Totally 5 stars for the venue as a cool place to listen to music. How awesome to be 333 feet underground and listen to an amazing band like The Hillbenders. I am so glad we did this! Some things to know for those coming: Come early. You will park closer. There are farther away parking lots (down the hill) if you come later. Come early. You can line up and get better seats. Get a wrist band inside the store. Walk around to the back by the bathrooms and there is a line forming down the path. If you do stand in line, be aware that weather happens. You may wish to be prepared for that. Even if it is not raining when you enter, it may be when you leave. If it is hot in the summer, that line is even warmer (not much of a breeze). I wished I had one of this misting fans with me. If you dislike standing for an hour... bring a little pillow to set on the ground and have a seat. There was some discussion about people coming early and doing the cave tour and *maybe* being able to be in a better place... but it seemed to me that many people ended up towards the back of the line. There is a no bringing in food or drink policy (it was apparently changed some time ago). But when we went nobody was searched so really (I hope they don't read this!)... you could smuggle in something. :) We packed a picnic lunch and there are some nice places to eat at near the cave store. They have a few picnic tables. Another advantage of getting there early and parking close. The food and drinks in the cave, are very limited. If you like burgers and hotdogs, chips and cookies you are all set. Me... not much I would eat. They had cans of soda, hot chocolate, coffee and tea. No alcohol of any kind. Mind your head when walking in the cave, there are many low ceilings. Have a great time! I sure did. read more

This is definitely one of the more unique places to see a show. We did the cave tour beforehand, got there in time for the 4:30 tour. They cut our tour a little short according to the guide so they could get the next group in before the show. After the tour they took us back outside and we stood in line for about an hour to be let back in. As other reviewers have stated, the concession stand serves only chili, hot dogs and BBQ with chips and candy and sodas. Next time I'll either pack us a picnic to eat or eat before heading to the venue. It's quite a way from town so there's not the option of going for dinner after the tour and before the show. If they would upgrade the food options just a bit to have something healthy or vegetarian, it would be five stars. Their website said they had nachos but they didn't the night we visited. read more

The Caverns - Music Venues Near Me - Pelham, Tennessee

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We flew out from California to catch the Flaming Lips' New Year's Eve show. I was a little concerned because I know this place was new and somewhat isolated. Would they be able to handle a large crowd ready to party? I was amazed at how well everything was organized. Parking was a snap both coming and leaving (a big concern we had going in). You can walk or take a shuttle bus from the parking lot. There was zero wait at will-call to pick up tickets and everything was very smooth. I really liked that food and beer was very reasonably priced. This is a one of a kind venue read more

I absolutely love The Caverns!! Just getting there is the beginning of an exciting evening! From the minute you walk down the path toward the cave you know it's going to be an experience like none other. It's spacious, and comfortable. (Wear comfy shoes, you are walking through gravel and standing on concrete) The acoustics are great no matter where you are, although I believe the best sound is closer in. I've been to three shows so far, I will be back!! read more

We loved the experience at the caverns with Victor Wooten and Sinbad. Problem was I went to hear bass guitar and it was too boomy to hear what he was playing. I know sound panels would take away from the beauty of the cave but something needs to be done. I will not buy tickets to another heavily amplified show. read more

The venue is beautiful and Need to Breathe was great, but unfortunately our experience was subpar. All ticket prices were the same and the information listed was that pods were assigned based on time purchased. We had made the pre-sale purchase and checked out within 5 minutes from when tickets went on sale. There were only 3 pods farther than ours in the back of section 4. Not good! We preordered 3 sandwiches. Had an emailed they had been delivered to our pod. Only 2 were there. Then we were told that they had run out! How can that happen with a preorder? They brought me the only sandwich they had left, not what I had preordered. Lastly, the bathrooms clogged and were closed. This became a public health and environmental hazard. Hopefully they will bring in lots of porta-potties for future concerts, correct ticket sale procedures and become accurate on per-sale purchase. Until they do, I cannot recommend attending a concert here. read more

