to when we need presents for a birthday or other similar…read moreoccasion. As the parent of an elementary school student, we typically go there quite often. The manager, Nancy, is very sweet and a whiz at wrapping anything in the store. We are members of the rewards program and have made use of many $10 rewards certificates. This business has two locations, Westport and Stamford. We like to support local businesses and have chosen to shop them despite some lower prices at cheaper chains like Target, Walmart, or Amazon. We achieved a $10 rewards certificate just prior to the local school closures and statewide lock down. Clearly, during the lock down and the pandemic as a whole, we have done our best to avoid crowds and low ventilated areas. There have also not been ANY birthday parties since March. Today, we took the opportunity to venture into the store to get a present for a close friend (again, no party). After completing our shopping, with Nancy's help, I was astonished to learn that my now expired reward would NOT be honored. I tried to call the corporate office three times to speak with "Nick", but I was sent to voicemail each time. During the pandemic, I have been given extensions on airline miles, travel points, hotel reservations and various other rewards, coupons and now expired benefits. On their website, this company has a tab that claims to support local communities. If they truly want to support communities, the policy of not honoring rewards that expired during the pandemic must be scrapped. The day after we shopped, Nancy called me personally to say that she had spoken with corporate to fight for the customer rewards. Her persuasive efforts apparently worked and she reported that, the next time I come to the store, my expired pandemic rewards would be honored. She is great at her job and I hope she is treated as she deserves to be.

This is a wonderful toy store. Great customer service and a great selection of toys at fair…read morepricing. At another toy store in Stamford on high ridge, I was refused a sale of 2 needohs (for my 2 children). Not only was I denied the sale but the attendant was rude and went as far to say we have 72 and will sell out. It's so nice to find a toy store that truly cares about the kids.

If you need a time, be it the new "it" item or an oldie like Lionel trains, this store has it, or…read morewill take the time to find it for you. This is a staple store in New Canaan than is my go-to store for any kids gifts. The new location is rights next to CVS so you can park in the back parking lot or on the street and not have to fight for a spot on Elm Street. They have an amazing selection of toys and are always getting in brand new items. The owner is also really great at ordering specific items for you and his prices are resonable and I love supporting local merchants. This store also gift wraps so it is perfect when I am running late to a birthday and need to pick up something really fast. They wrap everything! Also, if you just have no time, they have curb service where you call ahead, give the age of the kid and the price you want to spend on a gift. The staff gives you a few suggestions and then they wrap it and ring it up for you. You never even have to get out of the car because they bring it directly to the empty spots outside the door. The staff are knowledgeable about the products with great suggestions for all ages. They are also local students and are great at interacting with customers. They have the best customer service, especially with a staff of predominately high school students. Come to this store with any toy wish and they will find it, wrap it, and give it to you with a smile which is a rare thing to find these days.