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    The Century Group

    1.1 (7 reviews)

    Services - The Century Group

    Property management

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    West End Management & Leasing Services

    West End Management & Leasing Services

    (2 reviews)

    To update my review: my realtor toured this property on April 18 and reported a natural gas smell…read more The owner claimed the fire department had checked and found no leak, but the fire department later stated they had no record of any such visit. We moved across the country on June 4, six weeks after reporting the issue, and the gas leak was still ongoing. A contractor later told us the levels were severe enough that we were fortunate a major incident had not occurred. The owner's contractor also improperly replaced the gas line with an undersized one, according to Spire, and I was the person contacting Spire throughout the process. They let me know that the pipe the contractor replaced was 1/4th inch too small and could lead to carbon monoxide or gas buildup in the lines. During the nine months we lived there, two additional gas leaks occurred in other areas of the system. After spending over $10,000 to move and paying rent for May while the house sat vacant, Stephanie Olsen told me over the phone that "this isn't working out" and that we would need to find another place if we continued being "ungrateful." We ultimately moved out early after 10 months, and paid April 2026 rent while the property was vacant and we were in a new rental. The house itself had numerous issues: filthy vents filled with years of dust and mold, insect infestations (basement had roaches, beetles and grasshoppers) requiring extermination, and a failing sump pump system with drain flies that contributed to a very strong basement odor. The home was at times uninhabitable due to the gas smell, causing headaches and dizziness for both me and my Mom, and we paid out of pocket for hotel stays. This experience was emotionally and financially exhausting. After being threatened with eviction, do you really think I felt comfortable reporting every issue with the house? Of course not. So we financially covered multiple issues due to fear of retaliation.

    To update my review. My realtor toured this property on April 18th and reported the smell of…read morenatural gas. The owner said she called the fire department and there was no gas leak. ( fire department had no record) We moved from across the country on June 4th . The gas leak was ongoing. The contractor hired by the owner was incompetent and replaced the gas line with too small of a line per spire. And I'm the one who contacted spire every time . We went on to have 2 more gas leaks in the 9 months we lived in this home . At other areas of the gas system. Stephanie Olsen definitely threatened to let me out of my lease in June when we spoke on the phone after I had just spent $8,000 dollars and payed rent for May( while the house was vacant). And no one would be happy with this situation. We left early and payed for April of this year while the house was vacant. This company and the homes owner were awful. Stephanie literally screamed at me and threatened to evict me on the phone until I was in tears. The house was literally inhabitable due to the extremely strong smell of gas, which was causing headaches and dizziness for me and my son. We paid to stay in a hotel. The vents were filthy with dust and mold that had not been cleaned for years. We had to pay for an exterminator due to a hornet and grasshopper infestation, a plumber for a failing sump pit motor infested with drain flies / worms, which also contributed to the basement odor. The list goes on but my point is - this was a nightmare both emotionally and financially for us. Do you really think I'm going to report every issue wrong with the home after I was threatened with eviction? Obviously not.

    Renters 1st Choice - Basement

    Renters 1st Choice

    (16 reviews)

    I was moved into a South County home. The property manager Miranda informed me the "owners" opted…read moreout of professional cleaning when I informed her about 6 weeks into my lease how filthy the house is. The bathroom and vents were covered in the previous owners' and their pets' hair. There was LAYERS of scum on the shower walls. Mouse droppings in the light fixture. The dishwasher was covered in a black crusty substance (I am over 4 months into my lease now and still don't find it clean/safe enough to use). There was a ton of mouse droppings under the fridge when a technician pulled it out to repair the ice maker. I was told there were no mice in the home when I called and told her I am seeing traces of them. I pulled out the stove to deep clean it and there was a dead mouse in a sticky trap under it decaying. There were also mouse traps left in the closet of a bedroom and under the bathroom sink prior to me moving in. She told me she will speak to the owners and let me know by the end of the day about a plan to remove them. I received zero follow up and have had to purchase traps etc and in 3 days alone 10 mice were killed. I immediately informed her that the sliding door doesn't lock when I moved in. I have brought this up to her at least 5 times and yet nobody has even been here to look at the door. She ignores your text messages and does not follow up when she says she will. Miranda is a terrible property manager. I have spent most of my time deep cleaning everything from the floors, vents, baseboards, and all appliances. She is lazy, non-responsive, and inconsiderate, her best interest is not in the tenants or the homes she rents. The integrity and ethics of this company are definitely questionable and I would not recommend renting from them. This home was built in 1941 so you would THINK they would take better care of a property they manage for actually really lovely owners who deserve better than a slum lord profiting off them and their tenants.

    100% guaranteed worse at ever housing experience I've ever had. Horrible neighbors horrible…read morebuilding horrible amenities. Never rent from this place

    The Century Group - propertymgmt - Updated May 2026

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