Horrible ran with no concern for concert goers. We attended the Flaming Lips New Year Eve show and told by Email to arrive early! Parking lot opens at 6 pm and cave at 7pm. We get to the parking lot and are told we are "crazy early" but since we paid a mere $124 for general admission we had to park at bottom of the hill we had just driven up and take a bus! The revue was sold out the parking lot was empty, I was early but those spots weren't for me. Mind you it had been raining all day so I got to park in a mud pit. Tickets clearly stated door open at 7pm and show starts at 8pm. The rain had let up and it was after 7 so we decided to stroll down the hill,you have to go down a hill to get to the cave, and get in. We were suprised that there was line to get in being how the doors opened 15 minutes before. Silly me I forgot I was a lowly $124 ticket holder and couldn't get in. They made us stand in the rain for 45 minutes until we were let in! Oh, the VIPs were let in and no one bothered to tell us of any time changes. The opening band started at 9 and the headline took the stage at 11. Not one word conveyed to the crowd. Maybe they should only sell only VIP tickets and the rest of you all stay home! My second and final trip to the Caverns. read more

Man that was a Dream come. True.i all ways. Say I was Born to Bluegrass Dance. I Danced like I was little girl again when I first got the. Fiddle fever. Iam going back I really would. Love to be a part of that permanent LEY. read more

Had the opportunity to go to an great show here! The staff got the huge line inside quickly and the show was on schedule the whole time/ran very smoothly! Great experience in an awesome location, highly recommend even just checking out the caves if you aren't into music! read more

Attended Bluegrass Underground for the first time this past Saturday May 22nd. Was a very beautiful drive up from Atlanta, well once we got past Chattanooga. We arrived at about 10AM and the first cave tour was at 11 so we signed up for that. The ticket situation for the concert could have been handled a bit better. We purchased our tickets online beforehand but couldn't pick them up until 11, when the cave tour was starting. So that added a bit of stress. The cave tour ended in the Volcano Room, where the concert was held, thankfully it ended right at noon so we were able to grab seats before the people only attending the concert started to arrive just after noon. The room was quite impressive, 333 feet below ground, about 90 feet from floor to ceiling with a giant chandelier. The concessions were all reasonably priced, cash only (we had planned ahead on that but for those who had no cash they were sadly SOL.) The only complaint I really had was in the acts themselves (the only real traditional bluegrass act was Ricky Skaggs) and some shortened set lengths due to the PBS taping. We will definitely return with the added knowledge that we could have brought our own food and beverages (not a giant cooler or anything). We will try and make a weekend out of it next time and stay in Nashville or Chattanooga for the night. read more

They said they would send me a refund over confusion from their tickets and they never did. I bought the cave tour add on to a show and the receipt email I got was worded in a way that made it sound like I would be able to see the concert. I didn't know for sure though so I tried reaching the company. Two weeks before the show I left two voicemails and sent two emails. They didn't respond back until four days before the show and they told me the add ons don't count to watch the concert. By this time I had already booked a place to stay and counted on going to the show with my girlfriend I then sent them two voicemails and two more emails asking for a refund they promised to return but they don't respond to anything. Their customer support is terrible and if you make a mistake in your purchases they WILL keep your money and not contact you back read more

Really enjoyed this venue. Got to see one of my favorite artists ever here, and the entire band mingled with the crowd after their set, which was really nice. Very intimate setting, obviously really a unique, unforgettable experience. The only reason for four stars, is the standing room only. I understand wanting to sell as many tickets as possible, but there was definitely room for more seats. The chairs they had were spaced apart so far, if they were a little closer together, there should be a lot more room to allow all of your patrons to sit. Standing on that hard ground was really uncomfortable and the amount of people surrounding you isn't great if you're a little claustrophobic. All in all, we had a killer time. read more

