To update my review: my realtor toured this property on April 18 and reported a natural gas smell…read more The owner claimed the fire department had checked and found no leak, but the fire department later stated they had no record of any such visit. We moved across the country on June 4, six weeks after reporting the issue, and the gas leak was still ongoing. A contractor later told us the levels were severe enough that we were fortunate a major incident had not occurred. The owner's contractor also improperly replaced the gas line with an undersized one, according to Spire, and I was the person contacting Spire throughout the process. They let me know that the pipe the contractor replaced was 1/4th inch too small and could lead to carbon monoxide or gas buildup in the lines. During the nine months we lived there, two additional gas leaks occurred in other areas of the system. After spending over $10,000 to move and paying rent for May while the house sat vacant, Stephanie Olsen told me over the phone that "this isn't working out" and that we would need to find another place if we continued being "ungrateful." We ultimately moved out early after 10 months, and paid April 2026 rent while the property was vacant and we were in a new rental. The house itself had numerous issues: filthy vents filled with years of dust and mold, insect infestations (basement had roaches, beetles and grasshoppers) requiring extermination, and a failing sump pump system with drain flies that contributed to a very strong basement odor. The home was at times uninhabitable due to the gas smell, causing headaches and dizziness for both me and my Mom, and we paid out of pocket for hotel stays. This experience was emotionally and financially exhausting. After being threatened with eviction, do you really think I felt comfortable reporting every issue with the house? Of course not. So we financially covered multiple issues due to fear of retaliation.

To update my review. My realtor toured this property on April 18th and reported the smell of…read morenatural gas. The owner said she called the fire department and there was no gas leak. ( fire department had no record) We moved from across the country on June 4th . The gas leak was ongoing. The contractor hired by the owner was incompetent and replaced the gas line with too small of a line per spire. And I'm the one who contacted spire every time . We went on to have 2 more gas leaks in the 9 months we lived in this home . At other areas of the gas system. Stephanie Olsen definitely threatened to let me out of my lease in June when we spoke on the phone after I had just spent $8,000 dollars and payed rent for May( while the house was vacant). And no one would be happy with this situation. We left early and payed for April of this year while the house was vacant. This company and the homes owner were awful. Stephanie literally screamed at me and threatened to evict me on the phone until I was in tears. The house was literally inhabitable due to the extremely strong smell of gas, which was causing headaches and dizziness for me and my son. We paid to stay in a hotel. The vents were filthy with dust and mold that had not been cleaned for years. We had to pay for an exterminator due to a hornet and grasshopper infestation, a plumber for a failing sump pit motor infested with drain flies / worms, which also contributed to the basement odor. The list goes on but my point is - this was a nightmare both emotionally and financially for us. Do you really think I'm going to report every issue wrong with the home after I was threatened with eviction? Obviously not.

Daniella Bradford was AMAZING to work with!! Great communication with even better taste. Truly is a…read morestar!!

I do not think that this company can be trusted. Avenue's site states: "Low Fee Guarantee - We…read morematch any competing proposal fee for comparable service. We won't be beat on fees." Avenue does not keep its word. I was in talks with Avenue, as I was considering using them as property manager for my rental. Per the request of the Avenue employee I was speaking with, I sent him a leasing agreement I had with a competing property management company. I did this to see if Avenue would actually stand by their word and make good on their "low fee guarantee." After talking with me on the phone about it, the Avenue employee actually agreed with me that my lease with this other company was an "apples to apples" comparison with their own. However, he said that they would charge me more than the other company. In other words, they would not honor their own guarantee. They do not keep their word. Also, there are multiple fake positive reviews of this company. I'm 99% sure that some of these fake reviews were posted by their employees. I would advise staying away from this company.

Was interested in leasing a unit that Kristina was the agent on. We scheduled a showing, that she…read moredidn't show up for. I texted to let her know I was there, and she replied, she had a 'scheduling conflict' could we reschedule. Sure, we rescheduled, and I ended up seeing the unit along with another prospective renter. Was VERY INTERESTED in the unit and asked could we do another quick showing before i submitted the application. Long story short.....had to reach out to her numerous times to get a reply and was told I had to have an approved application before I could see the unit again, (which made no sense) and that she was very busy! SO UNPROFESSIONAL. I'm glad I dodged a bullet. if you see a unit with that's she's tied to, GOOD LUCK!!!...

