Jake is outstanding! He is extremely professional and a very talented hygienist. Dr. Cyr is the…read morebest dentist I have ever seen in my lifetime! The whole team that I dealt with was very welcoming and professional from reception right on up. Outstanding dental work! The very best!

First of all I've never seen such friendly and nice people. They answered all my questions I had…read moreand I felt confident letting them work on me.

I have a full upper denture and a lower partial that was not made by them but they recently gave me…read morean adjustment with special attention as if it was made at there place. Dr Burns and her assistants made me feel very much at ease. The clinic is easy to locate.

The care and staff are excellent, I just feel the scope and range of services they offer are too…read morelimited. Unfortunately this is why I have left this practice and found one that offers more without having to refer to outside providers. For example, I recently had to have work on a dental implant as well as issues with my gum and was able and was able to do this with my new dentist. At Riverview I was referred outside.

Dentist visit made easy!…read more I despise having teeth work done. The noise, the pain, discomfort...not fun. So, making this appointment was a significant step as I hadn't been to the dentist in quite some time and last time I was living in a different state. I was initially told I'd have to make 2 separate appointments: one for xrays and evaluation, the next for the cleaning. I was pleasantly surprised to find that I was able to do all of this in one visit! Chelsea was my hygienist and she was amazing! Super gentle, explained everything she was doing during the xrays and evaluation and my teeth didn't hurt at all while she cleaned. I was so much more relaxed that I anticipated. Dr. Rose came in and evaluated quickly; I did have to come back for a few fillings...to be expected by me of course. Prices are fair I guess, as I do not have insurance. They do not accept payment plans however. I don't really mind this as I am more than pleased with my treatment and look forward to keeping up better with my dentistry by coming here.

Jaime T was the hygienist for my daughter and she was phenomenal. She made coming here fun for my…read morelittle girl. Thank you so much.

Lack of communication, knowledge, payment scam ect...... I have been dealing with them for awhile…read morenow and very disappointed by the lack of skills with there custom lab if I did half ass work like that I wouldn't of had a job. Stay away!!!

I have been a patient of the Auburn Maine office of Aspen for several years. Lately it has been…read moreevident that staffing issue has been driving schedules. I've been rescheduled a number of times and now this time once again they have rescheduled my appointment for two and half weeks. I called with an emergency for a tooth that was causing me pain and and face swelling. It prevented me from sleeping and eating and still they delayed my appointment for nearly two and half weeks. No amount of pleading changed their mind. Not once did they ask how I was feeling and only talked about their issue of staffing. I'm done with them. Mike

First exam went as usual. Felt relaxed and good about the office and staff, but. When making an…read moreappointment people need to ask for the Dr that is in network with your insurance. Dr Drew is listed as in network and even a spot lite dentist in Met life website. I have my appointment and they switch me to a dentist that is not in network. Other dentists in the office are what I would call sub contractors. Bait and switch?

Dr Drews provides Excellent dental expertise from state of the art equipment to knowledge and…read moreskills in dentistry. I am a senior and received oral care from 5 dentists in my lifetime. Dr Drews has provided me with Exceptional dentistry skills compared to others. He is Very Focused and Highly Skilled in his field. The Staff are so Friendly and Knowledgeable. What a Terrific Team! I share this information with everyone I know on a daily basis. My only regret is not having seen him Sooner... Betty Perreault

Dr. Chen and his staff are professional, friendly, and caring. I had veneers done on my front teeth…read moreand Dr. Chen did an amazing job. He was very careful and took his time to make sure I was happy with the result. My friends who are in dental school were shocked that I had veneers and said that it was an amazing job and they couldn't tell that I had them done. I couldn't be happier with my experience at Dr. Chen's office and would HIGHLY recommend Auburn Family Dental to all of my friends and family.

I was originally referred here by a co-worker when I moved to the area almost 6 years ago. I have…read moresince moved away (four years) and continue to come here for my dental needs. Dr. Chen is absolutely amazing. If something isn't just right, he will make it right for you. He has wonderful skill and expertise. If you have a lot of work being done, he will help you prioritize. The dental assistants are comforting and fun to talk to (when your mouth is free to chat). Vicki is my hygienist and she is beyond the best. Not only is she a great person, she makes you feel comfortable, remembers things about you, and does an amazing job at cleaning your teeth and recommending products and solutions to tailor what you need. Thank you guys for being an office who puts customer service first! If you live anywhere near Auburn, look no further for a dentist office. You have found the best.