Update- After the Bluegrass Underground Cancelled the 3 night show in March,due to the coronavirus, which they call it being "rescheduled", to Nov. 2020. Then they considered themselves done, and were like, too bad, no refunds! Our show was cancelled by them, not by us, so the 3000 people coming that were coming that weekend were either supposed to eat the money they'd spent, make arrangements to come in November, or they tried to pawn everyone off on a company called Lyte, who "might" buy your tickets, at a loss, and here's the kicker, then Lyte won't even give you the money for your tickets till after the concert in November is over! I bought my tickets last December, they cancelled the show in March, but I'm supposed to wait and get a refund next November, IF that concert goes thru, and at a loss. Plus, the company Lyte isn't buying most tickets people have anyway. So basically they tried to tell me, eat the nearly $600 you spent on tickets! So to everyone out there who got ripped off, contact the Tennesse BBB, and your credit card company, because you did not receive what you paid for. Some places are just unethical! read more

Thought the venue did an excellent job with covid protocols. The staff was friendly, helpful and enthusiastic and that makes a difference when you're having to go through these safely measures. Sincerely disappointed in the length the band played. Wasn't able to get into our pod until 7:15 and the band ended their set at 8:30. Traveling 1.5 hours to attend a concert that only lasted 1.5 hours was more than aggravating. Hopefully the venue can work with artists and groups to ensure a longer concert experience for the ticket cost and the travel time . I'm sure I'm not the only one disappointed. (4.24.21) read more

The Caverns DO NOT ISSUE REFUNDS, even for events cancelled due to a world crisis. DO NOT SUPPORT.

Did a cave tour/have also been for a concert. Had an incredible time both times! Would highly recommend

We went to see Moon Taxi play at the outdoor stage, and a storm was coming in. Instead of cancelling like they should have for tornado warnings they carried on. Since we went $380 on tickets we went! The rain was coming in quickly and the band started early while everyone was still trying to get through security and played 5 songs by the time we got to our Covid bubble. Thirty minutes later the show was postponed due to a tornado close by and we rushed to our cars to wait out the storm. On the website it says the Caverns will adhere to the CDC's guidelines pertaining to the mask mandate and social gatherings indoors. The CDC said no gatherings indoors - but instead of cancelling and potentially refunding guests they continued the concert in the cave going against the indoor advisory. Very poorly handled, I was looking forward to this concert for months I would have even taken credit to try again.... In the future the outdoor space is not worth it, you also have to go out past security to use the ONE functioning bathroom they had available. read more

The cave tour experience was amazing! The staff we very friendly and informative. Would highly recommend this adventure. Definitely going back! read more

This place was fantastic! My fiancé and I were in town on vacation looking for some things to do and came across the caverns! They recently started doing tours which is what we went with. It was really incredible, especially being as that I've never been in a cave before. Joe did a great job with the tour and he really had knowledge of the place and was excited to share that knowledge with us. We will definitely be back and for a concert as well! read more

Bucket list venue. Saw a taping of Bluegrass Underground. They get really great acts here. Amazing acoustics. Friendly people. Loved it! read more

My wife and I flew out from Colorado to see our favorite band, STS9. We go to Red Rocks all the time, and this is similar, but underground. Our Caverns Liaison, Christie, was absolutely amazing! She made us feel at home even though we were 1000 miles from it. Couldn't recommend this place higher, we'll be going back for sure! read more

Always wanted to see Bluegrass Underground and sprang for the full package with lodging for two costing $1422.20. Leading up to the original date, it was like radio silence from The Caverns. All the hype about a personal touch and someone calling to keep you posted never happened despite me sending emails and calling for support. Then Covid got in the way. In support of the show, the venue, and the musicians I held my tickets for the November reschedule. Now the reschedule is cancelled until who knows when and the performers could be who knows who. The Caverns offered a "Full Face Value" refund via Lyte. What a joke. The Full Face Value is $150 less than originally paid, takes over two months to process, and then only processes via PayPal. This whole thing is a rip off and a black eye for PBS. It is all about The Caverns and the customer comes last. Given their track record I don't think I would feel comfortable with their attention to service in a post-Covid environment. Obviously this is a $150 lesson for all concerned -- I am out the money (which I can absorb, but other may not) and The Caverns have lost a customer for life. Not a place you want to go any time soon ... if ever! read more

