First exam went as usual. Felt relaxed and good about the office and staff, but. When making an…read moreappointment people need to ask for the Dr that is in network with your insurance. Dr Drew is listed as in network and even a spot lite dentist in Met life website. I have my appointment and they switch me to a dentist that is not in network. Other dentists in the office are what I would call sub contractors. Bait and switch?

Dr Drews provides Excellent dental expertise from state of the art equipment to knowledge and…read moreskills in dentistry. I am a senior and received oral care from 5 dentists in my lifetime. Dr Drews has provided me with Exceptional dentistry skills compared to others. He is Very Focused and Highly Skilled in his field. The Staff are so Friendly and Knowledgeable. What a Terrific Team! I share this information with everyone I know on a daily basis. My only regret is not having seen him Sooner... Betty Perreault

Type of care was exceptional. Knowledgable, clearly explained all options and costs.read more

My mom's car got hit in their parking lot, and the manager and owner were EXTREMELY UNHELPFUL…read more Refused to check the cameras, and said they would call her back to discuss this and they haven't returned any calls. The owners name is Rose, and her husband is Carl Sheline the mayors wife, so I guess this makes perfect sense. They have no issues taking your money for dental work but if anything happens, they won't HELP.

Dentist visit made easy!…read more I despise having teeth work done. The noise, the pain, discomfort...not fun. So, making this appointment was a significant step as I hadn't been to the dentist in quite some time and last time I was living in a different state. I was initially told I'd have to make 2 separate appointments: one for xrays and evaluation, the next for the cleaning. I was pleasantly surprised to find that I was able to do all of this in one visit! Chelsea was my hygienist and she was amazing! Super gentle, explained everything she was doing during the xrays and evaluation and my teeth didn't hurt at all while she cleaned. I was so much more relaxed that I anticipated. Dr. Rose came in and evaluated quickly; I did have to come back for a few fillings...to be expected by me of course. Prices are fair I guess, as I do not have insurance. They do not accept payment plans however. I don't really mind this as I am more than pleased with my treatment and look forward to keeping up better with my dentistry by coming here.

Jaime T was the hygienist for my daughter and she was phenomenal. She made coming here fun for my…read morelittle girl. Thank you so much.

I have a full upper denture and a lower partial that was not made by them but they recently gave me…read morean adjustment with special attention as if it was made at there place. Dr Burns and her assistants made me feel very much at ease. The clinic is easy to locate.

The care and staff are excellent, I just feel the scope and range of services they offer are too…read morelimited. Unfortunately this is why I have left this practice and found one that offers more without having to refer to outside providers. For example, I recently had to have work on a dental implant as well as issues with my gum and was able and was able to do this with my new dentist. At Riverview I was referred outside.

Jake is outstanding! He is extremely professional and a very talented hygienist. Dr. Cyr is the…read morebest dentist I have ever seen in my lifetime! The whole team that I dealt with was very welcoming and professional from reception right on up. Outstanding dental work! The very best!

First of all I've never seen such friendly and nice people. They answered all my questions I had…read moreand I felt confident letting them work on me.

I like Androscoggin Dental Group. It's quiet n they are compassionate. They answer my questions n…read moreconcerns. No more anxiety going to the dentist.

The worst experience I've had with a dentist. Let me just say that I believe the place to be…read moreunethical and definitely full of lies. They dragged me on close to 4 months. Outrageous behavior and character. It's all about money and ego.

Lack of communication, knowledge, payment scam ect...... I have been dealing with them for awhile…read morenow and very disappointed by the lack of skills with there custom lab if I did half ass work like that I wouldn't of had a job. Stay away!!!

I have been a patient of the Auburn Maine office of Aspen for several years. Lately it has been…read moreevident that staffing issue has been driving schedules. I've been rescheduled a number of times and now this time once again they have rescheduled my appointment for two and half weeks. I called with an emergency for a tooth that was causing me pain and and face swelling. It prevented me from sleeping and eating and still they delayed my appointment for nearly two and half weeks. No amount of pleading changed their mind. Not once did they ask how I was feeling and only talked about their issue of staffing. I'm done with them. Mike