My husband and I have been very satisfied with this business. Every person there is so friendly and…read moreaccommodating and have been very responsive to emergency situations. We highly recommend.

Excellent staff and Dr. We have been going there since we moved back 2 years ago. Very…read moreprofessional and caring.

I have three moalers that need extracting. I am a below knee amputee, live on disability and have…read moretwo types of insurance, Aetna and Medicare. When I called yesterday, the surgeon, dr. Kippax answered, I explained my situation, said I don't have money today for anything, I don't get paid til the 3rd. He said; that's fine, we'll look into your insurance when you get here. I said ok, I don't want to do anything today because I don't have the money and my friend is lending me the money for the extractions. I showed up 30 min early, waited as the nice receptionist dealt with a non English speaking client. Gave her all my insurance cards and ID. They took me back 15 min. Past my appointment time, so 45 min after I arrived in excruciating pain. I go in the back, the assistant, hygienist, nurse, whatever she was was very nice and took my X-ray, and said he would be in to discuss. (The exam room was really dirty looking). I was handed a sheet to read and initial for the "tentative" procedure on Friday. He called in penicillin and ibuprofen for me and I asked what the estimate was and was told Mary (the nice receptionist) was working in it. About 15 min. Passed and she came back and said $860 (or so for the extractions) and $210 for the xrays and visit today. I said, well, I don't have the "today money" I told that to him (the surgeon) on the phone this morning when I made the appointment. I said, I'm on disability and have $72 to my name until the 3rd. She said let me go ask him, she came back and said "we'll take the $72 today". I said, no you won't, that's what I have to live off of for the next week and a half. She said, I'm sorry you agreed to these services the second you sat down in that chair, I said you didn't give me an option. I was told you were working on estimate. You didn't give me the estimate until AFTER I signed "tentative surgery" paperwork and had the X-ray. While walking out (different counter than when you check in) there was literally a Costco size container of soft, sugar peppermints!!! My aching teeth ached even harder when I saw this! I said, if I had seen those when I got here, I would have never sat in the chair!! My friend texted me her credit card info and I gave it to the woman, I was crying and very upset! I slammed the door behind me and told them I would not be doing a procedure in their dirty office! I asked for a copy of my $210 X-ray to take elsewhere. I left because I was in sooo much pain. I will be contacting them for my x-ray. Already a dentaphobe!!!

We were sent to Dr. kippax because our four yr old had bumped his top front tooth and it needed to…read morebe extracted. His father and I were very nervous about our little man being traumatized from the experience. however, it all went very smoothly. I had read reviews on another site that were mixed but I would go back. Only complaint is that they definitely need to update the office ad equipment. Very clean though, especially for being in Lewiston.

They are the best dentists in Auburn by far. Dr. Catterton and Dr. Seymour truly care about their…read morepatients and their practice. I highly suggest going to them!

I've had multiple issues with this office with scheduling, cancellations, and providers running…read morelate. When I spoke with an office manager to share these issues and my concerns, rather than provide any solution or attempt to rectify the situation, I was told I'm going to be dropped as a patient because I "obviously can't be pleased". Respectfully and calmly sharing your issues and seeking accountability will get you terminated as a patient. I was given multiple excuses that all fall back on the office as part of their responsibilities in running a successful business. If you care about your time and being treated with dignity, I would strongly suggest avoiding this office.

The people here are nice enough, however when I mentioned that I had a permanent solution to a…read moredental problem that they had only offered a temporary solution to, they got upset and immediately dropped me as a client/patient. Makes me feel like all its about is the $, and not what is best for the person. Talk about a very bad experience!

Relatively new patient (today was just my second visit) on peri-maintenance. Such a courteous,…read morecaring office. Everyone I've interacted with is so nice, from front desk to dentist. Special shout-out to MJ who is amazing. I love working with her and the support / encouragement she provides. Definitely happy I found this provider.