This place is a hidden treasure. I wish they had some decent places to stay in McMinnville as this little town has a lot of potential. The caverns were awesome and I saw the civil wars and it was great. The staff were friendly and food prices were cheaper than what we had anticipated. If they promoted this place correctly it would give people a reason to come to this part of Tennessee besides just coming for bonaroo. read more

The music was incredible and the venue is awesome. We did the bucket list package for our anniversary and the cavern, tour and music are worth at least five stars. The accommodations for the two nights included in this package are at Fall Creek Falls State Park which is an about an hour drive each way from the cavern in which the show is held. The accommodations are in a motel (not a cabin). Read reviews of FCF before you go. At the show, the bucket list package is well worth it. read more

This was our first visit to the caverns, traveling from Pittsburgh. The good - the process was very well organized from parking to picking up tickets at will call and getting into the cave. The food was good and reasonably priced. The bad - the band we saw, the Mavericks, were very much a stage show rather than just a band playing music. It was very loud which detracted from the music for me. But the worst thing was that the keyboardist invited everyone down to the front. We were not inclined to stand for the entire concert, so all we saw from then on was the backends of people. I felt very sorry for the people who had paid for VIP tickets and weren't able to stand. Would I go again? Probably. But I'd make sure it was a less intense show. read more

They have DEFINITELY changed it from some of the pictures. If you went to the old bluegrass underground, that one was way better. The only apparent reason they changed to the caverns is to make more money. The staff is very annoying if you step on rocks and will yell at you even if there is not a sign, but all in all it was pretty good. read more

Absolutely beautiful venue space. I attended a Manchester Orchestra concert here and it was probably one of the best concerts I have ever been to. There was plenty of seating in folding chairs and picnic tables as well. Concessions offered a good variety of items and they do take cards now! Of course the acoustics are amazing here and I loved the overall experience of the cave itself. Our tickets were will- call and the line for the show wristbands wasn't too much of a hassle. This venue/ attraction is definitely worth the drive from over an hour away and if you're lucky to catch a concert here, I guarantee it will be unlike any you've attended before. I will definitely return to do an actual cave tour! read more

The Caverns - Manchester Orchestra 12-13-14 - Music Venues Near Me - Pelham, Tennessee

Very difficult to find answers to basic questions before going. I discovered when I attended the temperature inside was not very cold. It was in early September and weather was in the 90's outside. I had found a couple online reports that the cave stays in the 50's year round so struggled how to dress. Upon entering the cave it was obvious most were wearing shorts and tee's and were fine. Also, the statement about "limited cocktails" is misleading. There are canned beverage alternatives to straight beer but no true liquor. After experiencing a night of performance at "The Caverns" I am not understanding the very, very high ticket prices. It was more an underground dance club with good bands, not a concert performance. Also don't expect anything much where food is concerned. Do expect to walk a long way from where you park, do expect to wait in long lines for drinks, food and bathroom facilities. As I have seen in many posts, the staff and security personnel are very courteous. read more

Absolutely amazing! Go see a show. You won't be disappointed! The new venue, The Caverns is so beautiful. So much care was taken to protect the natural beauty of the area and the integrity of the cave. It makes for a truly unique and unforgettable experience. read more

First exposure for me was Sun nite 9 - 9 & this girl / boy pair was such class I hope 2 catch a re-run. What class, how pretty! "...truly the soul of country America!" RWBwolf, to the core.............. read more