So, I've been traumatized by dentists in the past. I have spent enough money on my teeth to put a…read morekid thru college. I've never needed braces or outlandish dental care. "Bad teeth run in our family" is something my my whole family can attest to. I've seen my fair share of dentists as I've moved around a lot in my adult life. I've never been excited for a dentist appointment. I'm not the least bit embarrassed by my smile, on the contrary, I'm pretty happy with it. But if I could skip ever sitting in those lounge chairs of terror again- I would. In a heartbeat. I broke a tooth. It's been a couple months now. I saw 2 other dentists, I wait MONTHS for both appointments: and I don't know about you, but when it comes to medical stuff- I trust my gut. I was NOT letting them touch me. Long story short, it turned into an emergency over the weekend. I was awake all night with a swollen face, what felt like a kitchen knife stabbed into my gums and no relief. At 8:01 I called Willow Run and told them I was dying (not in those words, but..) it went something like this: Lady (Jenn I think): Hi thank you for calling Willow Run Dental how can I help you? Me: hi, I have an emergency. I have a broken tooth. Jenn: Are you a patient of ours? Me: No, my dentist is in Florida. Jenn: ok, well we don't have any appointments with a doctor today, but we could get you into a hygienist chair.. *no, she's in pain!* (I think she was vouching for me to a coworker) ok, we can get you in at 9:20. If you could come early to fill out paperwork that'd be great. Me: already on the way there. So, I walk in- the door opens and the angel at the front, Debora, says in a sweet soothing voice: "hi there, you must be our new patient." (While doves flutter from her shoulders and stars twinkle in her eyes. I'm not kidding, she's pure sugar.) At this point I'm thinking "ok, Hannibal Lecter could be the dentist at this point and I'd come back just for Debora. The waiting area is small, but she sure does make it feel homey. The door pops open at 9:20, as promised, and JoJo the hygienist of the century waves me into her cubical and I'm immediately at ease. She reminds me of the cool mom everyone loves because she makes the best snacks and you can tell her all your problems and she doesn't judge you. She was so delicate and kind, and when your tooth is thumping and your mouth might explode- being delicate is a big deal. Also; she ASKED ME WHAT I WANTED-- nobody ever does that, they just tell you what your choices are and make you pick. Very important. Ok, so, I'm feeling pretty confident in my choice so far. And in walks Dr. Schneider. She has soft hands, but a very firm, confident handshake- but, best of all- she doesn't shake your hand and drop it. She holds it for a second. I'm a firm believer in reading someone by their handshake. I could tell she's confident and particular, but caring. She took a look at my mouth, reassured me that everything except my broken tooth looked good and then-- she ASKED ME WHAT I WANTED to have done, again I say-- nobody ever asks anymore! Dr Schneider and JoJo spent time going over my current issues, explaining what it meant for me, offered me immediate pain relief, and then let me decide the best course of action. I'm blown away. I cannot say enough how comforting and kind all of the ladies were that I had the pleasure of seeing today. 100/10 would recommend Willow Run Dental to anyone and everyone. Unless you're a jerk, then don't go there and ruin it for the nice people.

Absolutely the most comfortable and pain free visit ever. The staff is constantly checking your…read morecomfort level. I received good information about preventive dentistry as well as sound advice concerning products and techniques available to the patient that promote dental health. They are completely up front about the costs and the options. They schedule my office visits congruent with that of my spouse. From the receptionist to the dentist, they are all about the patient.

I have three moalers that need extracting. I am a below knee amputee, live on disability and have…read moretwo types of insurance, Aetna and Medicare. When I called yesterday, the surgeon, dr. Kippax answered, I explained my situation, said I don't have money today for anything, I don't get paid til the 3rd. He said; that's fine, we'll look into your insurance when you get here. I said ok, I don't want to do anything today because I don't have the money and my friend is lending me the money for the extractions. I showed up 30 min early, waited as the nice receptionist dealt with a non English speaking client. Gave her all my insurance cards and ID. They took me back 15 min. Past my appointment time, so 45 min after I arrived in excruciating pain. I go in the back, the assistant, hygienist, nurse, whatever she was was very nice and took my X-ray, and said he would be in to discuss. (The exam room was really dirty looking). I was handed a sheet to read and initial for the "tentative" procedure on Friday. He called in penicillin and ibuprofen for me and I asked what the estimate was and was told Mary (the nice receptionist) was working in it. About 15 min. Passed and she came back and said $860 (or so for the extractions) and $210 for the xrays and visit today. I said, well, I don't have the "today money" I told that to him (the surgeon) on the phone this morning when I made the appointment. I said, I'm on disability and have $72 to my name until the 3rd. She said let me go ask him, she came back and said "we'll take the $72 today". I said, no you won't, that's what I have to live off of for the next week and a half. She said, I'm sorry you agreed to these services the second you sat down in that chair, I said you didn't give me an option. I was told you were working on estimate. You didn't give me the estimate until AFTER I signed "tentative surgery" paperwork and had the X-ray. While walking out (different counter than when you check in) there was literally a Costco size container of soft, sugar peppermints!!! My aching teeth ached even harder when I saw this! I said, if I had seen those when I got here, I would have never sat in the chair!! My friend texted me her credit card info and I gave it to the woman, I was crying and very upset! I slammed the door behind me and told them I would not be doing a procedure in their dirty office! I asked for a copy of my $210 X-ray to take elsewhere. I left because I was in sooo much pain. I will be contacting them for my x-ray. Already a dentaphobe!!!

We were sent to Dr. kippax because our four yr old had bumped his top front tooth and it needed to…read morebe extracted. His father and I were very nervous about our little man being traumatized from the experience. however, it all went very smoothly. I had read reviews on another site that were mixed but I would go back. Only complaint is that they definitely need to update the office ad equipment. Very clean though, especially for being in Lewiston.

They are the best dentists in Auburn by far. Dr. Catterton and Dr. Seymour truly care about their…read morepatients and their practice. I highly suggest going to them!

I've had multiple issues with this office with scheduling, cancellations, and providers running…read morelate. When I spoke with an office manager to share these issues and my concerns, rather than provide any solution or attempt to rectify the situation, I was told I'm going to be dropped as a patient because I "obviously can't be pleased". Respectfully and calmly sharing your issues and seeking accountability will get you terminated as a patient. I was given multiple excuses that all fall back on the office as part of their responsibilities in running a successful business. If you care about your time and being treated with dignity, I would strongly suggest avoiding this office.