I have been using so like leasing and management for years now and am more than pleased! They've…read moredone an excellent job of keeping the property in great shape, answering any inquiries that I have, and dealing with any issues (only minor) promptly and professionally. I would highly recommend them to anyone looking for a place to rent.

I rented a home from them,in Webster Groves, Mo. for eight years. The property was always well…read moretaken care of. They were very professional and if I had a maintenance request, it was taken care of quickly. They also worked with me, on my move out experience. A great group to rent from in St. Louis.

I was moved into a South County home. The property manager Miranda informed me the "owners" opted…read moreout of professional cleaning when I informed her about 6 weeks into my lease how filthy the house is. The bathroom and vents were covered in the previous owners' and their pets' hair. There was LAYERS of scum on the shower walls. Mouse droppings in the light fixture. The dishwasher was covered in a black crusty substance (I am over 4 months into my lease now and still don't find it clean/safe enough to use). There was a ton of mouse droppings under the fridge when a technician pulled it out to repair the ice maker. I was told there were no mice in the home when I called and told her I am seeing traces of them. I pulled out the stove to deep clean it and there was a dead mouse in a sticky trap under it decaying. There were also mouse traps left in the closet of a bedroom and under the bathroom sink prior to me moving in. She told me she will speak to the owners and let me know by the end of the day about a plan to remove them. I received zero follow up and have had to purchase traps etc and in 3 days alone 10 mice were killed. I immediately informed her that the sliding door doesn't lock when I moved in. I have brought this up to her at least 5 times and yet nobody has even been here to look at the door. She ignores your text messages and does not follow up when she says she will. Miranda is a terrible property manager. I have spent most of my time deep cleaning everything from the floors, vents, baseboards, and all appliances. She is lazy, non-responsive, and inconsiderate, her best interest is not in the tenants or the homes she rents. The integrity and ethics of this company are definitely questionable and I would not recommend renting from them. This home was built in 1941 so you would THINK they would take better care of a property they manage for actually really lovely owners who deserve better than a slum lord profiting off them and their tenants.

100% guaranteed worse at ever housing experience I've ever had. Horrible neighbors horrible…read morebuilding horrible amenities. Never rent from this place

I requested the services of STL Home Watch Services. The president of the company, Joy Lapicki,…read moreadvised me that unfortunately my house is too far outside their service area. However, she was very concerned about my personal situation and spent a considerable amount of time offering alternative solutions and very helpful guidance. She even selflessly referred me to another company, one of her competitors! It is obvious STL Home Watch Services is deeply committed to serving the needs of homeowners and providing us peace of mind that our homes are safe and sound. I strongly recommend this company.

From the owner: STL Home Watch Services is the 1st NHWA Accredited Home Watch Company in St. Louis, Missouri. We…read moreprovide peace of mind while you are away from home. Our home watch visits watch for such items as water leaks, storm damage, vandalism/break-ins/squatters and any other home issues that arise when the homeowner is away. We monitor and evaluate any new issues. If a repair is needed, we manage the repair to make sure it has been completed per the homeowners or insurance companies request. We take care of the property, allowing the owner to continue time away stress-free.

Keep up the good work Tim is a wonderful genuine property manager he truly cares. And provides very…read morefair prices.

They have been one of the best landlords I have every been with!…read more They are super accommodating for their viewing schedules and very professional. If there is a none urgent service request there is someone fixing the issue within a couple of days! Luckily there has been no major issues and the building is just an all around great place. If you are looking for a company to rent from, O'Connor Property Management, is one of the best!!

Service, contracts, quality, value, they lie. They add things into contract such rental packages…read more They lie about coming out a replacing filters, their maintenance ppl are horrible. Stacey D., John, Allison B., Jack L., are all liars and will not honor anything they say. They also will transfer lease to another management company with no notice. Had to repair refrigerator my self. Never sent anyone out after I submitted request. I was advised would receive reimbursement never happened. They started not taking my calls. Run get another company. I never paid late. Never had any reports from my neighbors! Just horrible, dishonest and unprofessional. If I could give no stars I would do I give a 1

We toured a home today with Tasha. She was very helpful with her responses and the visit was…read moreworthwhile. Seeing the interior of the home helped us be more informed than just what we had seen online. Tasha was very pleasant to speak with and working with her, if it came to doing the paperwork and renting from Deca, would be a pleasure. She and the house both made a great impression.