This review is for Ashley's Furniture since the two companies collided together…read more Sherrie was AMAZING and patient as she took us around the entire store to see every couch. I definitely wasn't expecting customer service like that when we walked in. She was funny and very personable as she dealt with newlyweds having no clue couch shopping could be the one thing to tear us apart! Haha. She and the manager Joe or Jim (I forget his name) worked so well together, they made the perfect team. They were north hilarious together. They even sent us a thank you card in the mail which just the cherry on top of their above and beyond customer service. Thanks Sherrie!!! Bryan and Pearl

I am extremely disappointed with both the quality of the furniture and the service I received. When…read moreI purchased my couch and recliner, the salesperson strongly encouraged me to buy the protection plan, assuring me it was worth every penny and that virtually everything except pet damage would be covered. He repeatedly told me that if any issues arose, I should not rush to file a claim because it would benefit me in the long run. Based on his explanation, I purchased the coverage, which cost hundreds of dollars. Unfortunately, it turns out much of what I was told was either misleading or completely false. The paperwork was presented electronically, and I trusted that the salesperson was accurately explaining the terms. Instead, I was rushed through the signing process, handed a box of cleaning products, and sent on my way. Within a month of receiving the furniture, both pieces began falling apart. My recliner started shredding and shedding material, and my couch quickly became saggy, caved in, and visibly worn. Following the advice I was given, I waited before filing a claim. When the damage became impossible to ignore, I finally contacted the warranty company. I was initially told that my furniture could be repaired, restuffed, shaved, and restored. A technician was sent to my home, but the visit was a joke. He spent less than 20 minutes there, shaved a few random patches on my couch, failed to complete any meaningful repairs, left a mess behind, took a few photos, and claimed he would return to finish the job. He never did. When I called to express my concerns, I spoke with a representative who agreed that the service I received was unacceptable. She apologized repeatedly and explained that repairs should have been completed properly during the visit. She also noted that the technician's report and photographs were vague and lacked the detail they should have contained. She promised to send a different technician to correct the situation. I explained that I was only available on Wednesdays and needed any appointment scheduled before 3:30 PM due to prior commitments. Despite this, the appointment window they gave me conflicted with an important medical appointment for my child that could not be rescheduled. After calling again, I spoke with a manager. Since they admitted they did not have another technician available for my area despite previously promising one, we discussed having the furniture taken for repairs. I would have been left without my couch and recliner for approximately a week, but I agreed because I wanted the problems fixed properly. The next day, I received another call and was told I would need to sign a waiver for "complimentary services" because suddenly nothing was covered under the protection plan. They first tried to claim the recliner damage was caused by pets. When I explained that I did not even own pets when the damage began, they changed their story and called it normal wear and tear. I was then told that I should have reported the issues immediately--even though I had followed the exact instructions I was given when purchasing the protection plan. So after spending hundreds of dollars on a five-year protection plan, doing exactly what I was told to do, and dealing with furniture that began deteriorating within a month of ownership, I was ultimately told that none of it was covered. The furniture quality is unacceptable. A couch and recliner should not be falling apart this quickly under normal use. The couch I replaced was over 50 years old and was still in excellent condition. The only reason I replaced it was because it was too small for my family. Between the misleading sales tactics, poor-quality furniture, unprofessional repair service, broken promises, and refusal to honor the protection plan that I paid for, this has been one of the worst customer service experiences I have ever had. I feel completely misled and taken advantage of, and I would strongly caution anyone considering purchasing furniture or warranty coverage from this company.

Curriers has by far the best selection of Stressless and Fjord chairs around, as well as other high…read morequality leather furniture. The staff are very helpful, but they're also happy to just let you wander around and try out chairs on your own. Prices are as low as Ekornes and Fjord allow, and not posted on their website, but they offer a 5% discount if you buy a model on the floor. The only drawback is that they had very few size medium chairs to try or buy.

We have purchased many pieces of leather furniture from Currier's over the last 12 years. They have…read morealways been courteous and helpful in advising us as we made selections. On one occasion we purchased a sectional that upon delivery would not fit through the doorway of our home. Steve was very gracious and allowed us to return the sectional and select another one that fit. The furniture we have purchased we have enjoyed very much. It has consistently been durable and of high quality. We will continue to be customers of Currier's and enthusiastically recommend them to our friends.

the staff at seabrook furniture are awesome. i a recliner and because i wanted a certain color it…read morehad to be ordered which i expected. i retured the next thursday and told sheila i need another recliner as soon as possible, within 10 min. i found the one i wanted, sheila spoke with the delivery person, and he told me he would deliver it to my home within 1/2 hour. true to his word, my 2nd recliner was in my living room. what a great experience. terry w

If I could, I'd give it zero stars. The woman working was polite enough and let us look around…read morewithout hassle, but whoever the man was (owner? Salesperson?), pointed out that we were in the more expensive section and we may want to check out the areas of the store that were less expensive, that was kind of rude. How embarrassing to be talked to like that. How does he know what we can afford? I could buy that $4000 leather couch today if I wanted, but I certainly won't be giving this place my business. Ever. Maybe worry about fixing your water damaged ceiling and let people just look around.

John was excellent! He helped us well past closing. It was a very long process, and he was…read moreextremely professional.

Had a wonderful experience here today with Diane. Diane was very helpful with our needs. Some of…read morethe furniture was out of stock and some in. Those are the times we are in. But the store is crazy inexpensive with pricing and I recommend coming here for sure.

My mom and I started out here first on a search for a new couch and love seat or chair. Everything…read morewas so nice it was a good inventory of options. The prices were very reasonable. I spent what I planned but I kind of even want to go back and get more things because it was so affordable. Chris made himself known and available but also not pushy or intrusive. After shopping a few other places we decided this place was where we wanted to do business. My Furniture arrived yesterday to my house. The movers were polite and professional and the whole experience was just so smooth and positive.

I actually had my miserable experience at the Portsmouth store, just down the road. BUYER BEWARE…read more I purchased a $4000 mattress, 2 special order side chairs and a lounge chair on a Sunday afternoon. The next Morning I tried to contact Allen Wayside to cancel the lounge chair but planned to keep the other pieces for pickup or delivery. I had changed my mind overnight. THE NEXT MORNING!.Not 12 hours after leaving the store. No furniture was moved, no one inconvenienced. No one answered my call or messages. When I finally spoke to "Customer Service" I was told ...all items are final sale, no you can not cancel. ". "But I believe I have a right to cancel within 15 hours". "No, you don't have a right to cancel after 15 hours , you signed a contract. You must keep the item." WOW! Yes, I objected, "YOU SIGNED A CONTRACT" My wife tried to talk to the charming customer service woman representative who kept interrupting her and talking over her. This whole process and interaction with Alan Wayside Furniture was a complete nightmare BE SURE YOU REALLY WANT ANY ITEM YOU BUY THERE BECAUSE "YOU SIGNED A CONTRACT" when you sign the receipt.

I am always too lazy to write a review, but I am OBSESSED with my dining table!!…read moreI moved into my home the beginning of this month & have been on a decorating spree...I had such a hard time finding something really unique until I stumbled onto Victoria's. The owners were working and painting various pieces right outside of the store. I was so glad to find a beautiful dining table. The owner was very friendly & included the refinished chairs too! You can even choose to have the furniture refinished in any color schemes for an extra charge!! I love my table & can't wait to go back and take a closer look.

Alison, Ken and the crew are amazing! It all started with a trip to their showroom which is stocked…read morewith all options and everything you need to make decisions. They have a lot of style - everything is displayed beautifully, and Alison knows her stuff and was able to answer all of our questions. Not only is she knowledgeable, she is also a great person, very easy to talk to and I was not intimidated to ask all kinds of questions . We landed on the Kozy Heat Oakport gas stove which is modern and efficient and warms us right up. Installation was a breeze because JFP handled everything, including a new chimney through the roof. Ken and the guys were just terrific during their visits. You would be crazy to go anywhere else! Thanks Alison and Ken!

Staff very friendly & knowledgeable. Technicians arrive on time and do a great job servicing our…read moregas fireplace. Showroom has numerous stoves & fireplaces on display and the staff help you select what would fit well in your room with existing wood fireplace.

It's gone; it is no more. Such a shame...these professional lighting people knew their stuff. Hard…read moreto go anywhere where the product hasn't been checked for quality control nowadays.

The owners are in the store and it shows! Quality fixtures and a helpful professional staff that…read morewill give you expert advice and correct answers to your questions. This place is neat, clean and well stocked with an amazing amount of lighting fixtures. They have the most amazing contemporary ceiling fans that I drop in temperature just looking at them as they are that cool! :) As a local realtor of 35 years I appreciate service like this and that is why I tell all of my clients to check them out when they have a lighting need.